Accessible HotelThis hotel offers eight wheelchair-friendly rooms with accessible en suite facilities, including a low-level bath, adjustable shower and wall-mounted grab rails. One adjoining room is available for carers, and registered assistance dogs are welcome.
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Summary of reviews related to the 'Accessible' categoryNovotel London Greenwich offers a mixed but generally positive experience for guests with disabilities. Guests appreciated the hotel's excellent location, situated conveniently close to the train station and DLR, providing easy access to the city center and other key areas via public transport. The hotel's reception, bar and restaurant areas have been recently refurbished, enhancing the overall ambiance.
The hotel features rooms that are accessible for people with disabilities, including good access for wheelchairs and barrier-free entryways. Guests noted that the lift does not require a ramp, making it user-friendly. Despite these positive aspects, there were some concerns about certain facilities being difficult to use – specifically, complaints about high toilets and small ensuite cubicles.
Parking at the hotel generally offers plenty of spaces, although some guests mentioned that disabled parking bays were occasionally used for storage, which could present challenges. While the hotel staff were described as very friendly and willing to provide accessible rooms upon request, some guests faced difficulties with specific details such as cooling the rooms or finding suitable beds for children.
Overall, Novotel London Greenwich offers good value for money and a range of facilities that are suitable for people with disabilities, despite a few areas that might need improvement. The hotel’s staff and its ideal location enhance its appeal, particularly for disabled visitors looking for convenient transport links and easy access to nearby attractions.
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