InfoSummary of reviewsHotel Parque Serra da Lousã, nestled in the picturesque Lousã mountains, offers a harmonious blend of natural beauty and modern comforts, making it an exceptional choice for families and nature enthusiasts. Guests widely praise its tranquil location adjacent to Serra da Lousã Park and the Biological Park, providing spectacular views and various engaging activities, especially attracting children with its nearby educational farm and animal parks. The serene setting is perfect for relaxation, complemented by spacious, comfortable rooms with modern amenities and scenic balconies.
The hotel's breakfast receives high marks for its variety and quality, featuring an abundance of fresh local products that cater to different tastes, including children. Despite some occasional critiques about organization and specific items, the breakfast experience is largely celebrated as excellent.
Dining at the hotel garners mixed reviews. While many guests commend the service and quality of dishes with some highlights like the divine Chanfana, others have noted the drawbacks, including limited menu variety, high prices and slow service which can be inconvenient for families with small children.
Guest rooms are frequently praised for their spaciousness, comfort and cleanliness, often described as very clean and well-maintained. The natural light and modern design, along with scenic views from the rooms, contribute to a pleasant stay. Some areas like soundproofing and water pressure could use improvement, but overall, the rooms greatly enhance the guest experience.
Cleanliness is a standout feature at the hotel, consistently impressing visitors with spotless and well-sanitized rooms and facilities. The friendly cleaning staff further add to the positive impression, maintaining high standards throughout the hotel.
The staff at Hotel Parque Serra da Lousã are often described as its greatest asset, renowned for their exceptional service and friendliness. Guests frequently highlight the attentiveness and availability of the entire team, making their stay particularly welcoming and enjoyable.
The spa facilities, though relatively small, are praised for their relaxing atmosphere and well-maintained amenities including an indoor pool, jacuzzi, sauna and steam room. The inclusion of these facilities enhances the overall serene experience at the hotel, despite minor issues with changing room size and water temperature.
The pool facilities are well-regarded with both indoor and outdoor options set in a lovely garden environment. Families appreciate the child-friendly design of the pools, although some guests noted that the indoor pool could be larger and warmer.
For families, the hotel is especially recommended due to its child-friendly amenities such as playrooms, playgrounds and various sports fields. The well-equipped rooms and amiable staff further ensure a relaxing and enjoyable stay for families.
Beds at the hotel receive mixed feedback; while many guests find them very comfortable, a few have noted the need for upgrades.
Despite some criticisms regarding certain four-star standards, including breakfast and restaurant services, the overall guest experience at Hotel Parque Serra da Lousã is positive. With its dedication to cleanliness, friendly staff and beautiful natural setting, the hotel provides a delightful retreat, particularly for families and nature lovers seeking adventure and tranquility. Show more
InfoSummary of reviewsMountain Whisper, located in the captivating schist village of Gondramaz, offers an exceptional retreat characterized by its tranquil and picturesque surroundings. The idyllic setting provides guests with a peaceful escape, enhanced by excellent access to explore nearby schist villages and breathtaking landscapes. The accommodation harmoniously blends with the extraordinary mountainside, offering stunning views and a serene, quiet atmosphere perfect for relaxation and recharging.
Guests consistently praise the hotel's breakfast, noting its delicious and varied selections made with quality ingredients. The friendly staff and picturesque dining setting, often on a terrace overlooking the majestic mountains, further enhance this experience. Although some suggest a buffet for more variety, the overall breakfast experience remains a cherished part of the stay.
The accommodations at Mountain Whisper are celebrated for their charming design that marries traditional architecture with modern luxuries. Guests appreciate the well-decorated, cozy spaces equipped with essential amenities and thoughtful details like fireplaces, creating a warm and inviting atmosphere. The exceptional cleanliness of the property, from the rooms to the pool, is frequently highlighted, ensuring a comfortable and enjoyable stay.
The staff at Mountain Whisper are lauded for their warmth, attentiveness, and exemplary service, with team members like Ines and Mr. Nuno Machado leaving lasting positive impressions. Their dedication to guests' comfort and their personalized, caring approach greatly contribute to a home-like environment that enhances the overall experience.
The shared pool, set against a backdrop of stunning mountain views, is noted as a highlight, offering a refreshing and scenic escape into nature. Despite minor concerns about cleanliness, the pool remains a beloved feature of the resort's outdoor spaces.
Finally, the beds at Mountain Whisper receive unanimous acclaim for their exceptional comfort, with guests often describing them as super comfortable and luxurious. With spacious, soft mattresses, they ensure a restful and rejuvenating experience.
In summary, Mountain Whisper captivates guests with its enchanting location, delicious breakfast offerings, beautifully designed and clean accommodations, warm and attentive staff, and standout features like the pool and comfortable beds. These elements combine to create a memorable and cherished stay in this extraordinary mountain retreat. Show more
