5-Star HotelThis 5-star hotel, part of the Small Luxury Hotels of the World, is set in an 18th-century palace with lush gardens. It provides a tranquil retreat with a rich history, offering elegant accommodations and fine dining.
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Summary of reviews related to the '5 Star' categoryHotel Quinta das Lagrimas - Small Luxury Hotels has received mixed reviews in terms of its five-star rating. Several guests have described it as a unique five-star experience with specific mentions of high-quality service, helpful and friendly staff and a five-star foodie experience. The hotel is recognized as a small luxurious venue, combining historic charm with quality service that many guests found worthy of a five-star rating.
However, there have been notable criticisms regarding the hotel's ability to meet five-star standards consistently. Some reviewers pointed out that the condition of the hotel and the quality of certain services, such as breakfast and overall upkeep, fall short of typical five-star expectations. There were repeated mentions that the hotel does not justify a five-star rating with some guests describing it as outdated and lacking in the qualities expected from a five-star facility.
While the hotel has been praised for its service, comfort and uniqueness, the disparity in reviews suggests that improvement in certain areas is needed to consistently meet the luxury five-star standards.
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