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Summary of reviewsThe Holiday Inn Express - Erlangen by IHG, garners widespread praise for its prime location, making it an ideal base for exploring the city and accessing public transportation with ease. Guests appreciate the central position, proximity to the city center, old town, dining options and convenient routes for car travelers, all while maintaining a tranquil environment despite the busy neighborhood.
The breakfast offering is a standout feature with most guests delighted by the extensive and varied selection catering to different tastes, including gluten-free options. Fresh rolls, croissants, local specialties and quality food make for a satisfying start to the day. However, the breakfast area can be crowded during peak times, leading to some logistical challenges.
Dinner receives mixed reviews; while the quality of food and the cozy bar are praised, the limited menu, which mainly features frozen options like pizza and flammkuchen, leaves some guests seeking more variety. The ambiance of the bar is appreciated, but a more comprehensive restaurant offering could enhance the overall experience.
Guest rooms are frequently highlighted for their modernity, cleanliness and comfort. Spacious bathrooms, comfortable beds and functional amenities contribute to a restful stay. Some minor issues such as noise from street-facing rooms and the eco-friendly cleaning policy might not suit everyone, but overall, the rooms are well-received.
Cleanliness is another strong point with the hotel maintaining high standards in both rooms and common areas. Occasional lapses are noted but do not significantly detract from the generally positive feedback about the hotel's hygiene.
Staff at the Holiday Inn Express - Erlangen are consistently commended for their friendliness and professionalism. Their helpfulness contributes significantly to the welcoming atmosphere of the hotel, despite occasional mentions of staff being overwhelmed.
Free WiFi is valued for its speed and reliability, though some guests report intermittent issues with connectivity. Parking facilities are secure and convenient, albeit considered expensive by some guests. The addition of free, well-functioning EV charging stations is a notable plus for electric vehicle owners.
Families find the hotel accommodating with thoughtful touches for children and family-friendly facilities. However, room size and breakfast logistics can sometimes be challenging for larger families.
Beds at the hotel receive consistent acclaim for comfort, greatly enhancing the guest experience.
In summary, Holiday Inn Express - Erlangen is lauded for its excellent location, high-quality breakfast, clean and comfortable rooms, friendly staff and family-friendly amenities. Some improvements in dinner variety, parking costs and handling peak breakfast times could further enhance guests' experiences. Show more
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Categories
Family Friendly Hotel
Offers a comfortable stay with amenities suitable for families. Provides easy access to the city and surrounding areas.
Dog Friendly Hotel
This hotel is noted for its dog-friendly service, allowing guests to bring their pets during their stay. Some reviewers mentioned delightful touches like a bag of cookies for their furry companions.
Hotel with Free Wi-Fi
Guests have confirmed that the free WiFi at this hotel works reliably. The hotel also promotes having high-speed WiFi available in all rooms and public areas.
Hotel with Parking
The hotel provides private parking facilities for guests. There is a surcharge for using the parking.
EV charging stations
Accessible Hotel
This hotel offers barrier-free standard rooms and is noted as being entirely barrier-free accessible. Specific accessible features include higher WCs, grab bars, low sinks, emergency pull cords in bathrooms, and tactile signs. All rooms and floors are reachable by elevator.
3-Star Hotel
This hotel offers great value for money, with friendly staff and a delicious breakfast. Rooms are comfortable and clean. The location is convenient, close to the train station.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Business Hotel
Room Types
Standard Room with Two Single BedsFeaturing free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as a quiet street view. The unit has 2 beds.
Standard Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as a quiet street view. The unit has 1 bed.
Standard Queen Room with Single Sofa BedThis room features soundproofing, air conditioning and tea/coffee maker.
The sofa bed is 1.95 meters long and 1.20 meters wide.
Standard RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This wheelchair accessible double room has air conditioning, a seating area with a flat-screen TV and a roll-in shower.
Standard Queen Room with Courtyard View - Top FloorProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as garden views. The unit offers 1 bed.
Standard Queen Room with Sofa Bed - Top FloorProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as garden views. The unit offers 2 beds.
Standard Twin Room with Courtyard View - Top FloorProviding free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as garden views. The unit offers 2 beds.
Standard Queen Room - Disability AccessProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as garden views. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Holiday Inn Express - Erlangen by IHG, offers a superb location for visitors keen on exploring the city. Guests consistently highlight its central positioning, placing it just a short walk from the city center and prominent sites. The proximity to the pedestrian zone, old town and various restaurants make it an ideal base for both leisurely strolls and dining experiences.
Travelers appreciate the easy access to public transportation with the train station nearby and the convenience of being close to major highways. This makes it perfect for those traveling by car, offering quick routes for onward travel. Despite being adjacent to busy roads and train tracks, the hotel manages to maintain a peaceful ambiance, ensuring a quiet and restful stay.
For those intending to explore beyond Erlangen, the hotel's location supports trips to surrounding areas with ease. Additionally, the proximity to shopping centers, including outlets for major brands, adds to the convenience and appeal.
Overall, the location of Holiday Inn Express - Erlangen consistently impresses guests, providing both convenience and accessibility, while being nestled in a tranquil yet central part of the city.
Breakfast
Guests at the Holiday Inn Express - Erlangen by IHG, generally enjoy the breakfast offering, highlighting it as a significant strength of their stay. The breakfast is frequently described as good, extensive and varied, providing a wide selection that caters to different tastes, including gluten-free options and a mix of hot and cold items. Many appreciated the fresh rolls, croissants and the overall quality of the food with the availability of local specialties like white sausages and Nuremberg sausages adding a delightful local flavor.
However, the breakfast experience is sometimes marred by logistical issues. The breakfast room is often noted as being too small for the number of guests, leading to overcrowded conditions and long waits, especially during peak times. This often results in certain items running out quickly and not being replenished promptly. Despite these challenges, the efforts of the breakfast staff are frequently commended for their helpfulness and friendliness.
Despite occasional chaos and limited seating, many guests found the extensive breakfast buffet to be a great start to their day with a rich variety and generally high quality for the price. Overall, the breakfast at the Holiday Inn Express - Erlangen manages to leave a positive impression, albeit with some room for improvement in handling peak guest numbers effectively.
Dinner
Visitors to Holiday Inn Express - Erlangen by IHG, have shared their experiences regarding dinner at the hotel, providing a mix of feedback. Positively, the quality of the food received commendations with some guests noting the stone oven pizzas and pasta offerings. The food prices were also considered reasonable and the presence of a cozy bar with a wide selection of drinks was appreciated. For those arriving late, the ability to grab a bite on site, even if limited, was convenient.
However, many reviews highlighted the limited dinner options, predominantly revolving around frozen pizzas and flammkuchen, disappointing those seeking more variety or vegan options. Some guests reported that the menu lacked elaborate choices and that dinner consisted mainly of reheated food. A few found themselves going into town due to the insufficient restaurant offerings.
The ambiance of the bar was mentioned favorably, despite some issues with drink availability and service delays. There's a sentiment that a more substantial restaurant would enhance the overall experience, especially for weary travelers looking for a decent hot meal after a long journey. The hotel does, however, supplement its sparse menu with a daily special, side salads and a small selection of flammkuchen and pizzas.
In summary, while the hotel provides some basic food options at good prices and a pleasant bar area, guests wishing for a varied and comprehensive dinner experience might find themselves looking elsewhere.
Rooms
Holiday Inn Express - Erlangen offers modern, spacious rooms that are clean and well-equipped, providing a comfortable and pleasant stay. The rooms are praised for their cleanliness, modern furnishings and functional amenities. Guests appreciate the spacious bathrooms, comfortable beds and well-soundproofed environments, making it an ideal choice for a quiet and restful stay. The rooms are attractively and tastefully decorated, featuring large duvets and sufficient space for a comfortable experience.
Many guests noted the spaciousness and modernity of the rooms, as well as their great condition and cleanliness. The hotel also accommodates three-person rooms efficiently and provides excellent room amenities such as individual blankets, a safe and ironing equipment. However, some rooms facing the street can be noisy and the lack of daily cleaning is noted as an eco-friendly initiative, although it might not appeal to all guests.
Despite some occasional issues such as smaller room sizes, missing items like kettles and worn-out furniture, the overall feedback highlights the comfort and cleanliness of the rooms, ensuring a pleasant stay at the hotel. The modern design and spacious layout are consistently appreciated, making it a reliable choice for travelers seeking a clean, quiet and comfortable environment.
Beds
Holiday Inn Express in Erlangen has garnered a significant amount of praise for its beds, earning a reputation for providing guests with restful and comfortable sleep experiences. Across various reviews, guests frequently highlighted the comfort and quality of the beds, describing them as comfortable, very comfortable and sometimes even super comfortable. High-quality mattresses and bed linens contribute to these positive impressions, ensuring a great night's sleep.
While the beds are generally praised for their comfort, some reviews noted specific preferences and occasional dissatisfaction. A few guests mentioned that the beds were too hard for their liking, while others found them a bit too narrow. There were also mentions of the mattresses heating up too much or being somewhat firm. However, these concerns were relatively rare compared to the overwhelming amount of positive feedback.
The bedding provided is often described as clean and cozy with some mentioning the convenience of having large duvets that are perfect for two people. There were a few comments about the beds not being made daily and occasional discomfort due to thick pillows or the lack of neck pillows, but such feedback was minimal.
Overall, the general consensus is that the beds at Holiday Inn Express Erlangen are highly comfortable with the majority of guests appreciating the restful sleep they experienced during their stay.
Cleanliness
Holiday Inn Express - Erlangen by IHG, consistently receives praise for its cleanliness and modern amenities. Guests frequently describe the rooms as very clean, modern and comfortable, often highlighting spotless bathrooms and fresh furnishings. The overall hygiene of the hotel and rooms is consistently commended with many visitors noting the impeccable upkeep and tidy appearances.
The hotel's cleanliness extends to common areas and many reviews appreciate the well-managed and welcoming atmosphere. Despite the overall positive feedback, some guests have pointed out occasional lapses, such as stained carpets, dirty windows and less-than-optimal bathroom cleanliness. These minor issues, however, are overshadowed by the frequent praise for the high standards of cleanliness throughout the hotel.
Additionally, the hotel is described as new, modern and well-maintained with ample amenities and a friendly staff contributing to a pleasant stay. The convenient central location in Erlangen adds to the appeal, making it a suitable choice for both short stops and longer stays. Although some reviews mention small room sizes and challenges for families, the general consensus is that Holiday Inn Express - Erlangen offers a very clean and comfortable accommodation option in a prime location.
Staff
The staff at Holiday Inn Express - Erlangen by IHG, receive high praise for their consistent friendliness and helpfulness. Many guests commend the team for being extremely accommodating and attentive with a particular highlight on the warm and professional demeanor of the reception and bar staff. The night porter and breakfast service also stand out for their efficiency and pleasant interactions. Although some reviews mention instances of staff being overwhelmed or less courteous, the overwhelming sentiment depicts a dedicated, approachable and courteous team working hard to ensure a positive experience for guests. Overall, the staff's friendliness and willingness to assist significantly contribute to the hotel's welcoming atmosphere.
Wi-Fi
Guests at the Holiday Inn Express - Erlangen by IHG, shared varied experiences regarding the hotel's WiFi. On a positive note, many reviewers commended the WiFi for being fast, reliable and available throughout the hotel, including the rooms and lobby. The internet connection's consistency and strength were highlighted, making it suitable for remote connections and everyday browsing. Guests appreciated the inclusion of free WiFi with their stay, noting it as a valuable amenity accompanying other features like complimentary coffee and tea.
However, some guests reported issues such as unstable connections, weak signals and occasional failures. There were mentions of fluctuating availability and speeds that were not always optimal. A few found the WiFi inadequate or inconvenient, impacting their overall experience.
In summary, while many guests enjoyed a solid and dependable WiFi experience, there were instances of inconsistency and connection problems that suggest a mixed overall performance.
Parking
At the Holiday Inn Express in Erlangen, guests frequently comment on the parking facilities, which are largely described as both convenient and secure but often seen as quite expensive. The hotel offers an underground parking garage directly beneath the building, which is praised for its convenience, security and modern amenities, including charging stations for electric vehicles. However, many guests feel the daily fee of €15 to €18 is steep.
Despite the high costs, the parking options are generally plentiful and easy to access. Some reviews highlight that the garage is spacious and well-connected to the hotel, which adds to its convenience. There are also mentions of free parking options nearby, though these are fairly limited and less convenient compared to the on-site facilities.
While some guests appreciate the availability of secure parking spaces, others note that the cost can be a significant downside. The high fees are often cited as an additional, unwelcome expense. Instructions for parking and the garage entrance could also be clearer, as a few guests found them confusing.
In summary, the parking facilities at Holiday Inn Express Erlangen are described as secure and convenient, benefiting from modern features. However, the relatively high daily fees can be a point of contention among guests.
EV charging stations
The Holiday Inn Express in Erlangen offers excellent facilities for electric vehicle (EV) owners. Guests have frequently praised the availability of charging stations in the hotel's underground garage, highlighting that the service is free of charge when parking. Many reviews emphasize the convenience of having multiple charging points with some noting there are six chargers available.
The charging stations are described as working perfectly and being well-integrated within the parking fees, adding value to the stay. The ease of charging and the ample space provided in the garage are consistently mentioned as positives. The complimentary nature of the charging service is a standout feature that guests appreciate.
There are occasional mentions of the need for more charging spots and stricter management of their use, but overall, the feedback on the EV charging options is largely positive. With the free and functional charging facilities, the Holiday Inn Express in Erlangen is especially recommended for guests traveling with electric vehicles.
Family
Holiday Inn Express – Erlangen, an IHG Hotel, is widely recognized as a family-friendly destination. Many families have highlighted the hotel's accommodating nature, particularly noting that children are well taken care of and welcomed warmly. The proximity to the city center, being just a 10-minute walk away and the accessible environment for strollers make it convenient for families, including those with young children.
The breakfast buffet received positive remarks with kids especially enjoying the variety and family-friendly options. Complimentary breakfasts for children and generous free rooms for families add to the appeal. Guests have appreciated thoughtful touches, such as children receiving a chocolate bunny or a bag of candy.
However, there are some points of improvement. While the hotel offers family rooms, these are often described as small with limited storage and not well-suited for larger families. The space constraints extend to breakfast times, where it can be challenging for families to find adequate seating. The rooms sometimes lack basic amenities like cabinets and water.
Despite these limitations, the hotel's overall atmosphere is cozy and comfortable with family-friendly features like sofa beds for children and a generally accommodating staff. The hotel also offers connecting rooms which are beneficial for families needing extra space. Additionally, there is a playground nearby, further enhancing the hotel's family-friendly credentials.
Overall, the Holiday Inn Express – Erlangen is a suitable and enjoyable stay for families, though improvements in room size and organization for family needs during breakfast could enhance the experience further.
Business
Holiday Inn Express - Erlangen by IHG, is highly regarded by business travelers for its suitability and practicality. The hotel is praised for being perfect for business trips, offering good business amenities and providing an adequate workspace ideal for working around the clock. Its location is notably convenient, especially in relation to meeting places, contributing to its popularity among those traveling for work.
The hotel is described as an excellent value for money, making it an attractive option for short business stays and conferences. Business travelers appreciate the large underground car park and the convenience it offers for business fleets. Meeting rooms and other facilities tailored to business needs further add to its appeal.
The staff at Holiday Inn Express - Erlangen are considered professional and friendly, enhancing the overall experience for business guests. Moreover, the hotel's clear focus on accommodating business travelers is evident, as it is mostly utilized by employees and professionals.
Additionally, the hotel's structure and services cater well to business trips, ensuring comfort and practicality. Comfortable rooms, private access and a smooth check-out process are aspects that business travelers find beneficial. Overall, the Holiday Inn Express - Erlangen provides a pleasant and efficient environment well-suited for business stays.
Accessible
The 'Holiday Inn Express - Erlangen, an IHG Hotel' offers reliable and adequate accessibility features for guests with disabilities. The hotel is praised for being excellent and well-adapted for wheelchair users and those with strollers. Centrally located, it provides easy and convenient access to attractions, the city center, public transport and major highways, making it a convenient choice for travelers. Rooms are described as reasonably spacious and clean, catering well to individuals with disabilities. Wheelchair-friendly rooms are specifically noted for being well-equipped and very accessible. Accessible parking and soundproof windows further enhance the guest experience. Overall, accessibility seems to be designed thoughtfully, although there were a few mentions of needing to request accessibility help multiple times and the inability to completely turn off room ventilation. The presence of a room card-operated elevator adds a layer of security and convenience.
Dog Friendly
Holiday Inn Express - Erlangen by IHG, is noted for its dog-friendly service, allowing guests to bring their pets during their stay. Many reviewers appreciated the warm welcome for dogs with some mentioning delightful touches like a bag of cookies for their furry companions.
However, the hotel does charge an additional fee of €25 per night for each dog, which some guests found to be quite expensive, especially those with smaller pets. It's important for visitors to note that while dogs are indeed allowed, they are not permitted in the restaurant area, making it difficult for pet owners to have breakfast with their dogs. This restriction, along with the undisclosed pet fee until checkout, was a point of frustration for several guests.
Despite the extra cost and some limitations, the overall sense is that the hotel is well-suited for dogs, ensuring that pet owners and their canine friends feel welcome throughout their stay.
No, Holiday Inn Express - Erlangen by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express - Erlangen by IHG.
Yes, Holiday Inn Express - Erlangen by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express - Erlangen by IHG.
No, Holiday Inn Express - Erlangen by IHG doesn't have a gym.