Eco Smart Apartments Erlangen
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Summary of reviewsEco Smart Apartments Erlangen enjoys a central location in the heart of Erlangen, making it a convenient option for travelers. With easy access to public transportation and nearby amenities such as bakeries, markets and restaurants, it strikes a good balance between location and accessibility. However, noise from the adjacent highway can be an issue for light sleepers.
The apartments themselves are praised for their modern, stylish and well-equipped interiors. Guests appreciate the spaciousness, cleanliness and comprehensive kitchen facilities that make them suitable for longer stays. Bright rooms with modern lighting, comfortable beds and effective electronic check-in via a mobile app enhance the living experience, although occasional issues with app functionality and noise from the nearby highway are noted.
Cleanliness standards are generally high with modern and tidy design elements consistently highlighted. However, some guests report discrepancies such as dust, stains and remnants left in rooms, necessitating a more thorough cleaning routine.
The staff at Eco Smart Apartments Erlangen receive commendation for their friendliness, promptness and helpfulness, making up for the lack of an on-site reception with excellent phone support. Though there are occasional reports of unresponsiveness, the overall sentiment is positive, emphasizing the team's efficiency in resolving issues.
Wi-Fi service is generally praised for its speed and reliability, though some guests experience inconsistencies. The ability to access services via a smartphone app is a modern and convenient feature, despite occasional connectivity problems.
Parking options are ample and convenient with complimentary and secure parking available on-site and in the surrounding area, though some guests find the underground garage to be expensive and miss the option for bicycle parking.
Feedback on the beds is mixed. While many find them comfortable and conducive to a good night’s sleep, others note issues with size, firmness and mattress quality. Pillows are often described as too thin, indicating a need for more supportive options.
Overall, Eco Smart Apartments Erlangen provides a comfortable, modern and well-equipped accommodation option with a few areas requiring attention to enhance guest satisfaction.
The apartments themselves are praised for their modern, stylish and well-equipped interiors. Guests appreciate the spaciousness, cleanliness and comprehensive kitchen facilities that make them suitable for longer stays. Bright rooms with modern lighting, comfortable beds and effective electronic check-in via a mobile app enhance the living experience, although occasional issues with app functionality and noise from the nearby highway are noted.
Cleanliness standards are generally high with modern and tidy design elements consistently highlighted. However, some guests report discrepancies such as dust, stains and remnants left in rooms, necessitating a more thorough cleaning routine.
The staff at Eco Smart Apartments Erlangen receive commendation for their friendliness, promptness and helpfulness, making up for the lack of an on-site reception with excellent phone support. Though there are occasional reports of unresponsiveness, the overall sentiment is positive, emphasizing the team's efficiency in resolving issues.
Wi-Fi service is generally praised for its speed and reliability, though some guests experience inconsistencies. The ability to access services via a smartphone app is a modern and convenient feature, despite occasional connectivity problems.
Parking options are ample and convenient with complimentary and secure parking available on-site and in the surrounding area, though some guests find the underground garage to be expensive and miss the option for bicycle parking.
Feedback on the beds is mixed. While many find them comfortable and conducive to a good night’s sleep, others note issues with size, firmness and mattress quality. Pillows are often described as too thin, indicating a need for more supportive options.
Overall, Eco Smart Apartments Erlangen provides a comfortable, modern and well-equipped accommodation option with a few areas requiring attention to enhance guest satisfaction.
Apartment with Parking
Parking is included with the stay at this property, offering a convenient and complimentary parking option for guests.
3-Star Apartment
Guest Reviews
Located in the heart of Erlangen, Eco Smart Apartments offer a mixed bag of convenience and noise. Guests praise its great position with numerous remarks highlighting its central location and proximity to the city center, which is typically within a 20-minute walk. The hotel is easily accessible from the highway, making it convenient for travelers on the go. Public transit options, such as bus stops and train stations, are also within easy walking distance.
The hotel sits in a quiet residential area, providing a clean and safe environment. While some guests appreciate its quiet neighborhood and consider it a perfect location near various amenities like bakeries, markets and restaurants, others note the noise challenges posed by the adjacent highway and busy roads. This noise is a common complaint, particularly for light sleepers, despite the hotel's modern and comfortable interior.
Street parking is available, adding to the convenience and the apartment control system is user-friendly, often managed through an app. Overall, the hotel offers an excellent balance of centrality, comfort and convenience, though potential guests should be aware of the noise from the nearby highway.
Eco Smart Apartments Erlangen offers a modern and comfortable stay with guests consistently praising the stylish and well-equipped accommodations. The apartments are characterized by their cleanliness, functionality and contemporary furnishings. Many reviews highlight the spaciousness of the units, which makes them suitable for longer stays. Kitchens are particularly noted for their comprehensive facilities, including refrigerators, ovens and dishwashers, making self-catering a convenient option.
The apartments are bright and feature modern lighting and balcony spaces, enhancing the living experience. Comfortable beds and stylish bathrooms with strong water pressure are common positive mentions. Guests appreciate the high-tech element of the property, including electronic check-in and room access via a mobile app, although there were occasional issues with app functionality.
Several reviews mention the apartments as being very new and aesthetically pleasing with high attention to décor and layout. Despite the overall positive feedback, some units facing the highway or main street suffer from noise issues and some guests reported difficulties with room temperature control, indicating that the apartments can sometimes be too warm or that heating systems are not easily adjustable.
The location is relatively central, being a 20-minute walk from the city center and provides good value for money. However, some apartments are smaller than expected and may not suit larger groups or families. Despite a few instances of maintenance issues and occasional cleanliness lapses, the general consensus is that Eco Smart Apartments Erlangen provides a modern, comfortable and well-equipped space for travelers.
The beds at Eco Smart Apartments Erlangen received varied feedback from guests. Many praised the beds for being comfortable with several mentioning they had a great night's sleep. Cozy beds with good mattresses were commonly noted, providing a decent sleeping experience for some. However, others found the beds too small, narrow or hard for their liking. A consistent point of critique was the narrowness of the double beds, which a lot of guests felt were not suitable for two people. Additionally, some mentioned that the mattresses were either too soft or sagged, leading to less comfort. Pillows also drew comments with many guests finding them too thin and desiring more supportive options. Overall, while there were positive remarks about the comfort of the beds, there were notable concerns regarding their size, firmness and the quality of the bedding.
Eco Smart Apartments Erlangen presents a mixed picture when it comes to cleanliness. On the positive side, many guests appreciated the clean and modern design of the apartments, often describing them as very neat, tidy and hygienic. The cleanliness of bathrooms and kitchens received frequent praise and several reviews highlighted the apartments' spaciousness and modern amenities as ideal for longer stays.
However, there were notable discrepancies in the cleanliness standards. A number of guests found dust and stains on various surfaces, including light switches, radiators and floors. Some noted issues with dirty dishes left behind, unemptied trash bins and even remnants like lipstick on cups and meatballs in the fridge. Several guests pointed out specific instances where cleaning was not thorough, such as dusty rooms, dirty corridors and visible grime in less obvious places like under beds and in stairwells.
Despite these inconsistencies, many reviews described the overall cleanliness as acceptable and occasionally top-notch. The general sentiment suggests that while the apartments often impress with their modernity and cleanliness, there are lapses that could detract from the experience, necessitating a more consistent cleaning routine to ensure higher standards throughout.
The staff at Eco Smart Apartments Erlangen generally receive high praise for their friendliness, helpfulness and promptness in handling issues. Guests frequently highlight the team's ability to provide quick and efficient support, particularly through phone communication, which compensates for the lack of an on-site reception. The service hotline is noted to be excellent with friendly and courteous staff who are always reachable and eager to assist. Many guests appreciate the seamless online check-in process and the telephonic support offered, which makes arrival smooth and trouble-free.
However, some reviews point out inconsistencies in customer service with a few guests reporting unresponsive or unhelpful staff and occasional rudeness experienced during phone interactions. Despite these isolated incidents, the overall sentiment remains positive, emphasizing the team's problem-solving capabilities and willingness to resolve issues effectively.
Housekeeping has its moments of commendation for friendliness, although there were minor issues related to late checkouts. The immediate response to inquiries and the kindness of staff members, including during emergencies or early morning check-in problems, leave a positive impression on most guests. The added convenience of parking in front of the building and support for guests with pets further enhance the guest experience. Overall, the dedicated and responsive service team plays a crucial role in the satisfaction of guests staying at Eco Smart Apartments Erlangen.
Eco Smart Apartments Erlangen offers a modern and tech-savvy experience with many positive remarks regarding its Wi-Fi service. Guests noted that the Wi-Fi was fast, excellent and generally reliable throughout the apartments and praised the ease of access without the need for a password. The smart app for check-in, room access via mobile phone and the convenience of controlling everything from a smartphone were highlighted as impressive features, contributing to a modern and hassle-free stay.
However, some guests experienced issues with the Wi-Fi, mentioning it could be slow, inconsistent or went down frequently. There were reports of poor connectivity that required reliance on mobile internet and some found the problem resolution by the hotel's support to be slow or inadequate. Despite these intermittent issues, the overall feedback pointed towards a satisfactory, if occasionally problematic, Wi-Fi experience.
Eco Smart Apartments Erlangen provides various parking options to ensure convenience and security for their guests. Complimentary and private parking is available directly on-site, either in front of the building, in the courtyard or within a gated underground garage. The secure parking behind the gate and ample parking spots available around the premises meet guests' expectations for safety and ease of access. Some guests appreciated the free parking included with their stay and highlighted the sufficient space and availability. In addition, there are plenty of parking spots in the surrounding area, making it easy to find a spot even when uncertainty arises initially.
However, there are a few noted drawbacks, such as the lack of bicycle parking and occasional difficulty in finding free spaces. The parking garage, although secure, may be considered expensive by some at €9 per day. Overall, the property's parking solutions cater well to most travelers' needs, offering a good mix of convenience and security.
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Location
The hotel sits in a quiet residential area, providing a clean and safe environment. While some guests appreciate its quiet neighborhood and consider it a perfect location near various amenities like bakeries, markets and restaurants, others note the noise challenges posed by the adjacent highway and busy roads. This noise is a common complaint, particularly for light sleepers, despite the hotel's modern and comfortable interior.
Street parking is available, adding to the convenience and the apartment control system is user-friendly, often managed through an app. Overall, the hotel offers an excellent balance of centrality, comfort and convenience, though potential guests should be aware of the noise from the nearby highway.
Rooms
The apartments are bright and feature modern lighting and balcony spaces, enhancing the living experience. Comfortable beds and stylish bathrooms with strong water pressure are common positive mentions. Guests appreciate the high-tech element of the property, including electronic check-in and room access via a mobile app, although there were occasional issues with app functionality.
Several reviews mention the apartments as being very new and aesthetically pleasing with high attention to décor and layout. Despite the overall positive feedback, some units facing the highway or main street suffer from noise issues and some guests reported difficulties with room temperature control, indicating that the apartments can sometimes be too warm or that heating systems are not easily adjustable.
The location is relatively central, being a 20-minute walk from the city center and provides good value for money. However, some apartments are smaller than expected and may not suit larger groups or families. Despite a few instances of maintenance issues and occasional cleanliness lapses, the general consensus is that Eco Smart Apartments Erlangen provides a modern, comfortable and well-equipped space for travelers.
Beds
Cleanliness
However, there were notable discrepancies in the cleanliness standards. A number of guests found dust and stains on various surfaces, including light switches, radiators and floors. Some noted issues with dirty dishes left behind, unemptied trash bins and even remnants like lipstick on cups and meatballs in the fridge. Several guests pointed out specific instances where cleaning was not thorough, such as dusty rooms, dirty corridors and visible grime in less obvious places like under beds and in stairwells.
Despite these inconsistencies, many reviews described the overall cleanliness as acceptable and occasionally top-notch. The general sentiment suggests that while the apartments often impress with their modernity and cleanliness, there are lapses that could detract from the experience, necessitating a more consistent cleaning routine to ensure higher standards throughout.
Staff
However, some reviews point out inconsistencies in customer service with a few guests reporting unresponsive or unhelpful staff and occasional rudeness experienced during phone interactions. Despite these isolated incidents, the overall sentiment remains positive, emphasizing the team's problem-solving capabilities and willingness to resolve issues effectively.
Housekeeping has its moments of commendation for friendliness, although there were minor issues related to late checkouts. The immediate response to inquiries and the kindness of staff members, including during emergencies or early morning check-in problems, leave a positive impression on most guests. The added convenience of parking in front of the building and support for guests with pets further enhance the guest experience. Overall, the dedicated and responsive service team plays a crucial role in the satisfaction of guests staying at Eco Smart Apartments Erlangen.
Wi-Fi
However, some guests experienced issues with the Wi-Fi, mentioning it could be slow, inconsistent or went down frequently. There were reports of poor connectivity that required reliance on mobile internet and some found the problem resolution by the hotel's support to be slow or inadequate. Despite these intermittent issues, the overall feedback pointed towards a satisfactory, if occasionally problematic, Wi-Fi experience.
Parking
However, there are a few noted drawbacks, such as the lack of bicycle parking and occasional difficulty in finding free spaces. The parking garage, although secure, may be considered expensive by some at €9 per day. Overall, the property's parking solutions cater well to most travelers' needs, offering a good mix of convenience and security.
No, Eco Smart Apartments Erlangen doesn't have any pool.
No, a spa isn't available at Eco Smart Apartments Erlangen.
No, Eco Smart Apartments Erlangen doesn't allow dogs.
Yes, parking facilities are available at Eco Smart Apartments Erlangen.
No, Eco Smart Apartments Erlangen doesn't have a gym.
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