Hotel Best Semiramis in Puerto de la Cruz is celebrated for its stunning location and remarkable sea views. Perched on a cliff, the hotel offers breathtaking ocean vistas from nearly every room and is within walking distance of a black sand beach and Puerto de la Cruz's lively city center. This serene and picturesque setting provides easy access to shops, bars and restaurants while ensuring a quiet atmosphere away from crowded tourist spots.
Guests commend the extensive breakfast buffet, which offers a variety of sweet and savory options and the quality of the food is often highlighted. Dining is further enhanced by themed dinner buffets featuring live cooking stations and a wide selection of dishes, including seafood and international cuisine. Although some found the dinner options did not always meet five-star expectations, the overall dining experience is deemed satisfactory with good value for money.
The rooms are frequently praised for their spaciousness, cleanliness and comfort. Most guests enjoy large, comfortable beds and modern amenities with the sea views from balconies being a standout feature. Despite some comments on the need for renovation, the rooms are generally clean and well-maintained, providing a comfortable stay.
Cleanliness throughout the hotel is highly regarded with daily housekeeping ensuring all areas remain pristine. The attentive cleaning staff and adherence to Covid-19 protocols add to guests' overall positive experience.
The staff at Hotel Best Semiramis receive glowing reviews for their friendliness, professionalism and helpfulness. Guests consistently appreciate the attentive and polite service provided across various hotel areas, contributing significantly to the positive guest experience.
However, the hotel faces challenges with its WiFi, as many guests report weak or nonexistent connections, especially in the rooms. The spa also receives mixed reviews with some appreciating the relaxing atmosphere and excellent massages, while others note issues with outdated equipment and cleanliness. The gym is viewed as adequate for a basic workout, though it could benefit from better maintenance and equipment.
The pool facilities, including a heated pool and jacuzzi, are generally praised for their cleanliness and inviting atmosphere. Despite occasional overcrowding and early closing times, the variety and pleasant setting of the pools are well-received by guests.
Overall, Hotel Best Semiramis offers a positive and memorable stay with its spectacular location, excellent breakfast, comfortable rooms and commendable staff standing out as highlights.
Complejo BLUESEA Puerto Resort, comprising Hotel Canarife and Bonanza Palace, is well-regarded for its stunning location in the picturesque north of Tenerife. Guests appreciate its proximity to Puerto de la Cruz and the breathtaking views of the sea and Mount Teide, despite the complex's placement on a hill. The serenity of the location, combined with friendly and attentive staff, contributes to a comfortable and pleasant stay.
The breakfast service is largely praised for its variety and quality, offering a range of options to start the day, though some guests feel that it occasionally lacks variety and regional flavors. Dinner experiences are mixed but are generally seen as offering good value, with commendable service enhancing the dining environment. Meanwhile, the resort's rooms are spacious and comfortable, featuring beautiful views that add a touch of tranquility, although updates in decor and maintenance are needed.
Cleanliness is consistently highlighted with positive remarks about the immaculate conditions of both the rooms and public areas. The staff receives high praise for their friendliness and professionalism, which significantly enhance the guest experience.
Wi-Fi service, however, receives mixed reviews, with many guests finding issues with connectivity and consistency, pointing to an area for improvement. The spa and gym offer basic facilities, with guests appreciating the value and friendly staff, although improvements in equipment and maintenance could elevate the experience further.
The pool facilities stand out as a highlight, with well-maintained areas and good views, though the temperature of the outdoor pools and early closing hours are noted as limiting factors. Beach access requires a bit of a walk, with more rocky cliffs than sandy beaches, although the surrounding landscapes present opportunities for exploration.
Parking can be a challenge due to limited spaces on-site, though some guests find alternatives nearby. Overall, Complejo BLUESEA Puerto Resort offers a scenic and relaxing retreat with room for improvement in certain areas, making it a solid choice for travelers seeking a pleasant stay in Tenerife.
Hotel Botanico y Oriental Spa Garden is a luxurious and highly recommended destination for couples seeking a romantic getaway. The hotel's tranquil location, beautiful gardens, pools, spa, excellent restaurants and attentive service provide an intimate and serene atmosphere. The breakfast buffet is exceptional, offering a wide range of delicious and plentiful options in a beautiful setting, though some guests found it crowded. The hotel's cleanliness and service are outstanding with friendly, helpful and polite staff. The spa and wellness area are also exquisite and featuring indoor and outdoor pools, saunas, Jacuzzis and relaxation rooms. The outdoor pool area is stunningly beautiful, offering fantastic views of either the Teide or the sea. While the hotel's quality of restaurants received mixed reviews, the Oriental restaurant stood out as exceptional. The rooms are comfortable and clean with pleasant views and some personalized touches. However, some guests found the decor and amenities to be a bit dated. While the hotel may not always match the 5-star category, it provides a luxury experience, making it one of the best hotels in Tenerife.
Apartamentos La Carabela enjoys a prime location in the tranquil yet centrally located La Paz area of Puerto de la Cruz. Guests appreciate the convenience of nearby bus stops, restaurants, supermarkets and shopping opportunities. The stunning views from the balconies, especially those of Mount Teide and the sea, are a highlight for many visitors. The hotel’s peaceful setting makes it a great retreat after a day of exploring nearby attractions like the Botanical Garden and saltwater pools. The hotel's affordability and value for money are often commended, making it a favored choice for adventurers seeking a comfortable base.
The breakfast offerings, often described as hearty and varied, generally satisfy guests. Despite occasional mentions of repetition and minor quality issues, the breakfast is considered decent value for money and provides a filling start to the day. The experience is enhanced by the beautiful views of Teide during breakfast, though the need to go to a different hotel for the meal can be inconvenient.
Dinner experiences receive mixed reviews, mainly due to having to dine at another hotel and the limited variety of dishes. Positive feedback includes commendations for certain dishes and the high quality of the cooking, though improvement is needed in terms of variety and overall food quality.
The rooms at Apartamentos La Carabela are praised for their spaciousness, cleanliness and scenic views. While the accommodations are comfortable and the kitchens well-equipped, the outdated decor and occasional maintenance issues are noted by guests. Despite these shortcomings, the affordability of the rooms makes them a reasonable choice for budget-conscious travelers seeking a cozy stay.
Cleanliness receives mixed feedback with regular daily housekeeping and clean communal areas being appreciated. However, inconsistencies in room and common area cleaning, alongside occasional reports of pest issues, suggest a need for more reliable housekeeping services.
The staff are often described as friendly and helpful with specific members receiving praise for exceptional service. While there are instances of unprofessional behavior and slow responses, the general consensus is that the staff are dedicated to ensuring a pleasant stay for guests.
WiFi service is generally good with many guests reporting fast internet. However, some encounters with spotty connections and slow speeds suggest that the WiFi experience can be inconsistent.
The indoor pool is appreciated for its pleasant temperature and family-friendly environment, though its small size and occasional maintenance issues detract from its appeal. The proximity to the beach and key attractions, despite involving a slight walk, adds to the hotel's favorable location.
Beds receive mixed reviews with some guests finding them comfortable and others criticizing them for being hard and outdated. Bed linens and pillows often receive negative remarks with mentions of discomfort and occasional hygiene concerns.
Overall, Apartamentos La Carabela offers a combination of excellent location, affordability and friendly service, making it a popular choice for travelers looking to explore Puerto de la Cruz and relax in a comfortable setting.
Bahia Principe Explore San Felipe offers a great value for money with comfortable accommodation and friendly staff. Despite some negative reviews, the majority found the facilities and services satisfactory for a budget-friendly 4-star hotel. While the food selection may not have met the expectations of some, the staff's warmth and friendliness more than made up for it. Although some guests felt that the hotel looked tired and in need of refurbishment, Bahia Principe Explore San Felipe provided a pleasant stay for its guests, even if it fell short of some 4-star standards.