Complejo BLUESEA Puerto Resort compuesto por Hotel Canarife y Bonanza Palace

Puerto de la Cruz 28.41487100, -16.53836200 , Aceviño, 8 (Show on Map)
7.0
Good


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Summary of reviewsComplejo BLUESEA Puerto Resort, comprising Hotel Canarife and Bonanza Palace, is well-regarded for its stunning location in the picturesque north of Tenerife. Guests appreciate its proximity to Puerto de la Cruz and the breathtaking views of the sea and Mount Teide, despite the complex's placement on a hill. The serenity of the location, combined with friendly and attentive staff, contributes to a comfortable and pleasant stay.

The breakfast service is largely praised for its variety and quality, offering a range of options to start the day, though some guests feel that it occasionally lacks variety and regional flavors. Dinner experiences are mixed but are generally seen as offering good value, with commendable service enhancing the dining environment. Meanwhile, the resort's rooms are spacious and comfortable, featuring beautiful views that add a touch of tranquility, although updates in decor and maintenance are needed.

Cleanliness is consistently highlighted with positive remarks about the immaculate conditions of both the rooms and public areas. The staff receives high praise for their friendliness and professionalism, which significantly enhance the guest experience.

Wi-Fi service, however, receives mixed reviews, with many guests finding issues with connectivity and consistency, pointing to an area for improvement. The spa and gym offer basic facilities, with guests appreciating the value and friendly staff, although improvements in equipment and maintenance could elevate the experience further.

The pool facilities stand out as a highlight, with well-maintained areas and good views, though the temperature of the outdoor pools and early closing hours are noted as limiting factors. Beach access requires a bit of a walk, with more rocky cliffs than sandy beaches, although the surrounding landscapes present opportunities for exploration.

Parking can be a challenge due to limited spaces on-site, though some guests find alternatives nearby. Overall, Complejo BLUESEA Puerto Resort offers a scenic and relaxing retreat with room for improvement in certain areas, making it a solid choice for travelers seeking a pleasant stay in Tenerife.
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Hotel with Spa
This hotel offers an outdoor swimming pool, an indoor swimming pool and a spa lounge on site. It also has a Turkish bath and sauna facilities. Guests can also exercise in a gym facility and enjoy a day of pampering that can include pedicure and a manicure, as well as visiting a full-service spa.

Family Friendly Hotel
This resort is tagged as family-friendly. It consists of two hotels, offering a variety of options for families.

Hotel with Swimming Pool
This complex has an outdoor swimming pool and an indoor swimming pool on site.

  Heated Pool    Indoor Pool    Children's Pool    Outdoor Pool  


Hotel with Parking
This resort offers private parking for an additional cost. While the specific fee is not detailed, on-site private parking provides a convenient option for guests with vehicles.

Hotel with Outdoor Pool
This resort offers multiple outdoor swimming pools, including a heated pool. Guests also have access to a wellness area with an indoor pool, jacuzzi, and sauna, providing a variety of aquatic and relaxation facilities.

Hotel with Children's Pool
This resort offers dedicated entertainment for kids and is located near family attractions like Jardin de Orquideas de Sitio Litre Garden. It provides a comfortable and family-friendly environment.

Hotel with Indoor Pool
This resort complex features a heated indoor pool, which is part of its wellness facilities. Guests can also enjoy a jacuzzi and a sauna in the same area, providing a compact set of indoor relaxation amenities.

Hotel with All Inclusive Packages

Hotel near The Beach

Romantic Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

4-Star Hotel

Hotel with Heated Pool

Room Types
Double or Twin Room This elegant double room has a balcony with sea, mountain or pool views. It is equipped with satellite TV and a mini bar. Bathroom amenities are included.

Superior Double or Twin Room This room is more spacious than the standard double room and has a small lounge area. It offers sea, mountain or pool views and is equipped with satellite TV and a mini bar. Free toiletries are included.

Single Room This elegant single room has a balcony with sea, mountain or pool views. It is equipped with satellite TV and a mini bar. Bathroom amenities are included.

Double Room Individual Use This room features a balcony with sea, mountain or pool views. It is equipped with satellite TV and a mini bar. Bathroom amenities are included.

Double Room with Sea View The spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 2 beds.

Double Room with Mountain View The spacious double room provides air conditioning, a minibar, a balcony with mountain views as well as a private bathroom featuring a bath.

Superior Double or Twin Room with Sea View The spacious twin/double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath.

Superior Double or Twin Room with Mountain View The spacious twin/double room features air conditioning, a minibar, a balcony with mountain views as well as a private bathroom boasting a bath.

Deluxe Double Room The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a bidet. The unit offers 2 beds.

Guest Reviews
7.0
Good
Location
Nestled in the picturesque north of Tenerife, the BlueSea Puerto Resort, comprising Hotel Canarife and Bonanza Palace, boasts a location praised for its proximity to the charming town of Puerto de la Cruz. Guests appreciate the hotel's serene setting, surrounded by lush greenery and offering stunning views of the sea and Mount Teide. While the complex is situated on a hill, which some find challenging, it provides a tranquil escape from the bustling tourist centers while still being conveniently near the heart of the city. The hotel is within reasonable walking distance to key attractions like the botanical garden, local restaurants, and shopping areas. The proximity to various points of interest, including public transport, makes it an ideal base for exploring the island. Many visitors have noted the peaceful ambiance, supported by the friendly and attentive staff, making for a comfortable and pleasant stay. Despite its distance from the beach, a complimentary shuttle service ensures easy access, ensuring the location combines convenience with scenic beauty.

Breakfast
The breakfast at Complejo BLUESEA Puerto Resort elicits mixed feelings among guests, though the majority tend to speak positively of the experience. A notable highlight is the sheer variety and abundance of options available at the buffet, offering a mix of hot and cold dishes to cater to diverse tastes. Many guests appreciate the freshness and diversity of meals, including classic breakfast items like sausages, eggs, cereals, and pastries. There are also nods to the more unexpected offerings like wine served at breakfast, which seems to enhance the morning experience for some.

While the extensive selection garners praise, there are mentions of certain areas for improvement, such as the repetitive nature of the options available each morning. Some visitors noted that the breakfast could be more varied and less tailored to British palates, expressing a desire for more pastries and healthier or more regional options. Additionally, critiques were pointed toward aspects like the quality of coffee, the limited availability of fresh fruits, and the apparent lack of healthier options.

Despite some critical feedback about the monotony and quality of certain items, the breakfast service is generally recognized for its good quality relative to the hotel's standard, with the flexibility in scheduling and the spacious dining environment contributing positively to the overall experience. Overall, the breakfast at this resort often meets the expectations of guests looking for a satisfying start to their day.

Dinner
Dinner at Complejo BLUESEA Puerto Resort, a combination of Hotel Canarife and Bonanza Palace, offers a blend of experiences. The buffet spreads are generally characterized as varied, with some guests noting the abundance and good quality of options available. Many visitors appreciate the value for money and the opportunity to enjoy meals and services across three BLUESEA hotels situated nearby, adding to the convenience of the stay.

However, reviews also point to monotony in food choices, often describing the fare as repetitive. Dinners occasionally lack variety beyond staples like pork, chicken, and grilled dishes, with some describing the meals as basic or barely meeting expectations of a three-star establishment. Despite these shortcomings, certain dishes, such as the duck in orange sauce, have been singled out for their excellent taste.

The dinner schedule is set early, typically wrapping up by 9:15 PM, which might not cater to all guests' preferences. Although the dining area could use a refresh, it remains functional, accompanied by commendable service from a professional staff team. In sum, while the quality and selection may fluctuate, guests can expect adequate and at times, delightful dining experiences amidst the resort's welcoming environment.

Rooms
Complejo BLUESEA Puerto Resort, comprising Hotel Canarife and Bonanza Palace, offers travelers spacious accommodations that are generally praised for their size and comfort. Many guests appreciate the breathtaking views of the sea and Mount Teide from the balconies, which add a touch of tranquility to their stay. The rooms often receive positive mentions for being clean and well-maintained, with comfortable bedding and modern amenities like balconies that enhance the overall experience.

However, it is noted that the style and decor of the rooms tend to be outdated, with some furniture showing signs of wear, and carpets frequently being a point of concern due to cleanliness and age-related odors. Guests have also expressed concerns about certain maintenance issues, such as malfunctioning air conditioning and occasional housekeeping oversights, although the staff is often commended for their attentiveness and friendliness, elevating the guest experience. While some rooms are refurbished and more modern, others need significant renovation to meet expectations.

Overall, while the spaciousness and views make the rooms appealing, updates to decor and consistent maintenance could significantly enhance the guests’ experience at this otherwise well-regarded resort.

Beds
The bedding experience at Complejo BLUESEA Puerto Resort, composed of Hotel Canarife and Bonanza Palace, appears to be quite mixed, eliciting varied responses from its guests. Some found the beds to be very comfortable, appreciating the firm support and quality of the mattresses. There were mentions of rooms providing comfortable mattresses and pillows, and even a king bed for some lucky guests. However, many visitors reported dissatisfaction, often describing the beds as old, hard, worn-out, and even plagued by bedbugs in certain cases. Mattresses were frequently criticized for being too firm, with springs that could be felt through the material, and pillows received their fair share of complaints too, being described as either too thin or too firm. The maintenance of the beds often fell short, with reports of broken bed frames and beds that were not properly assembled. Regrettably, these issues sometimes resulted in discomfort and interrupted sleep for guests. Overall, while some praise was noted, a significant portion of the feedback suggested a need for improvement in the quality and upkeep of the bedding to enhance guest comfort.

Cleanliness
The guest reviews for Complejo BLUESEA Puerto Resort, encompassing Hotel Canarife and Bonanza Palace, highlight a generally positive consensus regarding cleanliness. Many guests noted that both the rooms and public areas were consistently well-maintained, with comments affirming immaculate and spotless conditions throughout the hotels. Guests appreciated the cleaning staff's friendly and attentive demeanor, and there were repeated mentions of the hotel being tidy and clean. However, there were occasional mentions of issues such as outdated interiors, superficial cleaning in some cases, and specific areas requiring more attention, such as carpets and furniture showing signs of wear. The hotel's dedication to maintaining a clean environment is evident, with routine cleaning efforts recognized both in common areas and individual rooms. Despite minor setbacks in consistency, the attentive cleaning staff and overall clean conditions make the hotel a generally well-regarded choice for guests prioritizing hygiene during their stay.

Staff
The staff at Complejo BLUESEA Puerto Resort, which includes Hotel Canarife and Bonanza Palace, consistently receive high praise from guests for their remarkably friendly and attentive nature. Many reviews highlight the warmth and professionalism of the entire team, noting their tireless efforts to ensure a pleasant stay. Both the dining and reception staff are frequently mentioned for their exceptional service, with specific commendations for being welcoming and proactive. Housekeeping and specialised personnel such as the waiters and chefs also stand out for their friendliness and dedication to guests' satisfaction. This positive interaction appears to be a defining characteristic of the hotel experience, making guests feel well cared for and valued throughout their stay. Despite some mentions of isolated instances of less amiable interactions, the majority of guests highlight the staff as a significant asset to the complex, contributing greatly to the overall enjoyment of their visit.

Wi-Fi
At 'Complejo BLUESEA Puerto Resort', opinions about the Wi-Fi service appear mixed, with a significant number of guests expressing dissatisfaction. Many guests noted that while there is free Wi-Fi available, the quality and reliability of the connection often fell short of expectations, with phrases like "weak Wi-Fi connection" and "hardly works at all" frequently mentioned. It was noted that Wi-Fi in the rooms was particularly problematic, compelling some guests to pay for the service despite continued issues with connectivity and reception. Although a few guests did describe the Wi-Fi as very good or super, these positive sentiments were less common. In addition, some guests pointed out the cost associated with obtaining a more reliable connection, mentioning fees such as 25 euros per week for limited device access. Overall, Wi-Fi seems to be an area where the hotel can improve to enhance guest satisfaction.

Spa
The Complejo BLUESEA Puerto Resort, composed of Hotel Canarife and Bonanza Palace, offers a small spa facility. Despite its size, guests find it to be nice overall and appreciate the value for money it provides. Although some parts require maintenance, such as the jacuzzi, which is mentioned as being old and barely functional, the steaming room and hammam can be enjoyable experiences. The sauna, an extra-charge facility, works intermittently but is appreciated by guests when operational. Visitors should note that the spa is not directly part of the hotel and requires prior bookings due to limited capacity, closing its operations by 6 pm. The gym, although small and basic, benefits from the friendly and attentive staff, who add to the welcoming atmosphere. The spa is undergoing construction, pointing to potential improvements in the future. Despite its limitations, the facility serves as a modest escape where guests can unwind, provided they don't expect extraordinary luxury or amenities.

Gym
The gym at Complejo BLUESEA Puerto Resort, consisting of Hotel Canarife and Bonanza Palace, offers a basic setup for guests looking to maintain their fitness routine while traveling. Although the gym requires pre-booking for 30-minute slots, it provides enough opportunity for a bit of daily exercise. However, the gym equipment consists of only three machines, some of which appear to be neglected, with reports of a flat-tired bike and a dirty mat, suggesting maintenance could be improved. While it serves its fundamental purpose, the gym could benefit from a broader range of new machines and enhancements to elevate the overall experience for its users.

Pool
The pool facilities at Complejo BLUESEA Puerto Resort, which encompasses Hotel Canarife and Bonanza Palace, receive a mix of impressions from guests. The complex boasts a range of well-maintained swimming pools, including two large outdoor pools, a children's pool, and a smaller indoor pool. The pool areas are generally regarded as spacious and beautifully landscaped, providing ample lounge areas and good views. Many visitors appreciate the resort's cleanliness and the comforting presence of friendly staff and attentive lifeguards.

While guests have remarked on the aesthetic appeal of the poolside spaces, including their good organization and stunning surroundings, a recurring issue is the cold temperature of the outdoor pools, which are described as not being heated. The indoor pool offers some relief with its heating, although its size is noted to be small. Despite the chill in the water, the pool areas can get busy, especially with guests vying for sunbeds early in the day.

Amenities such as poolside snacks and a pool bar add to the experience, though some have commented on a lack of variation in music and entertainment within the pool vicinity. Additionally, the pool areas close relatively early in the evening, with operating hours noted to be from 10:00 to 19:00, which some guests find limiting. Despite these factors, the pool facilities remain a highlight for many visitors, offering a pleasant and well-maintained environment to relax in.

Beach
Complejo BLUESEA Puerto Resort composed of Hotel Canarife and Bonanza Palace serves as a charming base for those looking to explore the local area, including picturesque hikes through nearby banana plantations that lead towards the ocean. However, expectations should be managed regarding beach access as the hotel is not particularly close to a traditional beach setting. Guests often mention the distance to the nearest beach, which involves a walk that varies between 10 to 15 minutes or more, with claims of some nearby beaches being inaccurately described in terms of proximity. Additionally, the natural landscape comprises rocky cliffs rather than sandy areas suitable for swimming or lounging, which could be disappointing to those seeking easy ocean access. Nonetheless, the surrounding natural beauty offers opportunities for scenic exploration.

Parking
The Complejo BLUESEA Puerto Resort, which encompasses Hotel Canarife and Bonanza Palace, offers a mixed experience regarding parking facilities. While the location is advantageous, being close to the city center, public transport, the beach, and a car rental center, parking remains a challenge for many guests. The hotel provides a small paid parking lot, but spaces tend to be reserved quickly, and the free parking options are often fully booked. Nonetheless, some guests reported that finding a free spot along the road near the hotel was possible, albeit with varying levels of difficulty and sporadic availability. Travelers arriving after 4 PM might find it especially challenging to secure nearby parking, making it advisable to plan accordingly. Overall, while parking can be found outside, guests should be prepared for the possibility of having to search the surrounding streets for a spot.

Family
Complejo BLUESEA Puerto Resort, comprising Hotel Canarife and Bonanza Palace, is a family-friendly destination that appeals to those vacationing with children. Families appreciate the spacious rooms and the convenience of a small heated pool, ideal for a comfortable stay regardless of the season. The resort shines in its kid-friendly amenities, offering an array of activities and games that keep children entertained throughout the day. Both daytime and nighttime activities cater to families, ensuring entertainment for all ages. The animation team and entertainment staff are particularly praised for their engaging efforts with children, creating a lively and affectionate atmosphere. Despite some minor setbacks, such as air conditioning issues and a repetitive meal variety, the friendly staff and ample activities make it a suitable option for families seeking a fun and peaceful stay. With its broad range of entertainment options, it offers something for everyone, reinforcing its reputation as a destination focused on family vacations.

4 Star
The Complejo BLUESEA Puerto Resort, comprising the Hotel Canarife and Bonanza Palace, has generated mixed reviews regarding its four-star rating and facilities. While some guests enjoyed a good value break with plenty of entertainment, clean rooms, and a steady flow of food and drinks, others felt the experience fell short of the four-star expectations.

The hotel's current state is seen as dated, and many guests believe it lacks the necessary elements to justify its rating. Complaints have been made about the quality and variety of food, which many describe as poor or below average for a four-star establishment. Issues with the facilities have been highlighted, such as malfunctioning air conditioning, unpleasant odors, and inconsistent Wi-Fi quality. Cleanliness and maintenance standards have also come under scrutiny, with some guests encountering significant problems like bed bugs and worn towels.

Despite these concerns, the property offers a range of entertainment options, providing a lively atmosphere for those seeking an engaging holiday experience. Nevertheless, it seems that for Complejo BLUESEA Puerto Resort to truly live up to its advertised four stars, substantial improvements in both amenities and service quality are necessary.

All-Inclusive Packages
The Complejo BLUESEA Puerto Resort, combining Hotel Canarife and Bonanza Palace, offers a convenient all-inclusive package that is well received by many guests looking for an affordable getaway. The service provides a varied cold and hot buffet that meets expectations, with several guests appreciating the richness and completeness of meals like breakfast, lunch, and dinner. Particularly favorable was the option to switch between dinner and lunch on certain days, adding flexibility to the dining experience.

However, there are mixed reviews regarding the quality and range of the all-inclusive offerings. While the all-inclusive price-performance ratio appears to be quite good for many, there are consistent remarks about diluted drinks and limited inclusions, such as cocktails not being part of the package or certain basic items like bottled water being unavailable. Some guests have noted a lack of variety and freshness in the food options, with repeated meals and predominantly basic ingredients like potatoes and pasta.

The hotel's all-inclusive duration might require guests to pay extra for drinks past 11 PM, which has been a point of contention for several visitors. Despite these issues, some guests found the all-inclusive formula ideal, enjoying a long vacation with unlimited access to drinks, although the quality of beverages often received criticism.

Regarding accommodations, cleanliness and maintenance of facilities have been positively noted, though the aesthetics reportedly feel outdated, appealing mostly to older guests, and lacking in modern digital services valued by younger visitors. Additionally, guests might be directed across three different hotels for meals, which can be inconvenient.

In summary, while the all-inclusive package at Complejo BLUESEA Puerto Resort is a budget-friendly choice offering varied meals, potential guests should be mindful of its limitations, particularly concerning drink quality and food options.

Children's Pool
The Complejo BLUESEA Puerto Resort, encompassing Hotel Canarife and Bonanza Palace, offers a pleasant experience for families with young children. The resort features a dedicated children's pool, alongside multiple pool options, catering to the needs of younger guests. The pool area is described as lovely, providing an inviting atmosphere for families. Although the children's animations could see some enhancement, the overall pool facilities contribute to a family-friendly environment. Despite some concerns about the cleanliness and safety of the playground, the pool area remains a highlight for families visiting the resort.

Outdoor Pool
The Complejo BLUESEA Puerto Resort offers guests a pleasant outdoor pool experience. Visitors appreciate the nice pool area, which is home to two large swimming pools. Despite some comments about the pools being quite cold, their cleanliness is generally well-regarded. The resort's surroundings further enhance the stay with a variety of nearby dining options, including restaurants, cafes, and bars. The service provided around the pool area also receives positive feedback, contributing to a satisfying overall experience.

Indoor Pool
The Complejo BLUESEA Puerto Resort, featuring the Hotel Canarife and Bonanza Palace, offers an indoor pool experience that receives various opinions from guests. Many find the indoor pool to be a positive feature of the hotel, describing it as great and very good, despite noting its small size. The warmer water of the indoor pool is often appreciated, especially in comparison to the external pools. However, some guests find the pool's temperature not sufficiently heated, with a few mentioning that the water can be freezing. Additionally, the early closing time of the pool has been pointed out as less than ideal for some visitors. Overall, while the indoor pool has its limitations, it remains a valued amenity for guests seeking relaxation during their stay.


Yes, Complejo BLUESEA Puerto Resort compuesto por Hotel Canarife y Bonanza Palace has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Complejo BLUESEA Puerto Resort compuesto por Hotel Canarife y Bonanza Palace.

No, Complejo BLUESEA Puerto Resort compuesto por Hotel Canarife y Bonanza Palace doesn't allow dogs.

Yes, parking facilities are available at Complejo BLUESEA Puerto Resort compuesto por Hotel Canarife y Bonanza Palace.

Yes, Complejo BLUESEA Puerto Resort compuesto por Hotel Canarife y Bonanza Palace has a gym.

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