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Summary of reviewsHotel Riviera Confort enjoys a central and convenient location, which is particularly advantageous due to its proximity to the bus terminal and various urban amenities such as shopping centers, restaurants, bars and drugstores. Despite mixed perceptions about neighborhood safety with some guests expressing concerns about the area’s danger at night, the street directly housing the hotel is described as calm, adding a sense of tranquility to the stay.
The hotel’s rooms, while compact, are praised for their cleanliness and comfort. Although lacking in standard amenities like nightstands and occasionally short on towels, the rooms offer good value for the price. The clean, well-maintained spaces with private showers are appreciated, though soundproofing and structural issues have been noted.
Cleanliness stands out as a key strength of the hotel with guests frequently highlighting the spotless condition of both rooms and common areas. The daily cleaning service maintains a fresh atmosphere, contributing to an overall pleasant and hygienic lodging experience. The hotel's well-kept environment aligns positively with guests seeking clean accommodations.
The staff at Hotel Riviera Confort receives widespread acclaim for their exceptional friendliness and attentiveness. The reception staff, especially noted for their prompt and helpful service, significantly enhance the guest experience. Viviana is often mentioned for her kindness and the entire team’s dedication to maintaining high service standards ensures visitors feel well cared for throughout their stay.
While parking is a noted convenience with a secure garage available, some guests mention the narrowness of the parking spaces and occasional congestion as minor drawbacks. Nevertheless, the secure parking facilities add a level of comfort for guests traveling by car.
The beds receive mixed reviews; many guests find them comfortable, but opinions on mattress firmness and bed size vary. Some guests find the mattresses too hard or soft and note that the beds can be small for two people, occasionally even obstructing bathroom access. Additionally, there have been comments about the need for more and better-quality blankets.
Overall, Hotel Riviera Confort is characterized by its excellent urban location, high cleanliness standards and exceptionally attentive staff. It provides comfortable and practical accommodations, making it a favorable choice for budget-conscious travelers, albeit with some room for improvements in certain areas.
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