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Hotel Star Pasto

Pasto , Calle 20a No. 10-84 Barrio/ El Recuerdo (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Star Pasto offers an inviting stay characterized by its prime location, remarkable cleanliness and attentive service. Positioned close to essential amenities such as the Pasto bus terminal, departmental hospitals and major transportation links, the hotel's strategic placement ensures easy access for travelers. Safety is a notable feature with its proximity to a police station enhancing guests' sense of security. Despite being in a bustling area, the hotel maintains a tranquil environment, contributing to a peaceful stay.

The accommodation is consistently praised for its cleanliness with both rooms and facilities maintained to excellent standards. Guests appreciate the modern, spacious rooms and particularly commend the comfort provided by the king-size beds, clean linens and towels. Although some rooms, like the quadruple room, are noted as smaller, the overall sentiment is that the rooms are comfortable and quiet with soundproof walls enhancing the experience.

Staff at Hotel Star Pasto are frequently highlighted for their friendliness, professionalism and attentiveness. Guests laud the personalized service and prompt assistance, creating a welcoming atmosphere. The breakfast service receives mixed reviews; some guests find it delicious and affordable, while a few feel the options are too basic. Nonetheless, the availability of tasty items like fried arepas with egg and good breakfast bread provides satisfactory choices for budget-conscious travelers.

WiFi connectivity experiences vary with some guests enjoying good coverage and reliability, while others face inconsistency depending on their room’s location. Parking, although private and secure, is limited and can be challenging to maneuver, especially for those with larger vehicles or accessibility needs.

The beds at Hotel Star Pasto generally receive favorable feedback for their comfort and cleanliness, although some guests express preferences for softer pillows. Overall, Hotel Star Pasto excels in providing a clean, comfortable and convenient stay with excellent service, making it a reliable choice for travelers visiting Pasto.
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Hotel with Parking

This hotel features a car park free of charge for all guest visitors traveling with a car. It also offers airport transfer service upon request and contactless check-in and check-out.

EV charging stations

Hotel with EV Charging Stations

Hotel Star Pasto offers EV charging stations for guests.

Family Friendly Hotel

Dog Friendly Hotel

Room Types

Standard Double Room This double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Economy Twin Room This twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Standard King Room A seating area with a flat-screen TV, a desk and a private bathroom are available in this spacious double room. The unit has 1 bed.

Superior King Room A seating area with a flat-screen TV, a desk and a private bathroom are available in this spacious double room. The unit has 2 beds.

Triple Room This triple room features soundproof walls and a flat-screen TV with cable channels. The unit has 3 beds.

About Hotel Star Pasto

License: 111746

Guest Reviews

8.6

Very Good

Location

Hotel Star Pasto impresses with its prime location, making it notably easy for guests to find. Positioned close to the Pasto bus terminal and offering transportation services to the airport, it caters well to those looking for convenience in travel. Numerous reviews highlight this advantageous placement, praising its proximity to central attractions, departmental hospitals and major transportation links such as the bus terminal and La Cocha lagoon transport.

Safety is also a highlighted feature with the hotel's location next to a police station providing an added sense of security. Set in a quiet area despite being in a high-traffic zone, the tranquility at the hotel is appreciated by guests.

Besides location, the hotel leaves a strong impression with its cleanliness and secure parking. Several guests commend the friendly and attentive staff, contributing to a comfortable and welcoming stay. The value for money is another praised aspect with clean, comfortable rooms and beds enhancing overall satisfaction.

In summary, Hotel Star Pasto combines a strategic, central location with excellent service, making it a favorable choice for travelers seeking convenience, security and comfort.

Breakfast

The breakfast experience at Hotel Star Pasto receives mixed reviews with sentiments ranging from excellent to basic. Positively, many guests describe the breakfast as delicious and praise the affordability and good service provided. The quality is highlighted by several as good for the price and the variety, though limited, ensures a decent start to the day.

On the other hand, some guests find the breakfast very simple or too basic and a few are disappointed by the lack of options like hot soup, herbal tea or hot chocolate. Notably, breakfast is not included in the room rate, which can be an inconvenience for some looking for an all-inclusive package. However, the availability of a cheap breakfast option and specific mentions of tasty items like fried, filled arepas with egg and good breakfast bread offer satisfactory alternatives for budget-conscious travelers.

Overall, Hotel Star Pasto's breakfast service might not cater to those seeking extensive or gourmet choices, but it meets the needs of many with its combination of good taste, affordability and decent service.

Rooms

Hotel Star Pasto receives high praise for the overall quality of its rooms, frequently described as clean, spacious and modern. Guests consistently highlight the comfort of the accommodations, particularly appreciating the king-size beds with clean linens and towels. Many reviews emphasize the large and cozy nature of the rooms with some noting the exceptional cleanliness maintained throughout the hotel, including corridors.

While the majority of rooms are praised for being spacious and well-arranged, there are a few mentions of smaller and somewhat narrow rooms, such as the quadruple room. Despite this, the general consensus points towards a comfortable and quiet experience with guests mentioning soundproof walls that contribute to a peaceful stay.

A minor downside noted by some guests includes occasional noise from other rooms and a lack of hot water in certain instances. However, the overall sentiment remains positive with the rooms living up to the expectations set by their photos. In addition to the comfortable rooms, the internal parking service is highlighted as a notable convenience, rounding out the hotel's positive attributes.

Beds

Hotel Star Pasto garners positive feedback for its beds, which many guests describe as comfortable, cozy and warm. The overall sentiment towards the beds is largely favorable with specific praise highlighting their excellent quality. Guests also appreciate the cleanliness of the accommodations and the comfort of the beds. There are, however, some opinions on the pillows with a few guests noting they were either too hard or lacked softness. Additionally, one guest mentioned that the bed felt hard, almost orthopedic. Despite these minor issues, the general consensus suggests that the beds contribute significantly to a restful stay at the hotel.

Cleanliness

Hotel Star Pasto stands out for its exceptional cleanliness and modern aesthetic. Guests consistently highlight the immaculate condition of the rooms, describing them as very clean, comfortable and contemporary. The hotel's attention to hygiene and overall tidiness is often praised with many noting that both the rooms and facilities are maintained to a high standard. Visitors appreciate the cozy and luxurious ambiance of the hotel, finding it both welcoming and affordable.

The cleaning service is frequently mentioned for its excellence, contributing to an overall pleasant stay. In addition to cleanliness, the hotel offers modern, well-maintained rooms that add to the comfort of the guests. Negative comments are rare, although one guest did note an issue with the smell of the bathroom soap in a single instance. Despite this, the general consensus is that Hotel Star Pasto provides excellent accommodation with a strong emphasis on cleanliness and modern amenities.

Staff

Hotel Star Pasto impresses guests with its consistently exceptional staff and top-notch service. Reviews highlight the friendliness, professionalism and attentiveness of the staff, particularly noting the personalized attention received from the reception team. Guests appreciate the kindness and helpfulness of the staff, who are always willing to assist and provide solutions to any requests, fostering a welcoming atmosphere. The service is frequently described as excellent with staff members being friendly, available and courteous. The hotel's commitment to maintaining spacious, comfortable and clean rooms further complements the superb customer service. Despite a few isolated negative remarks, the overwhelming sentiment speaks to the great quality of customer service at Hotel Star Pasto, making it a great place to stay.

Wi-Fi

The WiFi at Hotel Star Pasto has received mixed reviews from guests. Positive aspects highlight that the WiFi is very good with coverage available on each floor and some guests even described the internet as terrific. However, others experienced issues such as no internet in some rooms and descriptions of poor, weak, intermittent or patchy coverage indicate inconsistent connectivity. While some floors may offer strong and reliable access, the overall WiFi experience can vary significantly depending on the location within the hotel.

Parking

Hotel Star Pasto offers the convenience of private and secure parking for its guests. However, many reviews point out that the parking space is quite limited and the area is often described as small and narrow, making maneuvering difficult. Some guests find the parking uncomfortable and note that it lacks accessibility for disabled individuals. While the secure and private nature of the parking is appreciated, it is evident that the hotel would benefit from improvements in this area to better accommodate guests.

No, Hotel Star Pasto doesn't have any pool.

No, a spa isn't available at Hotel Star Pasto.

Yes, Hotel Star Pasto welcomes dogs.

Yes, parking facilities are available at Hotel Star Pasto.

No, Hotel Star Pasto doesn't have a gym.

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