Rancho San Diego Inn & Suites

El Cajon 32.79760500, -116.93274500 , 1355 E Main St (Show on Map)
4.8
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsRancho San Diego Inn & Suites provides a mixed experience for guests, with many positive aspects complemented by areas requiring improvement. The location is a significant draw, offering convenient access to main attractions and sports venues, making it a strategic choice for travelers despite some mixed opinions about the surrounding neighborhood. The staff consistently receive praise for their friendliness and willingness to assist, with particular commendation for their welcoming demeanor and commitment to guest comfort.

The hotel rooms present a varied experience; some guests appreciate the spacious and comfortable accommodations, complete with jacuzzi tubs and quality showers. However, issues with cleanliness, odors, and maintenance are reported, underscoring the need for enhanced housekeeping. Breakfast offerings are minimalistic, with mixed feedback, as guests express both satisfaction and disappointment with the limited selection available.

Bed quality varies, with many guests finding them comfortable and conducive to a good night's sleep, while others report issues including bed bugs and broken bed features. The overall cleanliness of the inn has room for improvement, with several reviews highlighting issues like dirty facilities and inadequate maintenance that affect guest satisfaction.

While the inn is positioned well for those seeking basic functionality over luxury, and pricing is attractive to budget-conscious travelers, a more consistent focus on cleanliness and structural updates would enhance the overall guest experience.
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Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

3-Star Hotel

Room Types
Single Room with Bathroom This Single room has a coffee maker and microwave.

Two Room Queen Suite - Non-Smoking The air-conditioned suite features 2 bedrooms and 1 bathroom with a bath or a shower and a hairdryer. The suite offers a tea and coffee maker, a wardrobe, tumble dryer, as well as a TV with cable channels. The unit offers 4 beds.

Two Room King Suite - Non-Smoking The air-conditioned suite features 2 bedrooms and 1 bathroom with a bath or a shower and a hairdryer. The suite provides a TV with cable channels, a tea and coffee maker, a wardrobe and tumble dryer. The unit offers 2 beds.

Queen Room with Two Queen Beds - Non-Smoking This air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

King Room with Spa Bath - Non-Smoking Guests will have a special experience as the double room provides a spa bath. This air-conditioned double room includes a TV with cable channels and a private bathroom.

Two Room King Suite The air-conditioned suite has 2 bedrooms and 2 bathrooms with a bath and a shower. The suite features a tea and coffee maker, a wardrobe, tumble dryer, as well as a TV with cable channels. The unit has 2 beds.

King Room - Mobility Accessible This air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.

Queen Suite with Kitchen The spacious suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The suite's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. This suite features a wardrobe, tumble dryer and a TV with cable channels.

Executive Suite This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite provides air conditioning, a tea and coffee maker, a wardrobe, tumble dryer, as well as a TV with cable channels. The unit offers 3 beds.

Single Room The unit has 1 bed.

Guest Reviews
4.8
Rated
Location
Rancho San Diego Inn & Suites offers a location that many guests find convenient, especially for accessing main attractions and attending events at nearby sports venues. The hotel is strategically positioned close to various places guests need to visit while in town. Although some guests appreciate the location for its proximity, there are mixed reviews about the surrounding neighborhood. While the property itself is well-maintained, the area can occasionally attract less desirable elements. Nevertheless, the hotel's setting, combined with attractive pricing, meets the needs of many travelers seeking ease of access around the town.

Breakfast
Breakfast at Rancho San Diego Inn & Suites receives mixed feedback from guests, primarily focusing on its limited offerings. Many reviewers note that what is provided resembles a brown bag meal containing basic items such as yogurt, instant oatmeal, and a muffin. Some guests feel the selection is sparse and falls short of expectations, as it resembles a sack lunch and includes common items that are generally deemed only satisfactory. There is some confusion among guests about whether breakfast is actually offered, with some reporting no breakfast service despite expectations to the contrary. Overall, the breakfast experience is best described as minimalistic and may not cater to all tastes or expectations.

Rooms
Located conveniently close to the casino, Rancho San Diego Inn & Suites offers a mix of experiences when it comes to their hotel rooms. Some guests appreciated the spacious and comfortable accommodations, highlighting clean and roomy spaces where everything functioned well. One of the appealing features mentioned was the jacuzzi tub in certain rooms, adding a touch of luxury to the stay. The showers also received positive remarks for their quality. However, other reviews pointed out significant issues such as cleanliness, with several rooms reportedly having strong unpleasant odors and signs of wear and tear. While some found the room conditions unsatisfactory and not as described, those who had better experiences noted the comfort and ample space provided for guests.

Beds
At Rancho San Diego Inn & Suites, guests have varied experiences with the beds. Many visitors find the beds comfortable, appreciating the unexpectedly pleasant sleep quality they provide. There are also instances where guests confirm that the king-size beds match the hotel’s advertisements. However, some reviews highlight challenges with bed quality, identifying issues such as hard mattresses, beds making noise when moving, and cases where the advertised king-size was not delivered. Concerns are also raised about cleanliness and maintenance, including reports of bed bugs, broken bed legs, and mattresses that sink in the middle. While the potential for a good night's sleep exists, the experiences with bed quality can vary significantly.

Cleanliness
Rancho San Diego Inn & Suites presents a mixed picture in terms of cleanliness. Some guests experienced a fairly clean environment, noting that the air conditioning worked well and maintained a quiet atmosphere. However, for many, the experience was marred by a significant lack of cleanliness. Issues ranged from dirty floors and walls to filthy rooms with mold and splatters on the curtains. The persistent presence of cockroaches and the odor of stale cigarette smoke further contributed to dissatisfaction. Several guests reported issues with dirty towels, unclean facilities, and improperly maintained exteriors. Additionally, the need for new mattresses and a thorough renovation were highlighted by multiple reviewers. Overall, the emphasis remains on the need for improved housekeeping and maintenance to enhance guest satisfaction at this location.

Staff
The staff at Rancho San Diego Inn & Suites consistently receive positive feedback for their friendliness and willingness to assist guests. Many reviews highlight that the front desk team, in particular, is notably nice and welcoming. Rosa is mentioned as a standout team member who provided fantastic service. The staff's overall demeanor is described as kind, often going out of their way to ensure guests have a comfortable stay. Despite a few criticisms regarding customer service, the prevailing sentiment emphasizes a supportive and helpful staff atmosphere.

3 Star
Rancho San Diego Inn & Suites offers a range of facilities and services that aim to provide comfort and convenience in a basic accommodation setting. Guests mention that the establishment has received varied ratings, with some appreciating the straightforward facilities that cater to essential needs. However, the inn is located in an area that some describe as not particularly appealing, impacting the overall experience for certain visitors. While some reviewers find the pricing steep for what is offered, they also acknowledge the positives of decent service and adequate amenities, reflected in mixed ratings across their stays. This suggests that the inn is best suited for travelers seeking functionality over luxury.


No, Rancho San Diego Inn & Suites doesn't have any pool.

No, a spa isn't available at Rancho San Diego Inn & Suites.

Yes, Rancho San Diego Inn & Suites welcomes dogs.

Yes, parking facilities are available at Rancho San Diego Inn & Suites.

No, Rancho San Diego Inn & Suites doesn't have a gym.

Location Show Map
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