Holiday Inn Hotel & Suites-West Edmonton by IHG

Edmonton 53.56210500, -113.61616400 , 11330 170th Street (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Holiday Inn Hotel & Suites-West Edmonton by IHG receives commendations for its prime location, offering guests easy access to the West Edmonton Mall and surrounding attractions. Its central positioning off a main road ensures convenient navigation, making it an ideal choice for various travelers, whether they are visiting for shopping, leisure, or family reunions.

Guests also enjoy a satisfying breakfast experience at Ricky's restaurant, where children eat free. While the breakfast menu is appreciated for its good selection and service, some visitors suggest adding more variety to the voucher options. Nonetheless, dining at Ricky's remains a convenient and pleasant part of the hotel's offering.

The rooms at the hotel are frequently praised for their cleanliness, spaciousness, and comfort. Visitors are particularly impressed with the large, cozy beds and pillows, as well as the notable feature of a huge shower. These attributes contribute to a restful and enjoyable stay, leaving a positive impression on guests.

The hotel staff is repeatedly commended for their exceptional service. Known for their friendliness and helpfulness, the front desk team ensures a welcoming atmosphere and is noted for their accommodating nature. Their warmth and professionalism greatly enhance the guest experience, making it a memorable aspect of a stay at the Holiday Inn Hotel & Suites-West Edmonton by IHG.
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Hotel for Honeymoon
This hotel offers rooms with private jacuzzis, a key feature for couples looking for a romantic and relaxing in-room experience during their honeymoon or getaway.

Dog Friendly Hotel
This hotel allows 2 pets of any size for an additional fee of CA$20 per pet, per night. Guests with pets are assigned to rooms on the second and third floors, and there are pet relief areas on the property.

Hotel with Swimming Pool
Provides a comfortable indoor pool area, suitable for both families and individual travelers. The pool is a great way to unwind after a day of exploring.

  Indoor Pool  


Hotel with EV Charging Stations
This hotel offers EV charging as an amenity. Guests with electric vehicles can utilize the charging facilities provided.

Hotel with Indoor Pool
The hotel features an indoor pool and a hot tub, offering a comfortable space for guests to swim and relax. These facilities are well-maintained for a pleasant experience.

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Room Types
Standard Room Bedding preferences are subject to availability and cannot be guaranteed.

Standard King Room Free Wi-Fi and a flat-screen cable TV are featured in this room. A mini fridge and tea and coffee-making facilities are included. A desk and seating area are provided.

Standard Queen Room with Two Queen Beds Free Wi-Fi and a flat-screen cable TV are featured in this room. A mini fridge and tea and coffee-making facilities are included. A desk and seating area are provided.

King Suite This suite features a separate seating area with a sofa bed, a large bathroom with whirlpool and a microwave.

King Room - Mobility Access Tub - Non-Smoking Free Wi-Fi and a flat-screen cable TV are featured in this accessible room. A mini fridge and tea and coffee-making facilities are included. A desk and seating area are provided.

Queen Room with Two Queen Beds and Mobility Accessible Bathtub Free Wi-Fi and a flat-screen cable TV are featured in this accessible room. A mini fridge and tea and coffee-making facilities are included. A desk and seating area are provided.

King Suite - Non-Smoking Free Wi-Fi and a flat-screen cable TV are featured in this room. A microwave, mini fridge and tea and coffee-making facilities are included. A desk and seating area are provided.

King Suite with Disability Access and Bathtub - Non Smoking Free Wi-Fi and a flat-screen cable TV are featured in this accessible room. A microwave, mini fridge and tea and coffee-making facilities are included. A desk and separate seating area are provided.

Guest Reviews
8.0
Very Good
Location
The Holiday Inn Hotel & Suites in West Edmonton boasts a prime location that guests frequently praise. Its proximity to the renowned West Edmonton Mall makes it an ideal choice for visitors looking to explore this popular attraction. The convenience of easy access off a main road is another highlight, making it simple for travelers to find their way to the hotel and navigate the surrounding area. This central location is especially beneficial for families gathering for reunions or meet-ups, ensuring a seamless visit. Whether for shopping, business, or leisure, the hotel proves to be a perfect match for various travelers' needs, offering a strategic base for a fulfilling stay in Edmonton.

Breakfast
Visitors to the Holiday Inn Hotel & Suites-West Edmonton can enjoy a satisfying breakfast experience, with many guests describing it as excellent and wonderful. Families with children can benefit from the added perk of kids eating free at the on-site Ricky's restaurant, which is a convenient option for those looking to dine close by. While the breakfast menu offers a pleasant selection and good service, some guests feel that the breakfast voucher could offer a bit more variety, as the options are somewhat basic. Overall, dining at Ricky's adds a convenient and enjoyable element to the breakfast offerings at the hotel.

Rooms
The rooms at the Holiday Inn Hotel & Suites-West Edmonton by IHG receive high praise from guests for their cleanliness and comfort. They are described as clean, quiet, and comfortable, with spacious layouts and good room sizes. Visitors appreciate the comfort of the beds and pillows, often highlighting their large and cozy nature. The presence of a huge shower is a standout feature among the positive feedback. Overall, guests find the rooms to be lovely and spotless, contributing to a pleasant and restful stay.

Staff
Nestled in West Edmonton, the Holiday Inn Hotel & Suites by IHG is known for its exceptional staff, consistently praised for their friendliness and helpfulness. The front desk team stands out with their welcoming demeanor, ensuring guests feel comfortable and attended to throughout their stay. Staff members are noted for their super accommodating nature, going above and beyond to assist with any needs that arise. The warmth and professionalism exhibited by the entire team greatly enhance the guest experience, making it a memorable aspect of the hotel. Overall, the genuine, friendly, and helpful character of the staff is frequently highlighted, contributing significantly to the hotel's positive reputation.


Yes, Holiday Inn Hotel & Suites-West Edmonton by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Holiday Inn Hotel & Suites-West Edmonton by IHG.

Yes, Holiday Inn Hotel & Suites-West Edmonton by IHG welcomes dogs.

No, parking facilities aren't available at Holiday Inn Hotel & Suites-West Edmonton by IHG.

Yes, Holiday Inn Hotel & Suites-West Edmonton by IHG has a gym.

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