Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHampton Inn & Suites Edmonton/West earns high praise from guests for its strategic location, top-notch amenities, and exceptional service. Situated in northwest Edmonton, the hotel provides easy access to the bustling West Edmonton Mall, along with a variety of nearby shopping and dining options. The convenient location, combined with ample parking and access to major roads, makes it an ideal choice for both leisure and business travelers.
The hotel’s breakfast is a frequent highlight, offering a remarkable variety of quality, satisfying dishes catering to diverse dietary needs. Guests appreciate the fresh, well-replenished breakfast buffet and the attentive staff who ensure a pleasant dining experience every morning.
Accommodation at Hampton Inn & Suites Edmonton/West is characterized by well-designed, spacious, and clean rooms. Guests often remark on the modern and cozy atmosphere of the rooms, with mobility accessible amenities adding to the comfort. Despite minor issues such as occasional air conditioner noise, the overall tranquility and cleanliness enhance the restful environment.
Cleanliness is a noted strength throughout the hotel, with both rooms and common areas maintained to high standards. The hotel's staff receives consistent accolades for their friendliness and professionalism, contributing significantly to the inviting atmosphere. Personal touches, such as act of kindness from specific staff members, enhance the guest experience and underscore the hotel's commitment to exceptional service.
The facilities, including an impressive gym and a well-maintained pool area, cater to guests looking to maintain fitness or enjoy leisure activities. Families particularly enjoy the pool’s child-friendly features and extended hours, ensuring fun for all ages.
Finally, comfort is a key feature with beds frequently described as exceptionally comfortable, contributing to a restful stay. While there are occasional comments about pillows and mattress upgrades, the general consensus confirms a high level of satisfaction regarding bed comfort.
Overall, the Hampton Inn & Suites Edmonton/West stands out for its excellent location, clean and modern accommodations, welcoming staff, and comprehensive amenities, making it a popular and well-rounded choice for travelers visiting Edmonton. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Similar to other Hampton Inn & Suites, this hotel may have implemented energy-efficient practices, water conservation measures, and recycling programs as part of Hilton's sustainability efforts.
Hotel for Honeymoon
This hotel features an indoor pool and a hot tub, and provides a daily hot breakfast. It's also rated as a romantic hotel that is good for couples.
Dog Friendly Hotel
This hotel is listed as a pet-friendly hotel.
Hotel with Swimming Pool
Offers an indoor pool and hot tub, providing guests with a relaxing and enjoyable swimming experience year-round. The pool area is clean and well-maintained.
Indoor Pool
Business Hotel
This hotel is centrally located and offers amenities suitable for business travelers. It provides a comfortable and convenient stay with essential business facilities.
Accessible Hotel
The Hampton Inn & Suites Edmonton/West offers accessible rooms with adapted bathrooms and visual alarms. The hotel provides accessible parking and ensures accessible routes throughout the property.
Hotel with Gym
Hampton Inn & Suites Edmonton/West provides a fitness center for guests seeking to maintain their workout routines. It offers essential equipment for a convenient exercise experience.
3-Star Hotel
This hotel offers comfortable and clean rooms, along with a complimentary breakfast. It is suitable for both business and leisure travelers, providing essential amenities for a pleasant stay.
Hotel with Indoor Pool
The hotel offers an indoor pool and a whirlpool, providing a pleasant environment for swimming and soaking.
Room Types
King Room with King Bed - Non-SmokingFree Wi-Fi and a 32-inch flat-screen TV are provided in this room. Coffee-making facilities and a work desk are included.
King Studio with Sofa Bed - Non-SmokingA refrigerator and coffee-making facilities are offered in this spacious room. Free Wi-Fi and a 32-inch flat-screen TV are provided. A desk is included.
Queen Studio Suite with Two Queen Beds and Sofa Bed - Non-SmokingA refrigerator and coffee-making facilities are offered in this spacious room. Free Wi-Fi and a 32-inch flat-screen TV are provided. A desk is included.
Room with Two Queen Beds - Non-Smoking Free Wi-Fi and a 32-inch flat-screen TV are provided in this room. Coffee-making facilities and a work desk are included.
King Room - Disability Access/Non-SmokingThe triple room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 1 bed.
Queen Room with Two Queen Beds - Disability Access/Non-SmokingThe air-conditioned quadruple room provides a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Nestled in a prime spot in northwest Edmonton, the Hampton Inn & Suites Edmonton/West boasts a remarkable location that appeals to a diverse range of visitors. Its proximity to West Edmonton Mall, a major attraction in the city, is frequently highlighted as a key benefit. Guests appreciate how conveniently they can access the mall, along with a variety of shopping and dining experiences nearby. The area is praised for being safe, making it a worry-free choice for travelers who wish to explore local amenities. Easy access to major roads also simplifies commuting to other parts of the city, while ample parking enhances the overall convenience. Whether visiting for work or leisure, this hotel offers an ideal base, making it a popular choice for weekend plans or attending nearby events.
Breakfast
The breakfast offerings at Hampton Inn & Suites Edmonton/West have consistently impressed guests with their quality and variety. Many reviewers described the breakfast as amazing, excellent, and delicious, with a selection that accommodated various tastes and dietary needs, including both gluten-free options and diverse flavors of waffle mix. Guests were pleased with the ample variety, noting a well-stocked and clean area where both hot and continental dishes were available. The breakfast buffet seemed to be a highlight of many stays, with visitors appreciating the fresh, constantly replenished items and generous spread. Guests also appreciated the convenience of the complimentary breakfast and its consistent ability to set a high standard compared to other hotels. The breakfast not only featured a vast array of options but also changed daily, offering something new for repeat visitors. The breakfast staff received praise for their helpfulness and efficiency, ensuring that the breakfast experience was enjoyable for all. Overall, guests found the breakfast to be one of the best parts of their stay, providing not just a meal, but an enjoyable start to their day.
Rooms
Hampton Inn & Suites Edmonton/West offers guests an exceptional stay, particularly when it comes to room accommodations. Reviews frequently highlight the spaciousness and cleanliness of the rooms, creating a welcoming and comfortable atmosphere. Many guests appreciate the modern and stylish design, finding the rooms cozy and well-designed, ideal for relaxation. The mobility accessible room amenities are particularly praised for their convenience and ease of access. Guests consistently find the beds extremely comfortable, contributing to a restful night's sleep.
The layout of the rooms is another point of satisfaction, with ample space for families or groups, as noted with the larger suites. The staff's friendliness and attentiveness add to the overall positive experience, ensuring any requirements are promptly met. Cleanliness is a recurring theme, with rooms described as super clean and well maintained. For those who enjoy a hearty breakfast, the offerings are well-received, adding to the overall satisfaction of the stay. In terms of quietude, the rooms offer tranquility, although there are occasional mentions of minor issues such as air conditioner noise, which don’t significantly detract from the overall comfort. Overall, Hampton Inn & Suites Edmonton/West seems to deliver a quality experience with its well-appointed, clean, and comfortable accommodations.
Beds
Guests at the Hampton Inn & Suites Edmonton/West have shared largely positive feedback regarding the comfort of the beds. Many reviews highlight the beds as being exceptionally comfortable, with phrases like very comfortable, super comfy, and heavenly to sleep on frequently mentioned. In addition, guests also appreciated the coziness and cleanliness of the bedding, indicating a high level of satisfaction.
While the majority of comments praised the comfort of both the beds and pillows, there were a few notes suggesting that some mattresses might be due for an upgrade, with specific mentions of fitted sheets that didn’t stay in place. Furthermore, a smaller number of guests felt that the pillows could have been more comfortable, and a couple of reviews pointed out that some beds were either too soft or not as comfortable as expected.
Overall, the Hampton Inn & Suites Edmonton/West appears to offer a sound night's sleep for most of its guests, particularly for those who prioritize comfort in their travel accommodation.
Cleanliness
Visitors to the Hampton Inn & Suites Edmonton/West often emphasize the exceptional cleanliness and organization of the hotel. Guests consistently note the cleanliness as impeccable, with rooms described as immaculate and modern. The staff receives praise for being helpful and friendly, complementing the spotless environment. The property is well-maintained, with attention to detail both in the rooms and common areas, contributing to an overall sense of comfort for guests. Although there are isolated concerns regarding room and bedding cleanliness, the general consensus highlights the hotel as very clean, comfortable, and welcoming, with facilities such as the pool and hot tub maintained to high standards. The ease of transportation access adds to the convenience of staying at this hygienic and organized property.
Staff
In the heart of Edmonton's west side, the Hampton Inn & Suites Edmonton/West stands out not just for its modern accommodations and clean environment, but for its exceptional staff who leave a lasting impression on guests. Time and again, reviewers highlight the hotel team's friendliness, attentiveness, and eagerness to ensure a memorable stay. From the front desk to the breakfast attendants, maintenance, and housekeeping, every team member exhibits a remarkable level of professionalism and care.
Front desk staff, in particular, receive praise for their helpfulness, efficiency, and welcoming demeanor. Guests note that employees like Cora and Tanya play significant roles in enhancing the overall experience, often going the extra mile to accommodate requests and solve any issues swiftly. Texting to see if the guests' stays could be made extra special is just one example of the thoughtful gestures that define the customer service here.
Managerial staff also readily step up to ensure comfort and satisfaction, while the entire team remains committed to providing excellent service. Whether it's making room changes hassle-free or even surprising guests with fresh fruits, the staff consistently display kindness and consideration. Small gestures, like a warm, welcoming smile from the receptionist, underscore a culture of hospitality that permeates the entire hotel.
Guests can expect a bright, lively atmosphere, with cooperative and dedicated staff members who are always eager to assist and accommodate, making the Hampton Inn & Suites Edmonton/West a truly inviting retreat for travelers.
Gym
The Hampton Inn & Suites Edmonton/West offers guests an impressive gym area that stands out in reviews for its excellent facilities. Visitors consistently describe the fitness center as very well equipped and mention it includes the latest machines, ensuring a comprehensive workout. The atmosphere of the gym is described as very clean, which contributes to an enjoyable experience. Guests also appreciate the well-maintained pool and hot tub area, highlighting the overall good amenities available at the hotel. The combination of these features provides a well-rounded experience for travelers looking to maintain their fitness routine while enjoying their stay.
Pool
Hampton Inn & Suites Edmonton/West offers a pool experience that consistently delights guests, particularly families with children. The pool area boasts a combination of features, including a toddler pool with an engaging mushroom waterfall design and a spacious regular pool, ensuring there's something for everyone to enjoy. Visitors frequently comment on the area’s cleanliness and appreciate how it provides just the right size and depth for enjoyable swimming. Open until midnight, the extended pool hours are a standout highlight, allowing for late-night swims after a long day. Both the pool and Jacuzzi receive high marks for their inviting warmth, with many guests describing them as some of the best they've experienced. Parents particularly value the kid-friendly features, ensuring a safe and fun environment for their children. Overall, the pool area at Hampton Inn & Suites Edmonton/West proves to be a delightful spot for families looking to relax and make memories.
Yes, Hampton Inn & Suites Edmonton/West has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hampton Inn & Suites Edmonton/West.
Yes, Hampton Inn & Suites Edmonton/West welcomes dogs.
No, parking facilities aren't available at Hampton Inn & Suites Edmonton/West.
Yes, Hampton Inn & Suites Edmonton/West has a gym.