Holiday Inn Express Edinburgh - Leith Waterfront by IHG
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Summary of reviewsHoliday Inn Express Edinburgh - Leith Waterfront by IHG, is celebrated for its excellent location, positioned conveniently near public transport options that offer straightforward access to Edinburgh city center and the airport. Its peaceful surroundings, coupled with nearby attractions such as the Ocean Terminal shopping center and the Royal Yacht Britannia museum, make it a favorable choice for tourists. The proximity to Leith and ample parking facilities enhance the hotel's appeal.
The breakfast experience is notably positive with guests appreciating a wide variety of high-quality food options, including freshly baked items and a cooked breakfast, all included in the room price. However, peak times can lead to a crowded dining area and occasional logistical issues. Dinner, though convenient, receives mixed reviews with limited menu options and inconsistent quality driving some guests to explore nearby restaurants instead.
Rooms are frequently praised for their cleanliness, comfort and modern amenities. Despite some remarks about small sizes and occasional maintenance issues, the overall feedback highlights a cozy and well-equipped environment. The hotel's cleanliness is a standout feature with guests consistently finding both rooms and public areas well-maintained and inviting.
Staff at the hotel earn high marks for their friendliness, professionalism and helpfulness, contributing significantly to a positive guest experience. Isolated incidents of less favorable interactions are vastly outnumbered by commendations for the staff's welcoming demeanor and efficient service.
WiFi services present a mixed experience with many guests enjoying strong, reliable connectivity while others report issues with signal strength and consistency. Family accommodations, while benefiting from a friendly environment and convenient amenities, suffer from room size limitations and discomfort with pull-out beds.
Guests generally find the bedding comfortable, bolstered by clean and supportive mattresses and linens, despite occasional complaints about firmness and pillow quality. The hotel is also highly praised for its accessibility, featuring convenient transport links, ample parking and well-suited facilities for guests with disabilities, including accessible rooms and helpful staff.
Overall, Holiday Inn Express Edinburgh - Leith Waterfront offers a commendable blend of convenience, comfort and attentive service, making it a reliable choice for travelers visiting Edinburgh.
Categories
The breakfast experience is notably positive with guests appreciating a wide variety of high-quality food options, including freshly baked items and a cooked breakfast, all included in the room price. However, peak times can lead to a crowded dining area and occasional logistical issues. Dinner, though convenient, receives mixed reviews with limited menu options and inconsistent quality driving some guests to explore nearby restaurants instead.
Rooms are frequently praised for their cleanliness, comfort and modern amenities. Despite some remarks about small sizes and occasional maintenance issues, the overall feedback highlights a cozy and well-equipped environment. The hotel's cleanliness is a standout feature with guests consistently finding both rooms and public areas well-maintained and inviting.
Staff at the hotel earn high marks for their friendliness, professionalism and helpfulness, contributing significantly to a positive guest experience. Isolated incidents of less favorable interactions are vastly outnumbered by commendations for the staff's welcoming demeanor and efficient service.
WiFi services present a mixed experience with many guests enjoying strong, reliable connectivity while others report issues with signal strength and consistency. Family accommodations, while benefiting from a friendly environment and convenient amenities, suffer from room size limitations and discomfort with pull-out beds.
Guests generally find the bedding comfortable, bolstered by clean and supportive mattresses and linens, despite occasional complaints about firmness and pillow quality. The hotel is also highly praised for its accessibility, featuring convenient transport links, ample parking and well-suited facilities for guests with disabilities, including accessible rooms and helpful staff.
Overall, Holiday Inn Express Edinburgh - Leith Waterfront offers a commendable blend of convenience, comfort and attentive service, making it a reliable choice for travelers visiting Edinburgh.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
Holiday Inn Express Edinburgh - Leith Waterfront by IHG, is consistently praised for its excellent location. Guests appreciate the hotel's proximity to public transport with both tram and bus stops conveniently nearby, providing easy access to Edinburgh city center and the airport. The location is particularly lauded for its peaceful and quiet surroundings, despite being easily accessible to the hustle and bustle of the city center.
The nearby Ocean Terminal shopping center and the Royal Yacht Britannia museum add to the hotel's allure, making it a favorable choice for tourists. Many reviewers find the area quite pleasant with several good restaurants and pubs within walking distance, enhancing their stay. The hotel's vicinity to Leith is also favored by guests who plan activities or visits in this part of the city.
For travelers visiting Edinburgh for specific purposes, whether business or personal, the hotel offers a convenient base. The availability of ample parking is an added advantage for those driving. Despite some reviews mentioning ongoing construction work in the area, the overall consensus is that the hotel's location is highly convenient, making commuting and exploring Edinburgh straightforward and hassle-free.
The breakfast experience at Holiday Inn Express Edinburgh - Leith Waterfront by IHG, generally received positive feedback with numerous guests praising the good selection and quality of food options available. Many appreciated the variety, including hot and cold items, fresh fruit, cereals and the convenience of a traditional cooked breakfast. The inclusion of breakfast in the room price was also a welcome feature for many visitors.
Guests frequently referenced the breakfast as "great," "very good," and "excellent," with highlights including delicious freshly baked bread, croissants and a general range that exceeded some expectations. The hearty offerings such as bacon, sausages and beans were noted to be cooked well and plentiful, making it a satisfying start to the day.
However, the breakfast service was not without its challenges. Several reviews mentioned that the breakfast area often became crowded and chaotic, particularly during peak times, leading to issues such as long waits for seating and depleted food and drink stations. Some guests felt that the breakfast options were repetitive or lacked variety, specifically for vegetarians, vegans and those with dietary restrictions. Additionally, minor complaints about watered-down juice, bland coffee and occasional dirty cutlery and plates were noted.
Despite the logistical hiccups, the friendly and efficient staff were commended for their efforts to maintain the service and replenish items as needed. Overall, while the breakfast experience had room for improvement in terms of organization and variety, it was a generally enjoyable and convenient feature that added value to the stay.
The dining experience at Holiday Inn Express Edinburgh - Leith Waterfront has received a mix of reviews. Many guests appreciated the convenience of being able to have an evening meal at the hotel and noted the availability of a 24-hour food menu for late arrivals. The pizzas received high praise from several visitors, which stands out as a highlight.
However, there are notable concerns regarding the dinner options provided by the hotel. The dinner menu was frequently described as limited and basic with some guests pointing out that it lacked a variety of choices. While some found the food quality satisfactory and well-presented, others were disappointed with the overall quality and felt it could be better organized. Issues like slow service and overpriced dishes for the quality provided were also mentioned.
The surrounding area offers a wealth of excellent local restaurants within walking distance, providing guests with attractive dining alternatives when hotel options fall short. The nearby dining establishments, including those close to significant sights and the Britannia ship, were often recommended by guests as superior choices.
In summary, while the hotel offers convenient evening dining options and some standout dishes like pizza, the limited menu and inconsistent quality suggest considering nearby restaurants for a more satisfying dining experience.
The guest reviews of Holiday Inn Express Edinburgh - Leith Waterfront by IHG, provide a mixed perspective on the accommodations with a notable emphasis on cleanliness and comfort. Positive feedback frequently highlights rooms as very clean, comfortable and well-equipped. Many guests appreciated the modern amenities, the cozy atmosphere and the comfortable beds. Additionally, rooms were often described as neat, tidy and well-laid out with sufficient space and necessary facilities for a pleasant stay.
However, room size was a recurring issue. Multiple guests found the rooms to be quite small, especially when accommodating families, which left little space to move around. Some reviews pointed out that the room decor appeared dated and mentioned a need for refurbishment. There were occasional reports of cleanliness issues, such as dirty carpets and floors, combined with comments about rooms and bathrooms needing a thorough cleaning.
In general, while the rooms were clean, equipped and comfortable for many, the limited space and occasional maintenance problems meant some guests had a less than ideal experience. The hotel’s excellent location, friendly staff and satisfactory facilities were also pointed out as contributing positively to the overall stay. The balance of perks and drawbacks offers a reasonable stay for short-term visitors at this Holiday Inn Express.
The bedding experience at Holiday Inn Express Edinburgh - Leith Waterfront by IHG, appears to be largely favorable according to guests. Many reviews highlight that the beds are extremely comfortable with multiple mentions of a great night's sleep and mattresses that were excellent. Cleanliness and quality of the bedding, including soft linens and supportive mattresses, were also praised. Guests frequently described the beds as comfy, cozy and very comfortable, adding to the overall comfort of the rooms. The availability of large TVs in the rooms, which children particularly enjoyed, was an added bonus, although some guests noted that the TV was fixed in a way that made viewing from anywhere other than the bed difficult.
However, the reviews were not uniformly positive. There were occasional criticisms about the beds being too hard or uncomfortable and a few mentioned issues with the sofa beds. Specific concerns included the firmness of the mattresses with some guests finding them either too soft or too hard. Additionally, complaints were raised about the duvets being too thick and the pillows being hard and lumpy. Despite these occasional negative points, the majority of guest feedback suggests that the hotel provides a comfortable stay, particularly attributable to their quality beds.
Holiday Inn Express Edinburgh - Leith Waterfront by IHG, has garnered a reputation for its commendable cleanliness. The consistent feedback highlights that the rooms and public areas are generally clean, well-maintained and inviting. Guests frequently describe their accommodations as very clean, spotless and comfortable. The property itself appears to be well-kept with many reviews mentioning that it is neat and tidy.
The bathrooms, although occasionally needing deeper cleaning, are often praised for their cleanliness and modern amenities. The housekeeping staff receives credit for maintaining a high standard of hygiene, ensuring rooms are consistently clean and regularly serviced. Additionally, the common areas, hallways and facilities such as on-site parking are noted for being kept in good condition.
However, it’s worth mentioning that some guests did encounter issues with cleanliness, particularly in specific rooms that might need further attention or renovation. A few reports included concerns about dirty floors, stains and occasional lapses in housekeeping efficiency. Despite these isolated incidents, the overwhelming majority of guests found the hotel to be clean and comfortable.
Overall, the hotel's dedication to cleanliness is reflected in the numerous positive remarks, making it a reliable choice for travelers who prioritize hygiene and neatness in their accommodations.
The staff at the Holiday Inn Express Edinburgh - Leith Waterfront have consistently received high praise from guests for their friendliness, helpfulness and professionalism. Visitors frequently mentioned how friendly and welcoming the staff were, whether at the reception, breakfast area or throughout the hotel's various services. Guests appreciated the warm greetings and quick, efficient service during check-in and check-out.
The cleaning staff have also been positively noted for their hard work and dedication, despite occasional delays. Many guests felt that the staff went above and beyond with specific mentions of individuals who provided exceptional service. The front-desk staff were particularly commended for their knowledge of the local area and their ability to provide valuable recommendations to enhance the guests' stay.
Despite the overwhelmingly positive feedback, a few reviews mentioned that some staff members could improve their attitude and there were isolated incidents of unfriendliness. However, these instances were significantly outnumbered by the commendations of the staff's overall helpful and pleasant demeanor.
Overall, the staff at this hotel seem to play a significant role in providing a comfortable and enjoyable stay for guests, making it a well-recommended choice for travelers seeking attentive and friendly service.
When it comes to connectivity, the Holiday Inn Express Edinburgh - Leith Waterfront, part of the IHG Hotel group, offers a mixed bag of experiences. Many guests found the WiFi to be exceptional with good speeds, strong signals and reliable connections throughout their stay. Some even described it as great or excellent, making it suitable for various online activities.
However, not all feedback was positive. A significant number of guests reported issues such as weak signals, problems connecting and generally inconsistent performance. In communal areas, the WiFi sometimes fell short with some describing it as poor. Despite the free WiFi being a boon, there were several instances where the internet didn’t meet expectations.
Overall, while many guests enjoyed functional and even exceptional WiFi, there were noticeable discrepancies that suggest the quality of the internet connection can vary depending on when and where it's accessed within the hotel.
Holiday Inn Express Edinburgh - Leith Waterfront by IHG, presents a mixed bag when it comes to accommodating families with kids. On the positive side, the hotel receives commendations for its family-friendly environment with staff being particularly attentive and welcoming towards children. The provision of free breakfast for kids and availability of child-friendly activities, including toys, ensure that younger guests are entertained throughout their stay. The hotel’s location in Leith also offers easy access to transport links, making it convenient for families to explore the area.
The rooms, however, tell a different story. Many guests felt that the family rooms were quite small and lacked adequate space for a family of four. The pull-out sofa beds, often used for children, were deemed uncomfortable by several reviewers, suggesting that the bed sizes and overall room dimensions may not be suitable for larger families or older children. Despite these constraints, some found the family rooms adequate for their needs and appreciated the efforts made to include pull-out beds.
Ultimately, while the hotel excels in service and maintains a welcoming atmosphere for families, its room sizes could leave guests wanting more space during their stay.
The Holiday Inn Express Edinburgh - Leith Waterfront receives high praise for its accessibility, particularly for guests with disabilities. Positioned conveniently near a tram station, it offers easy and efficient transportation into the city center within 15 minutes. The hotel's close proximity to various amenities, shopping areas and a hospital further enhances its accessibility.
The property features accessible rooms that guests found comfortable and well-suited to their needs. Many guests appreciated the opportunity to take mobility scooters up to their rooms via the lift and noted the ample availability of free parking for disabled guests right at the entrance. The presence of ground-floor rooms, powerful showers and excellent bathroom facilities were also mentioned as significant advantages for those requiring accessible accommodations.
Guests consistently regarded the hotel as clean, comfortable and cozy. They commended the helpful staff, who ensured their mobility needs were met and highlighted the superb transport links, not only by tram but also by bus, making commuting around the city stress-free. Despite some minor challenges, such as the air-conditioning system and limited on-site parking, the hotel's overall accessibility and convenient amenities make it an excellent choice for travelers with disabilities.
Furthermore, the need for more accessible tables at breakfast was noted numerous times, indicating an area for improvement. However, the proactive approach in maintaining accessibility, even during modifications or works, was greatly appreciated. Overall, the Holiday Inn Express Edinburgh - Leith Waterfront stands out as a favorable option for accessibility, providing comfort, convenience and excellent service.
Holiday Inn Express Edinburgh - Leith Waterfront is notable for its welcoming atmosphere toward dogs, offering a truly pet-friendly environment. Positive feedback highlights the hotel's very accommodating nature with guests appreciating the friendly and welcoming treatment of their canine companions. The pet-friendly rooms stand out as clean and comfortable, making it a great value for dog owners. Despite some mentioning the rooms are not as spacious for larger families with pets, the overall experience seems to be favorable due to the cleanliness and quietness of the rooms. Some guests also appreciated the thoughtful gesture of dog gifts, although there were mixed opinions on the quality of these items. The hotel's dog-friendly policies and the high standards of room maintenance make it a reliable option for travelers with pets visiting Edinburgh.
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Location
The nearby Ocean Terminal shopping center and the Royal Yacht Britannia museum add to the hotel's allure, making it a favorable choice for tourists. Many reviewers find the area quite pleasant with several good restaurants and pubs within walking distance, enhancing their stay. The hotel's vicinity to Leith is also favored by guests who plan activities or visits in this part of the city.
For travelers visiting Edinburgh for specific purposes, whether business or personal, the hotel offers a convenient base. The availability of ample parking is an added advantage for those driving. Despite some reviews mentioning ongoing construction work in the area, the overall consensus is that the hotel's location is highly convenient, making commuting and exploring Edinburgh straightforward and hassle-free.
Breakfast
Guests frequently referenced the breakfast as "great," "very good," and "excellent," with highlights including delicious freshly baked bread, croissants and a general range that exceeded some expectations. The hearty offerings such as bacon, sausages and beans were noted to be cooked well and plentiful, making it a satisfying start to the day.
However, the breakfast service was not without its challenges. Several reviews mentioned that the breakfast area often became crowded and chaotic, particularly during peak times, leading to issues such as long waits for seating and depleted food and drink stations. Some guests felt that the breakfast options were repetitive or lacked variety, specifically for vegetarians, vegans and those with dietary restrictions. Additionally, minor complaints about watered-down juice, bland coffee and occasional dirty cutlery and plates were noted.
Despite the logistical hiccups, the friendly and efficient staff were commended for their efforts to maintain the service and replenish items as needed. Overall, while the breakfast experience had room for improvement in terms of organization and variety, it was a generally enjoyable and convenient feature that added value to the stay.
Dinner
However, there are notable concerns regarding the dinner options provided by the hotel. The dinner menu was frequently described as limited and basic with some guests pointing out that it lacked a variety of choices. While some found the food quality satisfactory and well-presented, others were disappointed with the overall quality and felt it could be better organized. Issues like slow service and overpriced dishes for the quality provided were also mentioned.
The surrounding area offers a wealth of excellent local restaurants within walking distance, providing guests with attractive dining alternatives when hotel options fall short. The nearby dining establishments, including those close to significant sights and the Britannia ship, were often recommended by guests as superior choices.
In summary, while the hotel offers convenient evening dining options and some standout dishes like pizza, the limited menu and inconsistent quality suggest considering nearby restaurants for a more satisfying dining experience.
Rooms
However, room size was a recurring issue. Multiple guests found the rooms to be quite small, especially when accommodating families, which left little space to move around. Some reviews pointed out that the room decor appeared dated and mentioned a need for refurbishment. There were occasional reports of cleanliness issues, such as dirty carpets and floors, combined with comments about rooms and bathrooms needing a thorough cleaning.
In general, while the rooms were clean, equipped and comfortable for many, the limited space and occasional maintenance problems meant some guests had a less than ideal experience. The hotel’s excellent location, friendly staff and satisfactory facilities were also pointed out as contributing positively to the overall stay. The balance of perks and drawbacks offers a reasonable stay for short-term visitors at this Holiday Inn Express.
Beds
However, the reviews were not uniformly positive. There were occasional criticisms about the beds being too hard or uncomfortable and a few mentioned issues with the sofa beds. Specific concerns included the firmness of the mattresses with some guests finding them either too soft or too hard. Additionally, complaints were raised about the duvets being too thick and the pillows being hard and lumpy. Despite these occasional negative points, the majority of guest feedback suggests that the hotel provides a comfortable stay, particularly attributable to their quality beds.
Cleanliness
The bathrooms, although occasionally needing deeper cleaning, are often praised for their cleanliness and modern amenities. The housekeeping staff receives credit for maintaining a high standard of hygiene, ensuring rooms are consistently clean and regularly serviced. Additionally, the common areas, hallways and facilities such as on-site parking are noted for being kept in good condition.
However, it’s worth mentioning that some guests did encounter issues with cleanliness, particularly in specific rooms that might need further attention or renovation. A few reports included concerns about dirty floors, stains and occasional lapses in housekeeping efficiency. Despite these isolated incidents, the overwhelming majority of guests found the hotel to be clean and comfortable.
Overall, the hotel's dedication to cleanliness is reflected in the numerous positive remarks, making it a reliable choice for travelers who prioritize hygiene and neatness in their accommodations.
Staff
The cleaning staff have also been positively noted for their hard work and dedication, despite occasional delays. Many guests felt that the staff went above and beyond with specific mentions of individuals who provided exceptional service. The front-desk staff were particularly commended for their knowledge of the local area and their ability to provide valuable recommendations to enhance the guests' stay.
Despite the overwhelmingly positive feedback, a few reviews mentioned that some staff members could improve their attitude and there were isolated incidents of unfriendliness. However, these instances were significantly outnumbered by the commendations of the staff's overall helpful and pleasant demeanor.
Overall, the staff at this hotel seem to play a significant role in providing a comfortable and enjoyable stay for guests, making it a well-recommended choice for travelers seeking attentive and friendly service.
Wi-Fi
However, not all feedback was positive. A significant number of guests reported issues such as weak signals, problems connecting and generally inconsistent performance. In communal areas, the WiFi sometimes fell short with some describing it as poor. Despite the free WiFi being a boon, there were several instances where the internet didn’t meet expectations.
Overall, while many guests enjoyed functional and even exceptional WiFi, there were noticeable discrepancies that suggest the quality of the internet connection can vary depending on when and where it's accessed within the hotel.
Family
The rooms, however, tell a different story. Many guests felt that the family rooms were quite small and lacked adequate space for a family of four. The pull-out sofa beds, often used for children, were deemed uncomfortable by several reviewers, suggesting that the bed sizes and overall room dimensions may not be suitable for larger families or older children. Despite these constraints, some found the family rooms adequate for their needs and appreciated the efforts made to include pull-out beds.
Ultimately, while the hotel excels in service and maintains a welcoming atmosphere for families, its room sizes could leave guests wanting more space during their stay.
Accessible
The property features accessible rooms that guests found comfortable and well-suited to their needs. Many guests appreciated the opportunity to take mobility scooters up to their rooms via the lift and noted the ample availability of free parking for disabled guests right at the entrance. The presence of ground-floor rooms, powerful showers and excellent bathroom facilities were also mentioned as significant advantages for those requiring accessible accommodations.
Guests consistently regarded the hotel as clean, comfortable and cozy. They commended the helpful staff, who ensured their mobility needs were met and highlighted the superb transport links, not only by tram but also by bus, making commuting around the city stress-free. Despite some minor challenges, such as the air-conditioning system and limited on-site parking, the hotel's overall accessibility and convenient amenities make it an excellent choice for travelers with disabilities.
Furthermore, the need for more accessible tables at breakfast was noted numerous times, indicating an area for improvement. However, the proactive approach in maintaining accessibility, even during modifications or works, was greatly appreciated. Overall, the Holiday Inn Express Edinburgh - Leith Waterfront stands out as a favorable option for accessibility, providing comfort, convenience and excellent service.
Dog Friendly
No, Holiday Inn Express Edinburgh - Leith Waterfront by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Edinburgh - Leith Waterfront by IHG.
Yes, Holiday Inn Express Edinburgh - Leith Waterfront by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express Edinburgh - Leith Waterfront by IHG.
No, Holiday Inn Express Edinburgh - Leith Waterfront by IHG doesn't have a gym.
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