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Hydro Hotel

Eastbourne , Mount Road (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHydro Hotel in Eastbourne is a traditional hotel located in a tranquil area with stunning sea views and beautiful gardens. The location is ideal for walks by the sea and access to the South Downs Way National Trail and Beachy Head coastal walking. The breakfast service is well-organised with a range of options, but some guests have experienced issues with the food and service. The quality of the food and service at the hotel's restaurants was mixed, but guests who found good meals reported that they were reasonably priced and among the best in the area. The rooms are comfortable and clean with some offering stunning sea views. The hotel has a high standard of cleanliness and a fabulous, knowledgeable staff that makes guests feel at home. The outdoor pool is a particular highlight with clean and beautiful facilities and lovely seating areas to enjoy in the evenings. Overall, Hydro Hotel is an excellent traditional hotel that upholds good qualities of the past and is rated as a four-star hotel.
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Categories

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Suite A TV with Freeview channels, Wi-Fi access, tea and coffee making facilities, a living room and scenic sea views feature in this luxury suite.

Double Room with Sea View With a sea view, this room offers a TV and tea and coffee making facilities.

Twin Room with Sea View With a sea view, this room offers a TV and tea and coffee making facilities.

Single Room with Sea View With a sea view, this room offers a TV and tea and coffee making facilities.

Double Room with a Side Sea View The double room offers a seating area, an electric kettle, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.

Twin Room with a Side Sea View The twin room features a seating area, an electric kettle, as well as a private bathroom boasting a bath or a shower and a hairdryer. This twin room provides heating and a TV. The unit has 2 beds.

Double Room The double room provides a seating area, an electric kettle, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features heating and a TV. The unit offers 1 bed.

Standard Twin Room The twin room offers a seating area, an electric kettle, as well as a private bathroom boasting a bath or a shower and a hairdryer. This twin room provides heating and a TV. The unit has 2 beds.

Single Room The single room provides a seating area, an electric kettle, as well as a private bathroom featuring a bath or a shower and a hairdryer. This single room features heating and a TV. The unit offers 1 bed.

About Hydro Hotel

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Guest Reviews

8.4

Very Good

Location

Hydro Hotel in Eastbourne is located in a gorgeous and tranquil area, surrounded by lovely gardens and stunning sea views. Despite some noisy birds on the roof, the location is ideal for walks by the sea via the seafront promenade. Convenient car parking and access to the South Downs Way National Trail and Beachy Head coastal walking make it a great location for outdoorsy types. The hotel is set back from the seafront for privacy but is still only a 10-minute walk to the town center and pier. Guests praised the quiet and pleasant surroundings and the beautiful gardens. Overall, the location, outdoor pool, staff and nearby beach make for an excellent stay.

Breakfast

Guests have mixed reviews when it comes to the breakfast at Hydro Hotel. Some describe it as excellent, fabulous, amazing, exceptional and extraordinary with loads of choices and food that is freshly cooked. Others, however, find some items inedible, stale or not nice. There is a range of options for guests, including a vegan cooked breakfast, a fresh fruit bowl and a hot food breakfast menu. Guests appreciate the variety and the choice at the buffet. The restaurant staff are very friendly, polite and accommodating to special dietary needs. However, some guests feel that the coffee is overpriced and they have experienced issues with the food and service. Overall, the breakfast service is well-organised and the decor and chandeliers in the restaurant add to the charm.

Dinner

The Hydro Hotel offers a variety of dining options for their guests with mixed reviews. Some guests reported excellent dinners with right-sized portions and perfectly cooked meals. However, others experienced lackluster meals, such as tasteless steak and chips in the bar or limited options in the Crystal dining room. Despite this, the hotel does offer plenty of choices at their buffet and efficient waiting staff. Guests who dined in the Conservatory seemed to have better experiences as they enjoyed fantastic fish and chips and very good meals overlooking the beautiful gardens. The hotel also offers the option of half board dining, which can be a downside for B&B guests who may be turned away due to limited space. Overall, the quality of the food and service at the Hydro Hotel's restaurants was mixed, but guests who found good meals reported that they were reasonably priced and among the best in the area.

Rooms

Hydro Hotel boasts many attractive features for its guests. Visitors have been impressed with the comfort and cleanliness of the rooms, some even mentioning stunning sea views from their windows. Some rooms in the hotel are basic, but still provide a clean and comfortable stay. The hotel offers classic elegance and Victorian splendor to give guests an authentic experience. However, there are some downsides, such as small and noisy rooms, bathrooms that could use an update and few amenities for pet owners. Some guests also experienced issues with temperature control and faulty equipment. Overall, most guests agree that the staff and service at Hydro Hotel is of high standard and their lovely outdoor pool is a great addition to their facilities.

Beds

Hydro Hotel's beds have mixed reviews among its guests. Some found the beds, particularly the single ones, to be comfortable while others found them hard or not very comfortable. The size of the beds, particularly the standard double ones, were mentioned to be too small for taller people with some mentioning that their feet stuck out of the bed. However, some guests found the beds to be very comfortable. It seems that the firmness of the mattresses is a personal preference but some guests found them to be too firm. Aside from the beds, some guests also noted issues with the food such as hard bacon, undercooked poached eggs and rock hard fried bread.

Cleanliness

The Hydro Hotel has received consistent praise from guests for its high standard of cleanliness. Numerous reviews have described the hotel as 'spotlessly clean' and 'exceptionally clean' with some guests stating that their rooms were even 'perfectly clean to spotless'. The staff have been commended for their efficient cleaning and public areas are also well-maintained. However, a few guests have mentioned some issues, such as dust in the restaurant, mold in the shower cubicle and pigeon droppings on the outside window ledge. Some guests have also commented on the limited changing facilities by the pool, which were described as 'dirty with broken lock' and 'very poor'. Despite these minor issues, the majority of guests rate the cleanliness of the Hydro Hotel highly.

Staff

The staff at Hydro Hotel are exceptional and received high praise from guests in their reviews. From the welcoming receptionists to the accommodating breakfast staff, the general atmosphere and care of the staff made for a pleasant stay. The service provided was excellent, as described by guests who felt well looked after and received top-notch service. Most staff were friendly, professional and very helpful, making the experience enjoyable. However, a few guests noted dismissive or inadequately trained staff, which impacted their stay negatively. Nonetheless, overall the Hydro Hotel has a warm, welcoming atmosphere and a fabulous, knowledgeable staff that makes guests feel at home.

Pool

The Hydro Hotel boasts a fantastic pool area that guests seem to love. The heated outdoor pool is a particular highlight with clean and beautiful facilities and lovely seating areas to enjoy in the evenings. The gardens and view from the pool are also stunning. While some guests hope for an indoor pool, the outside pool is well-maintained with all necessary facilities nearby. Towels are provided for use at the pool, but note that there are no shower facilities nearby. Guests recommend the pool as the main attraction of the hotel with many stating it was the main thing they loved about their stay. While some say the pool area needs constant monitoring and a few found the pool not as great as hoped, overall the swimming pool and grounds were described as great, making for a pleasant stay overall.

4 Star

Hydro Hotel is an excellent traditional hotel that upholds good qualities of the past. Guests enjoyed their stay and found the hotel's facilities to be superb. However, some guests felt that the breakfast did not match up to the 4 star rating. Others found the B&B to be of excellent value. Despite this, many guests still rated Hydro Hotel as an excellent hotel and one of their favourites for socialising and occasional stays. Some guests even felt that the hotel deserved an easy 5 star rating. The only complaint was that the hotel served instant coffee, which some guests felt was not of good enough quality for a four or five star rating. Overall, Hydro Hotel was rated as a four star hotel, though some guests were unsure how it received that rating.

Outdoor Pool

When it comes to enjoying your stay at the Hydro Hotel, guests seem to agree that the outdoor pool is a highlight not to be missed. Unlike some hotels that offer indoor pools, here you can cool off and relax in the gorgeous heated outdoor pool, surrounded by the stunning grounds. The outside pool area is well maintained and provides a comfortable, clean and lovely space to swim and soak up the sun. Many guests mentioned that the location and the view from their room, overlooking the outdoor pool, made their stay even more enjoyable. So, if you're planning a visit to the Hydro Hotel, be sure to pack your swimsuit and take advantage of the fantastic outdoor pool.

Yes, Hydro Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hydro Hotel.

Yes, Hydro Hotel welcomes dogs.

No, parking facilities aren't available at Hydro Hotel.

No, Hydro Hotel doesn't have a gym.

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