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Best Western York House Hotel

Eastbourne , 14-22 Royal Parade (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Best Western York House Hotel is a comfortable and reasonably priced hotel with friendly and helpful staff. The hotel boasts a perfect seafront location with lovely beach views and easy access to the town centre. Guests enjoyed the spacious and clean rooms, some with amazing sea views and four-poster king size beds. While opinions varied on the breakfast, it was mostly considered adequate with a good selection of items, except for some complaints of limited choices and overpriced offerings. The swimming pool was a nice bonus, though not always available due to maintenance or private lessons. Families visiting with children appreciated the spacious family rooms and the range of activities available, including the pool. However, some guests suggested the hotel could invest in newer and more comfortable beds. The hotel is very dog-friendly and even provides snacks and blankets for guests with dogs. The hotel is a good budget-friendly option, although some areas could use an internal refresh. Overall, the Best Western York House Hotel is a great choice for a lovely stay in Eastbourne.
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Categories

Hotel near The Beach

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Accessible Hotel

3-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Double Room Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 1 bed.

Standard Twin Room Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 2 beds.

Deluxe King Room This double room's special feature is the spa bath. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a dressing room as well as sea views. The unit offers 1 bed.

Family Room with Double and Single Bed Featuring free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The quadruple room features a flat-screen TV, a tea and coffee maker, a wardrobe, a sofa as well as sea views. The unit has 2 beds.

Executive King Room Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a sofa, a flat-screen TV, as well as sea views. The unit offers 1 bed.

Family Room with Double and Two Single Beds Offering free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The quadruple room offers a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as sea views. The unit has 3 beds.

King Studio Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The double room features a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as sea views. The unit has 1 bed.

One-Bedroom Apartment with Double Bed Offering free toiletries, this apartment includes a private bathroom with a bath or a shower and a hairdryer. The fully equipped kitchenette has a stovetop, a refrigerator, kitchenware and an oven. The apartment offers a tea and coffee maker, a wardrobe, a sofa, a flat-screen TV, as well as city views.

Superior Apartment with Two Double Beds Guests will have a special experience as the apartment features a spa bath. Providing free toiletries, this apartment includes a private bathroom with a bath or a shower and a hairdryer. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and an oven. The apartment provides a tea and coffee maker, a wardrobe, a sofa, a flat-screen TV, as well as sea views.

Double Room with Sea View - Non-Smoking Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as sea views. The unit offers 1 bed.

Small Double Room - Non-Smoking Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 1 bed.

About Best Western York House Hotel

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Guest Reviews

7.8

Good

Location

The Best Western York House Hotel boasts a perfect location right on Eastbourne's esplanade with breathtaking sea views from many of the rooms. Guests enjoy a lovely beach just a stone's throw away and easy access to the town centre with its wealth of restaurants and shops. The hotel is the ideal base for exploring the area, being conveniently situated near the airport for those travelling from afar. Rooms are spacious and comfortable and the dining room for breakfast offers fantastic views of the sea. The staff is friendly and accommodating, ensuring a wonderful stay at this seafront hotel.

Breakfast

Guests of the Best Western York House Hotel seem to have mixed feelings about their experience with breakfast at the hotel. Some describe the breakfast as delicious, excellent, lovely, great or awesome. The complimentary refreshments and hot coffee were also appreciated. Guests who had breakfast served in their rooms were pleased with the service and some guests specifically mentioned the female waitress as excellent. The breakfast menu provided a good selection with a lovely full English breakfast being a popular choice. However, some found the price to be quite expensive and overpriced. A few guests complained about limited menu choices and others thought the breakfast could have been better or leave a lot to be desired with some even describing it as mediocre or poorly delivered. A couple of reviews note that the breakfast was cold on the first day and some guests had to pay extra for it, which they didn't feel was worth it. Despite some mixed reviews, those who enjoyed their breakfast did describe it as being freshly made, good and with a good choice of items and with a lovely cooked-to-order option available. Overall, the breakfast service at Best Western York House Hotel appears adequate without quite achieving excellence.

Rooms

The Best Western York House Hotel offers lovely, clean rooms including some with great sea views. The spacious and comfortable rooms are a highlight for most guests with some even featuring king four-poster beds and spa baths. Despite a few reviews commenting on dated decor or small bathrooms, most visitors appreciate the room facilities as presented in the photos. Suites and apartments are also available for those seeking more space. Overall, the hotel provides good standard rooms with many offering excellent seafront views.

Beds

Guests at the Best Western York House Hotel had mixed opinions on the beds. While some raved about the super comfortable beds, others found the mattresses to be too soft, lumpy or old. A few guests even had issues with the mattress size not fitting the bed base properly. Pillows were also a point of contention with some finding them too firm and others describing them as poor. However, there were some bright spots with guests appreciating the comfortable four-poster king size bed and the staff's efforts to make the beds comfortable with good bedding and fluffy towels. Overall, opinions varied, but most guests agreed that the hotel should invest in newer and more comfortable beds.

Cleanliness

Best Western York House Hotel is a lovely and comfortable hotel with helpful and nice staff. The housekeeping did an extra kilometre to ensure the hotel was spotlessly clean. However, some guests noted that the bathrooms and showers weren't very clean with mould and dirty corners. Other guests mentioned finding cobwebs, mildew stains and holes in net curtains in their rooms. Despite this, some praised the cleanliness and wonderful upkeep of the hotel's rooms and public areas. They noted the clean swimming pool area and the pleasantness of their spotlessly clean and tidy rooms. Some guests found dirty mugs and bed covers and one guest found someone's pubes around the place. Overall, the hotel is a clean and comfortable place to stay, but some aspects could use more attention to detail.

Staff

Guests of the Best Western York House Hotel have praised the staff for their professionalism, kindness and helpfulness. Many guests specifically mentioned Eduardo on reception as someone who went above and beyond to make their stay enjoyable. While some guests reported negative interactions with older members of staff who acted strangely or were insulting, the majority of reviews emphasize the friendliness and attentiveness of the staff. Some guests even described the staff as amazing, excellent or awesome. However, a few guests did note that there were some inconsistencies with the service at breakfast and some areas where staff could benefit from more training. Overall, the staff at the Best Western York House Hotel are a standout feature and a major reason why guests enjoy their stay.

Pool

The Best Western York House Hotel offers a swimming pool for guests to enjoy, although it seems that it may not always be available. While some guests were disappointed to find the pool closed for maintenance or private lessons, others were pleasantly surprised by its presence and enjoyed taking a dip in the lovely warm water. Although some reviews mentioned that the pool was on the small side, many commented on its spaciousness and appreciated its heated temperature. Whether traveling with children who loved the pool or simply looking for a nice bonus amenity, guests seemed to enjoy having the option of a swimming pool available during their stay at the Best Western York House Hotel.

Beach

The Best Western York House Hotel boasts an unbeatable location right in front of the beautiful beach. Guests are thrilled with the proximity to this lovely beach and the stunning views from their rooms. Rooms facing the sea offer a magnificent sight, while the large family room is perfect for groups admiring the lovely beachfront location. A lovely seating area by the bay window is a great place to enjoy the sea view. Guests can sit outside by the sea sipping drinks and soaking up the atmosphere. This hotel is an excellent choice for beach lovers seeking a perfect location to relax and unwind.

Family

If you're travelling with kids, you'll want to make sure they're entertained and happy during your stay at Best Western York House Hotel. Luckily, there are plenty of activities to keep them occupied. One guest reported that their daughter loved the pool, which is always a good sign! The hotel also welcomes pets, so you can bring your furry friends along for the ride. Families appreciated the spacious family rooms, which face the sea with lovely views. Reviewers also found the hotel perfectly comfortable, making it a great place to stay when travelling with a child. We saw lots of reports of guests having a great time with their families, whether it was a short break with a son or a longer stay with grandchildren. Despite being stranded in a snow storm and having to find a place to stay last minute, one reviewer said their kids were not disappointed with their stay, meaning you can trust the hotel to keep your kids happy and entertained no matter the circumstances. Overall, families loved their time away at Best Western York House Hotel, describing it as a lovely family break.

3 Star

The Best Western York House Hotel, although reasonably priced, left some guests feeling underwhelmed. The hotel is a three-star and the facilities and services align with this level. However, some guests noted that the public areas and decor were a little tired and in need of modernisation. The bathrooms, in particular, were singled out as needing attention. Despite this, for the budget price point, the hotel was considered reasonable by some guests. Overall, the Best Western York House Hotel offers a budget-friendly, older-style terrace hotel option, but could use an internal refresh to really shine.

Dog Friendly

If you're planning a trip to Brighton and want to bring your furry friend along, the Best Western York House Hotel is a great option. The hotel is very dog-friendly with reminders upon arrival that guests have canine companions with them. In fact, snacks and even blankets and cloches to use as bowls were provided for the dogs. While the cost for bringing a dog was noted as a little steep, guests appreciated the willingness of the hotel to accommodate their pets. The hotel even had disabled rooms on the ground floor, which worked out well for guests traveling with dogs. So, if you're looking for a dog-friendly hotel in Brighton, consider the Best Western York House Hotel!

Yes, Best Western York House Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Best Western York House Hotel.

Yes, Best Western York House Hotel welcomes dogs.

No, parking facilities aren't available at Best Western York House Hotel.

No, Best Western York House Hotel doesn't have a gym.

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