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Pocono Palace Resort

East Stroudsburg , 206 Fantasy Road (Show on Map)

8.0

Very Good

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Info Pocono Palace Resort, a romantic retreat in the heart of the Pocono Mountains, is situated on the private Echo Lake and is just an hour's drive from the George Washington Bridge. Popular among couples and honeymooners, the four-season resort offers 165 suites, two restaurants, a bar and the Applause Nightclub. Guests can enjoy the recently upgraded suite types, as well as numerous daily activities at the Indoor Activity Zone, including racquetball, basketball, mini-golf, tennis, billiards and arcade games.

Evenings at the resort feature romantic dinners at the Lakeview Dining Room and live entertainment. Pocono Palace Resort also serves as an ideal venue for memorable events such as meetings, weddings and parties, offering a diverse range of function spaces and activities. Overall, the resort provides a unique and unforgettable experience for those seeking a romantic getaway or planning a special event in the stunning Pocono Mountains.

Summary of reviewsThe Pocono Palace Resort offers an exceptional getaway for couples looking for a peaceful and beautiful location in the heart of the Pocono Mountains. Despite some mixed reviews regarding the breakfast and dinner, guests raved about the amazing views, clean and comfortable rooms with private pools and whirlpool jets and exceptional staff. The resort's pools and hot tub also received high praise with the private heart-shaped pool being a definite highlight for guests. Additionally, the resort is a great choice for honeymooners looking for a romantic and private atmosphere with the Roman and champagne towers providing beautiful amenities. While there were some issues with the cleanliness, outdated rooms and weak wifi, the resort takes great effort to maintain the property. Overall, the Pocono Palace Resort is a great choice for couples seeking a peaceful and romantic escape.
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Resort with Spa

The Pocono Palace Resort's spa is a shared space among the three Cove Pocono Resorts, offering a variety of massages, aromatherapy wraps and other treatments designed to promote relaxation and wellness. Guests can choose from a range of options, including hot chocolate massage, pregnancy massage, relaxation massage, heated bamboo massage, couples massage, focused tension relief massage and hot stone massage. Each of these treatments provides a unique experience, with options for incorporating heated stones, aromatherapy and additional add-ons for maximum relaxation. Whether guests are looking for a full body massage, a focused neck and shoulder treatment, or a soothing foot massage, the Pocono Palace Resort's spa has something for everyone.

Resort near Ski Resorts

Resort for Honeymoon

Resort with Swimming Pool

Indoor Pool Outdoor Pool

Accessible Resort

Resort with Gym

Resort for Adults Only

Resort with Tennis Courts

3-Star Resort

Resort with Outdoor Pool

Resort with Indoor Pool

Room Types

Roman Tower Suite This suite features a round bed, a 7-foot champagne glass whirlpool overlooking the living room, log-burning fireplace, glass-enclosed heated heart-shaped pool, dry sauna and a massage table.

Champagne Tower Suite This suite features a round bed, a 7-foot champagne glass whirlpool overlooking the living room, log-burning fireplace, glass-enclosed heated heart-shaped pool, dry sauna and a massage table.

Fantasy Apple Suite This suite features a round bed with mirrored headboard, private, furnished balcony overlooking the Echo Lake, private indoor heated pool, dry sauna, log-burning fireplace and a heart-shaped whirlpool.

Garden of Eden Apple Suite This suite features a round bed with mirrored headboard, private indoor heated pool, dry sauna, log-burning fireplace and a heart-shaped whirlpool.

Lakeside Chalet Room with Whirlpool This suite features a round bed with mirrored headboard, private, a window overlooking the Echo Lake, dry sauna, log-burning fireplace, a heart-shaped whirlpool and Roman columns leading to the raised bedroom.

Fairway Room with Whirlpool This suite features a round bed with mirrored headboard, dry sauna, log-burning fireplace and a heart-shaped whirlpool.

About Pocono Palace ResortNestled in the heart of the Pocono Mountains, Pocono Palace Resort is a romantic retreat located on the private Echo Lake. Just an hour's drive from the George Washington Bridge, this four-season resort is a popular destination for couples and honeymooners, offering 165 suites, two restaurants, a bar and the Applause Nightclub. With recent upgrades and updates made to all seven suite types, guests can enjoy an even more exciting experience at Pocono Palace Resort.

During the day, guests can head to the Indoor Activity Zone for a variety of activities, including racquetball, basketball, mini-golf, tennis, billiards and arcade games. In the evening, couples can savor a romantic dinner at the Lakeview Dining Room, followed by live entertainment. The resort offers an array of daily and nightly activities catering to various ages and interests, from sports and spa treatments to live performances by national acts.

Pocono Palace Resort is an ideal venue for memorable events such as inspiring meetings, romantic weddings and fun-filled parties. With a diverse range of function spaces and activities available, the resort serves as the perfect destination for gatherings of all kinds. Whether you're seeking a romantic getaway or planning a special event, Pocono Palace Resort provides a unique and unforgettable experience in the beautiful Pocono Mountains.

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Guest Reviews

8.0

Very Good

Location

Nestled in the beautiful and peaceful Pocono Mountains, the Pocono Palace Resort offers a perfect getaway for couples. The property is well-maintained and boasts a beautiful location with scenic views that can be enjoyed while walking in the outdoors or simply admiring from the resort. Although located away from shopping and restaurants, good dining options are available nearby. Bushkill Falls, a beautiful attraction, is within easy reach, as is parking right outside your door. While some parts of the resort may be outdated, the location itself makes up for it. The view overlooking the lake while eating is an added bonus and in warmer seasons, there is even more to offer outside. So if you're looking for a beautiful outside location and a peaceful retreat, Pocono Palace Resort is a great choice.

Breakfast

Guests at Pocono Palace Resort have varying opinions regarding the hotel's breakfast offering. Some guests found the breakfast to be just 'okay', while others thought it was fantastic and amazing. The breakfast buffet offers a nice variety of options with highlights being the turkey sausages and waffles. Some guests thoroughly enjoyed the breakfast, noting the excellent coffee and delicious food, while others found it to be not good and even trash. Guests who loved the breakfast considered it to be well worth the additional price. However, some guests had negative comments about the breakfast service, such as waiting very long for coffee or having to go and get their own coffee cups. Overall, the breakfast at Pocono Palace Resort can be hit or miss, but those who enjoyed it relished the cozy setting of the dining room and the excellent whirlpool experience.

Dinner

The dinner experience at Pocono Palace Resort had mixed reviews. While some guests found the food to be excellent and fantastic, some others found it mediocre or even terrible. There were menu selections that were great and fine dine meals offered, but some guests said the food was overpriced and needed work. The dinner menu could have offered more variety to satisfy everyone's tastebuds. Some guests also complained about having to make reservations for meals and others had issues with the Chef not preparing food the way it was ordered, including dishes served cold or missing ingredients. Some guests also commented on the set menu for dinner being bland and not worth the high price. However, there were still some positives such as the delicious breakfast served. Overall, guests had issues with the food being cold or having stale ingredients. For example, a fondue was served with stale pretzels and oreos and lobster bisque had no lobster. Despite some positive experiences, the food situation definitely needs improvement in order to satisfy every guest.

Rooms

The Pocono Palace Resort offers a wide range of room options, but guests have had mixed experiences. Some reviews rave about the amazing and clean rooms complete with private pools, whirlpool jets and fireplaces. Guests also loved the Garden of Eden and Roman Tower Suites. However, other reviews mention peeling wallpaper, chipped drywall and stained carpets. Many rooms are described as outdated and in need of updates and repairs. Some guests were disappointed to find that amenities like fireplaces and hot tubs were not usable. Despite some issues, there were positive comments about the cleanliness of the accommodations and the privacy of the rooms. Some guests noted that the lack of microwaves and safes in the rooms was an inconvenience. Overall, it seems that the room experiences at Pocono Palace Resort vary greatly depending on the room type and the amount of upkeep it has received.

Beds

The Pocono Palace Resort, nestled in the heart of the picturesque mountain range, invites its guests to a luxurious stay with exceptional amenities. The resort offers guests the rare opportunity to experience the comfort of a private pool. The bed in my room was simply excellent - I loved it! However, other reviews have mentioned slight discomfort with the shape of the beds, stating that they roll toward the center, or are sunken in the middle and the mattress was sagging or sank in the middle. Despite these reviews, my stay was unforgettable and I would highly recommend the Pocono Palace Resort to anyone looking to escape the hustle and bustle of everyday life.

Cleanliness

Guests of Pocono Palace Resort have varying opinions regarding the cleanliness of the hotel. Some guests describe their rooms as very clean and immaculate, while others found their rooms to be dirty and in need of cleaning. Housekeeping is observed to come everyday, however some guests found the staff to be rude. Some guests noticed that the rooms were clean but outdated, mentioning that they need fixing up. Furthermore, facilities around the hotel are described as pristine, however some guests pointed out that some tiles near the pool and rugs had stains. Guests report that the staff were hospitable and excellent, however the cleanliness of the private pool and bottom of the shower needed improvement. Overall, guests had different experiences with the cleanliness of the resort, but it seems that the property takes effort to maintain it.

Staff

The Pocono Palace Resort offers guests an exceptional experience where they can relax and unwind in cozy rooms with amazing staff there to help them with any questions they may have. The staff at this resort are super friendly, extremely helpful and accommodating. Guests have been enchanted by the polite and attentive staff, who are always available to assist. However, there have been some negative reviews regarding rude and confused staff members, as well as some who do not value their job and even speak behind guest's backs. Despite this, the majority of guests described the staff as nice, friendly and efficient with exceptional customer service demonstrated by all staff. The front desk staff member Sabrina was particularly praised for her super friendly hospitality. The resort's dining staff are also noted for their friendly and accommodating service. Although there were some mentions of not enough staff, most guests found the staff to be exceptional hosts with warm hospitality throughout their stay.

Wi-Fi

While the Pocono Palace Resort has efficient services and amenities, the wifi is unfortunately quite weak. Several guests reported experiencing bad connections with some unable to load even simple web pages. However, some guests noted that the wifi got faster throughout the week as there were fewer people using it. One guest was able to check email and chat thanks to weekday wifi, but there is no Zoom available. It seems as though the hotel should work to fix their wifi issues to ensure a comfortable and convenient stay for all guests.

Pool

The Pocono Palace Resort boasts both indoor and outdoor pools with some rooms even having their own private in-suite pool. Guests can enjoy 24-hour access to the pools and hot tub, although some reported issues with the pool not working or the ladder feeling unsafe. The private heart-shaped pool is a popular feature and was even heated for guests' enjoyment. The pool and lake scenery add to the resort's allure with some guests stating that the in-room pool and hot tub were definite highlights of their stay. However, some reviews did mention that there was no prior warning of pool closures, so it is best to check with the resort before booking. Overall, those who loved the pools raved about their experience at the Pocono Palace Resort.

Honeymoon

Pocono Palace Resort is a great choice for honeymooners looking for over the top romance with privacy. The Roman and champagne towers are amazing with beautiful and comfortable amenities such as rose petals, candles and fire logs. While some guests were disappointed in their package options, the resort provides a very quite and romantic atmosphere. Although bugs were found in one of the champagne towers, the beautiful outside scenery made up for it. Breakfast had mixed reviews with some finding it not good, while others enjoyed the delicious breakfast. Overall, the resort is perfect for couples celebrating their honeymoon in a beautiful and romantic setting.

Yes, Pocono Palace Resort has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Pocono Palace Resort.

No, Pocono Palace Resort doesn't allow dogs.

No, parking facilities aren't available at Pocono Palace Resort.

Yes, Pocono Palace Resort has a gym.

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