The Wallace Hotel, located on the Upper West Side of New York City, is highly praised for its prime location and tranquil environment. Guests appreciate the peaceful, residential feel, offering a stark contrast to bustling midtown Manhattan. The close proximity to Central Park, various subway stations, the American Museum of Natural History and a plethora of dining and shopping options add to the convenience and appeal.
Despite the lack of on-site dining options, including breakfast and dinner facilities, the surrounding neighborhood more than compensates with a wide range of cafes, restaurants and eateries. Guests enjoy the convenience of having ample dining choices within a short walk.
The rooms at The Wallace Hotel receive exceptional reviews for their spaciousness, modern design and luxury furnishings. Newly renovated, they feature elegant decor, high-quality amenities like Nespresso machines and high-tech lighting and are immaculately clean. Beds are reported to be incredibly comfortable, adding to the overall serene and restful environment of the rooms.
Cleanliness is a major highlight with guests repeatedly noting the spotlessly maintained rooms and common areas. The housekeeping staff is recognized for their meticulous attention to detail, contributing to an inviting and comfortable stay.
The hotel's staff is often cited as a significant asset, described as friendly, attentive and professional. Guests appreciate the warm, welcoming atmosphere and the level of service provided, from prompt housekeeping to thoughtful gestures like upgrades and birthday surprises.
The Wallace Hotel also stands out for its exceptional Wi-Fi service, offering fast and reliable internet throughout the property. The availability of Chromecast on TVs adds to the comfort and convenience for tech-savvy guests.
The hotel gym, though compact, is well-equipped with modern facilities, including Peloton bikes, enabling guests to maintain their fitness routines even while traveling.
For families, The Wallace Hotel is a top choice with its range of spacious accommodations and family-friendly amenities. The hotel provides ample space and comfort for families, ensuring an enjoyable and convenient stay for both parents and children.
Beds at The Wallace Hotel are consistently praised for their comfort with high-quality bedding and pillows contributing to a restful night's sleep. The premium quality of the mattresses and linens further enhances the overall comfort of the rooms.
The Wallace Hotel is often recognized for its luxurious ambiance, elegant decor and upscale amenities, providing a premium experience that many guests feel merits its five-star rating. However, some minor details like the use of paper cups were noted as areas for improvement.
Overall, The Wallace Hotel delivers a luxurious and comfortable retreat with exceptional service, cleanliness and convenience, making it an ideal choice for travelers seeking a serene yet accessible base in New York City.
Hotel Belleclaire Central Park, nestled in the charming Upper West Side of Manhattan, offers an excellent location that both tourists and families favor for its accessibility and peaceful atmosphere. Just a short walk from Central Park and the Museum of Natural History, the hotel provides easy access to key attractions while maintaining a serene neighborhood vibe. Multiple subway stations nearby make exploring New York City effortless and efficient.
The rooms at Hotel Belleclaire receive commendations for their cleanliness, comfort and stylish renovations. Guests appreciate the modern, well-maintained interiors, highlighting the comfort of the beds and the quiet retreat the rooms offer from the bustling city. Despite minor comments on room size and the lack of certain amenities like minibars, the overall experience is cozy and restful, suitable for both short business trips and family vacations.
Breakfast at the hotel has a unique charm with vouchers for the adjacent Mille Feuille Bakery offering delicious French pastries and coffee. While some guests enjoy the quality and convenience of the continental breakfast, others feel the voucher system and limited seating could improve. Nonetheless, the bakery adds a delightful touch to the morning routine.
The hotel's cleanliness stands out with consistent praise for the well-kept rooms and common areas. Housekeeping is thorough and reliable, contributing to a fresh and inviting atmosphere throughout the property.
Hotel Belleclaire’s staff is frequently celebrated for their friendliness and helpfulness. Names like Maria, Jonathan and Naomi are often mentioned for their exceptional service at the reception. The doormen, bell captains and cleaning personnel also contribute to a welcoming and accommodating environment, enhancing the overall guest experience.
However, the free Wi-Fi service at the hotel has room for improvement. Many guests report issues with connectivity, describing it as unreliable and slow, which can be a drawback, especially for those needing a stable internet connection for work.
The hotel's location not only provides a quiet escape but also positions guests close to various nightlife options. The Upper West Side brims with restaurants, bars and entertainment venues, catering to a variety of evening activities while maintaining a peaceful ambiance.
For families, Hotel Belleclaire offers spacious and clean rooms, family suites and connected rooms, making it an ideal choice for family stays. The hotel’s proximity to Central Park and local attractions, combined with attentive staff, further enhances its family-friendly appeal.
Guests consistently praise the comfortable beds, describing them as exceptionally restful with cozy bedding and quality pillows, ensuring a good night’s sleep. While individual preferences on mattress firmness vary, the general consensus is highly positive.
Overall, Hotel Belleclaire Central Park delivers a balanced and charming experience with its excellent location, comfortable accommodations and friendly service, making it a strategic choice for travelers seeking a serene yet centrally positioned home base in New York City.
Ink 48 Hotel is highly praised for its prime location in Hell's Kitchen, near the Hudson River, providing guests easy access to major New York attractions like Times Square, Central Park and Broadway theaters within comfortable walking distances. The hotel's tranquil setting amidst a bustling city, offers guests a peaceful retreat with stunning views from both the rooms and the rooftop bar.
The hotel's breakfast offerings receive mixed reviews. Some guests appreciate the convenience of the 'grab and go' breakfast option and the luxury of the brunch, though others are disappointed by the lack of variety and the absence of freshly prepared options. Nearby establishments provide good alternatives for those seeking more traditional breakfast choices.
Despite recent renovations resulting in the temporary closure of on-site dining facilities, the restaurant Print has received high praise for its menu and service when operational. Guests especially enjoy the nearby dining options that include an Irish pub known for its excellent meals. The rooftop lounge is a favorite for its breathtaking views, though some find the dining services costly and inconsistent.
The rooms at Ink 48 Hotel are noted for their spaciousness and comfort, often described as large and roomy—particularly remarkable for New York City standards. Positive remarks emphasize the modern and functional design, comfortable beds and large bathrooms. However, some inconsistencies in cleanliness and noise levels detract from the otherwise positive experience.
The cleanliness of the hotel is generally well-regarded with many guests appreciating the modern decor and well-maintained rooms. Professional and efficient cleaning staff ensure a pleasant stay, although some reports of stained furniture and dusty corners highlight areas needing improvement.
Guest feedback on the staff is mostly favorable, highlighting their friendliness, attentiveness and helpfulness. Specific employees are often commended for their exceptional service. However, there are occasional reports of rudeness and unprofessionalism from some staff members, which suggests a need for more consistent service quality.
Reviews of the hotel’s WiFi service are mixed. While some guests enjoy fast and reliable internet, others face significant connectivity issues. Complaints about additional charges for WiFi further contribute to an inconsistent experience.
The gym, though small and basic, is appreciated for its cleanliness and modern equipment. It serves its purpose well for guests needing a quick workout but might fall short for those expecting more extensive facilities.
Parking at Ink 48 Hotel presents challenges, as there is no on-site parking or valet service, often requiring guests to park several blocks away. Although some solutions like a loading zone and discount rates are mentioned, the overall sentiment points to parking as a significant inconvenience.
For families, the hotel stands out due to its spacious, clean rooms and kid-friendly staff, making it an appealing option for those traveling with children.
Overall, Ink 48 Hotel offers a comfortable stay with a prime location, spacious rooms and generally friendly staff, although there are areas such as breakfast variety, dining service and parking that could benefit from improvements.
Arthouse Hotel enjoys high praise for its prime location on the vibrant Upper West Side of New York City. Guests appreciate its close proximity to Central Park, various subway lines and notable attractions like the American Museum of Natural History and Lincoln Center. The neighborhood is described as lively yet peaceful with ample dining options and family-friendly amenities. The hotel itself is noted for its inviting design, atmosphere and helpful staff, making it an excellent choice for visitors looking to explore the city.
Breakfast offerings at the hotel receive mixed feedback. Many guests enjoy the delightful pastries and artisanal coffee from the in-house Patis Bakery and appreciate the vibrant ambiance of the café area with its live jazzy music. However, there are suggestions for a broader variety of breakfast items and better facilities. Despite these limitations, the presence of nearby cafés provides additional dining options.
The hotel's dining experience transitions smoothly from breakfast to an enjoyable nightlife. Guests commend its on-site restaurants, including the Chinese restaurant Red Farm and the Italian Serafina Restaurant, both lauded for their delicious cuisines and vibrant settings. The bar transforms into a lively evening spot with live music and entertainment, enhancing the overall guest experience.
Room feedback is varied, but many guests highlight the spacious, comfortable and clean accommodations with modern design. Some rooms, especially the larger ones with terraces, receive high praise. However, there are occasional complaints about small room sizes, outdated furnishings and noise. Despite these issues, the majority of guests are satisfied with their rooms’ comfort and cleanliness.
Cleanliness is a strong point for Arthouse Hotel with many guests appreciating the tidy rooms and efficient housekeeping service. The main lobby also receives positive remarks for its cleanliness. Though there are occasional lapses, the general sentiment is positive.
The staff at Arthouse Hotel are frequently described as friendly, helpful and professional. Reception and housekeeping receive high praise for their courteous service. While there are occasional complaints about unprofessional behavior and disorganization, the overall guest sentiment regarding the staff is favorable.
The free WiFi service at the hotel elicits mixed reactions. While some guests find it reliable and easy to access, several others report issues with speed and consistency. Feedback suggests that the hotel's internet service needs improvement to offer a uniformly satisfactory experience.
The gym receives mixed reviews as well with some guests finding it adequate while others suggest updates and additional equipment. Overall, it provides basic facilities for guests looking to maintain their fitness routines.
Parking is generally considered convenient with several options available nearby including a garage across the street. However, the absence of valet parking and occasional confusion about parking information are noted drawbacks.
Families find Arthouse Hotel to be a welcoming and safe choice with comfortable accommodations and a convenient location near family-friendly attractions. The hotel’s cleanliness and staff’s friendliness add to its appeal for families visiting New York City.
Lastly, the hotel's nightlife is vibrant, featuring live music and entertainment in its dynamic bar. Guests can enjoy jazz and salsa performances, comedy shows and creative cocktails, ensuring a lively and enjoyable stay.
Overall, Arthouse Hotel stands out for its excellent location, friendly staff and diverse range of amenities, making it a popular choice for those looking to experience the charm and excitement of New York City.
Positive reviews of the Equinox Hotel Hudson Yards in New York City highlight the exceptional experience and stylish decor of the modern 5-star hotel. Guests praise the perfect location for exploring the city and highly recommend the hotel despite a few minor critiques. Overall, the Equinox Hotel Hudson Yards is an unforgettable, amazing and superb choice for a luxurious city-break in New York.
The The Empire Hotel New York is a great option for those looking to stay in Upper West Side with its fantastic location within walking distance to Central Park, Columbus Circle, the subway, theaters, Lincoln Center and great restaurants. The staff is consistently praised for their outstanding service with many guests highlighting specific members for going above and beyond. While some guests have noted that the rooms are small and outdated, the hotel offers a variety of room sizes, including comfortable king-sized options. The cleanliness of the hotel is consistently praised with guests appreciating the clean rooms, linens and bathrooms. The beds are a highlight of the hotel experience with many guests describing them as extremely comfortable and perfect for a good night's sleep. Overall, the The Empire Hotel New York offers excellent amenities and a perfect location, making it one of the best places to stay for the price.
The W Hoboken is a fantastic four-star hotel with a beautiful and great location that provides a stunning view of Manhattan. The hotel is perfect for a girls' getaway or a romantic stay with walking proximity to coffee shops, restaurants and more. The rooms are comfortable, attractive and well-maintained, although some guests have reported small and basic rooms with average furnishings that could use an upgrade. However, the hotel is very clean with immaculate rooms and a commitment to cleanliness that guests appreciate. The staff is friendly, welcoming and professional with Maxine and Kelly at the front desk noted for their exceptional service. While there may be some minor faults, the hotel is generally very good and definitely worth considering for your next trip to the area.
Courtyard New York Manhattan/Midtown West garners significant praise for its exceptional location, situating guests conveniently in the heart of Manhattan. Its proximity to major transportation hubs such as Penn Station and attractions like Hudson Yards, The Edge and High Line Park, offers a perfect balance of excitement and tranquility. Visitors appreciate the ease of access to iconic landmarks, dining and shopping options, making it an ideal base for exploring both uptown and downtown Manhattan.
The rooms receive high marks for modernity, cleanliness and comfort. Guests enjoy spacious, well-organized accommodations featuring comfortable beds, fridges, coffee makers and large TVs. Many note the impressive views of key landmarks like the Empire State Building. The bathrooms with their modern rain showers, are particularly praised, although some find the room sizes smaller than expected—a common issue in New York City. Cleanliness is emphasized with the hotel maintaining high standards across all areas.
The staff is highlighted for their friendliness, professionalism and helpfulness. Many guests feel warmly welcomed, noting specific staff members who provided exceptional service. Although there are occasional reports of less accommodating experiences, the majority find the hospitality to be a significant strength of the hotel.
WiFi availability and quality receive positive feedback with guests appreciating the high-speed, free internet throughout the hotel. Despite rare connectivity issues, most find the network reliable and efficient.
The hotel's dining experiences show room for improvement. The breakfast is often deemed overpriced and lacking variety, though individual items like egg sandwiches and blueberry pancakes receive commendations. Dinner offers better tasting food, but limited options and slow service detract from the overall experience. Many guests choose nearby eateries as alternatives.
Facilities like the gym are well-equipped and spacious, though its closure at times due to renovations has disappointed some guests. The hotel generally provides a satisfactory four-star experience, appreciated for its eco-friendly products and well-maintained spaces. Business travelers find it particularly suitable due to its location and tailored amenities, like a business center and proximity to the Javits Convention Center.
Combining luxurious design and a high standard of service, the Courtyard New York Manhattan/Midtown West offers an excellent stay. It is especially noted for its high-value proposition compared to other area hotels, providing a comfortable, upscale environment that caters well to both leisure and business travelers.
Mandarin Oriental is a 5-star hotel offering a bird's eye view of the city. Enjoy the stunning setting and beautiful views of Manhattan, together with the ultimate in service, comfort and style.
Summary of reviews
Overall, guests rave about their experience at the Mandarin Oriental, New York. The luxurious accommodations, stunning views and unparalleled 5-star service make for a truly exceptional stay. Many describe it as an oasis in the heart of the city that offers pure luxury. The location is also a highlight, particularly for those running the NYC Marathon. Despite a few negative reviews, this hotel is consistently rated as one of the best in the city with top-notch facilities and services that make it the perfect choice for a stay in NYC.
The hotel is located in the heart of the Chelsea Riviera between the High Line and the Hudson River. It offers three room types, all with the feel of an urban ryokan with wooden platform beds, warm lighting, and luxurious natural materials.
Situated at the corner of Central Park West and Central Park South, Trump International New York offers breathtaking views of Central Park and the city skyline. The hotel's rooms and suites occupy the building floors 23 through 52.
Summary of reviews
Trump International New York is a stunning hotel that offers exceptional service and amenities. The staff are welcoming and provide a 5-star service, while the hotel facilities and location are both beautiful. The hotel is perfect for a grand family vacation or romantic getaway with convenient nearby amenities. Although the high price tag may set high standards that some guests feel aren't quite met, these minor issues don't detract from the overall grandeur of the hotel. Overall, it's a once-in-a-lifetime experience that guests love and would do again in a heartbeat.
Arlo Midtown enjoys widespread acclaim for its prime location in the heart of Manhattan, making it an ideal base for exploring New York City. The hotel is praised for its proximity to major tourist attractions such as Times Square, Hudson Yards and the Empire State Building, all within a short walking distance. Additionally, the central Midtown location facilitates quick access to popular sights like Central Park and Broadway, allowing guests to experience the city's excitement without compromising on comfort and quiet.
Guests frequently highlight the hotel's modern amenities, exceptional cleanliness and friendly staff. The rooftop bar, featuring stunning views, well-appointed rooms and various on-site facilities, further enhances the stay. Whether visiting for sightseeing, attending events at the Javits Center or Madison Square Garden or simply exploring the vibrant streets of Hell's Kitchen, Arlo Midtown consistently proves to be an excellent choice for visitors.
The breakfast experience receives mixed reviews. Guests appreciate the high quality and delicious taste of the breakfast options, particularly praising the pancakes, omelets and home fries. The pleasant covered terrace and lobby café serving excellent coffee and pastries add to the dining enjoyment. However, some guests found the waiting times for a table and service to be excessively long and the à la carte setup can be confusing and lead to additional charges. Some also viewed the breakfast as pricey, which could be a downside for budget-conscious travelers.
Dinner at Arlo Midtown provides an impressive dining experience. The food and drinks are generally praised for their deliciousness and quality, highlighted by the rooftop bar’s sensational views and skillfully crafted cocktails. The popular ground-floor bar offers a relaxing atmosphere and a thoughtful assortment of drinks, albeit on the pricier side. The Nearly Ninth restaurant garners mixed reviews with some guests finding the food excellent and others disappointed by portion sizes and service speed. Despite these inconsistencies, the overall dining experience remains pleasant and inviting.
The rooms, though often small, are stylish, well-planned and equipped with necessary amenities. Guests frequently emphasize the exceptional cleanliness and comfort with the views from the rooms, especially those overlooking the city skyline, being particularly lauded. Comfortable beds and modern furnishings contribute to a pleasant stay. However, some drawbacks include limited storage space, a lack of in-room tea/coffee facilities and occasional noise issues.
Arlo Midtown receives high marks for cleanliness with the entire property—from rooms to common areas—being spotlessly maintained. The modern design, chic decor and high standard of cleanliness create an inviting atmosphere. Despite some inconsistencies in housekeeping, guests generally find the hotel clean and fresh, further enhanced by a pleasing fragrance throughout the property.
The staff at Arlo Midtown play a central role in creating a memorable stay. They are frequently praised for their friendliness, efficiency and professionalism, ensuring smooth check-in and check-out processes. Guests often comment on the team's accommodating nature and their readiness to assist with various needs, enhancing the overall guest experience.
The hotel offers strong, fast and reliable WiFi throughout the facilities and rooms, although some guests reported issues with slow speeds and patchy performance. There are additional costs associated with the WiFi service, bundled with other amenities as part of a mandatory urban charge.
The gym at Arlo Midtown is a highlight, featuring impressive amenities and convenient accessibility. It is described as clean, well-equipped and functional, catering well to a variety of fitness routines. Guests appreciate the modern equipment, such as Peloton bikes and the availability of water and towels.
Finally, the beds at Arlo Midtown consistently receive high praise for their size and comfort. Guests describe the bedding and pillows as soft and comfortable, contributing to a restful night's sleep.
Overall, Arlo Midtown stands out as a modern, stylish retreat with contemporary accommodations and excellent service, making it a superb choice for travelers seeking a four-star experience in the heart of New York City.
Fairfield By Marriott New York Manhattan Times Square stands out as a well-placed hotel lauded for its prime location near Times Square, making it an ideal base for exploring New York City. Its proximity to key attractions like Central Park, Rockefeller Center and Broadway theaters, along with excellent access to public transportation, facilitates easy navigation around the city. The central positioning also ensures that restaurants, shops and nightlife venues are within comfortable walking distance, enhancing the convenience for guests.
Breakfast at the hotel receives a positive reception overall with a varied and plentiful selection including scrambled eggs, sausages, fruits, DIY waffles and Starbucks coffee. The friendly breakfast staff contribute to a pleasant dining experience, despite occasional crowding and the use of disposable utensils which some guests found less than ideal.
Guests find the rooms clean, comfortable and spacious considering the heart of Manhattan location. Comfortable beds and tidy setups are frequently praised, along with great views from higher floors. However, some guests noted small room sizes, outdated furnishings and external noise as minor drawbacks.
The hotel garners generally positive reviews for cleanliness with rooms and public areas well-maintained. The diligent housekeeping staff plays a significant role in maintaining a pleasant environment, though there are occasional mentions of inconsistencies in cleanliness, especially in hallways and carpets.
The staff at Fairfield By Marriott New York Manhattan Times Square are often highlighted as a standout feature, praised for their friendliness, professionalism and helpfulness. From the front desk to the breakfast crew, team members like Gregory, Thresa and Diomarys have been specifically commended for their excellent service.
WiFi access receives mixed feedback. While the connection is reliable and excellent in public areas, some guests report issues with connectivity and reliability in the rooms. The staff, however, are noted for their responsiveness in addressing these issues.
The hotel is recognized as family-friendly, providing a welcoming atmosphere and family-oriented amenities. Its location helps families easily access various attractions, making it convenient for family explorations. The comfortable beds also contribute to restful nights, enhancing the overall appeal for family stays.
For nightlife enthusiasts, the hotel's central location near Times Square offers easy access to a myriad of dining and entertainment options, though the area can be noisy and occasionally less safe at night.
Business travelers appreciate the hotel's central location and good value for money with essential amenities such as meeting rooms and a business center. The friendly and accommodating staff further enhance the business travel experience.
The hotel strives to cater to guests with disabilities, providing easy access to transportation and various accommodations to ensure a comfortable stay.
In summary, Fairfield By Marriott New York Manhattan Times Square delivers a well-rounded experience with its fantastic location, comfortable rooms, friendly staff and good amenities, making it a solid choice for tourists, families and business travelers alike.
Nestled in the heart of Manhattan, Moderne Hotel is lauded for its exceptional location that places guests just minutes away from iconic spots like Times Square, Central Park, Broadway theaters and more. Despite its proximity to bustling areas, the hotel offers a peaceful oasis, making city navigation convenient and enjoyable. The central location allows for easy walking to major sites, eliminating the need for extensive commuting.
The rooms at Moderne Hotel, while varied in size and lighting, are consistently noted for their cleanliness and comfort. They are spacious by New York City standards, well-maintained and stylishly furnished. Although some rooms may feel dark and lack natural light, they provide a calm atmosphere, appealing to families and individual travelers alike. The friendly staff further enhances the stay, though occasional issues with room services and views are mentioned.
Cleanliness is a standout feature at Moderne Hotel with both rooms and bathrooms described as spotless and well-maintained. Daily cleaning services, fresh towels and bottled water contribute to this high standard. Despite minor drawbacks such as small bathroom sizes and occasional room odors, the hotel's modern aesthetic and hygiene are highly appreciated.
The staff at Moderne Hotel receive exceptional praise for their friendliness, professionalism and helpfulness. From reception to housekeeping, every member of the team is committed to providing top-notch service, ensuring guests feel welcomed and well-cared for throughout their stay. This warm and approachable demeanor significantly enhances the overall guest experience.
The hotel also offers excellent complimentary amenities, including fast and reliable Wi-Fi and practical features like a mini fridge and breakfast room. Guests generally find the beds very comfortable with many appreciating the quality of the bedding. While some guests have mixed feelings on the firmness and height of the mattresses, the general consensus is positive.
Overall, Moderne Hotel’s unbeatable location, combined with its clean and comfortable rooms, exceptional staff and excellent amenities make it a favorable choice for any traveler visiting New York City.
Four Points by Sheraton Midtown - Times Square garners substantial praise for its prime Manhattan location, providing guests with convenient access to iconic New York City landmarks such as Times Square, the Empire State Building, Madison Square Garden and various public transportation hubs. This central positioning, close to dining, shopping and entertainment options, makes it an excellent base for exploring Midtown and beyond.
While the hotel rooms vary in size and quality, many guests appreciate their cleanliness, comfort and the beautiful views available from some rooms. The staff's consistently friendly and professional service enhances the stay with particular praise for the helpfulness of the front desk team and the diligent housekeeping staff.
The breakfast offerings are generally well-received for their variety and quality, although some guests note the cost and repetitive menu as areas for improvement. The dinner options, including a varied fish menu, are complemented by a charming bar area known for its local beers and welcoming ambiance, thanks to the friendly bartender.
The hotel’s WiFi service is also praised for its strong and reliable connection, suitable for both leisure and business needs. The gym, while small, is well-equipped and appreciated for its 24/7 availability, although some guests desire more multifunctional exercise equipment.
Cleanliness is a highlight with guests frequently remarking on the well-maintained and hygienic condition of both rooms and common areas. The beds receive overwhelmingly positive feedback for their comfort, contributing to a restful night’s sleep.
Parking at the hotel is considered expensive with valet options seen as costly. However, the hotel's convenience in providing discounts on nearby parking facilities is beneficial for those willing to search for economical options.
The nightlife around the hotel is vibrant, offering a plethora of bars, nightclubs and restaurants. However, some guests advise caution due to concerns about safety and noise in the surrounding area.
Overall, Four Points by Sheraton Midtown - Times Square offers a solid combination of location, service and amenities, making it a practical choice for visitors aiming to immerse themselves in the dynamism of New York City. Despite some minor drawbacks, its central position and attentive staff make it a favored choice for travelers.
The InterContinental New York Times Square by IHG, is praised by guests for its unbeatable location near Times Square, public transportation and great restaurants. The breakfast experience is mixed with some guests finding it delicious and others finding it limited, expensive and with hidden charges. The rooms range in quality from outdated and small to modern and spacious with some guests encountering issues with misleading room descriptions. Guests appreciate the hotel's focus on cleanliness with most finding their rooms to be clean and comfortable, although some encountered minor issues. The staff received high praise for their excellent customer service, although there were some isolated incidents of unfriendly or unhelpful staff. The beds are generally reported to be comfortable, despite a few negative comments. Overall, the InterContinental New York Times Square is a good choice for those looking for a clean and comfortable stay in a fantastic location, although guests should be aware of possible issues with breakfast, room descriptions and service.
Kimpton Theta New York - Times Square by IHG, stands out as a prime choice for travelers looking to immerse themselves in the vibrant New York City experience. Its unbeatable location, just a short walk from Times Square, the theater district, Central Park and other major attractions, provides guests with unparalleled access to the city's cultural and entertainment hubs. Public transportation is conveniently accessible, making city navigation a breeze. The surrounding area is rich with dining options, perfect for culinary enthusiasts.
The hotel offers spacious, clean and modern rooms that exceed typical New York City standards, lending to a comfortable and stylish stay. Guests repeatedly admire the contemporary decor, super comfortable beds and overall impeccability of the rooms. Despite some occasional noise from the lively streets and small bathroom sizes, the serene ambiance and new furnishings make for a delightful retreat.
While the hotel does not serve breakfast on-site, it provides vouchers for nearby delis or diners, which are generally well-received for their quality and generous portions. Complimentary morning coffee and evening wine add a touch of hospitality, although some guests miss the traditional in-house breakfast experience.
The immaculate cleanliness of the hotel is frequently highlighted with guests praising the spotless rooms, clean white linens and well-maintained common areas. The safe and welcoming atmosphere, along with attentive and friendly staff, enhances the overall experience. The team's professionalism and hospitality, particularly in reception and housekeeping, receive commendations for contributing to a warm and inviting stay.
Guests also appreciate the complimentary, reliable Wi-Fi that ensures staying connected is hassle-free. Streaming services like Netflix work seamlessly, adding to the relaxation options available.
In summary, Kimpton Hotel Theta combines an ideal NYC location, exceptional service, clean and comfortable rooms and thoughtful amenities, making it a top choice for visitors keen on experiencing the best of New York City's attractions and hospitality.
Staypineapple, An Artful Hotel, Midtown New York garners high praise for its exceptional location in the heart of Manhattan. Its proximity to Penn Station and major attractions such as Times Square, Madison Square Garden and the Empire State Building makes it an ideal base for exploring New York City. Guests appreciate the easy access to public transportation and the plethora of dining options in nearby neighborhoods like Hell’s Kitchen, offering a balance of convenience and comfort for visitors.
While the hotel does not provide an in-house breakfast, guests benefit from nearby convenient and reasonably priced breakfast venues, including a recommended spot at the end of the street and options at the Amtrak Moynihan station. This access to external venues ensures satisfactory alternatives for morning meals.
The rooms at Staypineapple manage to blend modernity with cozy charm despite their compact size, a common trait in New York hotels. Guests laud the clean, stylish decor and smart space utilization. The vibrant, colorful interiors and modern amenities, such as good shower pressure and thoughtful furnishings, contribute to a pleasant experience. However, some note minor drawbacks such as the lack of ample storage and mini-fridges.
Cleanliness is a standout feature at the hotel with many guests applauding the well-maintained and spotless condition of the rooms and facilities, often likening the cleanliness to that of a five-star establishment. The efficient and thorough cleaning services, scheduled every two days or upon request, further enhance the comfortable and inviting atmosphere.
The hotel's staff receive consistent acclaim for their friendly and welcoming demeanor. Staff members are frequently highlighted for their efficiency, helpfulness and ability to provide knowledgeable recommendations, enriching the guest experience. Specific mentions of exemplary service by individuals such as Luis and Freddy underscore the team's dedication to customer satisfaction.
Wi-Fi at the hotel generally satisfies guests' needs with many finding the internet service reliable and fast. However, some experienced connectivity issues, revealing occasional inconsistencies.
Staypineapple proves to be a fantastic option for families with guests appreciating the thoughtful touches such as birthday surprises for children, clean and cheerfully decorated family rooms and efficient luggage handling. The hotel is also celebrated for its pet-friendly amenities, providing complimentary dog beds, bowls and treats, making it an inclusive choice for travelers with pets.
The beds at Staypineapple receive particularly glowing reviews, often described as some of the most comfortable guests have ever experienced. The high-quality linens, cozy duvets and overall bedding quality contribute to an exceptional sleep experience.
Though opinions on star ratings vary, the hotel excels in providing good value for money. While it may lack some amenities of higher-starred establishments, its clever space utilization, thoughtful service and prime location make it a compelling choice for visitors to Midtown New York.
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