InfoSummary of reviewsHyatt Place Lansing-East delivers a well-rounded and positive experience for visitors through its excellent location, impressive breakfast offerings, and spacious, well-maintained rooms. Positioned conveniently close to Michigan State University, as well as various shopping and dining options, guests appreciate easy access to major roads and nearby landmarks. The hotel is nestled in a clean, secure, and vibrant area with plenty of parking, including a structured garage that provides extra protection during inclement weather.
The hotel's breakfast service stands out, offering high-quality food on real dishes, with a variety that accommodates diverse tastes, including gluten-free selections. The spacious and clean dining environment is complemented by friendly staff, ensuring a delightful start to the day. The rooms offer modern, spacious accommodations that are impeccably clean and comfortable, with thoughtful design details like cozy lounging areas and frosted glass partitions. Guests frequently note the welcoming ambiance and functional layout, which caters well to families and larger groups.
Hyatt Place Lansing-East consistently impresses with its cleanliness and modern design. Both rooms and common areas are meticulously maintained, contributing to the overall satisfaction of guests who appreciate the quiet, comfortable surroundings. The staff at this hotel are often praised for their warm and helpful demeanor, providing attentive and efficient service that leaves a positive impression.
The hotel pool, while sometimes noted as slightly small and cool for some guests, is well-kept and adds to the enjoyment of a clean hotel stay. Families find the environment accommodating, with amenities such as an indoor pool, in-hotel dining, and spacious rooms with sofa sleepers. Although the hotel does not offer daily cleaning service, the overall atmosphere remains peaceful and family-friendly.
Guests frequently commend the comfort of the beds, adding to a restful night's sleep. Although some visitors mention the beds may not meet everyone's standards, the majority find them very comfortable and a highlight of their stay. Overall, Hyatt Place Lansing-East combines convenient location, functional facilities, and solid service, making it a reliable choice for both leisure and business travelers seeking a comfortable mid-range hotel experience. Show more
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Hotel where Extra Health & Safety Measures Have Been Taken
InfoSummary of reviewsRed Roof Inn Lansing East - MSU is praised for its advantageous location, conveniently situated near the MSU Pavilion and a short drive from the MSU campus, making it ideal for event attendees and travelers. Access to major highways further enhances its appeal, offering easy navigation for guests. The affordable pricing is considered a great value, especially given the strategic location, and the front desk staff's welcoming demeanor is often highlighted positively.
The reviews provide mixed insights into room quality. While guests generally find the rooms to meet basic expectations with functioning amenities, there are noted areas for improvement in cleanliness. Unpleasant odors and maintenance issues are common complaints, although the friendly and accommodating staff help mitigate these deficiencies to an extent, enhancing the overall stay experience.
Cleanliness receives varied feedback, with the comfort of the bedding being appreciated, while room cleanliness and property upkeep need serious attention. Issues such as cigarette and mold odors, dirt, and hair in showers are concerning, especially in light of the smoke-free policy. The building itself shows signs of disrepair and is in need of refurbishment.
Staff performance is a standout aspect at the Red Roof Inn Lansing East - MSU. The front desk team, despite often being stretched thin, is commended for their efficient service and friendly interactions. Their commitment to maintaining a welcoming atmosphere is appreciated by many guests, even though some have reported instances of rudeness due to the heavy workload. Overall, staff readiness to assist and engage positively with guests contributes significantly to the hotel’s appeal. Show more