Red Roof Inn Lansing East - MSU
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Summary of reviewsRed Roof Inn Lansing East - MSU is praised for its advantageous location, conveniently situated near the MSU Pavilion and a short drive from the MSU campus, making it ideal for event attendees and travelers. Access to major highways further enhances its appeal, offering easy navigation for guests. The affordable pricing is considered a great value, especially given the strategic location, and the front desk staff's welcoming demeanor is often highlighted positively.
The reviews provide mixed insights into room quality. While guests generally find the rooms to meet basic expectations with functioning amenities, there are noted areas for improvement in cleanliness. Unpleasant odors and maintenance issues are common complaints, although the friendly and accommodating staff help mitigate these deficiencies to an extent, enhancing the overall stay experience.
Cleanliness receives varied feedback, with the comfort of the bedding being appreciated, while room cleanliness and property upkeep need serious attention. Issues such as cigarette and mold odors, dirt, and hair in showers are concerning, especially in light of the smoke-free policy. The building itself shows signs of disrepair and is in need of refurbishment.
Staff performance is a standout aspect at the Red Roof Inn Lansing East - MSU. The front desk team, despite often being stretched thin, is commended for their efficient service and friendly interactions. Their commitment to maintaining a welcoming atmosphere is appreciated by many guests, even though some have reported instances of rudeness due to the heavy workload. Overall, staff readiness to assist and engage positively with guests contributes significantly to the hotel’s appeal.
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The reviews provide mixed insights into room quality. While guests generally find the rooms to meet basic expectations with functioning amenities, there are noted areas for improvement in cleanliness. Unpleasant odors and maintenance issues are common complaints, although the friendly and accommodating staff help mitigate these deficiencies to an extent, enhancing the overall stay experience.
Cleanliness receives varied feedback, with the comfort of the bedding being appreciated, while room cleanliness and property upkeep need serious attention. Issues such as cigarette and mold odors, dirt, and hair in showers are concerning, especially in light of the smoke-free policy. The building itself shows signs of disrepair and is in need of refurbishment.
Staff performance is a standout aspect at the Red Roof Inn Lansing East - MSU. The front desk team, despite often being stretched thin, is commended for their efficient service and friendly interactions. Their commitment to maintaining a welcoming atmosphere is appreciated by many guests, even though some have reported instances of rudeness due to the heavy workload. Overall, staff readiness to assist and engage positively with guests contributes significantly to the hotel’s appeal.
Dog Friendly Motel
This hotel welcomes both dogs and cats, but pets may not be left in the room unattended. There are grassy areas to walk around the property and allows 1 pet up to 80 lbs for no additional fee.
Accessible Motel
Small Motel
Guest Reviews
Red Roof Inn Lansing East - MSU boasts an enviable location that guests frequently highlight as one of its key advantages. With its strategic position close to the MSU Pavilion and just a short drive away from the MSU campus, visitors find it exceptionally convenient, especially for events like horse shows. The proximity to major highways ensures easy accessibility, making it an ideal choice for travelers. Guests appreciate the affordable pricing, which is well-aligned with the practical location, offering good value for money. Despite some comments about the building's condition, the hotel's advantageous placement near key sites remains a focal point for many, complemented by the welcoming staff at the front desk.
Red Roof Inn Lansing East - MSU presents a mixed experience in terms of room quality, offering a few notable highlights alongside areas that need improvement. Guests typically find the rooms to align with general expectations, providing a clean space where everything functions properly. While the room's cleanliness could be better, with some instances of unpleasant odors and oversights in bathroom cleaning, the positive aspects revolve around the hotel staff. Visitors consistently praise the front desk team for their exceptional friendliness and willingness to go the extra mile to accommodate guest needs. This warm and supportive service adds a touch of hospitality that partially compensates for the room maintenance issues, making the stay more pleasant overall.
Red Roof Inn Lansing East - MSU has received varied feedback regarding its cleanliness, combining both satisfactory and disappointing aspects. Some guests appreciated the cleanliness of the bedding and found the beds comfortable during their stay, highlighting this as a positive aspect amidst other concerns. The friendliness of the staff was noted as a redeeming quality, providing an element of warmth in the overall experience.
However, a number of reviews pointed out significant issues with the cleanliness of the rooms and the general upkeep of the property. Guests frequently mentioned unpleasant odors in the rooms, ranging from cigarettes to mold, which was especially concerning given the smoke-free policy. Reports of dirt, hair in shower drains, and other unclean conditions suggest a need for improved cleaning standards. Additionally, the building itself is described as needing considerable refurbishment, showing signs of disrepair.
While some aspects like bedding and staff demeanor were met with approval, the general consensus indicates that improvements in cleanliness and maintenance are needed to enhance guest satisfaction at Red Roof Inn Lansing East - MSU.
At the Red Roof Inn Lansing East - MSU, the hotel staff leave a noteworthy impression on guests, with many finding the front desk team particularly commendable. Their efficiency during check-in is consistently appreciated, as is their overall friendly demeanor. Despite being stretched with limited staff, they strive to be accommodating and understanding, particularly the evening personnel, who stand out for their warmth and approachability. A few guests have highlighted the outstanding service of an especially friendly front desk attendant, who makes the check-in experience both pleasant and engaging. However, it's clear that the team's heavy workload sometimes results in less favorable interactions, with some guests noting instances of rudeness. Nonetheless, their efforts to maintain a welcoming atmosphere remain a positive highlight for many visitors.
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Rooms
Cleanliness
However, a number of reviews pointed out significant issues with the cleanliness of the rooms and the general upkeep of the property. Guests frequently mentioned unpleasant odors in the rooms, ranging from cigarettes to mold, which was especially concerning given the smoke-free policy. Reports of dirt, hair in shower drains, and other unclean conditions suggest a need for improved cleaning standards. Additionally, the building itself is described as needing considerable refurbishment, showing signs of disrepair.
While some aspects like bedding and staff demeanor were met with approval, the general consensus indicates that improvements in cleanliness and maintenance are needed to enhance guest satisfaction at Red Roof Inn Lansing East - MSU.
Staff
No, Red Roof Inn Lansing East - MSU doesn't have any pool.
No, a spa isn't available at Red Roof Inn Lansing East - MSU.
Yes, Red Roof Inn Lansing East - MSU welcomes dogs.
No, parking facilities aren't available at Red Roof Inn Lansing East - MSU.
No, Red Roof Inn Lansing East - MSU doesn't have a gym.
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