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Summary of reviewsHotel Trio Indah 2 receives positive reviews for its exceptional location in Malang, making it an ideal choice for travelers wanting to explore the city and its attractions. Situated conveniently close to the train station and the bustling city center, guests appreciate the ease of accessing major landmarks, restaurants, and entertainment options. The positivity extends to the hotel staff, who are frequently praised for their warm and helpful demeanor, contributing significantly to an enjoyable guest experience.
Breakfast at the hotel is well-received for its buffet format that caters to various tastes with a mix of local delicacies and standard options. Although some suggest expanding the variety, the breakfast largely meets expectations for a satisfying start to the day. The rooms offer a mixed experience, with many guests highlighting the spaciousness, comfort, and value for the price. Despite some areas needing maintenance, particularly the bathrooms and linens, the comfortable beds remain a standout feature that enhances the overall stay.
Cleanliness in the hotel is another area where mixed reviews are present. While some guests find the accommodations clean and well-maintained, others have noted specific issues such as moldy ceilings and stained linens that detract from the experience. Nonetheless, the hotel's potential shines through with efforts to improve could significantly enhance guest satisfaction.
The staff is consistently noted for their friendliness and excellent service. Their attentive and thoughtful approach leaves a positive impression, with instances of going beyond expectations to assist guests. The WiFi service generally receives praise for its speed and reliability, especially in common areas, though there are some inconsistencies in connectivity near the back of the building.
Overall, Hotel Trio Indah 2 is recognized for its prime location, welcoming staff, and comfortable beds, which together create a positive experience for many guests despite areas needing attention.
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