ILLIRA Hotel Banyuwangi receives glowing reviews for its strategically advantageous location, offering easy access to the Ketapang Harbor for travelers heading to Bali. With its cozy and quiet atmosphere, the hotel provides a refreshing retreat, surrounded by picturesque views of the sea and mountains. Guests appreciate its proximity to local attractions and dining places, making it a top choice for leisure and transit.
Breakfast at ILLIRA Hotel is a highlight, celebrated for its diverse and delicious offerings, ranging from fresh juices and fruits to Indonesian and continental fare. While the dinner experience garners mixed feedback, some guests find the food selection satisfactory and occasionally exceptional, although there is room for improvement in consistency and flavor.
The spacious, modern, and meticulously clean rooms are a standout feature, providing guests with comfort and relaxation. Guests commend the detailed design, comfortable beds, and amenities, which contribute to a pleasant stay despite occasional noise and slow lifts.
The staff's exceptional service is consistently praised, with guests noting their friendliness, attentiveness, and dedication, creating a warm and welcoming environment. While WiFi connectivity varies, the service is generally well-received in certain areas.
The hotel's swimming pool is another highlight, offering a large and clean area with breathtaking views of Bali and the sea. Families traveling with children find the hotel accommodating, with amenities tailored to young guests, making it a practical option for short stays and explorations.
Overall, ILLIRA Hotel Banyuwangi excels in providing a delightful and comfortable stay, with its strategic location, outstanding service, and a range of amenities catering to both families and individual travelers.
Sheraton Surabaya Hotel & Towers is highly acclaimed for its strategic location in the heart of Surabaya, directly connected to Tunjungan Plaza, a major shopping destination. This prime positioning offers guests seamless access to dining and shopping, making it ideal for exploring the city's dynamic attractions. Guests frequently applaud the hotel staff for their welcoming and helpful nature, enhancing an already positive experience with excellent service and support.
The breakfast at Sheraton Surabaya, served at Bromo Cafe, stands out for its exceptional diversity and quality. Guests enjoy a wide range of options spanning Western, Chinese, and local Indonesian cuisines, prepared with delicious flavors. The amiable and attentive staff contribute to a pleasant dining atmosphere, further enriched by the hotel's convenient location near a shopping center.
Rooms at the Sheraton Surabaya Hotel & Towers are appreciated for their spaciousness and cleanliness. While some parts of the building are undergoing renovations, guests find the accommodations comfortable and well-suited for families. Any minor concerns about furnishings or amenities are overshadowed by the roomy and relaxing setups offered.
Cleanliness is a key attribute of the hotel, with both rooms and restaurant areas maintained to high standards. Guests note the cleanliness of the spaces contributes to a positive impression, even though certain areas such as bathrooms and carpets show signs of age.
The staff's exceptional hospitality is a defining feature of Sheraton Surabaya Hotel & Towers. Their friendliness, efficiency, and willingness to go above and beyond leave a significant impact on guests, creating a warm and accommodating environment throughout the stay. Overall, Sheraton Surabaya Hotel & Towers stands out for its remarkable service, convenience, and comfort, making it a preferred choice for visitors.