Grand Mercure Malang is celebrated for its strategic location, providing easy access to popular attractions such as Mt. Bromo and Tumpak Sewu. Despite being outside the city center, its position offers proximity to local highlights, including souvenir shops and water parks. This tallest building in the area offers captivating city and mountain views from corner rooms, enhancing guests' experiences.
The hotel excels in delivering an exceptional breakfast experience, featuring a diverse range of local and international options that guests describe as delicious and plentiful. The breakfast service often stands out as a highlight of the stay, contributing to the luxurious ambiance Grand Mercure Malang is known for.
Room quality at the hotel is consistently praised for spaciousness and comfort. With beds lauded for their excellent comfort and cleanliness being a standout feature, the rooms offer a cozy and inviting atmosphere, complete with city and mountain views. The well-maintained facilities cater well to families, with thoughtful amenities like baby cribs provided as needed.
Cleanliness throughout the hotel is a notable feature, with consistently clean and spacious rooms allowing travelers to enjoy a relaxing stay. The modern ambiance and efficient service contribute to the overall positive experience. While some reviews mention minor bathroom cleaning issues, satisfaction with the hotel's upkeep remains high.
The hotel's staff receives substantial praise for their friendliness and helpfulness, fostering a warm and welcoming environment. Their attentive nature ensures efficient service, particularly engaging and entertaining children to accommodate families. The dedicated hospitality offered by the staff makes guest interactions genuinely caring and memorable.
The swimming pool area is appreciated for its cleanliness and family-friendly environment, featuring a slide for added fun. Despite some feedback about water temperature variations, the pool remains a satisfying amenity that complements the hotel's overall luxurious ambiance.
Families find the hotel particularly accommodating, with activities tailored for children and amenities like baby cribs readily available. The kid-friendly atmosphere is enhanced by the engaging pool area and appealing cafe and restaurant settings, making it an ideal choice for family-centric accommodations.
The hotel's beds stand out as a noteworthy feature, praised for their comfort and quality. King-size beds provide a restful sleep experience with high-quality bedding, reinforcing the luxurious accommodations guests come to expect.
Grand Mercure Malang's luxurious interiors, immaculate cleanliness, and grandeur offer an incomparable experience reminiscent of top-tier establishments. The hotel meets 5-star expectations with its lavish facilities, delightful breakfast spread, and convenient location, ensuring a remarkable and opulent stay for all visitors.
Kokoon Hotel Surabaya receives positive feedback across several aspects of its offerings, making it a commendable accommodation choice for visitors to the city. Situated in a central location, guests appreciate the hotel’s proximity to Chinatown, local markets, shopping malls, and key landmarks, providing convenient access to urban amenities while offering a quieter backdrop. The breakfast buffet is a standout feature, praised for its diverse and delicious selections that cater to various tastes, providing good value for money, especially for those on a budget. While the dinner experiences receive mixed reviews, the restaurant's ambiance and some excellent dishes are noteworthy.
The rooms at Kokoon Hotel Surabaya are favorably regarded for their spaciousness, clean and stylish decor, and overall comfort, contributing to a pleasant stay. The hotel maintains a respectable level of cleanliness, with tidy rooms and well-kept common areas adding to the guests' positive impressions. Exceptional staff service further enhances the experience, with team members noted for their friendliness and readiness to assist, handling requests efficiently and providing attentive support.
The pool is another appealing feature, offering a lovely, relaxing space for guests to enjoy, while the beds are frequently praised for their comfort, ensuring restful sleep. Overall, Kokoon Hotel Surabaya consistently provides a satisfying experience, marked by comfortable accommodations, excellent service, and enjoyable amenities, making it an attractive choice for travelers seeking a cozy and convenient stay in Surabaya.
Hotel Tugu Malang offers an exceptional experience, harmoniously blending a prime location with luxurious accommodations and top-tier service. Nestled in the heart of Malang, the hotel provides guests with convenient access to key cultural and historic attractions. Its central location near the train station and main square, coupled with its tranquil surroundings, makes it an ideal spot for both relaxation and exploration.
The culinary offerings at Hotel Tugu Malang are consistently praised. The breakfast, served à la carte by the pool, delights with a sumptuous mix of traditional and international dishes. The Melati and SaigonSan restaurants provide remarkable dining experiences with varied menu selections, highlighting local and Asian flavors. The inclusion of a complimentary afternoon tea further elevates the culinary experience, making it a highlight of many guests' stay.
Accommodations at the hotel exude charm and character with their unique design and historical elements. The spacious and immaculately clean rooms feature luxurious bedding that ensures a restful stay. Though some areas may benefit from modernization, the vintage appeal of the hotel adds to its allure. The cleanliness extends throughout the hotel, creating a serene and inviting atmosphere.
Guests frequently commend the hotel's friendly and attentive staff, who go above and beyond to make visitors feel special and cared for. The professional and approachable nature of the staff enhances the guest experience, ensuring seamless communication and exceptional service.
The hotel's amenities, including a serene pool set amidst lush greenery and a meticulously designed spa, contribute to a relaxing retreat. While the gym could benefit from an upgrade, the overall ambiance compensates for this minor shortcoming. The combination of a superb location, extraordinary decor, and historical charm establishes Hotel Tugu Malang as a five-star boutique destination. With its impressive blend of history, art, and luxury, it remains a top choice for discerning travelers seeking a unique and memorable stay.
Hotel Majapahit Surabaya MGallery is a luxurious and historical hotel located in the heart of Surabaya's bustling city center. Its location provides guests with easy access to nearby attractions and amenities, while its stunning gardens offer a serene and peaceful environment. The standout feature of the hotel is its delicious and varied breakfast buffet, offering a wide selection of food including Indonesian specialties. The dinner at the hotel's restaurant is also highly recommended, offering a great variety of tasty food. The spacious rooms offer comfortable beds, luxurious bathrooms and necessary amenities with a vintage atmosphere. The hotel's gym and pool are both highly enjoyable with guests commending the comfortable beds and exceptional staff. The hotel's historical status adds a unique and classic experience with a beautiful and well-preserved building exuding old world elegance. Despite some mixed reviews on cleanliness, guests overall praise the hotel for its exceptional staff and extensive facilities, making it the perfect choice for a luxurious stay in Surabaya.
Swiss-Belinn Malang is a highly praised hotel nestled in an ideal location in Malang, offering easy access to a large shopping mall, various dining and entertainment options, and educational institutions like Brawijaya University. Its strategic position ensures convenient connectivity to city attractions and transportation services, making it a preferred choice for both business and leisure travelers.
Guests consistently commend the hotel for its exceptional breakfast offerings, featuring a diverse and extensive buffet that includes both Western and Asian dishes, along with local culinary delights. The presence of live cooking stations and the attentive, friendly staff enhance the dining experience. While some guests suggest more variation on certain days, the breakfast remains a highlight of their stay.
The hotel's rooms are noted for their cleanliness and modern amenities, offering a comfortable and restful environment with spacious layouts and cozy beds. Although the bathrooms occasionally receive feedback for needing more thorough cleaning and potential updates, the overall impression points to a pleasant stay supported by hospitable staff.
Swiss-Belinn Malang's staff are frequently praised for their warmth and exceptional service, contributing to a welcoming atmosphere throughout the hotel. They demonstrate a strong focus on guest satisfaction, with efficient communication and attentive service, further improving the guest experience. International visitors particularly appreciate the staff's English proficiency.
The large, inviting swimming pool is another highlight, equipped with a dedicated children's area, which families find appealing, although the pool's early closing time may be a consideration for some. The clean pool area, along with good breakfast buffet and relaxing massage services, enhance the overall experience for guests.
While there are some areas for improvement, such as the cleanliness of hallways and bathrooms, the convenient location, modern facilities, and excellent staff hospitality make Swiss-Belinn Malang a commendable choice for travelers visiting Malang.
Novotel Samator Surabaya Timur is well-regarded among travelers for several standout features, delivering a high-quality experience across a range of criteria. The hotel's location is strategic for those who need quick access to the airport or have business in the Rungkut Industry Area, although its position on a busy street with limited nearby dining options might not suit those seeking vibrant city life or easy exploration on foot.
The hotel's breakfast earns high praise for its extensive offerings and quality, impressing guests with a wide variety of local and international options that cater to diverse tastes, including vegan and savory items. The option for room service adds to the flexibility of the dining experience. Rooms are another highlight, consistently described as modern, spacious, and luxuriously designed with comfortable beds, contributing to the hotel's reputation for providing a restful environment. The cleanliness of the rooms and facilities is frequently commended, creating a pleasant and hygienic experience for visitors.
Staff at Novotel Samator are noted for their warmth and attentiveness, with a proactive approach to guest services that enhances the overall atmosphere. The fitness facilities, including a modern and clean gym, receive positive acknowledgment, offering a tranquil yet well-equipped space for guests to maintain their exercise routines. The pool complements the outdoor relaxation offerings, praised for its spaciousness and accompanying terrace bar, adding to its appeal despite nearby construction.
Overall, Novotel Samator Surabaya Timur offers a compelling combination of comfort, convenience, and quality service, making it a top choice for travelers seeking a well-rounded stay in Surabaya.