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Summary of reviewsVIVA RIVERSIDE Altstadt Düsseldorf is highly regarded for its exceptional location, nestled right on the Rhine and next to Düsseldorf’s charming Old Town (Altstadt). This prime location offers guests easy access to the city center, shops, restaurants, the vibrant Christmas market and numerous attractions, all within walking distance. Exceptional views of the river and a peaceful atmosphere further enhance its appeal, making it an ideal choice for both leisure and business travelers.
Guests rave about the breakfast offerings, frequently highlighting the high-quality, extensive and varied selections. The breakfast experience is complemented by the friendliness of the staff, the beautiful dining area and scenic views of the Rhine. Dinner also receives praise for its excellent quality and reasonable pricing with special touches enhancing guest experiences, despite a few suggestions for extending service hours and expanding the menu.
The rooms are described as modern, exceptionally clean and comfortable, featuring cozy beds and well-furnished interiors. Many rooms offer stunning views of the Rhine, adding a special touch to the overall stay. Although the rooms and bathrooms may be smaller, efficient use of space and daily maintenance ensure a pleasant experience.
Cleanliness is a standout feature with guests consistently commending the meticulous upkeep and extensive cleaning routines. The hotel’s dedication to maintaining spotless conditions across its premises creates a welcoming and soothing environment.
The staff's exceptional friendliness, professionalism and helpfulness are key contributors to the positive guest experience. Even though occasional mentions of unfriendliness at reception exist, the overall impression is one of superlative service with the team often going above and beyond to ensure guest satisfaction.
Wi-Fi garners mixed reviews with some guests noting excellent, fast and stable internet, while others report connectivity issues, suggesting room for improvement in this area.
The comfort of the beds is frequently praised, though a few reviews mention the narrowness and firmness of the mattresses as areas for potential improvement. However, most guests enjoy a restful experience thanks to the luxurious nature of the bedding.
As a honeymoon destination, the hotel excels with its romantic suites, cherished dining experiences and opulent amenities. The luxurious and romantic environment, complete with stunning river views and a dreamy atmosphere, makes it a perfect choice for newlyweds seeking a memorable escape.
Overall, VIVA RIVERSIDE Altstadt Düsseldorf offers a distinctly luxurious experience, characterized by its opulent features, superb service and scenic river setting. This unique blend of comfort, luxury and exceptional service ensures a memorable and indulgent stay, whether for a romantic getaway, a business trip or a leisurely break. Show more
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Categories
Hotel for Honeymoon
Hotel with Gym
4-Star Hotel
Room Types
Maisonette Suite with city viewThis Suite has a flat-screen TV, minibar and air conditioning.
Double or Twin Room with City ViewThis suite features a French balcony, flat-screen TV, minibar and air conditioning.
Double or Twin Room with River ViewThis suite features a French balcony, flat-screen TV, minibar and air conditioning.
Economy Double or Twin RoomThis twin/double room has a flat-screen TV, minibar and air conditioning.
Maisonette Suite with River ViewThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a flat-screen TV with satellite channels, a coffee machine, a wardrobe, a safe deposit box as well as lake views. The unit has 2 beds.
Suite with River ViewThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a coffee machine, a seating area, a wardrobe, a flat-screen TV with satellite channels, as well as river views. The unit offers 2 beds.
Suite with City ViewThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a coffee machine, a seating area, a wardrobe, a flat-screen TV with satellite channels, as well as city views. The unit has 2 beds.
Master Suite with City ViewThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a coffee machine, a seating area, a wardrobe, a flat-screen TV with satellite channels, as well as city views. The unit has 2 beds.
Master Suite with River ViewThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a flat-screen TV with satellite channels, a coffee machine, a seating area, a wardrobe as well as lake views. The unit has 2 beds.
Suite with Balcony and City ViewThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony with city views, this suite also provides a coffee machine and a flat-screen TV with satellite channels. The unit offers 1 bed.
Suite with Balcony and River ViewThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a balcony with river views, this suite also features a coffee machine and a flat-screen TV with satellite channels. The unit has 1 bed.
Guest Reviews
9.0
Excellent
Location
Situated right on the Rhine and adjacent to Düsseldorf’s charming Old Town (Altstadt), VIVA RIVERSIDE Altstadt Düsseldorf boasts a prime location that leaves little to be desired. Guests consistently praise its perfect position just steps away from the historic center, ensuring both convenience and delightful surroundings. The proximity to numerous shops, restaurants and the vibrant Christmas market makes it an ideal choice for short trips and weekend getaways. The hotel's unique setting on the water offers a serene, peaceful atmosphere and exceptional views of the river, providing a distinctive change from traditional city hotels. Moreover, it is centrally located, allowing easy access to the city center, fairgrounds and other major attractions with excellent transport links including just a short drive from the airport and walking distance to parking facilities.
The location is further complemented by friendly and helpful staff, well-maintained rooms and fine on-board amenities, contributing to a well-rounded and satisfying stay. Whether visitors are in Düsseldorf for leisure or business, the exceptional riverside placement combined with remarkable service and cleanliness makes this a standout accommodation option in the heart of the city.
Breakfast
'VIVA RIVERSIDE Altstadt Düsseldorf' consistently impresses guests with its exceptional breakfast offerings. Reviews frequently praise the breakfast as being very good, high-quality, extensive and varied. Guests highlight the rich and delicious selections available, including freshly made omelets, a wide array of fresh fruit, various juices and even the indulgence of Prosecco. The breakfast buffet is often described as plentiful and superb with ample choices to cater to different tastes. Many mentioned how the breakfast service was well taken care of with friendly and professional staff enhancing the overall experience.
The quality and presentation of breakfast on board receive particular acclaim, combining well-prepared dishes with the pleasant ambiance of the dining area and scenic views of the Rhine. Freshness and the variety of options, including hot buffet items and egg dishes made to order, stand out as highlights.
Although a few reviews mentioned limited options or quality issues, the overwhelming majority of feedback is positive with many guests finding the breakfast to exceed expectations and leave nothing to be desired. With its delicious offerings and the added charm of dining on a boat, breakfast at VIVA RIVERSIDE Altstadt Düsseldorf is highly regarded as one of the hotel's standout features.
Dinner
Dinner at 'VIVA RIVERSIDE Altstadt Düsseldorf' received predominantly positive remarks from guests. Many reviewers highlighted their dinner experience as fantastic with descriptors such as very good, excellent, lovely and delicious painting a favorable picture. Additionally, the meals were noted to be reasonably priced with some guests even mentioning special touches like a chef-prepared birthday cake which further enhanced their dining experience.
Guests appreciated the variety of dining options available on board, alongside beautiful views of the Rhine, especially during a sundowner on the sun deck. The breakfast offerings also did not disappoint with several reviews praising its taste.
However, some mentioned that the restaurant service hours could be extended and a few found the warm meals from the kitchen to be not top-notch. Another point of critique pertained to the limited dinner menu with some guests expressing a desire for a wider selection.
Despite the few criticisms, the overall consensus leaned heavily towards a positive dining experience with the unique ambiance of dining on deck contributing to memorable evenings.
Rooms
VIVA RIVERSIDE Altstadt Düsseldorf offers a delightful accommodation experience with exceptionally clean and modern rooms. Guests consistently praise the comfortable beds and the well-furnished interiors, making for a cozy stay. Views of the Rhine River from many rooms add a special touch, heightening the overall ambiance. Those celebrating special occasions like birthdays are treated to nicely decorated rooms, adding to the charm of the hotel.
Despite the smaller size of the rooms and bathrooms, the space is used efficiently and remains well-maintained. Some rooms feature large windows, French balconies and even whirlpools, providing a luxurious feel. Comfort is a priority with cleanliness attended to daily and amenities readily available. Although the rooms can be somewhat noisy, the stylish decor and beautiful views typically compensate.
The location on the river, combined with the aesthetically pleasing interiors, makes VIVA RIVERSIDE Altstadt Düsseldorf a standout choice for a cozy and scenic stay. For those seeking a unique and memorable accommodation experience, this hotel certainly delivers.
Beds
At VIVA RIVERSIDE Altstadt Düsseldorf, guests frequently commend the comfort and quality of the beds. Descriptions such as very comfortable, cozy queen-size and magnificent beds are common sentiments. The luxurious nature of the beds often enhances the overall experience with many guests noting how wonderfully they slept. Fluffy and cool pillows add to the cozy ambience, contributing to a good night’s rest.
However, some reviews indicate that the beds can be quite narrow, posing a challenge for taller individuals or those used to larger sleeping space. Occasionally, the mattress firmness and bed size received mixed feedback with some guests finding the bed rock hard or dealing with mattresses featuring dips. Furthermore, separate bedsheets and warmer bedding might not suit everyone, especially during summer months.
Despite these few concerns, the consensus is that the beds at VIVA RIVERSIDE Altstadt Düsseldorf offer a comfortable and restful experience with many guests appreciating the good quality mattresses and the luxury feel.
Cleanliness
The cleanliness of VIVA RIVERSIDE Altstadt Düsseldorf consistently impresses its guests with overwhelmingly positive reviews across the board. The rooms are described as very clean and modern with many guests emphasizing the spotless conditions and top-notch maintenance. The hotel’s extensive cleaning and disinfection routines contribute to a sense of safety and comfort, ensuring that all areas, from the cabins to the breakfast space, remain immaculate.
The recent refurbishments have resulted in classically modern and brilliantly clean accommodations, creating a welcoming and cozy environment. Guest rooms are scrupulously cleaned daily and the overall tidiness is maintained with great attention to detail. Many reviews also highlight the freshness and neatness of the spaces, noting that the hotel smells fresh and is very well kept.
Compliments extend to both the dedicated cleaning staff and their thorough service, further enhancing the guest experience. The combination of extraordinary good service, friendly staff and meticulous cleanliness make VIVA RIVERSIDE Altstadt Düsseldorf stand out as a commendable choice for travelers seeking a pristine and comfortable stay.
Staff
The staff at VIVA RIVERSIDE Altstadt Düsseldorf consistently receives high praise for their exceptional friendliness, professionalism and helpfulness. Guests frequently highlight the staff's welcoming and accommodating nature, mentioning their clear instructions, humor and attentiveness. The service provided is often described as perfect with many appreciating the polite and knowledgeable team. Despite a few mentions of unfriendliness at the reception, the overall impression is overwhelmingly positive with super friendly and attentive staff contributing to an unforgettable stay. The crew's dedication and accommodating attitude, along with their ability to communicate effectively in English, earn them consistent commendations, making the hotel a standout choice for visitors seeking impeccable service.
Wi-Fi
The reviews for the Wi-Fi at VIVA RIVERSIDE Altstadt Düsseldorf present a mixed experience for guests. On a positive note, many guests appreciated the fast and stable internet, which allowed for smooth work and reliable browsing when it was available. Some mentioned that the Wi-Fi signal was consistently good, providing a strong connection throughout their stay.
However, there were a number of issues reported that potential guests should be aware of. The Wi-Fi was only available upon request at the reception and sometimes it was not available outside the cruise season. Other guests found the process of accessing the Wi-Fi complicated and tiring with specific mentions of difficulties connecting with iPhones and issues with the Wi-Fi code. There were also several reports of slow Wi-Fi, interruptions in service and the connection not working at all for some. While some reviews mentioned decent Wi-Fi quality, others highlighted inconsistent experiences, indicating room for improvement.
Overall, while some found the Wi-Fi to be fast and reliable, others faced significant challenges in connectivity and access.
Honeymoon
The VIVA RIVERSIDE Altstadt Düsseldorf is highly praised for its suitability as a honeymoon destination. Guests highlighted the honeymoon suite and romantic dinners, which contribute to an enjoyable and luxurious experience. The ship's location is deemed ideal for honeymooners looking for a perfect romantic getaway. Visitors also described their stay as a blissful trip floating in luxury. The exceptional suite and luxurious amenities on board make it a perfect choice for a honeymoon trip. Overall, the romantic and opulent environment of the VIVA RIVERSIDE Altstadt Düsseldorf promises a highly enjoyable and memorable experience for newlyweds.
Luxury
VIVA RIVERSIDE Altstadt Düsseldorf offers a distinctly luxurious experience, evident from its opulent features and ambiance. The hotel exudes luxury from its richly decorated lobby to the high-end mini-Titanic atmosphere onboard, giving guests a feel of a floating luxury hotel right in Düsseldorf. The rooms are luxuriously equipped with superb furnishings and showers, contributing to a lavish atmosphere throughout the stay. Friendly staff and clean surroundings enhance the luxurious feel, making it a prime choice for those seeking an exquisite and first-class experience. The combination of a luxury river cruise setting and top-notch services ensures a memorable and indulgent stay.
Romantic
At VIVA RIVERSIDE Altstadt Düsseldorf, guests have raved about the romantic allure of their stay. The experience starts with a captivating breakfast view that sets the tone for unforgettable moments. The hotel's great atmosphere on the ship, combined with its incredible views, adds to the charm, making it a special place for couples. Guests describe their stays as relaxing, pleasant and cosy, ideal for an anniversary or romantic getaway.
From the romantic decor to the highly romantic atmosphere, every detail is meticulously crafted to create a dreamlike experience. The perfect romantic getaway can be spent sipping Mimosas for breakfast, watching ships pass by or admiring the breathtaking night view of the Rhine. Some guests even compare the ambiance to a scene from Titanic.
The romantic view of the Rhine, particularly stunning at sunset, can be enjoyed from the comfort of one's bed or from the bar with a drink in hand. The elegant atmosphere and the dreamy river cruise experience further amplify the romance. For those looking to explore Düsseldorf in a comfortable and uniquely romantic way, this hotel offers a perfect alternative.
The upper deck provides a particularly romantic setting with rooms offering river views and balconies enhancing the experience. Overall, VIVA RIVERSIDE Altstadt Düsseldorf offers an unforgettable and highly romantic experience by the Rhine.
No, VIVA RIVERSIDE Altstadt Düsseldorf doesn't have any pool.
No, a spa isn't available at VIVA RIVERSIDE Altstadt Düsseldorf.
No, VIVA RIVERSIDE Altstadt Düsseldorf doesn't allow dogs.
No, parking facilities aren't available at VIVA RIVERSIDE Altstadt Düsseldorf.
Yes, VIVA RIVERSIDE Altstadt Düsseldorf has a gym.