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Summary of reviewsHotel Indigo - Dusseldorf - Victoriaplatz by IHG, garners exceptional praise for its prime location, which perfectly balances centrality and tranquility. Strategically located within walking distance of the city center, old town and the Rhine River, it offers easy access to public transportation and nearby amenities such as restaurants and shops. Guests particularly appreciate the charming neighborhood of Pempelfort and the proximity to key attractions like Königsallee and various museums.
Breakfast at the hotel is frequently lauded for its quality and diversity, featuring freshly prepared egg dishes, pastries, cereals and juices that cater to a wide range of tastes. Despite occasional comments about pricing and limited variety, the overall experience is positive, leaving guests satisfied and ready for the day.
The hotel's dining options for dinner, however, receive mixed reviews due to limited on-site availability. While the lobby bar offers food and drinks until late, its service can be inconsistent. Nonetheless, the hotel's location makes up for this with a plethora of excellent dining options within walking distance.
The rooms at Hotel Indigo are a highlight, combining modern design with comfort. Guests often remark on the spacious, clean and well-decorated rooms, many of which feature balconies or garden views. Amenities such as Nespresso machines and high-quality toiletries add to the convenience and luxury. Minor issues like occasional noise and lapses in cleaning are overshadowed by the overwhelmingly positive feedback on room comfort and stylish interiors.
Cleanliness throughout the hotel is highly commended with both rooms and common areas maintained to a high standard. Guests enjoy a peaceful ambiance enhanced by modern amenities, contributing to a welcoming and comfortable stay.
The staff at Hotel Indigo are universally praised for their friendliness, helpfulness and professionalism. From the reception to the breakfast service, the staff's dedication to excellence significantly enhances the guest experience. Their readiness to assist with any requests and provide valuable tips for exploring the city is particularly appreciated.
Free Wi-Fi is another positive aspect, described as fast and efficient by most guests, although there are occasional reports of spotty connectivity. Parking options present some challenges due to the lack of a private hotel lot, leading guests to use nearby public garages which can be expensive. Nevertheless, the accessibility of these facilities is somewhat appreciated despite the cost.
Families find the hotel accommodating with spacious family suites and a child-friendly atmosphere. Extra beds and large rooms make it convenient for larger family gatherings. The comfortable beds, often described as exceptionally cozy, contribute significantly to a restful stay for all guests.
Although some guests question whether the hotel consistently meets four-star standards, it remains a favorite for many due to its stylish decor, clean rooms and friendly environment. Business travelers also find the hotel well-suited to their needs, highlighting its calm, professional atmosphere and well-equipped rooms.
For guests with disabilities, the hotel offers spacious and clean rooms with a ground-level accessible entrance. While overall accessibility is commendable, there are areas for improvement in the bathrooms to better accommodate wheelchair users.
Overall, Hotel Indigo - Dusseldorf - Victoriaplatz stands out for its strategic location, excellent staff, comfortable rooms and high standards of cleanliness, making it a popular choice for both leisure and business travelers. Show more
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Categories
Luxury Hotel
This boutique hotel focuses on local character and design, offering an upscale and unique stay. Guests appreciate its stylish interiors and attentive service.
Hotel Taking Steps Towards Sustainability
As part of the IHG group, this hotel likely adheres to IHG's global sustainability initiatives, which include reducing environmental impact and promoting responsible tourism.
Hotel for Honeymoon
Hotel Indigo offers stylish and comfortable accommodations with a modern design. Its convenient location and excellent service make it a great choice for a romantic getaway.
Family Friendly Hotel
This hotel offers stylish accommodations and a convenient location. Its unique design and comfortable rooms cater to families looking for a modern experience.
Dog Friendly Hotel
Hotel Indigo Düsseldorf - Victoriaplatz by IHG welcomes dogs of any size in designated rooms for an additional fee of €15 per pet, per night. Cats are also welcome. They provide food and water bowls, pet beds and blankets and freshly baked treats. Pet-sitting services are also available.
Romantic Hotel
This hotel offers stylish rooms and a vibrant atmosphere, perfect for couples looking for a modern and romantic experience. Its location near Victoriaplatz provides easy access to local attractions.
Accessible Hotel
This hotel offers 'Standard King Room Disability Access' and states that the entire unit is wheelchair accessible. It provides general rooms and facilities for disabled guests, including wheelchair access, accessible toilets, and accessible bathrooms.
Hotel with Gym
Hotel Indigo Düsseldorf - Victoriaplatz by IHG includes gym and fitness center.
4-Star Hotel
This stylish hotel stands out with its unique design and comfortable rooms. It offers a range of amenities and a great location, making it a popular choice for travelers.
Business Hotel
Hotel with Parking
Room Types
Standard RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Standard Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Executive King Room - Non-SmokingSome of these rooms have a balcony and are assigned according to availability.
Suite with TerraceThis air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Premium RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
King Suite with City ViewProviding free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Standard Queen Room with Garden View Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.
Standard Double Room with City ViewProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Premium King Room with City ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Premium King Room with Balcony and Garden ViewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.
Standard Queen Room with Balcony and Garden ViewThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.
One-Bedroom King Suite with City ViewProviding free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Standard King Room with City View - Disability AccessOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Guest Reviews
8.6
Very Good
Location
Hotel Indigo - Dusseldorf - Victoriaplatz by IHG, boasts an impressive location that receives high praise from guests. The hotel is perfectly situated within walking distance to the city center, old town and the scenic Rhine River, making it convenient for both leisure and business travelers. Public transportation options, including the subway and buses, are just a short stroll away, providing easy access to various parts of the city. Despite its centrality, the hotel enjoys a tranquil setting, away from the hustle and bustle, offering a peaceful retreat.
Guests appreciate the nearby amenities with a variety of restaurants, cafes, supermarkets and shops in close proximity. The charming neighborhood of Pempelfort adds to the appeal, offering delightful dining options and a pleasant ambiance. Key attractions such as the Königsallee and several museums are also easily reachable on foot or by a short tram ride.
For those with vehicles, there are ample parking spaces nearby and the quiet yet convenient location ensures a relaxing stay without compromising on accessibility. The balance between centrality and tranquility makes Hotel Indigo a standout choice for visitors to Düsseldorf.
Breakfast
Hotel Indigo - Dusseldorf - Victoriaplatz receives consistent compliments for its breakfast offerings. Many guests highlight its quality with terms like very good, excellent and top-notch, emphasizing the extensive and diverse options available. The variety includes freshly prepared egg dishes, fresh fruit, croissants, pastries, cereals and juices, ensuring something for every taste. The breakfast buffet often leaves nothing to be desired with some reviewers noting its hearty and plentiful nature.
Despite the praise, there are occasional mentions of areas needing improvement. Some guests feel that the breakfast could be more versatile and healthier. Issues such as limited cheese variety or a lackluster buffet experience were noted by a few. Additionally, the breakfast's cost came up several times; many felt it was too expensive for what was offered with prices not always aligning with expectations of value.
Overall, the breakfast at Hotel Indigo appears to satisfy the majority of guests with its delicious and varied selection, fresh ingredients and the attentive service provided by the staff, making it a positive start to the day despite a few noted shortcomings.
Dinner
The dining experience at Hotel Indigo - Dusseldorf - Victoriaplatz receives mixed reviews, predominantly due to limited options for dinner onsite. While breakfast receives high praise for its quality and taste, guests noted the restaurant was only open for breakfast. The lobby bar, which stays open until late, offers a selection of drinks and food, but its evening service appears inconsistent, leading to some disappointment. Despite the hotel's restaurant being closed for dinner, the hotel's location compensates with a range of excellent nearby restaurants. Guests appreciated the street's dining options, mentioning several great spots within walking distance. However, the limited in-house evening catering left some wishing for more convenience.
Rooms
Hotel Indigo - Dusseldorf - Victoriaplatz by IHG, offers a blend of modern design and comfort. Guests rave about the spacious, clean and well-equipped rooms with many highlighting the luxurious, contemporary decorations and practical furnishings. The rooms are bathed in natural light with many featuring balconies, mini terraces and garden views that add an element of tranquility.
The comfortable beds and chic interiors make for a pleasant stay, while amenities like Nespresso machines, kettles and well-sized bathrooms with quality toiletries ensure convenience. The hotel also caters well to business travelers, providing the necessary facilities and quiet rooms, especially those facing the garden.
However, some guests noted minor issues, such as room noise on the city side, insufficient lighting and occasional lapses in cleaning standards. Despite these, the overall feedback is overwhelmingly positive with special mentions of the friendly staff, modern aesthetic and well-maintained spaces contributing to a memorable lodging experience. The location is another plus with proximity to tram stops, supermarkets and a central yet peaceful ambiance.
Whether for a family suite or a solitary business trip, Hotel Indigo - Dusseldorf stands out for its stylish, spacious rooms and thoughtful amenities.
Beds
Guests at Hotel Indigo - Dusseldorf - Victoriaplatz generally praise the beds, describing them as very comfortable, super comfortable and even like a cloud. Many have remarked on the high quality of the mattresses and the excellent bedding, finding the beds to be a highlight of their stays. The beds are often noted to be large and spacious, enhancing the overall comfort. Some guests have particularly enjoyed the cozy blankets and pillows provided, further contributing to their positive sleeping experience.
However, there are occasional mentions of discomfort, such as instances of beds being too hard or saggy. Despite these few negative comments, the overall consensus leans heavily towards satisfaction with many guests expressing that the beds are among the best they've slept in.
The hotel rooms themselves are described as cozy with interesting interiors that complement the comfort of the beds. Certain guests also appreciated the hotel's attention to detail in room amenities and the ability to request bed and pillow replacements.
In summary, the beds at Hotel Indigo - Dusseldorf - Victoriaplatz are highly regarded by most guests for their exceptional comfort and quality, contributing significantly to a restful stay.
Cleanliness
Hotel Indigo - Dusseldorf - Victoriaplatz by IHG, has consistently received high marks for its exceptional standards of cleanliness and comfort. Guests frequently highlight the spotless conditions of both the rooms and common areas, often describing the rooms as very clean, comfortable and modern. The hotel’s attention to detail in maintaining cleanliness is evident with rooms being described as spacious, stylish and immaculately kept. Common areas and facilities are also praised for their cleanliness and organization.
Visitors appreciate the peaceful ambiance of the hotel and the modern amenities provided. The friendly staff further enhance the overall experience by ensuring that all areas are kept in top condition, contributing to a welcoming and comfortable stay. While a few minor issues such as cleanliness in some specific cases were noted, the overwhelming sentiment is that the hotel meets or exceeds expectations, making it a great option for travelers seeking a clean and comfortable stay in Dusseldorf.
Staff
Hotel Indigo - Dusseldorf - Victoriaplatz by IHG, boasts overwhelmingly positive feedback regarding its staff. Described consistently as very friendly, helpful and accommodating, the personnel at this hotel go above and beyond to ensure guests have a pleasant stay. The reception staff particularly receive high praises for their courteous and welcoming demeanor, making travelers feel immediately at home with warm greetings and professional service.
Guests frequently highlight the attentiveness and efficiency of all employees, noting their readiness to assist with any requests and provide helpful tips for exploring the city. The hotel team is commended for their service-oriented approach and dedication to maintaining a friendly atmosphere throughout the property.
A key strength of the staff is their ability to balance friendliness with professionalism. Whether at the reception, during breakfast or throughout the hotel, the personnel's commitment to excellence shines through. This has earned them commendations for top-notch service and even humorous interactions that add a personal touch to the guest experience.
Overall, the staff at Hotel Indigo - Dusseldorf - Victoriaplatz consistently receive high marks for their friendliness, helpfulness and professionalism, contributing significantly to the hotel's welcoming and accommodating environment.
Wi-Fi
Hotel Indigo - Dusseldorf - Victoriaplatz offers complimentary Wi-Fi that is generally well-received by guests. Many note that the internet is fast and efficient with good connectivity that serves multiple users effectively. While there are occasional mentions of the Wi-Fi being spotty or fluctuating, overall feedback points to the Wi-Fi service being a positive aspect of their stay. The hotel provides free Wi-Fi, adding convenience for those who need reliable internet access during their visit.
Parking
Hotel Indigo - Dusseldorf - Victoriaplatz faces some challenges regarding parking options. The hotel does not have its own private parking lot, causing guests to rely on nearby public parking facilities. While there are several parking garages in close proximity, they come with high costs, often considered expensive by visitors. These garages charge around 20 euros per day, though the hotel sometimes offers a discounted rate of 22 euros. On weekends, guests might find free parking options more easily.
Parking garages have a height restriction of up to 2 meters and while public parking is possible, it is often tricky due to availability issues. Although guests can conveniently park at a garage right next to the hotel, the cost remains a concern. Overall, the lack of hotel-owned parking spaces and guaranteed parking can be inconvenient, especially given the high fees associated with the nearby garages. Nonetheless, some travelers still appreciate the accessibility of the parking facilities despite the costs.
Family
Hotel Indigo - Dusseldorf - Victoriaplatz by IHG, is well-received by families with several guests highlighting its child-friendly atmosphere and suitability for family trips. The hotel offers spacious and beautiful family suites that are frequently praised for their size and comfort. Guests have noted the availability of extra beds, making it convenient for larger family gatherings. Additionally, the family rooms are consistently described as generous in size, contributing to an enjoyable stay for families. Breakfast is another standout feature, enjoyed by all family members. This hotel comes recommended for smaller family groups visiting Düsseldorf.
4 Star
Hotel Indigo - Dusseldorf - Victoriaplatz receives mixed reviews regarding its four-star rating. While it remains a favorite hotel in the four-star category for many visitors with some praising its overall quality, stylish decor and clean, comfortable rooms, others feel the hotel does not consistently meet four-star standards. The building is noted as not brand-new and some reviews mentioned that the high price did not always align with the performance, suggesting a discrepancy between cost and service quality. Despite these critiques, it’s still considered a good four-star option with a friendly environment where even four-legged friends are made to feel at home.
Business
Hotel Indigo - Dusseldorf - Victoriaplatz by IHG, is frequently praised for its suitability for business travelers. Guests emphasize the hotel's peaceful, calm and safe environment, contributing to a relaxed business stay. The professional atmosphere and clean organized facilities add to its appeal for those traveling for work.
The rooms are well-equipped with everything a business traveler could need, enhancing convenience and productivity during their stay. The hotel is situated in a good business location, making it easy for guests to navigate their professional commitments in the area.
The staff's efficiency in management, adherence to formal protocols and overall organization receive commendation, further establishing the hotel as a competent choice for business accommodations. Although some guests noted the higher price point, many still found that the experience matched their expectations in terms of price and performance.
However, there are mentions of occasional lapses in guest information provision and some instances of staff bashfulness. Despite these minor issues, the hotel maintains a reputation as an ideal setting for business trips, underscored by its clean, large environment and organized operations.
Accessible
Hotel Indigo - Dusseldorf - Victoriaplatz, an IHG Hotel, offers a promising experience for guests with disabilities. The rooms are noted for being very spacious and clean, providing ample space for maneuverability. The hotel features a ground-level accessible entrance, making initial entry straightforward. Additionally, the easy access to the railway station and the assistance with luggage offer convenience for travelers.
However, there are some areas for improvement within the accessible bathrooms. Guests have pointed out the lack of handles and the high placement of wheelchair toilets, which may pose challenges. Moreover, the step into the shower has been mentioned as a difficulty for those with leg issues.
Overall, while the hotel makes a commendable effort in areas of cleanliness and space, some adjustments in bathroom design could further enhance accessibility.
Romantic
The Hotel Indigo - Dusseldorf - Victoriaplatz by IHG, offers a wonderful stay overall, particularly well-suited for those seeking a romantic getaway. Guests frequently praise the calm and beautifully decorated suites and the romantic backyard, which is adorned thoughtfully. The ambiance throughout the hotel is described as beautiful and romantic, contributing to a memorable and intimate experience. Repeat visitors appreciate the quality of the bed and blankets, excellent bathroom products, varied and good breakfast and excellent lighting, all of which enhance the romantic charm of the hotel.
Dog Friendly
Hotel Indigo - Dusseldorf - Victoriaplatz receives high marks for its dog-friendly accommodations. Guests frequently highlight the thoughtful provisions for pets, including dog beds, blankets, towels, extra bowls and treats, which are warmly appreciated by pet owners. The staff go above and beyond, creating a very warm and personal touch with handwritten greetings for both humans and their furry companions. The hotel's pet packages and facilities are practical and well-maintained, ensuring a clean and comfortable stay for everyone. Family rooms are spacious and prepped with care, making them perfect for those traveling with pets. The welcoming atmosphere extends to both dogs and cats, though it’s important to note that dogs are not allowed in certain areas. However, overall, guests love how accommodating and pet-friendly the hotel is, ensuring a pleasant experience for dogs and their owners alike.
No, Hotel Indigo - Dusseldorf - Victoriaplatz by IHG doesn't have any pool.
No, a spa isn't available at Hotel Indigo - Dusseldorf - Victoriaplatz by IHG.
Yes, Hotel Indigo - Dusseldorf - Victoriaplatz by IHG welcomes dogs.
Yes, parking facilities are available at Hotel Indigo - Dusseldorf - Victoriaplatz by IHG.
Yes, Hotel Indigo - Dusseldorf - Victoriaplatz by IHG has a gym.