Sure Hotel by Best Western Ambassador Duesseldorf
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Summary of reviewsThe Sure Hotel by Best Western Ambassador Duesseldorf is highly praised for its strategic location, which is just a few minutes' walk from Düsseldorf's main train station, offering easy access to transportation and city attractions. Despite some noise from nearby public transportation, guests appreciate the proximity to the city center, restaurants and essential services, making it an ideal choice for both city trips and brief stopovers.
Many guests commend the hotel's breakfast, which is often described as delicious and extensive with a wide selection that caters to various tastes. Though occasionally basic and subject to replenishment delays, the breakfast is generally considered a valuable part of the stay, providing a satisfying start to the day.
The rooms are noted for their spaciousness and comfort with clean bedding and ample amenities such as a small fridge and tea/coffee facilities. However, the hotel's dated decor and occasional cleanliness issues, particularly with carpets and older furniture, are points of criticism. Some guests experience noise issues and discomfort due to lack of air conditioning and poor sound insulation.
Cleanliness in general receives positive remarks with daily maintenance and fresh towels, although detailed attention, especially in updating room interiors, is needed to enhance the overall guest experience.
The staff consistently earns high praise for their friendliness, helpfulness and professionalism, significantly enriching the guest experience. The reception team, in particular, is highlighted for their attentive service and efficient check-ins, creating a welcoming atmosphere.
Free WiFi is available throughout the hotel with many guests finding it reliable and fast, though some report connectivity issues in certain areas.
Parking is available at the hotel for a reasonable fee, though limited and somewhat narrow spaces can pose challenges. The parking facilities are generally secure and convenient for those able to find a spot.
For family travelers, the hotel is well-regarded, especially for its welcoming staff and amenities such as kids' play areas. Despite its location in a somewhat noisy area, the hotel provides a suitable environment for families with children.
The beds are often praised for their comfort and cleanliness, contributing to a good sleep experience, although some guests mention variations in firmness and occasional issues with older mattresses and smaller bed sizes.
As a three-star establishment, the hotel is deemed a decent and affordable option, particularly appreciated for its location and basic amenities, despite being somewhat outdated. It offers fair value for money, meeting the standard expectations for its category and serving as a simple, convenient choice for travelers prioritizing cost and location over luxury.
Categories
Many guests commend the hotel's breakfast, which is often described as delicious and extensive with a wide selection that caters to various tastes. Though occasionally basic and subject to replenishment delays, the breakfast is generally considered a valuable part of the stay, providing a satisfying start to the day.
The rooms are noted for their spaciousness and comfort with clean bedding and ample amenities such as a small fridge and tea/coffee facilities. However, the hotel's dated decor and occasional cleanliness issues, particularly with carpets and older furniture, are points of criticism. Some guests experience noise issues and discomfort due to lack of air conditioning and poor sound insulation.
Cleanliness in general receives positive remarks with daily maintenance and fresh towels, although detailed attention, especially in updating room interiors, is needed to enhance the overall guest experience.
The staff consistently earns high praise for their friendliness, helpfulness and professionalism, significantly enriching the guest experience. The reception team, in particular, is highlighted for their attentive service and efficient check-ins, creating a welcoming atmosphere.
Free WiFi is available throughout the hotel with many guests finding it reliable and fast, though some report connectivity issues in certain areas.
Parking is available at the hotel for a reasonable fee, though limited and somewhat narrow spaces can pose challenges. The parking facilities are generally secure and convenient for those able to find a spot.
For family travelers, the hotel is well-regarded, especially for its welcoming staff and amenities such as kids' play areas. Despite its location in a somewhat noisy area, the hotel provides a suitable environment for families with children.
The beds are often praised for their comfort and cleanliness, contributing to a good sleep experience, although some guests mention variations in firmness and occasional issues with older mattresses and smaller bed sizes.
As a three-star establishment, the hotel is deemed a decent and affordable option, particularly appreciated for its location and basic amenities, despite being somewhat outdated. It offers fair value for money, meeting the standard expectations for its category and serving as a simple, convenient choice for travelers prioritizing cost and location over luxury.
Hotel with Free Wi-Fi
This hotel offers complimentary Wi-Fi throughout the premises. Many guests noted the Wi-Fi as being generally reliable and fast with several specifically mentioning good to excellent connections.
3-Star Hotel
This hotel provides reliable accommodations and essential amenities. It is a practical choice for budget-conscious travelers.
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Guest Reviews
'Sure Hotel by Best Western Ambassador Duesseldorf' is highly regarded for its prime location, making it an excellent choice for travelers relying on public transport. The hotel is situated just a few minutes' walk from Düsseldorf's main train station (Hbf), ensuring quick and easy access to various parts of the city and beyond. Guests often highlight the convenience of being close to not only the train station but also tram and bus stations, facilitating smooth transit experiences.
The central location places the hotel within walking distance to the city center and the Old Town (Altstadt), albeit around a 20-25 minute stroll. This makes it an ideal spot for those looking to explore both the historical and modern attractions of Düsseldorf. Despite the centrality, some guests mention noise due to proximity to public transportation lines, particularly from trams and buses.
Additionally, the hotel is appreciated for its affordability coupled with its strategic location, making it suitable for both city trips and brief stopovers, especially for those catching early or late train connections. The presence of nearby restaurants and essential services adds to the overall convenience, enhancing the guest experience. The staff are frequently noted as friendly and helpful, contributing positively to the stay.
In summary, the hotel offers a superb and highly practical location for transit-oriented travelers, making it a sensible choice for those visiting Düsseldorf.
Many guests at Sure Hotel by Best Western Ambassador Duesseldorf have highlighted the breakfast as one of the strong points of their stay. The breakfast buffet is frequently described as delicious, extensive and rich, offering a wide selection for various tastes. The spread includes a variety of items, from simple and sufficient options to more elaborate and diverse choices. Several reviewers noted that the breakfast buffet was not only nicely presented but also great value for money, especially considering the prices. Some mentioned specific positive aspects like tasty scrambled eggs and sausage.
While comments on the quality and selection were largely positive, a few guests pointed out that the breakfast could sometimes be basic or not as extensive as anticipated. Occasionally, the replenishment of food items was reported to be sluggish or incomplete. Another highlight for guests was the professional and helpful staff, although a few reviews mentioned that the breakfast area could become crowded and lead to delays in service.
Overall, the breakfast service at the hotel generally met or exceeded guest expectations and was considered a satisfying start to the day, making it a noteworthy feature of their stay. However, there were occasional issues with availability due to unforeseeable circumstances, which slightly marred the otherwise positive experience.
The guest reviews of the Sure Hotel by Best Western Ambassador Duesseldorf provide a mix of feedback, predominantly highlighting large, spacious rooms that are generally comfortable and clean. Beds and pillows are often praised for their comfort and some bathrooms have been renovated, enhancing the overall experience. However, multiple reviews highlight that the rooms and hotel facilities are quite dated and in need of significant renovation. Dirty carpets and worn-out furniture are recurring criticisms, along with issues of noise, especially in rooms facing the street. Despite these drawbacks, many guests appreciate the affordability and basic amenities provided, such as a small fridge and tea/coffee facilities, adding to the practicality of their stay. Cleanliness is frequently acknowledged, although there are occasional lapses leading to dissatisfaction. Additionally, a lack of air conditioning and poor sound insulation contribute to discomfort in several instances. Overall, the hotel offers spacious, comfortable rooms at a reasonable price, but it could benefit greatly from updates and better maintenance.
The beds at 'Sure Hotel by Best Western Ambassador Duesseldorf' generally receive positive feedback for comfort and cleanliness. Many guests describe the beds as comfortable with clean and cozy bedding contributing to a pleasant sleep experience. Good mattresses and ample pillows further enhance the comfort level for visitors. Large beds are also appreciated by those who value space.
However, some reviews indicate areas for improvement. Issues such as beds being too soft or hard are mentioned and a few guests felt that certain beds and mattresses were old or uneven, causing discomfort. Single beds and smaller bed sizes were noted as a downside by some guests and the arrangement of two separate beds pushed together was not ideal for everyone. Additionally, poor sound insulation added to the inconvenience for some visitors, despite the comfortable beds.
Overall, while there are mixed opinions, many guests found the beds comfortable and the rooms clean, making for a generally satisfying stay.
Sure Hotel by Best Western Ambassador Duesseldorf generally receives commendations for its cleanliness, particularly noting that many rooms are clean and comfortable. The cleaning staff maintain the rooms daily, ensuring fresh towels and a tidy environment, contributing positively to guests' experiences.
Despite these efforts, cleanliness issues do surface, especially regarding the carpets and some older furnishings. Guests frequently mention stained and old carpets that detract from the overall cleanliness. Curtains and certain areas in rooms also sometimes appear dusty or outdated, impacting the perceived hygiene. Bathrooms, while frequently mentioned as clean, also receive some criticism for lacking thorough cleanliness with issues such as dirty coffee machines and dusty fixtures.
The structure itself, being older and somewhat modernized, still manages to present a clean environment overall, but it's clear that more attention to detail and some renovations, especially of carpets and older furniture, would significantly enhance guest satisfaction. The exterior and certain facilities occasionally show wear, but the general upkeep remains solid. The hotel’s staff is noted for their friendly and accommodating service, often ensuring that guests' primary needs are met promptly.
In conclusion, while the Sure Hotel maintains a level of cleanliness satisfactory for short stays and those who prioritize basic comforts, there is room for improvement, particularly in updating and maintaining room interiors to ensure a more consistently clean and pleasant atmosphere.
Guest reviews of the 'Sure Hotel by Best Western Ambassador Düsseldorf' consistently highlight the exceptional quality of the hotel's staff. Descriptions frequently emphasize that the staff is very friendly, helpful and polite, creating a welcoming atmosphere for guests. The reception team, in particular, is often commended for being super friendly, service-oriented and effective in their roles. Many guests noted the attentive and kind nature of the personnel, pointing out that they felt warmly received and well cared for during their stays.
Moreover, specific mentions of quick and smooth check-ins contribute to the positive impression, making the arrival experience stress-free. Despite occasional remarks about language barriers, the staff's dedication to accommodating guests stands out. Instances of unfriendliness are rare and seem to be exceptions to an otherwise overwhelmingly positive trend.
Special acknowledgments include staff members being described as incredibly helpful, professional and competent with the night portier receiving specific praise for their friendliness. The hospitality extends beyond mere pleasantries, as guests appreciate the detail-minded and patient nature of the service provided.
Overall, the guest reviews collectively paint a picture of a hotel where the staff's friendliness, attentiveness and willingness to assist significantly enhance the guest experience, making it a comfortable and pleasant stay for most visitors.
Sure Hotel by Best Western Ambassador Duesseldorf offers complimentary WiFi throughout the premises. Many guests noted the WiFi as being generally reliable and fast with several specifically mentioning good to excellent connections. The central WiFi access in the lobby area received positive remarks for its stable performance without data charges. Furthermore, the internet speed was described as super fast and perfect by a handful of patrons.
However, there were some mixed reviews about WiFi performance in certain areas. A few guests reported connectivity issues and unstable internet, particularly noting the WiFi was not as strong upstairs or in some rooms. There were specific mentions of the need for improved internet reception in the rooms and a few guests encountered no WiFi in their accommodations.
Overall, while the majority of feedback highlights a good, fast and free WiFi experience, there are some areas that could benefit from improved stability and stronger connections.
Parking at Sure Hotel by Best Western Ambassador Duesseldorf offers a mix of experiences, largely positive but with a few limitations. The property provides both secured parking in the hotel courtyard and private parking facilities, ensuring that guests can park their cars safely. Parking is generally easy to access and is subject to an additional fee, which is considered reasonable by many reviewers, typically around 10 to 15 euros per day.
While parking is available on hotel grounds, including spaces in the courtyard suitable for about nine cars and some in the backyard, the number of parking spots is limited and the spaces are noted to be quite narrow. As a result, guests might sometimes find the hotel parking lot full and may need to search for alternative parking options nearby, such as a parking garage across from the hotel. The convenience of 24-hour access to the parking area adds to the overall ease of parking at the hotel.
Parking is viewed as relatively affordable, but not without challenges. The limited availability can sometimes require guests to drive around to find a spot and the tight spaces may make parking difficult for larger vehicles. Despite these minor issues, the parking facilities are generally seen as secure and sufficient for those able to secure a spot on site. The parking options cater well to most guests' needs, offering a secure place to leave their vehicles during their stay.
Sure Hotel by Best Western Ambassador Duesseldorf is a commendable option for families traveling with children, highlighted by numerous positive reviews that underscore its family-friendly atmosphere and amenities. Guests have praised the accommodating and welcoming staff who go out of their way to ensure a pleasant stay even for the youngest members. The breakfast is noted for its variety, catering well to families with diverse preferences.
The hotel offers specialized settings for family entertainment, including kids' play areas, a kids’ library and a playground, which provide ample engagement for children. For those who enjoy a bit of sport, there’s also a table tennis setup. Family rooms are available, adding to the convenience, although there have been mentions of the children’s beds being slightly uncomfortable and the small showers causing some trouble.
Despite being situated in a rather noisy and run-down area, the hotel itself maintains a calm environment suitable for family stays. It seems particularly ideal for short family trips with positive remarks about the family-friendly ambiance throughout the premises. The annual Christmas markets, while crowded, are nearby and remain an exciting attraction that's family-friendly.
Overall, Sure Hotel by Best Western Ambassador Duesseldorf presents itself as a strong candidate for families seeking a stable, accommodating and enjoyable stay in the area.
The Sure Hotel by Best Western Ambassador Duesseldorf is generally recognized as a decent three-star option, providing good value for money. Its location near the main train station is highly appreciated, making it ideal for both short stays and work-related trips. Guests frequently highlight its equitable services and fair price-performance ratio, noting that it offers what one might expect from a hotel in this category.
While the hotel is described as outdated with some wear and tear visible in its furnishings and carpets, it remains a solid choice for those looking to stay central without splurging. Its basic amenities are suitable for those who don't mind compromises for affordability. However, some reviews mention noise issues due to thin walls and suggest that the facilities could benefit from modernization.
Overall, the hotel meets the standard expectations for a three-star establishment, being a simple and convenient option for city trips, especially for travelers who prioritize location and cost over luxury.
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Location
The central location places the hotel within walking distance to the city center and the Old Town (Altstadt), albeit around a 20-25 minute stroll. This makes it an ideal spot for those looking to explore both the historical and modern attractions of Düsseldorf. Despite the centrality, some guests mention noise due to proximity to public transportation lines, particularly from trams and buses.
Additionally, the hotel is appreciated for its affordability coupled with its strategic location, making it suitable for both city trips and brief stopovers, especially for those catching early or late train connections. The presence of nearby restaurants and essential services adds to the overall convenience, enhancing the guest experience. The staff are frequently noted as friendly and helpful, contributing positively to the stay.
In summary, the hotel offers a superb and highly practical location for transit-oriented travelers, making it a sensible choice for those visiting Düsseldorf.
Breakfast
While comments on the quality and selection were largely positive, a few guests pointed out that the breakfast could sometimes be basic or not as extensive as anticipated. Occasionally, the replenishment of food items was reported to be sluggish or incomplete. Another highlight for guests was the professional and helpful staff, although a few reviews mentioned that the breakfast area could become crowded and lead to delays in service.
Overall, the breakfast service at the hotel generally met or exceeded guest expectations and was considered a satisfying start to the day, making it a noteworthy feature of their stay. However, there were occasional issues with availability due to unforeseeable circumstances, which slightly marred the otherwise positive experience.
Rooms
Beds
However, some reviews indicate areas for improvement. Issues such as beds being too soft or hard are mentioned and a few guests felt that certain beds and mattresses were old or uneven, causing discomfort. Single beds and smaller bed sizes were noted as a downside by some guests and the arrangement of two separate beds pushed together was not ideal for everyone. Additionally, poor sound insulation added to the inconvenience for some visitors, despite the comfortable beds.
Overall, while there are mixed opinions, many guests found the beds comfortable and the rooms clean, making for a generally satisfying stay.
Cleanliness
Despite these efforts, cleanliness issues do surface, especially regarding the carpets and some older furnishings. Guests frequently mention stained and old carpets that detract from the overall cleanliness. Curtains and certain areas in rooms also sometimes appear dusty or outdated, impacting the perceived hygiene. Bathrooms, while frequently mentioned as clean, also receive some criticism for lacking thorough cleanliness with issues such as dirty coffee machines and dusty fixtures.
The structure itself, being older and somewhat modernized, still manages to present a clean environment overall, but it's clear that more attention to detail and some renovations, especially of carpets and older furniture, would significantly enhance guest satisfaction. The exterior and certain facilities occasionally show wear, but the general upkeep remains solid. The hotel’s staff is noted for their friendly and accommodating service, often ensuring that guests' primary needs are met promptly.
In conclusion, while the Sure Hotel maintains a level of cleanliness satisfactory for short stays and those who prioritize basic comforts, there is room for improvement, particularly in updating and maintaining room interiors to ensure a more consistently clean and pleasant atmosphere.
Staff
Moreover, specific mentions of quick and smooth check-ins contribute to the positive impression, making the arrival experience stress-free. Despite occasional remarks about language barriers, the staff's dedication to accommodating guests stands out. Instances of unfriendliness are rare and seem to be exceptions to an otherwise overwhelmingly positive trend.
Special acknowledgments include staff members being described as incredibly helpful, professional and competent with the night portier receiving specific praise for their friendliness. The hospitality extends beyond mere pleasantries, as guests appreciate the detail-minded and patient nature of the service provided.
Overall, the guest reviews collectively paint a picture of a hotel where the staff's friendliness, attentiveness and willingness to assist significantly enhance the guest experience, making it a comfortable and pleasant stay for most visitors.
Wi-Fi
However, there were some mixed reviews about WiFi performance in certain areas. A few guests reported connectivity issues and unstable internet, particularly noting the WiFi was not as strong upstairs or in some rooms. There were specific mentions of the need for improved internet reception in the rooms and a few guests encountered no WiFi in their accommodations.
Overall, while the majority of feedback highlights a good, fast and free WiFi experience, there are some areas that could benefit from improved stability and stronger connections.
Parking
While parking is available on hotel grounds, including spaces in the courtyard suitable for about nine cars and some in the backyard, the number of parking spots is limited and the spaces are noted to be quite narrow. As a result, guests might sometimes find the hotel parking lot full and may need to search for alternative parking options nearby, such as a parking garage across from the hotel. The convenience of 24-hour access to the parking area adds to the overall ease of parking at the hotel.
Parking is viewed as relatively affordable, but not without challenges. The limited availability can sometimes require guests to drive around to find a spot and the tight spaces may make parking difficult for larger vehicles. Despite these minor issues, the parking facilities are generally seen as secure and sufficient for those able to secure a spot on site. The parking options cater well to most guests' needs, offering a secure place to leave their vehicles during their stay.
Family
The hotel offers specialized settings for family entertainment, including kids' play areas, a kids’ library and a playground, which provide ample engagement for children. For those who enjoy a bit of sport, there’s also a table tennis setup. Family rooms are available, adding to the convenience, although there have been mentions of the children’s beds being slightly uncomfortable and the small showers causing some trouble.
Despite being situated in a rather noisy and run-down area, the hotel itself maintains a calm environment suitable for family stays. It seems particularly ideal for short family trips with positive remarks about the family-friendly ambiance throughout the premises. The annual Christmas markets, while crowded, are nearby and remain an exciting attraction that's family-friendly.
Overall, Sure Hotel by Best Western Ambassador Duesseldorf presents itself as a strong candidate for families seeking a stable, accommodating and enjoyable stay in the area.
3 Star
While the hotel is described as outdated with some wear and tear visible in its furnishings and carpets, it remains a solid choice for those looking to stay central without splurging. Its basic amenities are suitable for those who don't mind compromises for affordability. However, some reviews mention noise issues due to thin walls and suggest that the facilities could benefit from modernization.
Overall, the hotel meets the standard expectations for a three-star establishment, being a simple and convenient option for city trips, especially for travelers who prioritize location and cost over luxury.
No, Sure Hotel by Best Western Ambassador Duesseldorf doesn't have any pool.
No, a spa isn't available at Sure Hotel by Best Western Ambassador Duesseldorf.
No, Sure Hotel by Best Western Ambassador Duesseldorf doesn't allow dogs.
Yes, parking facilities are available at Sure Hotel by Best Western Ambassador Duesseldorf.
No, Sure Hotel by Best Western Ambassador Duesseldorf doesn't have a gym.
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