Durango24.05497600,
-104.61522100,
Boulevard Francisco Villa 4301 Col. 20 De Noviembre(Show on Map)
9.2
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsMision Express Durango is highly regarded for its strategic location, which offers both convenience and accessibility for travelers, particularly those on business trips. Its proximity to the airport and bus station and nearby amenities such as Walmart and various dining options, add to its appeal. While it is somewhat distant from the historical district and city center, the hotel's calm and clean environment, combined with easy access to major routes, make it an ideal choice for business meetings and events.
Guests consistently praise the hotel's cleanliness and well-maintained facilities with rooms described as clean, comfortable and larger than expected. The beds and pillows are particularly noted for their exceptional comfort, contributing to a restful night's sleep. Despite occasional issues with dim lighting and minor maintenance needs, the overall lodging experience is positive, bolstered by efficient housekeeping and a friendly, responsive staff.
The breakfast at Mision Express Durango receives commendations for its freshness, variety and the friendly, bilingual staff. Guests appreciate the buffet-style options that provide a satisfying start to the day. Dinner, although noted for its delicious taste and efficient service, has room for improvement in terms of menu diversity and service speed. However, the overall dining experience remains positive.
The staff at Mision Express Durango are frequently highlighted for their friendliness, politeness and attentiveness. The reception team and housekeeping staff are especially commended for their efficient service and professional demeanor, contributing to a welcoming and comfortable stay.
The hotel's internet connection is generally reliable, which is crucial for business travelers. While occasional connectivity issues are reported, the overall quality of the wifi is satisfactory. Additionally, the hotel offers spacious and well-lit parking, although the limited availability of spaces during peak times is a noted concern.
Mision Express Durango also caters well to travelers with pets, providing a comfortable and accommodating environment. However, clearer communication regarding pet fees would enhance the experience for pet owners.
Overall, Mision Express Durango is a highly recommended option for travelers seeking a clean, comfortable and well-located hotel with excellent service and facilities, particularly suitable for business trips and travelers with pets. Show more
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Categories
Family Friendly Hotel
Offers comfortable and practical accommodations for families. It provides convenient access to local attractions. It is known for its mission to give the best service.
Dog Friendly Hotel
This hotel allows one dog under 15 kg in designated rooms for an additional fee of MXN 600 per night. It provides amenities like a dog bed and food bowls and requires proof of current pet vaccinations.
Hotel with Parking
Mision Express Durango provides free private parking on site with no reservation needed, ensuring easy access. The hotel also offers accessible parking and electric vehicle charging stations, along with spacious and well-lit parking areas.
EV charging stations
4-Star Hotel
It offers air-conditioned rooms with free WiFi and features a shared lounge. The staff is friendly and accommodating. The rooms are clean and the internet connection is reliable.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Standard Queen RoomThe double room offers air conditioning, a safe deposit box, heating, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.
Double RoomThe double room provides air conditioning, a safe deposit box, heating, a flat-screen TV with cable channels, as well as city views. The unit offers 2 beds.
Deluxe RoomThe air-conditioned double room provides a flat-screen TV with satellite channels, a coffee machine, a safe deposit box, heating as well as city views. The unit offers 1 bed.
Dog Friendly RoomThe double room offers air conditioning, a safe deposit box and a patio. The unit has 2 beds.
Guest Reviews
9.2
Excellent
Location
Mision Express Durango enjoys a strategic location that offers both convenience and accessibility. Situated close to the airport and the bus station, it serves as an ideal spot for travelers needing quick transit options. Guests have praised the hotel for being perfect for business trips with its easy route access, particularly given Durango's challenging traffic conditions in the city center. The hotel's proximity to a major avenue makes it an accessible choice for events and business meetings.
While its location is somewhat on the outskirts of the city, it offers a calm and clean environment. It’s also nearby to amenities like Walmart and various dining options, which adds to the convenience. However, it is distant from the historical district and city center, making it less suited for those looking to explore Durango's main tourist attractions.
Guests have highlighted the excellent facilities and cleanliness and appreciated the very good breakfast and friendly staff. Despite being far from downtown, the hotel's overall value proposition with comfortable and quiet rooms, good price-quality ratio and accommodating facilities, has left many visitors satisfied.
Breakfast
At Mision Express Durango, breakfasts are frequently praised for their freshness and plentiful offerings. Guests often highlight the delicious taste and variety of the breakfast menu, which includes buffet-style options that allow diners to serve themselves multiple times. Many reviews commend the friendly and bilingual staff, as well as the excellent location and cleanliness of the dining area, enhancing the overall dining experience.
Some guests appreciate the breakfast’s inclusivity in the room rate, noting that it offers a wide array of items suitable for getting the day off to a good start. However, a few guests feel that the breakfast variety could be improved and that the serving hours could be extended.
Overall, the breakfast at Mision Express Durango is well-regarded for its delicious and varied offerings, providing a satisfying start to the day amidst friendly service and a welcoming atmosphere.
Dinner
The dining experience at 'Mision Express Durango' receives generally positive remarks from guests who have dined at the hotel restaurant. Reviews highlight the delicious food and good quality overall with special mentions of a delightful dinner service. Guests appreciate the kind and attentive restaurant staff, noting that the food is both tasty and efficiently served, creating a pleasant ambiance for an evening meal.
However, some critiques do emerge with comments on the limited variety of the dinner menu, especially for those avoiding meat. Additionally, there are mentions of slow service and occasional unavailability of certain menu options. Despite these minor setbacks, the overall quality of the food and the satisfactory service contribute positively to the dining experience at the hotel. Nearby alternatives, like the adjoining Holiday Inn’s restaurant and a local café, are noted as decent but not exceptional alternatives.
In summary, while there is room for improvement concerning menu diversity and service speed, the dinner experience at 'Mision Express Durango' generally meets guests' expectations with its good quality food and pleasant service.
Rooms
Mision Express Durango offers a range of accommodation experiences with several positive aspects highlighted by guests. The standout feature is the comfort of the rooms, which are often described as clean, comfortable and accommodating. Many guests appreciated the larger-than-expected room sizes compared to other hotels in Mexico, though some did mention that certain rooms felt small, especially bathrooms designed for multiple people.
The design and upkeep of the accommodations receive commendations for their simplicity and pleasant ambiance. The facilities are generally tidy with sufficient storage space for valuables and clothing. Despite these positives, lighting in the rooms can be dim and additional lighting would enhance the experience.
Guest reviews suggest that rooms are mostly clean and comfortable with efficient housekeeping ensuring a pleasant stay. However, there are recurring mentions of an unpleasant musty or damp smell in some rooms and a few guests noted issues with noise from neighboring areas and unsatisfactory soundproofing. Bathrooms and sinks occasionally require maintenance with some travelers reporting poor conditions.
Staff service is highly regarded with the team known for being friendly and quick to address any concerns, including room changes when necessary. The check-in process is notably fast, adding to the convenience of staying at the hotel.
In summary, Mision Express Durango provides a generally comfortable and clean lodging option with good value for money. While certain rooms and aspects of maintenance need attention, the overall guest experience is positive, bolstered by a friendly and responsive staff.
Beds
Nestled in Durango, 'Mision Express Durango' is known for offering a restful night's sleep, thanks to the exceptionally comfortable beds widely appreciated by its guests. The comfort level of both the beds and pillows frequently stands out with many guests describing them as very comfortable or even superbly comfortable. The bedding and pillows are also noted to be in good condition, contributing to the overall relaxation experience.
Occasionally, some guests have mentioned the beds are not as comfortable as expected, pointing out issues like hard mattresses and a general need for improvement. However, these comments are less frequent compared to the overwhelming number of positive remarks.
In addition to the comfort, the hotel rooms are regularly praised for being clean and providing a tranquil, quiet environment, which further enhances the restful experience. Overall, 'Mision Express Durango' seems to prioritize guest comfort, particularly when it comes to their beds, making it a noteworthy choice for travelers seeking a good night's sleep.
Cleanliness
Travelers consistently commend 'Mision Express Durango' for its impressive cleanliness and modern facilities. Guests highlight that everything from the reception area to the rooms is notably clean and well-maintained. The rooms are described as super nice, comfortable and modern, contributing to an overall pleasant stay. The cleanliness of the hotel extends to the facilities and the property, which are meticulously kept tidy and orderly.
Visitors appreciate the comfortable beds and pillows, ensuring a good night's rest. The cleanliness of the rooms receives particular praise with many noting consistent standards and excellent upkeep. The breakfast is also a standout feature, regarded as both delicious and satisfying. The hotel's peaceful ambiance adds to the appeal, promoting a quiet and relaxing environment.
While most reviews are overwhelmingly positive regarding the cleanliness and comfort, a few guests mentioned minor issues with hygiene in specific areas, such as the bathroom curtains. However, these instances appear to be exceptions rather than the norm. The friendly and professional staff further enhance the experience, providing helpful and kind service.
Overall, 'Mision Express Durango' upholds a strong reputation for cleanliness and comfort, making it a reliable choice for travelers seeking a well-kept, comfortable and modern lodging option.
Staff
The staff at Mision Express Durango consistently receive high praise for their friendliness and attentiveness. Guests often highlight the excellent attention and service provided by the hotel employees, noting that they are always friendly, polite and eager to help. The reception staff, in particular, are frequently mentioned for their approachable and courteous demeanor. Housekeepers and service staff are described as discreet and efficient, contributing to the hotel’s clean and quiet atmosphere.
While there are occasional mentions of less attentive service, the overall consensus is that the staff are well-trained, efficient and supportive. The hotel manager is often commended for being attentive and ensuring that guests' needs are met. Many guests appreciate the kind and accommodating nature of the personnel, making their stay pleasant and comfortable.
The positive feedback extends to the hospitality and warmth demonstrated by all staff members with several reviewers specifically noting the great treatment they received. This friendly and efficient service creates a welcoming environment, making Mision Express Durango a highly recommended place for a pleasant stay.
Wi-Fi
Mision Express Durango offers a generally reliable internet connection with many guests noting that the wifi works perfectly throughout the property. This is particularly important for those traveling for work purposes, as having dependable wifi can be crucial. The quality of the wifi service has been appreciated with some reviews describing it as very good.
However, there are occasional issues with the internet, such as intermittent connectivity, weak signals and slower speeds when the hotel is more crowded. Some guests have reported that the internet is not free and that they experienced slow speeds despite paying for the service. While the wifi overall tends to be functional and satisfactory for many, these inconsistencies have been a point of concern for some.
Parking
Mision Express Durango's parking situation garners mixed feedback. On the positive side, the hotel offers a spacious and well-lit parking area that is easily accessible. Guests appreciate the ample parking with space available for cargo trucks, motorcycles and general use. The parking lot is described as secure with some areas covered with shade netting for added convenience.
However, several reviews express concerns about the limited number of parking spaces, especially during peak times. Issues are noted with overcrowding and the size of the parking lot, which some guests find too small. There are also mentions of insufficient covered parking options. Despite these concerns, guests have noted that alternatives are provided, such as the use of an adjacent parking lot when necessary.
Business
Mision Express Durango stands out as an optimal choice for business travelers, praised for its practical and efficient services tailored for work needs. The hotel offers excellent WiFi, crucial for work purposes and features spacious desks that facilitate productivity. Its facilities cater well to business requirements, offering better space than typical business class accommodations. Located ideally for business development, the hotel is highly recommended for those on professional trips. Additionally, laundry services further enhance the suitability for business stays. Navigating the area might pose a challenge for unfamiliar guests, but the hotel's advantages significantly outweigh this minor inconvenience.
Accessible
Mision Express Durango offers a convenient and accessible location for guests. The hotel is situated on the ground floor, eliminating the need for stairs and making access easy, particularly for those with mobility issues. However, there are several areas where accessibility could be improved. The bathrooms are noted to be quite small, which could pose challenges for larger groups or individuals needing additional space. Moreover, the hotel is not wheelchair accessible and some guests have pointed out a general lack of accessibility features. Additionally, there are concerns about maintenance, particularly with sink drains and dim lighting in the rooms. While the location is beneficial, the hotel could enhance its services by providing better room service options and improving overall accessibility features.
Dog Friendly
'Mision Express Durango' is recognized for its accommodating and pet-friendly environment, making it a good choice for travelers with pets. The hotel boasts a favorable location and the facilities required to ensure a comfortable stay for pets. The policy on pets is an advantage, reflecting its pet-friendly stance. However, there are some concerns regarding clarity on the pet fee during the reservation process and guests have noted that the additional charges per pet were not always communicated upfront. Despite a few criticisms about the excessive pet fee, the hotel's overall pet-friendly services stand out positively.
No, Mision Express Durango doesn't have any pool.
No, a spa isn't available at Mision Express Durango.
Yes, Mision Express Durango welcomes dogs.
Yes, parking facilities are available at Mision Express Durango.