City Express by Marriott Durango
Durango
24.05350300,
-104.61771500
,
Blvd. Francisco Villa No. 4021, Col. 20 De Noviembre
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsCity Express by Marriott Durango offers a well-rounded and generally positive experience for travelers, whether visiting for leisure or business. The hotel's prime location provides easy access to restaurants, a supermarket, and key routes, which is appreciated by both leisure and business travelers. Guests highlight the strategic location near the entrance of Durango and the industrial area, making it convenient for exploring historic downtown or catching a flight. The inclusion of a varied and tasty breakfast further enhances the stay, although improvements in managing peak hour crowds could improve comfort.
Rooms are often described as clean, comfortable, and efficient in their use of space, offering a cozy environment with essentials like good lighting and effective air conditioning. While some noise and occasional maintenance issues are mentioned, the overall perception is of a well-maintained facility. Cleanliness receives particular praise, supported by the friendly and attentive staff who contribute to a welcoming atmosphere. The staff's professionalism and promptness in addressing guest concerns are consistently noted as standout features, enhancing guest satisfaction.
While the Wi-Fi service has received mixed feedback, with some experiencing inconsistency and signal issues, the helpfulness of the staff in addressing these concerns is noted. The bedding experience, although varied, with some guests finding the beds too hard, reflects an area with potential for improvement.
Overall, City Express by Marriott Durango maintains a solid reputation for its cleanliness, friendly service, and convenient location, making it an attractive choice for both leisure and business travelers seeking a comfortable and efficient stay in Durango.
Categories
Rooms are often described as clean, comfortable, and efficient in their use of space, offering a cozy environment with essentials like good lighting and effective air conditioning. While some noise and occasional maintenance issues are mentioned, the overall perception is of a well-maintained facility. Cleanliness receives particular praise, supported by the friendly and attentive staff who contribute to a welcoming atmosphere. The staff's professionalism and promptness in addressing guest concerns are consistently noted as standout features, enhancing guest satisfaction.
While the Wi-Fi service has received mixed feedback, with some experiencing inconsistency and signal issues, the helpfulness of the staff in addressing these concerns is noted. The bedding experience, although varied, with some guests finding the beds too hard, reflects an area with potential for improvement.
Overall, City Express by Marriott Durango maintains a solid reputation for its cleanliness, friendly service, and convenient location, making it an attractive choice for both leisure and business travelers seeking a comfortable and efficient stay in Durango.
Business Hotel
City Express Durango provides wireless internet access, a business center, parking, a gym, and a breakfast area.
Hotel with Parking
Guests at City Express by Marriott Durango benefit from complimentary self-parking on site. The hotel also provides accessible parking and electric vehicle charging stations, adding to the convenience for travelers with cars.
EV charging stations
4-Star Hotel
This hotel provides practical amenities and comfortable accommodations, suitable for business and leisure travelers. Its association with the Marriott brand ensures a consistent quality of service and facilities.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel with Gym
Guest Reviews
City Express by Marriott Durango boasts a prime location that appeals to a variety of visitors, making it an ideal choice for anyone exploring the region. Situated conveniently near restaurants and a supermarket, guests appreciate the easy access to dining and shopping options within walking distance. The hotel is strategically located close to the entrance of Durango, offering smooth accessibility to historic downtown and key routes leading to the airport. Whether staying for personal purposes or simply passing through, visitors find the location beneficial, especially for its inclusion of breakfast and essential room amenities. The proximity to the industrial area and main points of Durango enhances its appeal for business travelers. Overall, the hotel positions itself as a clean, comfortable, and quiet option in a central yet serene part of the city, ensuring a pleasant stay for all types of travelers.
City Express by Marriott Durango offers a breakfast experience that receives praise from many guests, despite some areas needing improvement. Many reviews highlight the breakfast as excellent, with a good variety on the buffet that caters to different tastes and dietary preferences. Guests often describe the breakfast as tasty, hearty, complete, and satisfying, with the quality of food being generally well regarded. The inclusion of breakfast is seen as a valuable addition to the stay, enhancing the overall convenience of the hotel experience.
While the food's taste and variety receive positive remarks, some guests note that the breakfast area can become quite crowded, leading to a lack of seating and timely replenishment, which impacts the comfort and availability of food. Others mention that although the breakfast is good, the serving area feels small, and during busier times, some trays run out of food. Suggestions for improvement include expanding the breakfast service area, ensuring sufficient food supply, and managing the flow of guests during peak hours to alleviate overcrowding.
Overall, the breakfast at City Express by Marriott Durango is generally appreciated for its taste and quality, making it a favorable feature for guests, but further attention to service logistics could enhance the dining experience.
City Express by Marriott Durango offers travelers a mixed bag of room experiences that cater to different preferences. Many guests find the rooms to be clean, comfortable, and well-maintained, highlighting the hotel's commitment to providing a pleasant stay. Comfort is often noted, with guests appreciating the beds and amenities, alongside a good breakfast and helpful staff, which add to the overall experience.
The rooms, although generally perceived as small, are described as well-utilized spaces with good lighting, making them functional for a comfortable stay. Cleanliness is a recurring positive note, with frequent mentions of clean bedding and towels that meet guests’ expectations. The proximity to the airport is an added convenience that travelers appreciate.
Nevertheless, some guests have experienced challenges during their stay, such as noise from adjacent rooms and varied odors affecting room quality. There's also feedback regarding room readiness, furniture issues, and occasional technical problems with room amenities like air conditioning. Despite these drawbacks, many guests still acknowledge the effective use of space and the clean, cozy environment provided by the hotel.
The bed situation at City Express by Marriott Durango has been a mix of experiences for guests. Numerous reviews have pointed out that the beds tend to be on the harder side, and some mattresses appear worn out, impacting the comfort level. Pillows also received mixed feedback, with some guests finding them lacking in support. On the positive side, there are guests who found the beds to be quite comfortable, though these mentions are less frequent. Issues such as bed cleanliness and unforeseen pests were also highlighted by a few patrons. While there are mentions of room cleanliness, the overall feedback on the bed and bedding experience suggests room for improvement to ensure a more restful stay.
The 'City Express by Marriott Durango' is recognized for its commitment to cleanliness and comfort, making it a reliable choice for travelers. Guests frequently note that the rooms are exceptionally clean and comfortable, with some highlighting the fresh scent and well-maintained facilities. The staff's friendly demeanor contributes to a welcoming atmosphere, and their dedication to cleanliness is evident. Many appreciate the hotel's strategic location and quiet ambiance despite proximity to the road. The hotel's overall structure and newness also receive positive remarks, as do the clean, comfortable beds and the efficient air conditioning. However, some reviews point out areas for improvement, such as occasional issues with room odors and hallway cleanliness, underscoring the need for consistent cleaning standards. Overall, the hotel's cleanliness, combined with good service and pleasant surroundings, ensures a satisfying stay for most visitors.
City Express by Marriott Durango stands out for its commendable staff service, which guests consistently praise as excellent. Visitors appreciate the friendly, professional, and attentive nature of the hotel staff, highlighting the accommodating assistance provided throughout their stay. Reception workers are often noted for their polite and helpful demeanor, ensuring that guests feel welcomed and valued. The staff's ability to promptly address concerns and needs further enhances the overall experience, contributing to a comfortable and satisfying visit. Whether it's for business or leisure, City Express provides a reliable environment, supported by a team that is dedicated to delivering excellent customer service. While some minor issues regarding breakfast options have been mentioned, the positive reception staff and thorough service usually prevail as highlights during guests' stays. Overall, the dedication of the staff at City Express by Marriott Durango broadens the appeal of this hotel as a recommended choice for travelers.
City Express by Marriott Durango has received mixed reviews regarding its Wi-Fi service. Guests have described difficulties with the internet connection, noting issues such as inadequate signal strength and frequent connectivity problems in the rooms. Some also pointed out that the internet was not available on the TV and there were challenges with the cable system. Despite these drawbacks, some guests mentioned receiving kind and professional assistance from the front desk staff, who were helpful in addressing internet concerns. However, the overall consensus indicates that improvements in Wi-Fi coverage and reliability would enhance the guest experience.
City Express by Marriott Durango receives high praise for its exceptional and very good standards, offering guests a comfortable and quiet place to rest. The hotel boasts an excellent balance of price and service, making it an attractive option for travelers. Guests appreciate the hotel's cleanliness and its favorable location, which allows for easy access in and out of the city. The staff service is consistently highlighted as excellent, contributing to an overall enjoyable stay. While the breakfast offering is described as decent, the hotel's overall facilities and services maintain a superb reputation, ensuring a pleasant experience for visitors.
City Express by Marriott Durango is well-regarded for meeting the needs of business travelers. The hotel provides all the essentials required for a productive business stay, including effective work facilities and a functional desk in the rooms. Guests appreciate the quick and hassle-free check-in process, which adds to the convenience for those on short business trips. While the business center may not quite live up to its name, the overall experience remains practical and work-oriented, making it an ideal option for business trips to Durango at a reasonable price.
Location Show Map
Location
Breakfast
While the food's taste and variety receive positive remarks, some guests note that the breakfast area can become quite crowded, leading to a lack of seating and timely replenishment, which impacts the comfort and availability of food. Others mention that although the breakfast is good, the serving area feels small, and during busier times, some trays run out of food. Suggestions for improvement include expanding the breakfast service area, ensuring sufficient food supply, and managing the flow of guests during peak hours to alleviate overcrowding.
Overall, the breakfast at City Express by Marriott Durango is generally appreciated for its taste and quality, making it a favorable feature for guests, but further attention to service logistics could enhance the dining experience.
Rooms
The rooms, although generally perceived as small, are described as well-utilized spaces with good lighting, making them functional for a comfortable stay. Cleanliness is a recurring positive note, with frequent mentions of clean bedding and towels that meet guests’ expectations. The proximity to the airport is an added convenience that travelers appreciate.
Nevertheless, some guests have experienced challenges during their stay, such as noise from adjacent rooms and varied odors affecting room quality. There's also feedback regarding room readiness, furniture issues, and occasional technical problems with room amenities like air conditioning. Despite these drawbacks, many guests still acknowledge the effective use of space and the clean, cozy environment provided by the hotel.
Beds
Cleanliness
Staff
Wi-Fi
4 Star
Business
No, City Express by Marriott Durango doesn't have any pool.
No, a spa isn't available at City Express by Marriott Durango.
No, City Express by Marriott Durango doesn't allow dogs.
Yes, parking facilities are available at City Express by Marriott Durango.
Yes, City Express by Marriott Durango has a gym.
Location Show Map
More Options
