Spark by Hilton Duluth

Duluth 33.94774600, -84.13139900 , 3700 Shackleford Rd. (Show on Map)
6.3
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSpark by Hilton Duluth is highly regarded for its strategic location, offering guests convenient access to essential destinations such as the Gas Arena, nearby restaurants, and major highways. This advantageous positioning provides a smooth travel experience and excellent value for money, especially for those who prefer not to stay in the center of Atlanta yet still enjoy a well-situated accommodation.

Guests have mixed feelings about the breakfast offerings. Some appreciate the quality of the coffee and delightful waffles, considering the breakfast inclusion a nice touch to their stay. However, there are criticisms regarding the limited variety and freshness of certain items, indicating areas needing improvement to better satisfy expectations.

The rooms at Spark by Hilton Duluth present a varied experience. On the positive side, guests acknowledge the spaciousness and comfortable beds. However, significant concerns exist over cleanliness and maintenance, with reports of outdated furniture, stains, and malfunctioning amenities. Complaints about unpleasant odors and thin walls affecting noise levels further detract from the experience, pointing to the need for enhancements in upkeep.

Cleanliness throughout the hotel is inconsistent. While some guests find basic items like sheets and towels clean and appreciate the friendly staff, others highlight substantial issues with overall cleanliness. Dirty hallways, lingering odors, and unclean bathrooms mar the stay, with discrepancies noted between the hotel’s promotional photos and guests' experiences.

Despite these challenges, the staff at Spark by Hilton Duluth consistently receive praise for their exceptional service and friendliness. Polite and attentive, the staff contribute positively to the guest experience, offering seamless check-ins and addressing concerns promptly. Their efforts enhance the overall atmosphere of the property, ensuring that guests feel welcome and appreciated, even amidst ongoing renovations. Overall, while there are areas for improvement, the hotel's strategic location and attentive staff make the stay worthwhile.
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Categories
Dog Friendly Hotel
This hotel is pet-friendly.

Hotel with Parking
This hotel provides complimentary on-site self-parking. It is located right off of Exit 104 on I-85.

Hotel with Gym
This hotel provides a fitness center for guests.

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Accessible Hotel

3-Star Hotel

Hotel with Outdoor Pool

Room Types
King Room with Roll-In Shower - Mobility Access This double room features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.

King Room with Sofa Bed - Non-Smoking This quadruple room provides air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.

Queen Room with Two Queen Beds and Sofa Bed This quadruple room provides air conditioning and a flat-screen TV with cable channels. The unit offers 3 beds.

Guest Reviews
6.3
Rated
Location
Spark by Hilton Duluth boasts a strategic location that has consistently impressed its guests. The hotel is conveniently positioned near essential destinations, making it ideal for those attending events at the Gas Arena or restaurants and stores in the vicinity. The proximity to major highways ensures easy accessibility and a smooth travel experience, with minimal traffic congestion even when attending nearby concerts or graduations. The area surrounding the hotel is appreciated not only for its convenience but also for its pleasant atmosphere, providing excellent value for money. Whether one prefers not to stay in the heart of Atlanta or simply enjoys a well-situated accommodation, Spark by Hilton Duluth delivers a location that meets diverse needs and enhances the overall experience for visitors.

Breakfast
At Spark by Hilton Duluth, breakfast garners mixed reviews from guests, finding both appreciation and areas for improvement. Several visitors noted the enjoyment of their morning meal, highlighting the quality of the coffee and the delightful waffles, which seemed to be a particular favorite. The inclusion of breakfast as part of the stay was seen as a pleasant addition, contributing positively to the overall experience for some guests.

However, many reviews suggest that the breakfast options are limited, with some guests expressing disappointment over the lack of variety and freshness of certain items. Issues such as old bread, poorly made eggs, and the absence of fruit or yogurt were pointed out, indicating the need for enhancements to meet guest expectations. The timing and setup of the hot breakfast were also mentioned as areas needing attention. Despite these shortcomings, it remains clear that while the breakfast has its strengths, there is room for improvement to fully satisfy all guests visiting Spark by Hilton Duluth.

Rooms
The rooms at Spark by Hilton Duluth present a mixed experience for guests. Positively, some visitors have noted that the rooms were large, clean, and comfortable, with ample space and a reasonably accommodating atmosphere. The beds, in particular, seemed to meet comfort expectations for some guests. However, there are substantial concerns regarding the quality and upkeep of the rooms. Many guests reported issues like outdated and mismatched furniture, cleanliness problems including stained curtains and dirty bathrooms, and non-functioning amenities such as a broken TV remote and a malfunctioning pull-out bed. Further complaints involved unpleasant odors and thin walls, contributing to noise disturbances. The hotel's appearance reportedly diverges significantly from online photos, with criticisms pointing towards an old and outdated look. Overall, while the room sizes and bed comfort were appreciated by some, the maintenance and cleanliness issues detracted from many guests' experiences.

Cleanliness
Spark by Hilton Duluth offers a mixed experience for travelers, especially when it comes to cleanliness. Some guests noted that basic items like sheets and towels were clean when they arrived, and a few reported that their rooms met their expectations for cleanliness. The staff was also highlighted as being very friendly, which contributed positively to their stay.

However, many guests raised serious concerns about the overall cleanliness of the hotel. Recurring issues included dirty hallways, unpleasant odors reminiscent of urine, dogs, mildew, and cigarettes permeating the rooms and common areas. The carpets, walls, and stairwells were frequently described as dirty, with numerous mentions of stains and scuffs. In-room cleanliness was also problematic, with reports of dust, hairs found in sinks and tubs, and generally filthy bathrooms. The disparity between the hotel's promotional photos and the reality faced by guests was a significant point of disappointment.

This mix of experiences points to the potential for improvement, as guests appreciate the friendly staff but hope for a higher standard of cleanliness and maintenance throughout the hotel.

Staff
At Spark by Hilton Duluth, guests frequently commend the hotel's staff for their exceptional service and friendliness. Many visitors describe the staff as polite and accommodating, always ready to ensure a seamless check-in and check-out experience. The housekeeping team receives praise for their diligence and kind demeanor, even when communication presents a challenge. Guests feel welcomed by the warm hospitality and appreciate the staff's efforts to address any issues, which speaks volumes about their genuine attentiveness. While there have been occasional oversights, the overall impression is that the staff consistently provides excellent customer service, enhancing the overall atmosphere of the property. Even as the hotel undergoes renovations, the staff's friendliness and helpfulness continue to shine through, making stays both comfortable and pleasant.


Yes, Spark by Hilton Duluth has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Spark by Hilton Duluth.

Yes, Spark by Hilton Duluth welcomes dogs.

Yes, parking facilities are available at Spark by Hilton Duluth.

Yes, Spark by Hilton Duluth has a gym.

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