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Novotel Montréal Aéroport

Dorval , 2599 Boulevard Alfred Nobel (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNovotel Montréal Aéroport receives generally favorable reviews from guests, particularly highlighting its convenience and comfort. The hotel's proximity to the airport, Technopark and major highways makes it a practical choice for business travelers and those needing quick airport access. While it is not located directly at the airport and lacks a shuttle service, the ease of parking and the functional location for business needs are appreciated.

The breakfast offerings receive mixed feedback; guests praise the courteous service and basic quality, but some express dissatisfaction with the cost and lack of variety. The breakfast hours are not always convenient for early risers. Rooms are a standout feature, described as spacious, clean and well-maintained with comfortable beds ensuring a restful stay. The bathrooms are also lauded for their modern design and cleanliness.

Cleanliness is frequently highlighted with the hotel maintaining a high standard across rooms and common areas, despite a few isolated incidents of cleanliness issues. The staff consistently receives high marks for their friendliness, professionalism and efficiency, contributing positively to the overall guest experience.

Regarding amenities, the free WiFi is often criticized for its slow and unstable connection, contrasting with the otherwise positive feedback on hotel features. The pool and hot tub receive mixed reviews; they add to the relaxing environment but are considered small and occasionally under-maintained. Parking is conveniently located and generally well-received with free options available, although long-term parking fees are noted by some guests.

Overall, guests at Novotel Montréal Aéroport appreciate the hotel's clean and comfortable accommodations, friendly staff and convenience for business travel, despite some areas such as WiFi and breakfast having room for improvement.
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Categories

Hotel with Heated Pool

The hotel offers a heated indoor pool and a whirlpool, providing a relaxing aquatic experience. These facilities are complemented by an on-site exercise room for guest convenience.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Dogs Stay Free

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel where Dogs Stay Free

Hotel with Indoor Pool

Room Types

Superior Room with One King Bed This spacious room features a flat-screen cable TV. A small fridge, coffee and tea-making facilities and an in-room safe are also provided.

Superior Room with Two Queen Beds This spacious room features a flat-screen cable TV. A small fridge, coffee and tea-making facilities and an in-room safe are also provided.

Executive King Room with Sofa Bed This quadruple room features air conditioning and a flat-screen TV.

Executive Room with Two Queen Beds and Sofa Bed This family room features a coffee machine, air conditioning and flat-screen TV.

Superior Queen Room with Two Queen Beds This quadruple room features air conditioning, heating and a flat-screen TV. The unit offers 2 beds.

About Novotel Montréal Aéroport

License: 221586

Guest Reviews

7.5

Good

Location

Novotel Montréal Aéroport offers a mixed bag when it comes to its location with its proximity to the airport being its standout feature. Many guests appreciate its closeness to the airport and the ease of parking, making it a convenient choice for those catching early flights or needing quick access upon arrival. The hotel's proximity to the Technopark and major highways is a plus for business travelers visiting nearby companies.

Despite these positives, there are consistent mentions that the hotel is not exactly an 'airport hotel' due to its 20-30 minute distance from the terminals. This distance is compounded by the absence of a shuttle service, which has left some guests relying on rideshare options, adding to their travel costs. While the location may serve well for business purposes or quick airport access, it is not ideal for tourists wanting to explore Montreal's city center and some guests have found it challenging to access. Overall, for those with specific needs around the airport and business park, Novotel Montréal Aéroport's location can be quite functional.

Breakfast

Guests at Novotel Montréal Aéroport have varied opinions about the breakfast offerings at the hotel. The majority of reviewers note that the breakfast is good with a decent selection and is served quickly with especially courteous service from the staff. Some guests appreciated the quality and the friendly service, finding it to be a positive way to start the day. However, several guests felt the breakfast was expensive, especially given that it's not included in the room rate, which they found to make the overall stay less cost-effective compared to other local hotels.

While there are good breakfast options, others mentioned that the selection could use more variety and that the food did not meet their expectations, sometimes being cold and dry. The breakfast hours posed an issue for some, as they were not well-publicized and ended too early for those needing to leave before 7:00 AM. Additionally, the late start time and the quick closure were inconvenient for several guests.

Overall, while the breakfast had strong points in terms of service and basic quality, the cost and lack of variety left some guests dissatisfied.

Rooms

Nestled close to the Montreal airport, Novotel Montréal Aéroport offers guests spacious and comfortable accommodations. The rooms are notably large with many guests appreciating the ample space and beautiful layouts. Cleanliness is a consistent highlight with rooms being described as very clean, neat and well-maintained. The bathrooms also receive positive remarks for their design and condition.

Comfort does not fall short either, as the beds are frequently mentioned to be very comfortable, ensuring a good night's sleep. Additionally, the rooms are well-insulated from outside noise, providing a quiet and peaceful environment. Amenities are well-thought-out, ensuring guests have everything they need for a pleasant stay.

In terms of service, guests appreciate the friendly staff and the easy, quick check-in and check-out processes. However, a few reviews mention that the hotel's location may not be ideal for those looking to access nearby shops or grocery stores by foot.

Overall, the guest feedback highlights the hotel's commitment to providing spacious, clean and comfortable rooms, making it a reliable choice for those needing proximity to the airport.

Beds

Guests at Novotel Montréal Aéroport consistently praise the beds for their comfort and coziness. Many guests highlight the beds as being particularly comfortable with several reviews mentioning that the beds were big and excellent. The bedding, including pillows, is also described as providing a high level of comfort. Words like cozy and welcoming often appear, reinforcing the positive experience related to the hotel’s sleeping arrangements. Overall, guests are highly satisfied with the comfortable and restful beds offered at the hotel.

Cleanliness

Novotel Montréal Aéroport is generally praised for its cleanliness with many guests noting that the rooms are clean and comfortable. The hotel offers newly renovated and modern accommodations, which contribute to its appealing ambiance. Numerous comments highlight the well-maintained, clean beds and bathrooms, adding to the overall comfort of the stay. The hotel's location, close to the airport, adds convenience while not compromising on cleanliness.

Visitors frequently appreciate the well-organized and appealing lobby, the clean exercise area and the modern, clean bathrooms. The staff is often described as kind and helpful, contributing positively to the guests' experiences. These aspects make the hotel a good value for its price.

However, not all reviews are entirely positive. A few guests reported issues with room cleanliness, such as dirty windows, musty-smelling sheets and instances of bathrooms not being properly cleaned. Despite these occasional complaints, the positive reviews overwhelmingly suggest a high standard of cleanliness for the majority of the guests’ stays.

Staff

Visitors to Novotel Montréal Aéroport consistently praise the hotel’s staff for their outstanding service and professionalism. Guests frequently highlight the friendliness and helpfulness of the personnel, emphasizing their politeness and efficiency, particularly during check-in and at the bar. Many reviews specifically commend the attentiveness and accommodating nature of the staff, noting that they are quick to address any needs and make guests feel welcome.

Housekeeping is particularly noted for their speed and effectiveness and several guests appreciated the efforts of specific individuals, such as the receptionist and bar staff, who went above and beyond in their service. The overall sentiment reflects a hospitable and pleasant atmosphere, often with special mentions of how the staff contributed positively to the overall experience.

However, there are a few mentions of areas needing improvement, such as better coordination among staff regarding late check-outs and a more welcoming attitude from a few members of the team. Despite these occasional lapses, the general consensus remains highly positive with visitors repeatedly acknowledging the courteous and friendly interactions that defined their stay.

Wi-Fi

While Novotel Montréal Aéroport offers complimentary WiFi, multiple guest reviews highlight significant issues with the internet service. Many visitors found the WiFi to be very slow and some even reported it as non-functional or extremely unstable. Despite the convenience of having free WiFi available, the overall experience with the internet connection was noted as poor, affecting the perceived value for money.

Pool

The Novotel Montréal Aéroport offers a variety of amenities, including a pool and hot tub. The pool is often praised for being open and available, although it is noted to be small, making it less ideal for serious swimming. Guests can also enjoy the hot jacuzzi, which adds to the relaxation options provided by the hotel. While there have been some comments about the hot tub not working well and the pool area not being the best, many guests find the pool area to be quiet and relaxing, contributing to an overall comfortable stay.

Parking

Guests have generally found the parking at Novotel Montréal Aéroport to be convenient and easily accessible. Many have appreciated the availability of free parking and its close proximity to the airport, making it a practical choice for travelers. Parking spaces are conveniently located in front of the building, which adds to the ease of access. While some reviews mentioned satisfaction with the quality of parking, others noted a fee of 100 dollars for a week's parking, which was a point of contention for a few guests. Overall, the parking options have been a notable feature with the added convenience and location being well-received.

Yes, Novotel Montréal Aéroport has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Novotel Montréal Aéroport.

Yes, Novotel Montréal Aéroport welcomes dogs.

Yes, parking facilities are available at Novotel Montréal Aéroport.

Yes, Novotel Montréal Aéroport has a gym.

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