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Marriott Montreal Airport In-Terminal Hotel

Dorval , 800 Place Leigh Capreol (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Marriott Montreal Airport In-Terminal Hotel is highly praised for its strategic location, directly within the airport, offering unparalleled convenience for travelers with early flights, late arrivals and layovers. Guests appreciate the seamless connection to the terminal, eliminating the hassle of transportation and enabling a smooth travel experience.

Breakfast at the hotel receives both commendation and criticism. Guests enjoy the fabulous morning brunch, excellent food and service and the variety provided when the buffet is available. However, the lack of included breakfast and limited menu options upset some guests. Early travelers also face inconvenience due to the restaurant's opening hours.

The dining experience receives mixed reviews. While the on-site restaurant is appreciated for its quality food and pleasant atmosphere, especially during flight cancellations or snowstorms, some guests find the room service and food pricing could be better. The limited dining options and high costs are points of contention.

Hotel rooms are frequently lauded for their spaciousness, modernity and cleanliness. Guests enjoy the comfortable beds, effective soundproofing and the amenities like walk-in showers, Nespresso machines and slippers. Minor issues like occasional lack of hot water or cold floors were mentioned but did not significantly impact the overall positive experience.

Cleanliness is a significant highlight with many reviews emphasizing spotless rooms and well-maintained facilities. Enhanced cleaning protocols are evident, contributing to the hotel's fresh and hygienic environment.

The hotel's staff is consistently commended for their outstanding service, friendliness and professionalism. Many guests note the quick and efficient check-in process and recognize individual staff members for their exemplary service. Some reviews mention occasional less friendly interactions, but these are exceptions rather than the rule.

The WiFi service generates mixed feedback. While the internet connection quality is typically good once connected, the additional fees and occasional connectivity issues detract from the convenience.

The indoor pool is a well-appreciated feature, offering guests a clean and accessible leisure option, although there was a mention of temporary closure which some found disappointing.

The parking options are convenient with valet service available, though many guests consider the fees to be high. Some mixed experiences with valet service were noted.

Families find the hotel especially accommodating with family-friendly rooms and amenities such as a pool and hot tub. The convenient location is beneficial for travelers with children, though the lack of complimentary WiFi and occasional issues with baby beds were mentioned.

Beds and bedding receive significant praise for their comfort, contributing to a restful and pleasant stay. Occasional remarks about beds being too soft do not overshadow the generally positive feedback.

The hotel is noted for offering a solid four-star experience with many guests appreciating its elegant decor, cleanliness and helpful staff. Some reviews suggest the service quality may not always match the high price point, but the overall experience remains positive.

Business travelers find the hotel suitable due to its efficient services, business lounge and meeting options. However, some face issues with connectivity and additional fees.

Accessibility features are positively highlighted with guests appreciating the accessible parking, rooms and overall ease of access within the hotel and to the airport terminal.

In conclusion, the Marriott Montreal Airport In-Terminal Hotel is an ideal choice for travelers seeking convenience, comfort and excellent service, despite some areas that could benefit from improvements.
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Accessible Hotel

This hotel offers wheelchair-accessible facilities and designated wheelchair-accessible parking on-site. Guest rooms include a grab bar near the toilet, and connecting rooms are available upon request.

4-Star Hotel

This 4-star hotel boasts a convenient location at the airport while also being close to the center of Montreal. Guests can relax at their elegantly appointed rooms, pamper themselves at the hotel spa, maintain their fitness routine at the gym or swim at the indoor pool and thoroughly enjoy their stay.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Concierge level, Guest room, 1 King Offers access to the Concierge Lounge for free snacks, beverages and business services

Deluxe, Guest room, 2 Queen This room includes a mini-fridge and work desk.

King Room with Airport View Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, soundproof walls, a coffee machine, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.

King Guest Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a coffee machine and a seating area. The unit offers 1 bed.

Concierge lounge access, Guest room, 2 Queen Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, executive lounge access, a coffee machine, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Guest Room with Two Queen Beds and Airport View Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a coffee machine, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

About Marriott Montreal Airport In-Terminal Hotel

License: 222864

Guest Reviews

8.5

Very Good

Location

The Marriott Montreal Airport In-Terminal Hotel is celebrated for its unbeatable location, directly within the Montreal airport. Guests highlight its exceptional convenience for early morning departures, late-night arrivals and overnight layovers, eliminating the need for taxis or shuttles. The proximity to check-in counters and various terminals allows for a seamless travel experience. Visitors appreciate being able to walk directly from the hotel to their flights, enhancing the overall ease of navigating through the airport. Due to its strategic placement, the hotel is deemed ideal for travelers looking for a hassle-free transition between flights, ensuring a restful stay with modern, clean and comfortable facilities.

Breakfast

The breakfast experience at the Marriott Montreal Airport In-Terminal Hotel receives mixed reviews from guests. On the positive side, many guests commend the fabulous breakfast and excellent food and service provided with specific praise for the very friendly staff and one particularly cheerful server named David. The morning brunch service is highlighted as excellent and the buffet breakfast, when available, is appreciated. The internal restaurant is generally regarded as good and some found the breakfast offering very good with a variety of options.

However, there are notable criticisms. A recurring issue is the confusion and dissatisfaction regarding breakfast not being included in the room price, which for many guests came as an unwelcome surprise, especially given the high costs charged for meals. Several reviews point out that the breakfast is not a buffet and has limited choices, which often falls short of guest expectations. The restaurant's opening hours also caused inconvenience, especially for early travelers, as breakfast service does not start until 6:30 AM. Furthermore, the overall value for money is questioned with some guests feeling that the breakfast offered does not justify its price. The lack of cozy ambiance in the restaurant and long waits to access breakfast also detract from the experience. Despite the welcoming reception and the commendable efforts of individual staff members, the breakfast service appears inconsistent and in need of improvements to meet guest expectations fully.

Dinner

The dining experience at Marriott Montreal Airport In-Terminal Hotel garners mixed reviews. On the positive side, guests frequently highlight the quality of the restaurant with many describing their dinners as very good or even amazing. The atmosphere at the restaurant is often appreciated, providing a pleasant space to enjoy food and drinks, including good cocktails.

Guests generally find the restaurant food to be of good quality with some noting it as excellent and raving about specific meals. The presence of an on-site restaurant is particularly valued, especially during flight cancellations and snowstorms, offering a refuge with comforting meals.

However, there are notable criticisms, particularly concerning room service, which some guests felt could be improved in terms of quality and variety. The price of the food is another common point of contention; many find the meals expensive for the quality and quantity offered. There are also comments on the limited dining options and menu variety with some guests dissatisfied with the clarity of the à la carte menu.

Despite these critiques, the restaurant generally leaves a positive impression, though diners should be prepared for potentially higher costs and limited late-night options.

Rooms

The rooms at the Marriott Montreal Airport In-Terminal Hotel have received notable praise for their spaciousness, cleanliness and comfort. Guests frequently mention the large, well-appointed rooms that offer a sense of modernity and tranquility. The spacious layouts and modern decor add to the overall charm, providing a pleasant atmosphere for both short and extended stays.

Many reviewers highlighted the comfort of the beds and bedding, along with the immaculate cleanliness maintained throughout. Soundproofing appears to be highly effective, ensuring a quiet environment despite the hotel's proximity to the airfield with several guests appreciating the enjoyable views of the runways.

The bathrooms, equipped with large walk-in showers, complement the well-laid-out rooms. Basic amenities like a Nespresso machine and comfortable slippers add convenience, though some guests noted minor shortcomings such as no hot water at times or a cold bedroom floor.

Overall, the Marriott Montreal Airport In-Terminal Hotel seems to excel in offering spacious, clean and comfortable rooms, making it a reliable choice for travelers seeking convenience and comfort within the airport terminal.

Beds

The Marriott Montreal Airport In-Terminal Hotel consistently receives high praise for its bedding. Guests frequently highlight the comfort of the beds, often describing them as very comfortable, super comfy or exceptionally soft. The bedding itself is noted as extraordinary and contributes significantly to an overall restful experience. The pillows also receive commendations for adding to the high standard of comfort. Despite some occasional remarks about the beds being too soft or needing improvement, most visitors appear to find the mattresses and bedding to be of excellent quality, leading to a restful and pleasant stay. Spacious rooms further enhance the comfort, making it a highly recommended spot for a good night's sleep before or after a flight.

Cleanliness

The Marriott Montreal Airport In-Terminal Hotel receives high praise for its cleanliness with many reviews highlighting clean rooms, spotless facilities and a modern, well-maintained environment. Guests frequently noted the rooms to be clean and tidy with clean bathrooms contributing to an overall fresh and comfortable atmosphere. Multiple reviews emphasized that everything from the bedding to the general premises was perfectly clean. The hotel's enhanced cleaning protocols were evident, earning it adjectives such as very clean, excessively clean and spotless.

However, not all reviews were unanimously positive. Some guests mentioned maintenance issues and specific cleanliness lapses, such as scary carpets in the corridors and dirty or lipstick-stained glasses.

Despite these isolated issues, the general consensus points to a very high level of cleanliness and comfort with many guests appreciating the clean and modern design, as well as the polite staff maintaining these standards. This makes it a highly recommended option for travelers seeking a comfortable and hygienic stay.

Staff

The Marriott Montreal Airport In-Terminal Hotel consistently receives high praise for its exceptional staff. Guests frequently describe the personnel as friendly, courteous, professional and attentive. Staff members at various departments, including the reception, bar, restaurant and valet, are noted for their warm and helpful demeanor. The quick and efficient check-in process, driven by the welcoming and accommodating staff, stands out as a highlight of the guests' experiences. Individual accolades are given to specific employees, such as Jay at the reception, for their exemplary service.

The team is often commended for their kindness, pleasant attitude and ability to provide excellent customer service. Despite a few isolated mentions of less friendly interactions and limited conveniences, the majority of guest reviews underscore the positive interactions and exceptional service rendered by the staff. The hotel's location and overall service quality, particularly the superb staff assistance, make it an excellent choice for travelers.

Wi-Fi

While the Marriott Montreal Airport In-Terminal Hotel offers WiFi, the experience appears mixed among guests. Several users noted good internet connection quality, suggesting that once connected, the service is reliable and satisfies general browsing or work needs. However, there are prevalent concerns about WiFi accessibility and affordability.

Many guests were displeased with the fact that WiFi is not included in the room price, requiring additional payments ranging from $10.99 to $11 per device. The necessity to pay extra for an internet connection was a frequent point of contention among hotel patrons.

Additionally, some users faced difficulties during the initial connection process, finding the system complicated and encountering issues upon check-in. There were also instances where the hotel staff couldn't resolve these connectivity issues effectively.

Overall, while the internet service is good when functioning, the additional charges and occasional connection problems detract from the convenience and value of staying at the Marriott Montreal Airport In-Terminal Hotel.

Pool

The Marriott Montreal Airport In-Terminal Hotel offers guests a commendable swimming experience with its indoor pool. Past guests have praised the pool for being available and easily accessible. Many found it to be great and even excellent, appreciating its cleanliness and good condition. Although there was a mention of the pool being closed at one point, which was disappointing for some, overall feedback highlights that the pool maintains a high standard and provides a satisfying amenity for those seeking relaxation or recreation during their stay.

Parking

The Marriott Montreal Airport In-Terminal Hotel offers various parking options, including easy and convenient self-parking and valet parking services. Some guests have highlighted the ease of parking, appreciating the available valet service. However, it's important to note that multiple guests have found the parking fees to be on the higher side, describing the cost as pricey or expensive. Additionally, there have been mixed experiences with the valet service with some guests reporting negative experiences. Overall, while the parking options are convenient, potential guests should be aware of the higher associated costs.

Family

The Marriott Montreal Airport In-Terminal Hotel is a highly recommended choice for families, especially after a long trip. Ideal for family vacations, the hotel provides comfortable family rooms, including options with two double beds, making it suitable for families of four or even five people.

Its proximity to the airport is noted as a major advantage, offering easy access for travelers with young kids. The convenience is particularly appreciated for those with layovers or early flights. Spacious, well-appointed rooms contribute to a comfortable stay and the children's enjoyment of the pool and hot tub is frequently highlighted.

While the lack of complimentary Wi-Fi and the occasional oversight concerning baby beds are mentioned, the positive experiences far outweigh these minor inconveniences. Families have expressed their intention to return, impressed by amenities such as the 3pm checkout policy – a rare and appreciated perk. Overall, the Marriott Montreal Airport In-Terminal Hotel comfortably accommodates family needs, making it a reliable choice for traveling with children.

4 Star

Marriott Montreal Airport In-Terminal Hotel offers a solid four-star experience with an array of positive features. With a great location, guests have lauded the convenience and accessibility. The hotel is known for its pretty clean and big rooms, making for a comfortable stay. Luxury is evident in both the facilities and services with guests noting elegant services and an elite decor that add to the hotel's charm. While the staff has received praise for their helpfulness, some reviews noted that the service quality may not always match the high price point. Overall, the hotel provides good food and a well-maintained environment, assuring a first-class experience for travelers.

Business

The Marriott Montreal Airport In-Terminal Hotel provides a range of facilities and services well-suited for business travelers. With its efficient services, business lounge and meeting options, it is an ideal choice for those on work trips. The hotel is praised for being convenient and business-friendly, allowing guests to stay and work efficiently. However, some reviews highlight issues such as connectivity problems and additional fees. While the hotel is considered perfect for business purposes, some find the price high for the room standard and the food to be average. There have also been reports of difficulties with charging business cards.

Accessible

The Marriott Montreal Airport In-Terminal Hotel has received positive feedback regarding its accessibility features for guests with disabilities. Visitors appreciated the accessible parking and found the hotel to be within easy walking distance of the airport. The disabled-friendly rooms and accessible services were noted as being particularly accommodating. Guests also mentioned the accessibility options and highlighted the hotel's overall accessibility from the airport. Professional employees and the convenience of porters further enhanced the experience, making it an amazing choice for disabled guests. The location and facilities contributed to a smooth, stress-free stay.

Indoor Pool

The indoor pool at the Marriott Montreal Airport In-Terminal Hotel is a popular feature that guests appreciate, especially for its convenience and heating. Situated on the 8th floor, this small yet well-maintained pool is available from 6 am to 10 pm, making it accessible for morning or evening swims. Families and children find the pool delightful, often highlighting how it's never overcrowded, ensuring a comfortable and enjoyable experience. Additionally, the heated water is particularly inviting on cold days. While some guests faced challenges with the pool card swipe system and occasional water clarity issues, overall, the pool offers a refreshing and enjoyable retreat for travelers.

Yes, Marriott Montreal Airport In-Terminal Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Marriott Montreal Airport In-Terminal Hotel.

No, Marriott Montreal Airport In-Terminal Hotel doesn't allow dogs.

Yes, parking facilities are available at Marriott Montreal Airport In-Terminal Hotel.

Yes, Marriott Montreal Airport In-Terminal Hotel has a gym.

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