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Summary of reviewsBastion Hotel Dordrecht Papendrecht offers an overall satisfactory experience that aligns with its three-star rating, appealing especially to business travelers and guests attending events at nearby facilities. The hotel's location is highly accessible due to its proximity to highways and public transport. Guests appreciate its closeness to key amenities such as a hospital, a skating rink and office buildings. Despite being near busy roads, the area remains generally quiet and the hotel provides convenient parking and reasonable pricing. However, tourists seeking to explore Dordrecht's city center may find the location less ideal.
The breakfast experience at the hotel receives mixed reviews. Guests commend the quality and variety of the breakfast buffet with freshly prepared egg dishes being a highlight. However, the cost of breakfast is often deemed excessive for the offerings and issues such as limited variety, absence of fresh juice and lack of vegetarian options are noted.
Dinner at the hotel has both positive and negative aspects. Generous portions and specific dishes like the mixed grill and charcuterie board are well-received. Conversely, some guests find the dinner menu limited and the food quality inconsistent. The restaurant environment and service could be improved, especially regarding late-night dining options.
The rooms at Bastion Hotel Dordrecht Papendrecht are a crucial strength, generally noted for their cleanliness and comfort. Guests enjoy the modern design, spaciousness and amenities like fridges and coffee machines in superior rooms. However, there are occasional issues with room readiness, cigarette smells and noise disturbances.
Cleanliness throughout the hotel receives mixed feedback. While many guests find the environment stylish and clean, there are instances of dust, dirty remote controls and insufficient cleaning in certain areas. Ensuring more thorough cleaning procedures could enhance the guest experience.
The hotel staff is mostly praised for their friendliness and helpfulness, contributing to a pleasant and welcoming atmosphere. While a few reviews mention untrained or inexperienced staff, the general consensus is positive.
WiFi services at the hotel are generally reliable and easy to use, despite a few instances of connectivity issues. Guests appreciate the good internet access and ease of connection.
The bed quality also garners mixed reviews with many guests finding them comfortable, though some report the mattresses to be too soft or unstable. Ensuring guests' preferences for firmness or specific bed arrangements could enhance comfort.
In summary, Bastion Hotel Dordrecht Papendrecht offers value-oriented accommodations with strong points in ease of access, room comfort and friendly staff, but with some room for improvement in cleanliness, dining options and breakfast pricing. Show more
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3-Star Hotel
Located close to Kinderdijk and the Biesbosch Natural Park, this hotel offers comfortable rooms. It is situated 2.5 km from the centre of Dordrecht. The hotel features a gym and an elevator.
Hotel with Gym
Room Types
Comfort Twin RoomA TV, tea/coffee making facilities and a bathroom with a shower and toilet are provided as standard in this room.
Deluxe Twin RoomThis room features a spacious layout with a seating area and a bathroom with a shower, toilet and hairdryer.
Deluxe King RoomThe double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Guest Reviews
7.1
Good
Location
Bastion Hotel Dordrecht Papendrecht offers a mixed appeal when it comes to its location. It provides excellent accessibility thanks to its proximity to highways and public transport, making it an ideal spot for business travelers needing quick access to surrounding areas and the airport. The hotel is particularly close to key facilities like the main hospital, a skating rink and several office buildings, ensuring convenience for people visiting for work or specific events.
Despite being situated near a busy intersection and heavily trafficked roads, many guests appreciated the overall quietness of the area. Additionally, the hotel’s location allows for practical connections to cities like Rotterdam and The Hague, presenting a viable option for those looking to explore nearby urban centers.
However, the hotel does face criticism for its distance from Dordrecht's city center, old town and train station, making it less ideal for tourists wanting to experience the heart of the city. Public transport options are available, but they require some walking and may not be the most convenient for everyone. The location is somewhat remote and surrounded mainly by office buildings, which seems to detract from the charm for some visitors. Despite these drawbacks, the hotel remains a favorable choice due to its clean environment, accessible parking and reasonable pricing.
In summary, the Bastion Hotel Dordrecht Papendrecht is well-suited for business trips and events at nearby facilities but may fall short for those seeking central city experiences without the use of a car.
Breakfast
The breakfast experience at Bastion Hotel Dordrecht Papendrecht receives mixed reviews from guests. On a positive note, many visitors appreciated the quality and variety, describing it as "good," "delicious," and "very nice." The breakfast buffet is particularly praised with freshly prepared egg dishes such as omelets and fried eggs made to order. Some guests found the breakfast extensive and satisfying, noting that items were continuously replenished.
However, there are numerous concerns about the cost with several reviews mentioning that the breakfast is overpriced for what is offered. Some felt the selection was mediocre with limited variety and minimal quality, not justifying the €17.80 price tag. Additionally, a few guests mentioned specific drawbacks such as the absence of fresh juice or fresh fruit, lack of vegetarian options and the occasional shortage of items like bacon.
The time restriction also posed an issue, as breakfast service ending at 9 am on weekdays was inconvenient for some guests. There were instances when the breakfast area was crowded, impacting the overall experience due to understaffing. Despite the varied opinions, the general consensus leans towards a satisfactory breakfast with room for improvement in terms of pricing and variety.
Dinner
The dinner experience at the Bastion Hotel Dordrecht Papendrecht garners mixed sentiments from its guests. On the positive side, the restaurant serves generous and well-portioned meals with guests particularly appreciating the delicious eggs prepared fresh every morning. The charcuterie board and the mixed grill have been noted as highlights, contributing to some good dining experiences, especially in the evening when the menu is moderately priced.
However, the restaurant appears to have room for improvement. Many guests found the variety of the dinner menu rather limited and noted that the quality of the food tended to be mediocre to low. There were remarks about the food being lukewarm and the prices not matching the quality provided. Additionally, the dining and bar service received criticism for being subpar and the limited options extend to both food and drink offerings. The bar environment was described as unwelcoming and guests reported food smells lingering in stairwells and rooms.
While the restaurant maintains a tidy appearance with clean tables, the absence of room service after 10 pm and no warm kitchen facilities post 9 pm were seen as inconveniences. Overall, while there are some redeeming aspects to the dining at Bastion Hotel Dordrecht Papendrecht, it appears there is substantial space for enhancing the overall guest experience.
Rooms
Bastion Hotel Dordrecht Papendrecht offers a variety of room experiences to its guests. The rooms are generally highlighted for their cleanliness and comfort with many guests appreciating the tidy and cozy atmosphere. The superior rooms come with thoughtful additions like a fridge and a coffee machine and several reviews noted that the bedrooms are spacious and comfortable. Although sometimes small, the rooms are often described as modernly designed, well presented and adequately furnished.
Some rooms are elegant in design, though not always practical. Guests appreciated the clean sheets, reasonable comfort of the beds and well-implemented air conditioning. The bathrooms, though occasionally cramped, are often reported as very clean and having delightful showers. The cleanliness of the rooms, albeit sometimes only superficial, is regularly noted. Features such as recently renovated rooms, nice bed linen and blackout curtains contribute positively to the stay.
However, there are occasional drawbacks. Some guests encountered issues with room readiness upon check-in, cigarette smells or small, basic rooms. Noise from nearby rooms or street noise was also a common concern, especially in rooms located near busy areas or entrances. Maintenance issues like broken showers, small flies and sewer smells were mentioned but appeared to be isolated incidents. Overall, the rooms at Bastion Hotel Dordrecht Papendrecht, while variable, tend to provide a comfortable and clean stay for guests looking for a practical lodging option.
Beds
While many guests found the beds at Bastion Hotel Dordrecht Papendrecht to be comfortable and clean, opinions on bed quality varied. Several reviewers appreciated that the beds were nice, spacious and equipped with comfortable mattresses. Some guests noted the clean linens and the overall cleanliness of the rooms.
However, there were mixed reviews on the softness of the beds. Some found the soft mattresses to be perfectly fine, while others found them too soft or uncomfortable, causing the beds to slide and feel unstable. Guests also mentioned issues with bed configurations, such as receiving two single beds instead of a promised Queen bed and beds that separated easily.
Despite these concerns, the majority of guests seemed satisfied with the comfort of the beds and the cleanliness of the bedding. For those who prefer firmer mattresses or specific bed arrangements, it may be worth inquiring with the hotel directly to ensure a comfortable stay.
Cleanliness
'Bastion Hotel Dordrecht Papendrecht' offers a mixed experience in terms of cleanliness. On the positive side, many guests praised the hotel for its stylish appearance and overall clean environment. The rooms and bathrooms often received compliments for being clean and comfortable with some guests specifically highlighting the good shower facilities. The hotel itself is described as clean and cozy with well-decorated interiors.
However, several reviews pointed out issues where the cleanliness fell short of expectations. There were multiple mentions of rooms having dust, dirty remote controls and stains on mattresses and duvets. Some guests noticed that certain areas such as the corridors, elevator and even room floors were not as clean as they should be. The presence of strange odors, remnants of smoking and used towels not being replaced timely also detracted from the overall experience.
Moreover, it was noted that parts of the room, including the fridge and coffee maker, were not properly cleaned and some places had not been swept or vacuumed adequately. A few reviews pointed out that the hotel could benefit from more thorough and deep cleaning procedures to meet higher standards of cleanliness consistently.
In summary, while 'Bastion Hotel Dordrecht Papendrecht' generally maintains a reasonable level of cleanliness with comfortable and stylish rooms, there are areas that need improvement to ensure a consistently hygienic experience for all guests.
Staff
The reviews for Bastion Hotel Dordrecht Papendrecht highlight the predominantly positive experiences guests have had with the hotel staff. The predominant sentiment indicates that the staff are nice, very friendly and often go above and beyond to be helpful. Many reviewers described the overall atmosphere as pleasant and welcoming with receptionists and other service members, including bar and cleaning staff, being highlighted for their friendliness and helpful nature. Positive mentions about the check-in and check-out efficiency add to the staff's credibility.
However, a few reviews pointed out instances where staff were described as untrained, inexperienced or unhelpful, marking a contrast to the generally positive feedback. Issues such as a shortage of staff leading to service lapses or the occasional impolite interaction, were noted. Some guests found the reception difficult to communicate with, yet many others praised the receptionists for their friendliness and availability around the clock.
In summary, while there were some inconsistencies regarding the staff's performance, the overall impression remains one of a hotel staffed by polite and helpful individuals committed to providing a welcoming experience.
Wi-Fi
The wifi at Bastion Hotel Dordrecht Papendrecht generally receives positive feedback from guests with many highlighting it as good, easy to use and accessible. Some reviews even describe the connection as flawless and quick. Despite these positive remarks, a few guests experienced issues such as the internet dropping out frequently and poor connection quality. Nonetheless, the ability to access the internet without a password is noted by one of the guests. On balance, it appears the wifi services stand out favorably against other aspects of the stay.
3 Star
The Bastion Hotel Dordrecht Papendrecht delivers a satisfactory experience consistent with its three-star rating. Although the facilities might evoke a sense of nostalgia with its classic 80s hotel design, the establishment maintains a sense of comfort, making it a fitting choice for mid-range travelers. The rooms are moderately equipped, offering the basic amenities one would expect at this price point.
Safety and cleanliness are upheld to an acceptable standard, though guests have noted areas where enhancement could ensure a more polished experience. In-room conveniences such as plastic cups in the bathroom and the absence of slippers or toiletry items reflect the minimalist approach typical of a three-star hotel.
The breakfast selection, while somewhat limited, complements the overall service level, which aligns with three-star expectations. Additionally, the presence of a small gym provides a basic fitness option for guests.
In summary, the Bastion Hotel Dordrecht Papendrecht is a reliable choice for those seeking straightforward, value-oriented accommodations without the frills.
No, Bastion Hotel Dordrecht Papendrecht doesn't have any pool.
No, a spa isn't available at Bastion Hotel Dordrecht Papendrecht.
No, Bastion Hotel Dordrecht Papendrecht doesn't allow dogs.
No, parking facilities aren't available at Bastion Hotel Dordrecht Papendrecht.
Yes, Bastion Hotel Dordrecht Papendrecht has a gym.