4-Star HotelThis hotel offers air-conditioned rooms with minibars and free wireless internet. It features a seasonal outdoor pool and a restaurant serving typical Spanish food. Its location is convenient, and it provides free parking and room service.
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Summary of reviews related to the '4 Star' categoryVelada Mérida, a hotel claiming to be of four-star caliber, presents an experience that seemingly falls short of the expectations attached to such a rating. Many visitors noted that the establishment felt outdated and the facilities were rather basic, aligning more closely with a three-star or even a two-star hotel rather than the advertised four-star status. Issues with noise insulation and central heating pointed to maintenance shortcomings and the rooms often lacked the amenities one would expect, such as shampoo or body milk.
The breakfast offered was described as simple and not very varied, further detracting from the perceived value of a four-star hotel. Customer service, particularly at the reception, was cited as another area needing improvement, contributing to the overall sentiment that the hotel was overpriced for the quality and services provided.
Despite these criticisms, some aspects earned praise. The pool, though small for a four-star standard, was regarded as a nice feature and the hotel's location was highlighted as a positive point. However, these redeeming qualities were overshadowed by the general consensus that Velada Mérida doesn’t quite meet the high bar set by a four-star rating. The experience was seen as falling short in terms of amenities, upkeep and overall value, leading many to conclude that it would be more accurately rated at a lower star level.
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