Velada Mérida
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Summary of reviewsVelada Mérida offers a well-rounded and enjoyable experience for those visiting the historical city of Mérida, particularly praising the hotel's prime location and friendly staff. Centrally situated, it provides convenient access to the Roman theater, amphitheater and museum, making it an excellent choice for history and theater enthusiasts. The secure and reasonably priced parking facilities are an added benefit for those traveling by car and many guests appreciate the ability to explore the city on foot.
The hotel is well-liked for its spacious and clean rooms, which, despite a slightly outdated decor, offer comfort and satisfactory amenities. The cleanliness of both the rooms and common areas is frequently mentioned with the attentive staff ensuring that hygiene standards are met.
Guests generally enjoy their dining experiences at Velada Mérida, particularly the al fresco dining by the pool terrace, which is noted for its atmosphere and good value for money. The breakfast experience, while varied, has its highlights with a decent variety of options and friendly service, though some guests feel it could be improved in terms of variety and quality.
The friendliness and helpfulness of the staff are consistently praised, contributing significantly to a positive guest experience. This welcoming demeanor extends across all roles, from reception to café waiters, creating a warm and inviting atmosphere.
The hotel's pool area is another appreciated feature, offering a quiet and relaxing environment, although occasional maintenance issues have been noted. Families find the hotel accommodating with spacious rooms and a family-friendly atmosphere making it a suitable choice for those traveling with children.
While the WiFi experience is somewhat mixed, the hotel's staff show a willingness to resolve any connectivity issues, adding a sense of reliability to the service.
In summary, Velada Mérida strikes a balance between comfort, convenience and a welcoming environment. Despite some areas needing improvement, such as the decor and the quality of certain amenities, the overall positive reviews highlight the hotel as a commendable choice for travelers looking to immerse themselves in Mérida's rich historical tapestry.
Categories
The hotel is well-liked for its spacious and clean rooms, which, despite a slightly outdated decor, offer comfort and satisfactory amenities. The cleanliness of both the rooms and common areas is frequently mentioned with the attentive staff ensuring that hygiene standards are met.
Guests generally enjoy their dining experiences at Velada Mérida, particularly the al fresco dining by the pool terrace, which is noted for its atmosphere and good value for money. The breakfast experience, while varied, has its highlights with a decent variety of options and friendly service, though some guests feel it could be improved in terms of variety and quality.
The friendliness and helpfulness of the staff are consistently praised, contributing significantly to a positive guest experience. This welcoming demeanor extends across all roles, from reception to café waiters, creating a warm and inviting atmosphere.
The hotel's pool area is another appreciated feature, offering a quiet and relaxing environment, although occasional maintenance issues have been noted. Families find the hotel accommodating with spacious rooms and a family-friendly atmosphere making it a suitable choice for those traveling with children.
While the WiFi experience is somewhat mixed, the hotel's staff show a willingness to resolve any connectivity issues, adding a sense of reliability to the service.
In summary, Velada Mérida strikes a balance between comfort, convenience and a welcoming environment. Despite some areas needing improvement, such as the decor and the quality of certain amenities, the overall positive reviews highlight the hotel as a commendable choice for travelers looking to immerse themselves in Mérida's rich historical tapestry.
4-Star Hotel
This hotel offers air-conditioned rooms with minibars and free wireless internet. It features a seasonal outdoor pool and a restaurant serving typical Spanish food. Its location is convenient, and it provides free parking and room service.
Hotel with Outdoor Pool
Located near the historic center, this hotel offers a seasonal outdoor pool and a garden area with loungers for guests to relax.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
About Velada Mérida
License: H-BA520
Guest Reviews
Location
The area around the hotel is quiet and offers easy access to various points of interest and essential amenities such as supermarkets. Visitors appreciate the hotel's secure and reasonably priced parking facilities. The hotel's proximity to downtown, major monuments and easy access from main roads further enhance its convenience.
In addition to the great location, guests also praise the hotel for its spacious rooms and satisfactory amenities, including a refreshing swimming pool and welcoming terrace. The friendly staff receive consistent positive remarks for their helpfulness and good recommendations, contributing to an overall pleasant stay.
Velada Mérida strikes a balance between accessibility, comfort and strategic positioning, making it a suitable hub for anyone looking to immerse themselves in the rich historical tapestry of Mérida.
Breakfast
Additionally, the breakfast service staff received compliments for their friendliness and efficiency. Some guests enjoyed a well-priced breakfast at the hotel’s cafeteria, finding it to offer good value for money and decent quality. A particularly delightful sentiment came from guests who appreciated the sumptuous selection, especially the fruit and the cold cuts.
However, not all experiences were positive. A significant number of reviews indicated that the breakfast could be improved in terms of variety, quality and value for money. Some guests described the breakfast as basic with certain items such as coffee being notably subpar. There were also mentions of the breakfast being somewhat repetitive and not meeting the expectations for a four-star hotel. The atmosphere in the breakfast area was compared to a canteen by some with issues of queues and slow service noted.
Despite the criticisms, a few guests mentioned improvements over time, suggesting that the buffet breakfast had seen positive changes. However, the overall sentiment suggests that while some guests enjoyed their breakfast experience at Velada Mérida, there remains considerable room for enhancement in service efficiency, variety and food quality.
Dinner
The hotel's terrace restaurant stands out as a popular spot, offering delicious meals, including tapas and grilled items, often mentioned for their great value for money. The professionalism and kindness of the staff received commendations, enhancing the dining experience. Eating by the pool is highlighted as one of the best dining options in Mérida, appreciated for both its ambiance and its diverse menu offerings.
However, there were mixed reviews concerning the restaurant's service efficiency. Instances of long waits for food and occasionally understaffed scenarios were noted, sometimes affecting the overall dining experience. A few guests were also disappointed with the limited vegetarian options and occasionally subpar quality of the meals.
The hotel's internal dining rooms and attached bar also received positive mentions for their functionality and the quality of food served. Despite a few criticisms about specific food items and service delays, the overarching feedback highlights Velada Mérida as a commendable dining destination, particularly praised for its terrace dining by the pool.
Rooms
While the facilities ensure a pleasant stay, some rooms could benefit from modernization. Guests have noted the need for better soundproofing, as noise from adjacent rooms and hallways can be a disturbance. The decor, often described as dated, includes older furniture and small televisions. However, the cleanliness and comfort of the rooms remain consistently praised.
Despite minor inconveniences like insufficient lighting, a lack of outlets by the bed and occasionally malfunctioning air conditioning, the staff's friendliness and solid service mark positively on the guest experience. Room amenities are adequate, though some updates could enhance the overall comfort and functionality.
In summary, "Velada Mérida" offers a mix of spacious, clean and comfortable rooms that, while needing some updates, provide a satisfactory and welcoming environment for travelers.
Beds
On the flip side, several guests expressed dissatisfaction with the mattresses and pillows. Common complaints included hard and uncomfortable mattresses, beds that make noise and pillows that are either too thin, too soft or not supportive enough. Some beds are described as old with worn-out mattresses and protruding springs and there are mentions of noisy beds and faulty bed frames.
From these reviews, it's evident that while some guests experienced a high level of comfort, others found room for improvement, particularly in the quality and state of the mattresses and pillows.
Cleanliness
Though some travelers noted that the furniture and décor appear somewhat outdated, the overall comfort and hygiene were well appreciated. Many reviews praise the friendly and attentive staff, who ensure the cleanliness of both the rooms and common areas. The cleaning staff are commended for promptly addressing any requests, further enhancing the guest experience.
Despite a few remarks about occasional lapses in cleaning standards, such as uncleaned rooms upon arrival or outdated furniture, the general sentiment towards the hotel's cleanliness remains positive. The spacious rooms, combined with good location and the hotel's adherence to hygiene practices, particularly during the pandemic, make Velada Mérida a reliable choice for a comfortable and clean stay.
Staff
Guests particularly appreciate the warmth and helpful nature of the employees, noting that they are often greeted with smiles and a willingness to assist. The hotel's reception team is noted for being efficient and swift in processing check-ins and check-outs, further enhancing the guest experience. Despite a few isolated incidents where the service fell short, the majority of reviews paint a picture of a dedicated team committed to providing excellent customer service.
Overall, Velada Mérida’s staff contributes significantly to the positive experiences of guests, making it a notable choice for travelers seeking warm hospitality and attentive service. The blend of professionalism and personable interaction from the hotel’s employees helps in creating a welcoming atmosphere that many guests appreciate.
Wi-Fi
Pool
However, some reviews mention occasional downsides, such as the pool being disabled at times due to maintenance works, limited access during events and sporadic cleanliness issues. Despite being seen as functional, the pool is sometimes considered small and overcrowded. The reviews varied on its cleanliness with some highlighting that the pool was dirty or needed repairs.
Overall, the pool is a valued amenity that adds to the experience of staying at Velada Mérida, particularly due to its quiet, relaxing atmosphere and well-maintained facilities. Its proximity to the center of Mérida and the pleasant terrace and green spaces enhance its appeal despite occasional maintenance issues.
Family
Despite these positives, there are a few points that have been highlighted as needing improvement, such as the mattresses, carpets and some of the hotel's soundproofing features. It's worth mentioning that there have been isolated incidents regarding staff entering rooms without notifying guests, which caused some concern.
Nevertheless, the overall consensus emphasizes a comfortable and well-located hotel perfect for family visits, where the staff is known for their friendly demeanor towards children. The hotel also accommodates large gatherings, including those attending cultural events like the classical theater festival, further proving its versatility as a family-oriented venue. For ease of mind, there is ample parking available in the surrounding area. Families who have stayed here have expressed a desire to return, finding it a good value for its offerings.
4 Star
The breakfast offered was described as simple and not very varied, further detracting from the perceived value of a four-star hotel. Customer service, particularly at the reception, was cited as another area needing improvement, contributing to the overall sentiment that the hotel was overpriced for the quality and services provided.
Despite these criticisms, some aspects earned praise. The pool, though small for a four-star standard, was regarded as a nice feature and the hotel's location was highlighted as a positive point. However, these redeeming qualities were overshadowed by the general consensus that Velada Mérida doesn’t quite meet the high bar set by a four-star rating. The experience was seen as falling short in terms of amenities, upkeep and overall value, leading many to conclude that it would be more accurately rated at a lower star level.
Accessible
The hotel provides accessible accommodation with well-sized, comfortable bathrooms, including some rooms specifically adapted for disabled individuals. These bathrooms are noted for their good size and comfort. However, while the hotel's general accessibility has been commended, specific areas such as the pool and terrace pose challenges for those with mobility issues. The access stairs to these amenities are described as steep and the pool itself requires maintenance.
While the external accessibility is mostly adequate, internal comfort and accessibility vary. Some areas require assistance for those with disabilities and certain facilities could benefit from improvements. Despite these shortcomings, the hotel's overall infrastructure and convenient location make it a decent choice for those needing accessible travel options near Mérida's historical attractions.
Outdoor Pool
A few reviews did note occasional closures of the pool due to inclement weather or other issues, which was disappointing during particularly hot days. Despite these disruptions, the terrace and garden spaces surrounding the pool were appreciated for their comfort and ambiance.
On a brighter note, the terrace restaurant near the pool received positive remarks for its nice food, enhancing the overall poolside experience. Guests found that having a pool and terrace available during the summer months was notably worthwhile, providing a much-needed respite from the heat.
Overall, the outdoor amenities at Velada Mérida, particularly the pool area, contribute significantly to the comfort and enjoyment of a stay, making it a great choice for those looking to relax in a pleasant outdoor setting.
Romantic
Yes, Velada Mérida has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Velada Mérida.
No, Velada Mérida doesn't allow dogs.
No, parking facilities aren't available at Velada Mérida.
No, Velada Mérida doesn't have a gym.
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