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Summary of reviewsPlaza Hotel enjoys a privileged and prime location in the heart of the city, often praised for its convenient access to dining, entertainment and various attractions, all within walking distance. Positioned directly in front of the main square, the hotel's central spot is enhanced by the charm of the surrounding beautiful areas, making it a standout choice for visitors, despite occasional noise at night.
The hotel's breakfast receives mostly positive reviews, being described as excellent, abundant and included with the stay, delivering good value for money. The service during breakfast is consistently praised for its pleasantness, though there is occasional feedback about the need for more variety and quicker service.
The restaurant offers a mixed experience; while many appreciate the good prices, convenient hours and the varied menu, there are comments about noise and average food quality. Cleanliness in the dining area and the option for in-room dining add to the overall convenience, though some billing issues at the adjacent bar are noted.
Rooms at the Plaza Hotel are largely appreciated for their spaciousness, comfort, good lighting and modern amenities like TV with streaming services. Cleanliness is a consistent strength, but issues such as the small size of some rooms, lack of certain basic amenities and the need for modernization are mentioned.
Cleanliness is a hallmark of the Plaza Hotel with guests frequently highlighting the spotless rooms, bedding, towels and well-maintained common areas. The older structure of the hotel is not a deterrent due to the high standards of cleanliness and maintenance it maintains.
The staff at the Plaza Hotel is a key highlight, receiving high praise for being attentive, friendly and professional. Their dedication to excellent service and willingness to go the extra mile significantly enhance the guest experience.
The hotel offers convenient parking options with a free and spacious lot and a secure hotel garage. Despite a messy lot and flooding issues during rain, guests generally appreciate the hassle-free parking experience.
The beds receive a mixed response; many guests find the mattresses and pillows new, clean and comfortable, contributing to a good night's sleep. However, there are reports of some mattresses being outdated, too soft or sinking, which detracts from the overall comfort for some guests.
In summary, Plaza Hotel combines an unbeatable location, excellent cleanliness and outstanding staff service, offering good value for money despite minor areas for improvement in room amenities and dining options.
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