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Summary of reviewsPlaza Hotel enjoys a privileged and prime location in the heart of the city, often praised for its convenient access to dining, entertainment and various attractions, all within walking distance. Positioned directly in front of the main square, the hotel's central spot is enhanced by the charm of the surrounding beautiful areas, making it a standout choice for visitors, despite occasional noise at night.
The hotel's breakfast receives mostly positive reviews, being described as excellent, abundant and included with the stay, delivering good value for money. The service during breakfast is consistently praised for its pleasantness, though there is occasional feedback about the need for more variety and quicker service.
The restaurant offers a mixed experience; while many appreciate the good prices, convenient hours and the varied menu, there are comments about noise and average food quality. Cleanliness in the dining area and the option for in-room dining add to the overall convenience, though some billing issues at the adjacent bar are noted.
Rooms at the Plaza Hotel are largely appreciated for their spaciousness, comfort, good lighting and modern amenities like TV with streaming services. Cleanliness is a consistent strength, but issues such as the small size of some rooms, lack of certain basic amenities and the need for modernization are mentioned.
Cleanliness is a hallmark of the Plaza Hotel with guests frequently highlighting the spotless rooms, bedding, towels and well-maintained common areas. The older structure of the hotel is not a deterrent due to the high standards of cleanliness and maintenance it maintains.
The staff at the Plaza Hotel is a key highlight, receiving high praise for being attentive, friendly and professional. Their dedication to excellent service and willingness to go the extra mile significantly enhance the guest experience.
The hotel offers convenient parking options with a free and spacious lot and a secure hotel garage. Despite a messy lot and flooding issues during rain, guests generally appreciate the hassle-free parking experience.
The beds receive a mixed response; many guests find the mattresses and pillows new, clean and comfortable, contributing to a good night's sleep. However, there are reports of some mattresses being outdated, too soft or sinking, which detracts from the overall comfort for some guests.
In summary, Plaza Hotel combines an unbeatable location, excellent cleanliness and outstanding staff service, offering good value for money despite minor areas for improvement in room amenities and dining options. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
Small Hotel
Room Types
Double RoomThis double room is air-conditioned and features a private bathroom and heating. The unit offers 2 beds.
Triple RoomThis triple room is air-conditioned and features a private bathroom and heating. The unit offers 2 beds.
Double RoomThis double room is air-conditioned and has a private bathroom and heating. The unit has 1 bed.
SuiteThis suite is air-conditioned and features a private bathroom and heating. The unit offers 1 bed.
ApartmentThis apartment is air-conditioned and features a private bathroom and heating. The unit offers 3 beds.
ApartmentThis apartment is air-conditioned and has a private bathroom and heating. The unit has 4 beds.
Single RoomThe unit has 1 bed.
Basic Triple RoomThe unit offers 3 beds.
Superior King RoomThe unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled right in the heart of the city, Plaza Hotel's location is frequently praised by its guests. Positioned directly in front of the main square, this hotel offers easy access to numerous dining and entertainment options, making it a convenient choice for travelers. The central location of Plaza Hotel enables guests to explore the city without needing a car, providing a straightforward way to experience the downtown area. The proximity to various attractions and the central square adds a touch of charm to the stay with the surrounding areas described as very beautiful.
Guests appreciate the practicality and simplicity of the hotel, which, despite being described as old, is noted to be well-maintained and clean. The hotel provides excellent value for money, combining a great location with reasonable prices. The friendliness and helpfulness of the staff further enhance the overall experience. Cleanliness and good service are highlighted alongside this optimal location, making it an attractive option for a short stay.
Despite a few mentions of noise from the nearby square turning into a nightclub at night, the overwhelming consensus is that the unbeatable, impeccable and privileged central location of Plaza Hotel makes it a standout choice for visitors to the city.
Breakfast
The Plaza Hotel's breakfast offerings have garnered mostly positive feedback, often exceeding expectations. Patrons frequently describe the breakfast as excellent, very good and abundant, highlighting the generous portions and satisfying quality. The service paired with the breakfast is also consistently praised. Despite its simplicity, guests find it adequate and delicious, especially given the price.
Many reviews mention that breakfast is included with the stay, providing additional value. The hotel’s café stands out as a popular spot where breakfast is both pleasant and varied. Nonetheless, some guests feel the need for more variety and have noted occasional slower service. There are also comments suggesting that the breakfast is standard or simple, but generally sufficient.
A minor critique is the outsourced nature of the breakfast, limiting its breadth and a few guests pointed out that it could be improved. However, the overarching sentiment remains positive with many enjoying the plentiful, delicious offerings that start their day on a high note at the Plaza Hotel.
Dinner
The restaurant at Plaza Hotel receives mixed reviews regarding its quality, but stands out positively for its convenient and varied menu available for lunch and dinner. Many guests praise both the food and service, giving high marks to the dining experience. The restaurant is appreciated for its good prices and late hours of operation, which offers flexibility for travelers looking to dine later in the evening.
However, some drawbacks include the restaurant's noise level and the overall average quality of food. Cleanliness in the dining area is another positive aspect noted by guests. Additionally, the option to order from the hotel cafeteria and have food delivered to the room adds a layer of convenience for those who prefer in-room dining.
Other areas such as the bar adjacent to the hotel have some issues, including misleading prices and extra fees for credit card use. Overall, while the restaurant provides a satisfactory dining experience with several notable conveniences, it also has areas that could benefit from improvement.
Rooms
The rooms at Plaza Hotel offer a mixed experience, balancing comfort with some areas of improvement. Guests appreciated the spacious and comfortable rooms, some of which come with excellent mattresses and pillows. The inclusion of modern amenities such as a TV with Netflix and YouTube adds to the overall convenience. Several rooms are noted for their brightness and good lighting and the overall cleanliness stands out.
However, size seems to be an issue for some travelers with multiple mentions of small rooms, especially those meant for three occupants. The modest sizes occasionally make them less suitable for people with reduced mobility. The lack of basic amenities like mini fridges, hairdryers and safes has also been noted, suggesting a need for updates. Facilities within the rooms could benefit from modernization to enhance guest satisfaction.
On the whole, despite certain drawbacks in terms of size and outdated facilities, the rooms provide a comfortable stay with a good price-quality ratio.
Beds
The Plaza Hotel seems to offer a mixed experience when it comes to the quality of their beds. On a positive note, many guests have praised the hotel for its new and clean mattresses and pillows, describing them as soft, comfortable and excellent. The white linens were also well-received for their cleanliness. Several reviews highlight the overall comfort of the beds with some mentioning that the mattresses offer great support and contribute to a good night’s sleep.
However, not all feedback is glowing. Some guests found the mattresses to be outdated or too soft with a few noting that certain beds were sinking in the middle, which affected their comfort. There were also concerns about the size of the beds with comments about small and narrow options, especially the single beds.
In summary, while the Plaza Hotel offers modern, clean and comfortable bedding options that many guests appreciate, there are inconsistencies in bed quality that management may need to address to ensure a consistently comfortable stay.
Cleanliness
The Plaza Hotel consistently impresses with its dedication to cleanliness. Guests frequently highlight the excellent cleanliness throughout the hotel, describing the state of the rooms, bedding and towels as spotless. The dining areas and overall facilities maintain a high standard of hygiene, ensuring a neat and welcoming atmosphere. Cleanliness is a recurring theme with patrons noting that everything is very clean, from common areas to individual rooms. The hotel combines its modern historical character with a high level of maintenance. Despite its older structure, the facilities are well-kept, clean and comfortable, though some guests mention a need for modernization. The staff’s friendliness and attentive service further enhance the positive experience of staying at this well-maintained hotel.
Staff
The Plaza Hotel consistently receives high praise for its exceptional staff. Guests frequently highlight the staff's attentiveness, friendliness and professionalism. The quality of service is often noted as being excellent with attention to detail and customer care that exceeds expectations. Many reviews emphasize the consistent warmth and dedication of the employees, who are always willing to go the extra mile to assist guests. The reception staff, in particular, stands out for their welcoming and friendly demeanor. Overall, the staff at the Plaza Hotel is described as super friendly, kind and attentive, making a significant positive impact on the overall guest experience.
Parking
The Plaza Hotel offers a range of parking options that guests generally find convenient and accessible. The hotel features a large parking lot that is both free and spacious, ensuring a hassle-free experience for those traveling by car. There is also a hotel garage where guests can park their vehicles securely. The parking doesn’t require a reservation, making it an easy option upon arrival. Despite some mentions of a messy parking lot and limited covered areas, many guests appreciate that the parking lot is included in the price. However, one downside noted is that access from the parking can become flooded during rain.
No, Plaza hotel doesn't have any pool.
No, a spa isn't available at Plaza hotel.
No, Plaza hotel doesn't allow dogs.
Yes, parking facilities are available at Plaza hotel.