Kyriad Hotel Dijon Gare
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsKyriad Hotel Dijon Gare garners commendation for its strategic location. Nestled steps away from the main train station, it offers seamless access to the city center and is perfect for those looking to delve into Dijon’s historic and culinary delights on foot. The proximity to transport options, like the tramway, enhances its convenience, making it ideal for both short stays and extended explorations.
The breakfast offerings, characterized by variety and quality, are well-reviewed. Many guests appreciate the fresh options like self-pressed orange juice and homemade sweets, alongside a diverse selection catering to different tastes. The service is notably courteous. However, the breakfast room’s ambiance and pricing leave room for improvement with some finding the setting windowless and the cost higher than expected given the quality.
The rooms are a point of mixed feedback. While often small and sometimes described as cramped, their cleanliness receives positive remarks. The soundproofing ensures a quiet stay despite the hotel’s bustling surroundings. Some issues with outdated decor and minor maintenance problems like broken fixtures and mold have been reported. Nonetheless, the rooms are functional with essential amenities such as tea-making facilities, comfortable beds and, occasionally, spacious bathrooms.
Mixed reviews on cleanliness highlight inconsistencies. Many guests find rooms and facilities like the spa and pool suitably clean. However, concerns about mold, dust and outdated bathrooms suggest lapses in maintaining thorough cleaning standards. The need for refurbishment and improved maintenance is voiced by several guests, though others commend the daily upkeep and comfortable bedding.
Staff at Kyriad Hotel Dijon Gare are highly valued for their friendliness and professionalism with numerous guests appreciating their welcoming and helpful nature. Specific staff members, such as a receptionist named Henri, receive special praise for their exceptional service. A few isolated incidents of less favorable interactions are mentioned but are not representative of the overall guest experience.
The WiFi performance is inconsistent with many guests experiencing slow or unreliable connections, particularly in certain areas of the hotel. Some guests found the wireless to be adequate for basic browsing, but streaming and video conferencing posed challenges, indicating room for improvement in this area.
The hotel’s spa is a standout feature, offering a wide range of well-maintained wellness facilities such as a heated pool, jacuzzi, sauna and steam room. Guests frequently highlight the spa’s clean and relaxing atmosphere, comprehensive amenities and accommodating staff. Despite minor maintenance issues and the occasional lack of towels, the spa contributes significantly to a relaxing and enjoyable stay.
Fitness amenities at the hotel, including a well-equipped gym, receive praise for their quality. However, the gym's late opening hours may not suit early risers. Overall, the fitness and relaxation options, including the pool and sauna, provide a well-rounded experience for guests.
The swimming pool area is generally appreciated for its cleanliness and design. The heated pool and additional amenities like sensory showers and steam rooms are highlighted positively. Despite occasional mentions of the pool feeling cold or crowded, the overall feedback points to an enjoyable and well-maintained facility.
Parking at the hotel presents mixed experiences. While many appreciate the secure and convenient options near the city center, navigating the narrow underground parking can be challenging. The cost of parking is noted as relatively high and the necessity to reserve in advance due to limited spots is frequently mentioned.
Overall, Kyriad Hotel Dijon Gare stands out for its excellent location and friendly staff, making it a worthy choice for travelers seeking convenience and comfort in Dijon. While there are areas needing improvement, the hotel’s amenities such as the spa and fitness facilities enhance the guest experience.
Categories
The breakfast offerings, characterized by variety and quality, are well-reviewed. Many guests appreciate the fresh options like self-pressed orange juice and homemade sweets, alongside a diverse selection catering to different tastes. The service is notably courteous. However, the breakfast room’s ambiance and pricing leave room for improvement with some finding the setting windowless and the cost higher than expected given the quality.
The rooms are a point of mixed feedback. While often small and sometimes described as cramped, their cleanliness receives positive remarks. The soundproofing ensures a quiet stay despite the hotel’s bustling surroundings. Some issues with outdated decor and minor maintenance problems like broken fixtures and mold have been reported. Nonetheless, the rooms are functional with essential amenities such as tea-making facilities, comfortable beds and, occasionally, spacious bathrooms.
Mixed reviews on cleanliness highlight inconsistencies. Many guests find rooms and facilities like the spa and pool suitably clean. However, concerns about mold, dust and outdated bathrooms suggest lapses in maintaining thorough cleaning standards. The need for refurbishment and improved maintenance is voiced by several guests, though others commend the daily upkeep and comfortable bedding.
Staff at Kyriad Hotel Dijon Gare are highly valued for their friendliness and professionalism with numerous guests appreciating their welcoming and helpful nature. Specific staff members, such as a receptionist named Henri, receive special praise for their exceptional service. A few isolated incidents of less favorable interactions are mentioned but are not representative of the overall guest experience.
The WiFi performance is inconsistent with many guests experiencing slow or unreliable connections, particularly in certain areas of the hotel. Some guests found the wireless to be adequate for basic browsing, but streaming and video conferencing posed challenges, indicating room for improvement in this area.
The hotel’s spa is a standout feature, offering a wide range of well-maintained wellness facilities such as a heated pool, jacuzzi, sauna and steam room. Guests frequently highlight the spa’s clean and relaxing atmosphere, comprehensive amenities and accommodating staff. Despite minor maintenance issues and the occasional lack of towels, the spa contributes significantly to a relaxing and enjoyable stay.
Fitness amenities at the hotel, including a well-equipped gym, receive praise for their quality. However, the gym's late opening hours may not suit early risers. Overall, the fitness and relaxation options, including the pool and sauna, provide a well-rounded experience for guests.
The swimming pool area is generally appreciated for its cleanliness and design. The heated pool and additional amenities like sensory showers and steam rooms are highlighted positively. Despite occasional mentions of the pool feeling cold or crowded, the overall feedback points to an enjoyable and well-maintained facility.
Parking at the hotel presents mixed experiences. While many appreciate the secure and convenient options near the city center, navigating the narrow underground parking can be challenging. The cost of parking is noted as relatively high and the necessity to reserve in advance due to limited spots is frequently mentioned.
Overall, Kyriad Hotel Dijon Gare stands out for its excellent location and friendly staff, making it a worthy choice for travelers seeking convenience and comfort in Dijon. While there are areas needing improvement, the hotel’s amenities such as the spa and fitness facilities enhance the guest experience.
Hotel with Spa
The hotel provides a spa experience with a warm pool and sauna. It offers a convenient location near the train station.
Dog Friendly Hotel
This hotel is dog-friendly and is conveniently located near the Dijon train station. This makes it an accessible option for travelers with pets.
Hotel with Swimming Pool
Features a large, heated indoor swimming pool. The pool area includes a jacuzzi, sauna, steam room, and sensory showers.
Heated Pool Indoor Pool
Hotel with Parking
This hotel provides secure and conveniently located parking. While some reviews mention it can be expensive, it offers dedicated parking facilities near the train station.
Accessible Hotel
This hotel offers facilities adapted for guests with reduced mobility, ensuring a pleasant and accessible stay with renovated rooms, a wellness area, and a restaurant.
Hotel with Gym
This hotel offers fitness facilities.
3-Star Hotel
Located near the Dijon train station, this hotel offers convenient accommodations for travelers. It provides easy access to the city center and is known for its comfortable rooms and reliable service.
Hotel with Indoor Pool
Conveniently located, this hotel offers a heated indoor swimming pool as part of its 400 m² relaxation area. This extensive spa facility also features a jacuzzi, sauna, hammam, and a sensory shower, alongside a fitness room.
Hotel with Heated Pool
Kyriad Hotel Dijon Gare provides a well-regarded heated indoor pool, consistently praised for its comfortable temperature and cleanliness. The facility also includes a steam room and jacuzzi, enhancing the relaxation options for guests.
Historic Hotel
Business Hotel
Guest Reviews
The Kyriad Hotel Dijon Gare is highly praised by guests for its exceptional location, making it a convenient choice for visitors to Dijon. Situated just steps away from the main train station, the hotel allows easy access to the city center and various attractions. Despite its proximity to the bustling station, the hotel remains quiet, offering a peaceful retreat for travelers. The central placement means that guests can explore the historic town center, local shops, bars and restaurants on foot with ease.
The hotel's immediate vicinity includes various transportation options, such as the tramway, which further enhances its connectivity. This ideal location is frequently highlighted as perfect for those arriving by train and for those who wish to walk around and experience the richness of Dijon’s culinary and cultural sights. Moreover, the convenience of nearby amenities, car parks and an excellent value-for-money ratio adds to the allure of staying at the Kyriad Hotel Dijon Gare.
With such strategic positioning, the hotel serves as an excellent base for leisurely strolls, sightseeing and discovering the essence of Dijon without the need for extensive travel. The combination of proximity to transport hubs and the heart of the city makes the Kyriad Hotel Dijon Gare a top choice for both short stays and more extended explorations of this charming French city.
In the reviews for the breakfast at Kyriad Hotel Dijon Gare, guests frequently commend the variety and quality of the offerings. Words like "varied," "diverse," and "well-stocked" are common, indicating a broad selection is available that caters to different tastes. Several reviewers describe the breakfast as "hearty," "generous," and "complete," suggesting that it is satisfying and abundant. Positive mentions also include the freshness of certain items, such as self-pressed orange juice and the presence of homemade sweets.
However, there are notable areas of criticism. A recurring issue is the breakfast room's ambiance, described as "windowless," "cramped," and reminiscent of a "cold, functional canteen." This setting has been a significant drawback for many guests, impacting their overall breakfast experience. Additionally, some guests feel that the breakfast is overpriced at €12-13 per person, especially when the quality seems to fall short for its cost. Issues such as "stale pastries," "microwaved scrambled eggs," and "industrial" offerings detract from the perceived value.
Despite these downsides, the service and staff generally receive positive comments for their courtesy and helpfulness. In summary, Kyriad Hotel Dijon Gare offers a breakfast that is widely regarded as varied and substantial, but improvements in quality consistency, room ambiance and pricing could enhance guests’ overall satisfaction.
Kyriad Hotel Dijon Gare offers rooms that often leave guests with mixed feelings about their size and condition. The primary concern among many visitors is the small size of the rooms with some likening them to shoeboxes or broom closets. This compactness extends to the bathrooms, which are frequently described as cramped and difficult to use comfortably. Some attic rooms have sloping ceilings, which further limit the usable space.
Despite these space constraints, the hotel receives praise for the cleanliness of the rooms with regular mentions of clean linens and well-maintained interiors. Noise can be an issue, particularly for rooms facing the street or train tracks, but many guests find the rooms to be quite soundproof and quiet, contributing to a comfortable sleep.
The decor in the rooms occasionally comes across as outdated and there have been occasional reports of issues such as broken fixtures, malfunctioning lights and the presence of dust or mold. Nevertheless, the rooms are generally functional and equipped with basic necessities like tea-making facilities, comfortable beds and sometimes large bathrooms.
The hotel's location next to the train station is a significant convenience, making it easy for travel connections. The staff also garners positive feedback for their courteous and efficient service during check-in and check-out procedures.
While the size and condition of rooms might not be fully aligned with the price, Kyriad Hotel Dijon Gare still manages to offer a comfortable stay for short visits, particularly for those prioritizing cleanliness and convenience.
The reviews of the beds at Kyriad Hotel Dijon Gare reveal a mixture of opinions with some guests finding the beds to be a highlight of their stay and others being less satisfied. A significant portion of guests appreciated the comfort of the beds, remarking on the quality of the bedding and the availability of memory foam pillows as particularly positive aspects. Many noted that they slept well and found both the beds and pillows to be comfortable with some specifically mentioning the perfect softness of the mattresses and the ergonomic pillows provided.
However, not all feedback was positive. There were several mentions of beds being too hard or uncomfortable, which seemed to have led to back pain for some. Additionally, the size of the beds was a common complaint with multiple guests describing them as small, narrow or too short, often resulting in feet hanging over the edge. Some even found the rooms and the beds within to be cramped, which detracted from their overall comfort.
Despite these mixed experiences, the general consensus is that while the hotel provides quality bedding and has made efforts to ensure comfort (e.g., memory foam pillows), the variability in bed size and firmness might not suit all guests. Ensuring to check specific room and bed details when booking might help future guests have a more satisfying stay.
Guest reviews of Kyriad Hotel Dijon Gare have highlighted mixed opinions regarding the cleanliness of the establishment. On a positive note, many guests mentioned that their rooms were clean, tidy and well-maintained with some describing the cleanliness as impeccable. The hotel's spa and pool area also received commendations for their cleanliness and pleasant atmosphere. Several visitors praised the hotel's housekeeping staff for keeping rooms clean on a daily basis and clean and comfortable bedding was frequently noted as well.
However, there were significant concerns raised about the overall cleanliness of the hotel. A number of guests reported issues such as mold on bathroom ceilings and tile grout, general dustiness in rooms and signs of moisture damage. Multiple reviews mentioned dirty and outdated bathrooms, some with broken fixtures and mold. The common areas, including the pool and breakfast room, occasionally fell short of cleanliness expectations. Additionally, some guests found hair and dirt on linens and in showers, indicating lapses in thorough cleaning.
Specific complaints also included dirty showerheads, unsanitary conditions in the relaxation area and a pervasive smell of chlorine throughout the hotel. The need for refurbishment and better maintenance was a recurring theme with guests highlighting mold, limescale and worn-out facilities as areas needing attention.
Overall, while some guests were satisfied with the cleanliness of individual rooms and amenities, the hotel appears to have consistency issues in maintaining high cleanliness standards across all its facilities.
The staff at Kyriad Hotel Dijon Gare are frequently praised for their friendliness, attentiveness and professionalism. Guests often describe the reception team as welcoming, charming and accommodating with numerous mentions of smiles and warmth during interactions. Many found the cleaning staff to be polite and commendable, highlighting the overall helpfulness and responsiveness of the hotel's employees.
Notable individuals, particularly a receptionist named Henri, receive specific acknowledgments for their excellent service and friendly demeanor. Despite the overwhelmingly positive feedback, a few instances of unfriendly or unprofessional behavior were reported, particularly from the night shift or specific individuals. However, these occurrences seem to be exceptions rather than the rule.
Overall, the hospitality at Kyriad Hotel Dijon Gare is a significant asset, contributing to a pleasant stay for the majority of guests, who appreciate the attentive and kind-hearted approach of the staff.
The WiFi experience at Kyriad Hotel Dijon Gare appears to be mixed based on the guest reviews. On a positive note, some guests did find the WiFi speed to be good and the connection reliable in certain areas of the hotel, making it suitable for basic browsing. However, a significant number of reviews indicate that the WiFi connection was inadequate, often not working at all or only functioning very slowly in the rooms. Guests staying in rooms at the end of hallways or on specific floors reported having no WiFi reception at all. Issues with video conferencing and streaming were also highlighted with some guests even expressing that their internet needs were not met to the point of impacting their stay. Overall, while WiFi is included and available at the hotel, its performance is inconsistent and generally regarded as needing considerable improvement.
The spa at the Kyriad Hotel Dijon Gare is frequently praised by guests for its pleasant and relaxing atmosphere. Featuring a range of facilities including a swimming pool, jacuzzi, sauna and hammam, the spa is recognized as a significant highlight of the hotel. Many guests appreciated the clean, well-maintained nature of the spa area, describing it as a perfect spot to unwind after a busy day.
The addition of a heated pool and the variety of wellness facilities contribute to the spa's appeal, earning high marks from visitors. Guests commonly enjoyed the sensory showers, steam rooms and gym equipment, commending the overall experience in the wellness area. The spa amenities are often noted as top-notch with some guests surprised by the extent and quality of the offerings included in their stay.
Despite a few remarks about minor maintenance issues and the availability of towels, the general consensus remains overwhelmingly positive. With its late operating hours until 10 p.m., the spa offers ample opportunity for relaxation. Friendly and attentive staff further enhance the allure of the spa, ensuring a welcoming and enjoyable environment for guests. The spa's presence, combined with its well-planned layout and comprehensive facilities, stands out as a key feature that elevates the overall guest experience at this well-located hotel.
The Kyriad Hotel Dijon Gare offers a variety of fitness amenities that cater to guests looking to maintain their exercise routines while traveling. The gym is notable for its new and high-performance equipment, ensuring a fully functional fitness area that meets the needs of most travelers. Guests often praise the extensive and well-equipped gym facilities, which are part of a larger fitness area that includes access to a pool and spa for relaxation. The fitness center, along with the swimming pool and sauna, stands out as top-notch facilities within the hotel. However, it's worth noting that the fitness room hours begin later in the morning, starting at 10 am or later, which may not suit early risers. Overall, the fitness area and accompanying relaxation center provide a positive and well-rounded experience for guests.
The Kyriad Hotel Dijon Gare has a variety of pool and spa facilities that have generally received favorable reviews from guests. Key highlights include a large, heated indoor swimming pool that is both clean and well-maintained, often described as relaxing and a major asset to the hotel. The pool area includes additional amenities such as a jacuzzi, sauna, steam room and sensory showers, contributing to a superb and enjoyable spa experience.
Guests have noted the modern, nicely designed pool area and appreciated its accessibility until 10 PM. The pool is considered spacious enough for laps, although some visitors mentioned feeling it was a bit cold at times. Despite occasional mentions of the pool area being crowded or in need of minor renovations, the overall cleanliness and arrangement have been praised with several guests especially enjoying the tranquility and pleasant ambiance.
In addition to the pool, the spa facilities have been described as fantastic and exceptional, offering a relaxing experience that many guests loved. The indoor pool and wellness areas including jacuzzis and saunas are highlighted as major pluses for staying at the hotel. The presence of these comprehensive spa services close to transportation amenities like the train station and tramway makes it a convenient and valuable offering for travelers. Overall, the facilities are seen as clean, enjoyable and a definite bonus to the hotel experience.
Kyriad Hotel Dijon Gare offers a variety of options for parking, but guests have a mix of experiences. Many appreciate the convenience and safety of the hotel's parking facilities, noting the secure, enclosed and underground options that keep vehicles and rental bikes safe. The parking's location near the city center and train station adds to its appeal, especially with the availability of discounted rates at nearby parking lots. However, guests frequently highlight the need to reserve a parking spot in advance due to limited availability.
Despite the benefits, several challenges are noted. The underground parking is often described as narrow and difficult to navigate, which can be problematic for larger vehicles. Additionally, the parking spaces are tight and the garage entrance is steep and small, making maneuvering cumbersome. Some guests found parking spots already filled upon arrival despite prior reservations, leading to frustration.
The cost of parking is another common point of contention with many feeling that the 15 euros per night fee is quite high. There's also mention of paid parking at the nearby train station, though some guests received unexpected discounts, which were a welcome surprise.
Overall, while the parking at Kyriad Hotel Dijon Gare is secure and conveniently located, it can be expensive and complex to access, making advance reservations essential for a smoother experience.
The Kyriad Hotel Dijon Gare offers a balanced experience for travelers seeking a three-star accommodation. Many guests found the hotel to align with the value associated with its rating, appreciating the cost-saving benefits of staying at a three-star hotel. Despite some reviews suggesting the facilities and services might not consistently meet the three-star expectations—with mentions of outdated bathrooms and basic breakfast offerings—other visitors noted the pleasant rooms and praised the fitness and relaxation area, which provided amenities typically found in higher-rated establishments. The hotel’s pricing, often cited as reasonable, seems to satisfy budget-conscious travelers, enhancing the overall positive experience for a standard three-star stay.
Kyriad Hotel Dijon Gare offers accommodations well-suited for adults seeking a tranquil environment. While the hotel allows children in some areas, certain sections are reserved exclusively for adults, ensuring a serene experience. Guests particularly appreciate the heated indoor pool and the adult-only steam room and sauna. These facilities provide a space for relaxation and unwinding, adding to the overall appeal of the hotel for those desiring an adult-focused stay. The enforced policies on adult-only areas ensure that these spaces remain undisturbed, contributing to a restful stay.
Kyriad Hotel Dijon Gare stands out as an excellent choice for business travelers. With a business center equipped with modern facilities and several meeting rooms catering to professional needs, it's ideally suited for those on work trips. The business suites and rooms are highly appreciated for their quality and the overall environment is perfectly organized for both business and leisure activities, including a spa and pool. The hotel's strategic location further enhances its appeal for professionals, making short business trips both convenient and pleasant. Overall, Kyriad Hotel Dijon Gare consistently receives high marks for its business-friendly amenities and well-maintained spaces, ensuring a seamless experience for all corporate guests.
Kyriad Hotel Dijon Gare offers mixed experiences regarding accessibility for guests with disabilities. On the positive side, the hotel features a bathroom adapted for reduced mobility and several facilities accessible to disabled guests, including accessible and secure parking. The property is generally considered accessible and includes specific amenities like a well-adapted PMR room and accessible areas from the garage, showcasing a commitment to catering to guests with special needs.
However, there are also notable drawbacks. Only one accessible room is available and the hotel's layout poses significant challenges. For instance, guests must navigate stairs after exiting the elevators on all floors except the second, making the property not fully wheelchair accessible. Additionally, there are difficulties accessing the spa, pool, shower and sauna areas, as well as no direct access for disabled guests. The constraints of small, windowless rooms and noise in single rooms further complicate the stay for those with mobility issues. Overall, while the hotel provides essential accessibility facilities, its structural challenges and limited fully accessible rooms may affect the comfort of guests with specific accessibility needs.
Kyriad Hotel Dijon Gare boasts a well-regarded heated indoor pool, consistently mentioned for its comfortable temperature and cleanliness. Guests appreciate the pleasant warmth of the water and the convenient indoor setting, which includes additional facilities like a steam room and jacuzzi. Although some wish for longer access hours and slightly warmer water in the steam room and jacuzzi, the pool generally meets expectations for a relaxing swim. The pool area is tidy, though some feedback suggests a need for a slight reduction in chlorine levels. Overall, the heated pool area is a valued amenity for those looking to unwind.
The indoor pool at Kyriad Hotel Dijon Gare receives generally positive remarks from guests. It is appreciated for its warmth and the relaxing atmosphere of the pool area, making it a valuable feature for guest enjoyment. The pool is consistently described as nice, large and well-maintained, contributing to a satisfying spa and wellness experience. Additional amenities such as the heated pool, steam room and jacuzzi enhance the leisure offerings of the hotel. Some highlighted the convenience of open access. However, a few guests noted that the pool temperature was sometimes too cold. Despite this, the indoor pool generally stands out as a good facility, enhancing the overall appeal of the hotel's wellness area.
Kyriad Hotel Dijon Gare boasts an enviable position in a historically rich area, situated conveniently between the train station and the historic center of Dijon. This prime location allows guests easy access to the captivating old town and notable historic sites, including a significant spot across from city hall. The hotel's architecture itself is recognized for its historical importance, featuring decorated properties and spaces that highlight its storied past.
Visitors will find that the historic center is easily accessible on foot, offering an immersive experience in a once well-known and historically relevant area. Despite the commendable architecture and proximity to the historic center, some guests noted that the footpath might be a bit far for older and disabled individuals. Nonetheless, the hotel's closeness to all key attractions ensures that you are never far from Dijon's cultural and historical treasures.
The Kyriad Hotel Dijon Gare is notably accommodating to guests traveling with their pets. Guests appreciated the pet-friendly service and the hotel’s acceptance of dogs, highlighting its suitability for dog owners. The hotel also allows guests to keep dogs in their rooms, which was appreciated by many and there is an additional fee for bringing a dog.
While no specific dog services are rendered by the hotel and dogs are not allowed in the breakfast room, the establishment is described as overall dog-friendly and welcoming. The location is excellent for those traveling with pets with a nearby dog-friendly park being a noted advantage.
However, there are some areas for improvement, as instances of dogs barking regularly were mentioned as a disturbance. Despite this, the hotel remains a solid option for those needing a place to stay with their furry companions.
Location Show Map
Location
The hotel's immediate vicinity includes various transportation options, such as the tramway, which further enhances its connectivity. This ideal location is frequently highlighted as perfect for those arriving by train and for those who wish to walk around and experience the richness of Dijon’s culinary and cultural sights. Moreover, the convenience of nearby amenities, car parks and an excellent value-for-money ratio adds to the allure of staying at the Kyriad Hotel Dijon Gare.
With such strategic positioning, the hotel serves as an excellent base for leisurely strolls, sightseeing and discovering the essence of Dijon without the need for extensive travel. The combination of proximity to transport hubs and the heart of the city makes the Kyriad Hotel Dijon Gare a top choice for both short stays and more extended explorations of this charming French city.
Breakfast
However, there are notable areas of criticism. A recurring issue is the breakfast room's ambiance, described as "windowless," "cramped," and reminiscent of a "cold, functional canteen." This setting has been a significant drawback for many guests, impacting their overall breakfast experience. Additionally, some guests feel that the breakfast is overpriced at €12-13 per person, especially when the quality seems to fall short for its cost. Issues such as "stale pastries," "microwaved scrambled eggs," and "industrial" offerings detract from the perceived value.
Despite these downsides, the service and staff generally receive positive comments for their courtesy and helpfulness. In summary, Kyriad Hotel Dijon Gare offers a breakfast that is widely regarded as varied and substantial, but improvements in quality consistency, room ambiance and pricing could enhance guests’ overall satisfaction.
Rooms
Despite these space constraints, the hotel receives praise for the cleanliness of the rooms with regular mentions of clean linens and well-maintained interiors. Noise can be an issue, particularly for rooms facing the street or train tracks, but many guests find the rooms to be quite soundproof and quiet, contributing to a comfortable sleep.
The decor in the rooms occasionally comes across as outdated and there have been occasional reports of issues such as broken fixtures, malfunctioning lights and the presence of dust or mold. Nevertheless, the rooms are generally functional and equipped with basic necessities like tea-making facilities, comfortable beds and sometimes large bathrooms.
The hotel's location next to the train station is a significant convenience, making it easy for travel connections. The staff also garners positive feedback for their courteous and efficient service during check-in and check-out procedures.
While the size and condition of rooms might not be fully aligned with the price, Kyriad Hotel Dijon Gare still manages to offer a comfortable stay for short visits, particularly for those prioritizing cleanliness and convenience.
Beds
However, not all feedback was positive. There were several mentions of beds being too hard or uncomfortable, which seemed to have led to back pain for some. Additionally, the size of the beds was a common complaint with multiple guests describing them as small, narrow or too short, often resulting in feet hanging over the edge. Some even found the rooms and the beds within to be cramped, which detracted from their overall comfort.
Despite these mixed experiences, the general consensus is that while the hotel provides quality bedding and has made efforts to ensure comfort (e.g., memory foam pillows), the variability in bed size and firmness might not suit all guests. Ensuring to check specific room and bed details when booking might help future guests have a more satisfying stay.
Cleanliness
However, there were significant concerns raised about the overall cleanliness of the hotel. A number of guests reported issues such as mold on bathroom ceilings and tile grout, general dustiness in rooms and signs of moisture damage. Multiple reviews mentioned dirty and outdated bathrooms, some with broken fixtures and mold. The common areas, including the pool and breakfast room, occasionally fell short of cleanliness expectations. Additionally, some guests found hair and dirt on linens and in showers, indicating lapses in thorough cleaning.
Specific complaints also included dirty showerheads, unsanitary conditions in the relaxation area and a pervasive smell of chlorine throughout the hotel. The need for refurbishment and better maintenance was a recurring theme with guests highlighting mold, limescale and worn-out facilities as areas needing attention.
Overall, while some guests were satisfied with the cleanliness of individual rooms and amenities, the hotel appears to have consistency issues in maintaining high cleanliness standards across all its facilities.
Staff
Notable individuals, particularly a receptionist named Henri, receive specific acknowledgments for their excellent service and friendly demeanor. Despite the overwhelmingly positive feedback, a few instances of unfriendly or unprofessional behavior were reported, particularly from the night shift or specific individuals. However, these occurrences seem to be exceptions rather than the rule.
Overall, the hospitality at Kyriad Hotel Dijon Gare is a significant asset, contributing to a pleasant stay for the majority of guests, who appreciate the attentive and kind-hearted approach of the staff.
Wi-Fi
Spa
The addition of a heated pool and the variety of wellness facilities contribute to the spa's appeal, earning high marks from visitors. Guests commonly enjoyed the sensory showers, steam rooms and gym equipment, commending the overall experience in the wellness area. The spa amenities are often noted as top-notch with some guests surprised by the extent and quality of the offerings included in their stay.
Despite a few remarks about minor maintenance issues and the availability of towels, the general consensus remains overwhelmingly positive. With its late operating hours until 10 p.m., the spa offers ample opportunity for relaxation. Friendly and attentive staff further enhance the allure of the spa, ensuring a welcoming and enjoyable environment for guests. The spa's presence, combined with its well-planned layout and comprehensive facilities, stands out as a key feature that elevates the overall guest experience at this well-located hotel.
Gym
Pool
Guests have noted the modern, nicely designed pool area and appreciated its accessibility until 10 PM. The pool is considered spacious enough for laps, although some visitors mentioned feeling it was a bit cold at times. Despite occasional mentions of the pool area being crowded or in need of minor renovations, the overall cleanliness and arrangement have been praised with several guests especially enjoying the tranquility and pleasant ambiance.
In addition to the pool, the spa facilities have been described as fantastic and exceptional, offering a relaxing experience that many guests loved. The indoor pool and wellness areas including jacuzzis and saunas are highlighted as major pluses for staying at the hotel. The presence of these comprehensive spa services close to transportation amenities like the train station and tramway makes it a convenient and valuable offering for travelers. Overall, the facilities are seen as clean, enjoyable and a definite bonus to the hotel experience.
Parking
Despite the benefits, several challenges are noted. The underground parking is often described as narrow and difficult to navigate, which can be problematic for larger vehicles. Additionally, the parking spaces are tight and the garage entrance is steep and small, making maneuvering cumbersome. Some guests found parking spots already filled upon arrival despite prior reservations, leading to frustration.
The cost of parking is another common point of contention with many feeling that the 15 euros per night fee is quite high. There's also mention of paid parking at the nearby train station, though some guests received unexpected discounts, which were a welcome surprise.
Overall, while the parking at Kyriad Hotel Dijon Gare is secure and conveniently located, it can be expensive and complex to access, making advance reservations essential for a smoother experience.
3 Star
Adult Only
Business
Accessible
However, there are also notable drawbacks. Only one accessible room is available and the hotel's layout poses significant challenges. For instance, guests must navigate stairs after exiting the elevators on all floors except the second, making the property not fully wheelchair accessible. Additionally, there are difficulties accessing the spa, pool, shower and sauna areas, as well as no direct access for disabled guests. The constraints of small, windowless rooms and noise in single rooms further complicate the stay for those with mobility issues. Overall, while the hotel provides essential accessibility facilities, its structural challenges and limited fully accessible rooms may affect the comfort of guests with specific accessibility needs.
Heated Pool
Indoor Pool
Historic
Visitors will find that the historic center is easily accessible on foot, offering an immersive experience in a once well-known and historically relevant area. Despite the commendable architecture and proximity to the historic center, some guests noted that the footpath might be a bit far for older and disabled individuals. Nonetheless, the hotel's closeness to all key attractions ensures that you are never far from Dijon's cultural and historical treasures.
Dog Friendly
While no specific dog services are rendered by the hotel and dogs are not allowed in the breakfast room, the establishment is described as overall dog-friendly and welcoming. The location is excellent for those traveling with pets with a nearby dog-friendly park being a noted advantage.
However, there are some areas for improvement, as instances of dogs barking regularly were mentioned as a disturbance. Despite this, the hotel remains a solid option for those needing a place to stay with their furry companions.
Yes, Kyriad Hotel Dijon Gare has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Kyriad Hotel Dijon Gare.
Yes, Kyriad Hotel Dijon Gare welcomes dogs.
Yes, parking facilities are available at Kyriad Hotel Dijon Gare.
Yes, Kyriad Hotel Dijon Gare has a gym.
Location Show Map
More Options
