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Summary of reviewsGrand Hôtel La Cloche Dijon - MGallery Collection, located in the heart of Dijon, enjoys an exceptional and convenient position that guests frequently commend. Its proximity to the train station, historic center, shopping districts and local attractions makes it an ideal base for exploring the city. Visitors are pleased with the beautiful parks, cultural sites and vibrant markets nearby, along with the hotel's majestic architecture, cozy ambiance and high-quality amenities, solidifying its status as a top choice for a luxurious stay.
The breakfast experience is a major highlight, praised for its extensive and beautifully organized buffet featuring fresh, local and homemade products. Delicious pastries, fresh juices and creative options like homemade jams and smoothies are frequently mentioned. The breakfast setting with options to dine in a garden or conservatory, further enhances the experience. Friendly and attentive service, along with standout items like live-cooked scrambled eggs and gluten-free options, contribute to high satisfaction, despite occasional mentions of high prices and quality inconsistencies.
Dinner at the hotel’s restaurant receives generally favorable reviews for its taste and quality, though the menu's limited variety is noted. While guests enjoy the pleasant and luxurious ambiance, securing a reservation can be challenging, prompting some to opt for room service with mixed feedback. High prices and some perceived lapses in refinement notwithstanding, the restaurant is recommended for its overall dining pleasure.
The rooms at Grand Hotel La Cloche are generally well-received for their spaciousness, elegant decor, comfort and cleanliness. Some rooms feature modern amenities, impressive views and effective soundproofing. However, occasional criticisms mention smaller room sizes, lack of proper ventilation, impractical bathroom designs and minor maintenance issues.
Cleanliness is a strong point with many guests praising the spotless and comfortable environment across rooms and common areas. Despite some isolated concerns like dust, old carpets and maintenance in certain hallways, the overall satisfaction with cleanliness remains high.
The staff are frequently commended for their warm, friendly demeanor, efficiency and professionalism, particularly the housekeeping, valet and restaurant teams. The reception staff receive mixed reviews with some guests citing cold and impolite service, suggesting room for improvement.
The hotel's wifi is generally reliable and commended for good connectivity, although some guests note occasional patchiness. The spa offers high-quality, delightful relaxation sessions, although booking difficulties and limited availability can sometimes be an issue. The gym, while appreciated for being well-equipped and open 24/7, could benefit from modernization and more variety in equipment.
Parking facilities are well-regarded for their convenience, security and cleanliness with efficient valet service and EV charging stations adding to the appeal. Minor concerns include narrow parking spaces and cost but overall satisfaction is high.
While not specifically geared toward families, the hotel offers spacious family rooms and thoughtful touches like baby cribs and changing pads, making it possible to enjoy a family stay. The nightlife around the hotel is seen as lively and inviting, although some guests experience disturbances from bar music and street noise.
Overall, Grand Hôtel La Cloche Dijon - MGallery Collection is highly praised for its location, comfort, cleanliness and friendly service, making it a favored choice for those seeking a luxurious stay in Dijon. Show more
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Categories
Luxury Hotel
Grand Hotel La Cloche is a 5-star hotel located in a historic building in the heart of Dijon. It offers a spa with a countercurrent pool, sauna, and hammam, a gourmet restaurant, and a bar. The hotel features luxurious rooms and suites, some with views of Place Darcy or a private garden.
Historic Hotel
Located on a site with origins in the 15th century, the current Belle Époque building from the late 19th century is a listed historic monument. It is a significant historical landmark in Dijon and has hosted notable figures throughout its history.
Hotel for Honeymoon
This hotel offers Sofitel-standard luxury in a historic landmark with modern and indulgent rooms and suites. It features a spa with a countercurrent pool, multi-sensory shower, sauna, and hammam, as well as a fine dining restaurant serving regional cuisine.
Hotel with Spa
This 5-star hotel offers a luxurious spa experience with a swimming pool featuring a counter-current system and massage jets, a multi-sensory experience shower, a sauna, and a hammam. The spa partners with Biologique Recherche and Vinésime for treatments.
Family Friendly Hotel
This luxury hotel offers luxurious rooms and suites. It provides access to a spa with sauna, hammam, and massage services, ensuring relaxation for parents while offering a sophisticated experience for families. Kid's meals and free cribs are available.
Hotel near Nightlife Spots
The Grand Hotel La Cloche offers Le Bar by La Cloche, a meeting point with a colorful and cozy atmosphere. There is a DJ lounge ambiance on Friday and Saturday nights. It also features an elegant smoking room.
Business Hotel
This hotel is well-suited for business travelers, offering luxurious accommodations and a central location. While specific details about meeting spaces aren't available, its prestige and amenities cater to business needs.
Hotel with Parking
This hotel in Dijon features parking and belongs to the MGallery Collection, known for their high-quality accommodations and services.
EV charging stations
Accessible Hotel
As an MGallery hotel, this property is expected to offer accessible rooms and facilities. It is designed to provide comfort and convenience for guests with disabilities, ensuring a welcoming environment.
Hotel with Gym
This 5-star hotel features a fitness room with cardio training Technogym equipment, including a treadmill, elliptical, training bike, and exercise benches. It also offers a sauna for post-workout relaxation and a spa.
Hotel with EV Charging Stations
This hotel offers Tesla EV charging stations. It's a luxury hotel with parking, providing a convenient and high-end experience for EV owners.
5-Star Hotel
This 5-star hotel, a listed building with Belle Époque architecture and modern interiors, offers 88 rooms including suites and duplex apartments. It features a spa with hammam, a fitness center, a gourmet restaurant, and a stylish bar. Its location is in the heart of Dijon, near the historic center and train station.
Romantic Hotel
Room Types
Superior Double RoomOffering garden, street or Darcy Square views, this room includes a TV, a desk, a minibar, a Nespresso coffee machine as well as a courtesy tray. The private bathroom features a shower, bathrobe and slippers. Free WiFi access is available.
Superior Twin RoomOffering garden, street or Darcy Square views, this room includes a TV, a desk, a minibar, a Nespresso coffee machine as well as a courtesy tray. The private bathroom features a bath, bathrobe and slippers. Free WiFi access is available.
Deluxe King RoomThis double room features a seating area, a sofa and a TV. A desk, Nespresso coffee machine and courtesy tray are also included. The private bathroom comes with a bath, shower, bathrobe and slippers. Free WiFi access is available.
Deluxe Twin RoomThis twin room features a seating area, a sofa and a TV. A desk, Nespresso coffee machine and courtesy tray are also included. The private bathroom comes with a bath, shower, bathrobe and slippers. Free WiFi access is available.
Montrachet Presidential SuiteThis spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Apartment SuiteThis spacious suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.
Duplex Apartment SuiteThis spacious suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 1 bed.
Duplex Suite with Queen Bed and ViewThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Located in the heart of Dijon, 'Grand Hôtel La Cloche Dijon - MGallery Collection' boasts an exceptional and convenient location that guests consistently praise. Situated just a stone's throw from the train station, it offers easy access to the city's historic center, shopping districts and local attractions. The hotel's proximity to beautiful parks, cultural sites and the pedestrian city center makes it an ideal base for exploring Dijon on foot. Visitors appreciate the hotel's strategic position near popular tourist spots, charming cafes and vibrant markets. Beyond its prime location, guests also admire its majestic architecture, cozy ambiance and high-quality amenities, making it a top choice for those seeking a comfortable and luxurious stay in this picturesque city.
Breakfast
The breakfast at the Grand Hôtel La Cloche Dijon - MGallery Collection is highly praised by guests for its exceptional quality and variety. Many reviews highlight the extensive and beautifully organized breakfast buffet, which includes an impressive selection of fresh, local and homemade products. Guests particularly appreciate the delicious pastries, fresh juices and creative offerings such as homemade jams and smoothies. The breakfast setting is often described as beautiful with options to dine in a garden or conservatory, adding to the overall pleasant experience.
The service at breakfast is frequently noted as friendly and attentive, contributing to the positive dining experience. Some reviewers mention specific highlights like the live-cooked scrambled eggs by a chef and gluten-free options. The coffee is consistently mentioned as being very good and some guests also enjoyed complimentary chocolates.
While most feedback is overwhelmingly positive, a few guests did mention high prices and occasional quality inconsistencies. Nonetheless, the general consensus is that the breakfast at this hotel stands out as a key highlight of the stay, often described using superlatives such as superb, sensational and out-of-the-ordinary.
Dinner
The guest reviews for Grand Hôtel La Cloche Dijon - MGallery Collection paint a mixed but generally favorable picture regarding dinner at the hotel's restaurant. The cuisine is often described as delicious with many guests praising the high quality and excellent taste of the dishes. Many find the ambiance of the restaurant to be very pleasant and luxurious, adding to the overall dining experience.
However, the reviews also highlight some recurring issues. The dinner menu is noted to be somewhat limited, which has left some guests desiring more variety and excitement in their meal options. Despite the quality of the food, several reviewers feel that some dishes do not meet the high standards expected of a five-star establishment with specific complaints about the quality of fish and meat.
One prominent issue is the difficulty in securing a dinner reservation. Many guests report that the restaurant is frequently fully booked, making it nearly impossible for them to dine in-house. This has led some to resort to room service, which has received mixed reviews in terms of quality and convenience.
Additionally, the high prices and the perceived lack of refinement in some dishes have been noted as downsides. Despite these critiques, the overall sentiment towards the restaurant is positive with many guests still recommending it for its exceptional food and overall dining pleasure. The beautifully prepared dishes and great ambiance are seen as highlights, making dining at the restaurant a worthwhile experience when reservations can be secured.
Rooms
Grand Hotel La Cloche in Dijon offers a mixed but generally favorable experience regarding its rooms. Numerous reviews commend the spaciousness and elegance of the accommodations with many noting that the rooms are beautifully decorated, clean and come with modern amenities. The bedding is frequently highlighted for its comfort and some rooms boast impressive views and quiet environments thanks to effective soundproofing.
On the positive side, the rooms are often described as stylish with luxurious decor and practical layouts. Guests appreciate the cleanliness and the maintenance of the rooms, as well as the modern features and amenities such as spacious closets and well-designed bathrooms.
However, there are some areas for improvement. Several reviews mention that some rooms are on the smaller side and occasionally lack proper ventilation, leading to a cramped and sometimes uncomfortable experience. The bathrooms, while often modern and stylish, are sometimes criticized for their impractical designs and lack of space. Maintenance issues, such as torn furniture or non-functional faucets, were noted by a few guests.
Despite these drawbacks, the overall consensus points toward a positive stay at this centrally-located hotel with many guests praising the comfort, cleanliness and appealing aesthetics of their rooms.
Beds
Guests of the Grand Hôtel La Cloche Dijon - MGallery Collection consistently laud the comfort and quality of the beds. Phrases such as "excellent beds," "super comfortable bed," and "large, comfy bed" are frequently mentioned, indicating a high standard for restful sleep. Those traveling with children appreciated the good convertible beds provided. The general consensus highlights the very comfortable and sturdy beds, often with excellent quality bedding and linens that contribute to a pleasant stay.
There are, however, some mixed reviews. A few guests noted issues like worn-out bedding, small and hard pillows and twin beds that did not meet expectations. Despite these occasional drawbacks, the overwhelming feedback depicts a satisfying sleep experience with several guests specifically pointing out lovely linens and super bedding. Overall, the comfort of the beds at Grand Hôtel La Cloche Dijon - MGallery Collection is a standout feature, making it a desirable choice for travelers seeking a good night's rest.
Cleanliness
Grand Hôtel La Cloche Dijon - MGallery Collection stands out for its overall clean and well-maintained environment. Guests frequently praised the impeccable cleanliness of many rooms, noting that they were not only spotless but also very comfortable. The bathrooms, in particular, received positive remarks for being tidy and spotless. The hotel is described as clean and well-run with rooms and common areas, such as corridors and elevators, often highlighted for their cleanliness.
However, there have been occasional mentions of areas needing attention. Some rooms had issues such as dust, old carpets, mold in showers and dog hair, which detracted from the otherwise high standards. Certain parts of the hotel, including some hallways and carpets, were found to be dated and in need of renovation. Despite these minor drawbacks, the majority of reviews reflect a high level of satisfaction with the cleanliness and comfort provided at this historic establishment.
Staff
The staff at Grand Hôtel La Cloche Dijon - MGallery Collection generally receive positive feedback for their warm and friendly demeanor. Guests frequently highlight the team's efficiency, professionalism and attentiveness. Many reviews describe the staff as supportive, courteous, accommodating and smiling. The hotel maintains a high standard of service with particular praise given to the housekeeping, valet and restaurant teams. The bar staff are noted for being alert and supportive, although the service speed can sometimes be slow.
However, the reception staff's performance appears more varied. While some guests experienced a professional and welcoming check-in, others found the service to be cold, impolite and in need of improvement. Issues with reception efficiency and the quality of check-in services are noted multiple times, suggesting a need for targeted improvements in this area.
Overall, the staff at the hotel often ensure a pleasant and welcoming experience with their friendliness and professionalism leaving a positive impression on guests.
Wi-Fi
Grand Hôtel La Cloche Dijon - MGallery Collection offers generally good and reliable wifi throughout the hotel. Guests appreciated the availability of wifi, noting that it was easy to connect and provided good network access. Many reviews highlighted the wifi connection as great and reliable, ensuring a smooth online experience. However, there were occasional remarks about areas for improvement with some guests finding the WiFi patchy or difficult to use. Overall, the majority of guests were satisfied with the internet service, encountering no significant complaints.
Spa
At the Grand Hôtel La Cloche Dijon - MGallery Collection, the spa experience received a mix of reviews. Guests often appreciated the cleanliness and quality, describing the spa as excellent, beautiful and top-notch with delightful relaxation sessions recommended for both family and guests. Many found the facility enjoyable and loved the services, which included Jacuzzis and saunas.
However, access to the spa was frequently noted as a challenge. Guests reported needing to book in advance, facing limited availability and encountering specific, sometimes inconvenient time slots. There were concerns about the spa being small, only bookable for short 45-minute sessions and sometimes unavailable or closed at unexpected times. Some reviews pointed out that the spa facilities were occasionally not functioning well and that the services needed improvement to meet guests' standards. Despite these issues, those who managed to secure a slot found the spa experience, including massages and sensory showers, to be worthwhile.
In summary, while the quality of the spa at Grand Hotel La Cloche Dijon is often praised, prospective visitors should be prepared for potential booking difficulties and plan accordingly to make the most of their experience.
Gym
The gym at Grand Hôtel La Cloche Dijon - MGallery Collection receives mixed feedback from guests. Many find the fitness center to be well-equipped and appreciate that it is open 24/7, making it convenient for travelers with varying schedules. While some guests describe the gym as a bonus, others note that the facilities are basic and could use an upgrade. The space is considered adequate by some, but others mention it feels too small with only a few exercise machines available. Overall, reviews reflect a sense of appreciation for having a gym, though there is room for improvement in terms of modernization and equipment variety.
Parking
Guests of 'Grand Hôtel La Cloche Dijon - MGallery Collection' generally appreciate the convenience and spaciousness of the parking facilities available at the hotel. The on-site and underground parking options are highlighted as secure and ample with several mentions of the parking being very clean and accessible. Valet service is frequently praised for being efficient, well-organized and seamless, contributing positively to the overall experience.
The availability of electric vehicle charging stations and affordable parking facilities are also notable positives. Some guests mentioned large, private parking garages and direct access to the hotel, adding further convenience. However, there are occasional concerns about the narrowness of parking spaces, the cost of parking and occasional organizational issues. Despite some difficulties, the general sentiment toward parking at the hotel remains largely positive.
EV charging stations
Grand Hôtel La Cloche Dijon - MGallery Collection offers an accommodating setup for electric vehicle users, as highlighted in guest reviews. The hotel features underground parking equipped with dedicated and sufficiently powerful EV charging stations, ensuring convenience and efficiency. The presence of many charging facilities adds to the practicality for guests driving electric cars. Additionally, the EV charging spaces are safe and private, providing peace of mind for travelers. Overall, the hotel's emphasis on ample and accessible EV charging options enhances the appeal for sustainable travel.
Family
Designed more for adult visitors, the Grand Hôtel La Cloche Dijon - MGallery Collection may leave families wanting for more kid-specific amenities and options. The hotel does not provide many services tailored to children, such as a dedicated kid's menu or a variety of activities for younger guests and the environment is not particularly geared toward family needs. However, families will find certain aspects accommodating: spacious family rooms are available and well-suited for larger groups, offering a comfortable stay. Service is pleasant and attentive, demonstrated by thoughtful touches such as the provision of a baby crib, changing pad and a teddy bear for the youngest guests. The hotel’s central location is advantageous for families looking to explore the area together. Despite some shortcomings in child-focused facilities, overall, it is possible to enjoy a family stay with the available conveniences and amenities.
Nightlife
The nightlife around Grand Hôtel La Cloche Dijon - MGallery Collection has a mixed reception. Guests generally appreciate the charming grand bar and find it very inviting for spending the evening, especially with its late-opening hours and lively atmosphere. The bar scene is described as good with cocktails available and nearby nightlife options. However, some guests note that the bar closes relatively early at 11 PM and there could be more activities to enhance the nighttime experience. Additionally, issues such as poor lighting, loud bar music until closing, nighttime street noise and disturbances from outside nightlife have been mentioned. While there are good nightlife options nearby, these factors might affect the overall experience for some visitors.
5 Star
Grand Hôtel La Cloche Dijon - MGallery Collection has garnered mixed reviews concerning its five-star status. While some guests affirm that the hotel is worthy of its reputation, citing a good five-star standard and classical quality, many feel it falls short of true five-star criteria. Multiple reviews highlight that the amenities and services did not meet their high expectations. There are repeated mentions of the restaurant and overall service quality not being up to par for a five-star establishment. The need for a makeover is pointed out, indicating that aspects of the hotel seem outdated. A consistent theme is that the hotel feels more akin to a four-star property rather than the advertised five stars. Despite some affirmations of its five-star status, the general sentiment suggests that Grand Hôtel La Cloche Dijon - MGallery Collection does not always live up to the luxurious experience one might expect from a five-star hotel.
Business
The Grand Hôtel La Cloche Dijon - MGallery Collection is a well-regarded choice for business travelers, known for its quiet and tranquil spaces that are ideal for work and meetings. The hotel attracts discerning business visitors thanks to its reputation for tailored solutions that professionally meet business requests. The conference rooms are well-equipped and suitable for various levels of business interactions, making it a great venue for holding conferences and business chats.
The business center is a notable feature, providing all necessary services that business travelers might require. The hotel's atmosphere strikes a balance between stylish and relaxed, creating a conducive environment for business stays. Dedicated and highly professional staff ensure that business needs are consistently fulfilled, adding to the hotel's appeal as a business hub.
Additional conveniences such as preferred parking and EV charging stations further enhance its suitability for business travelers. Overall, the Grand Hôtel La Cloche Dijon - MGallery Collection stands out as a premier option for business trips, embodying the qualities of a five-star business retreat.
Accessible
Grand Hotel La Cloche Dijon - MGallery offers mixed reviews in terms of accessibility for guests with disabilities. While the hotel does provide accessible rooms and has a generally highly accessible layout, there are certain areas that require improvement. Guests commend the good accommodations for disabilities, wheelchair access and easy navigation for those with limited mobility. The accessible rooms and spaces such as the front area and spa are particularly noted for their accessibility.
However, some challenges exist, such as difficult access to the garage, limited room access for the disabled within the parking area and small, difficult-to-navigate bathrooms. The hotel also lacks specific accessible parking and has been described as cramped with too many doors in the rooms, which might hinder ease of movement. Additionally, some guests found the hotel not entirely compliant with responsible accessibility principles. Given these observations, using valet service might be more convenient for guests with disabilities to mitigate some access difficulties. Overall, while the hotel is fairly accessible, there are notable areas that could be improved to enhance the experience for disabled guests.
Historic
Grand Hôtel La Cloche Dijon - MGallery Collection stands as a testament to the rich history of Dijon, nestled in the historic center of the city. This beautiful old building exudes historic charm with design elements inspired and in line with its storied past. The current character of the hotel reflects its long history, offering guests an opportunity to experience the allure of an old town.
The hotel's location in the historic center is perfect for exploration, making it an ideal base for discovering the city's renowned historical value. Inside, the historic interior and unchanged decor retain the charm from the past, providing a unique and authentically historic feel. Guests will appreciate the beautiful rooms within this very old, historically significant building, which combines the elegance of yesteryears with the comfort of today.
Additionally, the old historical bars and restaurants within and around the hotel further enhance the experience, allowing visitors to fully immerse themselves in the historical essence of Dijon. For those looking to delve into the history and charm of the old part of town, Grand Hôtel La Cloche Dijon - MGallery Collection offers an unparalleled stay.
Luxury
Grand Hôtel La Cloche Dijon - MGallery Collection stands as an epitome of luxury and elegance in the heart of Dijon. This magnificent establishment seamlessly blends traditional beauty with modern sophistication, creating a perfect hotel experience. The property's elongated prestigious form and aged luxurious feel exude an air of heritage, complemented by stylish and appreciable designs throughout.
Guests frequently highlight the spacious rooms adorned with luxurious decor and high-end amenities, enhancing the overall luxury feel of the hotel. The presence of a safety deposit box in the rooms adds an extra layer of convenience. Public areas, including the luxurious cafe and restaurant, maintain the grandeur, offering a plush and beautiful atmosphere for guests to relax and dine.
The hotel's premiere location and classical 5-star quality contribute to it being a top-tier establishment. Its luxury suites and high-class facilities like the luxurious gym, spa and trendy lounges provide a first-class experience, ensuring every stay feels special and opulent. The impeccable etiquette of the management and staff further promises a memorable and exquisite stay, solidifying Grand Hôtel La Cloche Dijon - MGallery Collection's status as a luxurious destination.
Romantic
Grand Hôtel La Cloche Dijon - MGallery Collection is widely celebrated for its romantic allure, making it an ideal destination for couples seeking a memorable getaway. The hotel's elegant and romantic decor sets the tone upon arrival with a pervasive romantic touch that enhances the entire experience. Cozy, intimate environments and specifically tailored romance packages come highly recommended, ensuring guests enjoy an unforgettable stay.
Couples can indulge in the romantic atmosphere of the spa and delight in dinners by candlelight, either in the romantic gardens or with stunning views of the park. These thoughtfully curated experiences contribute to a relaxing environment perfect for romance.
The hotel's services are geared towards providing perfect couple getaways, whether it’s for a weekend escape or a longer retreat. The combination of a beautiful romantic city setting, pleasant romantic setups in rooms and widely praised romantic gestures makes Grand Hotel La Cloche Dijon an excellent choice for those looking to celebrate and enjoy their love.
No, Grand Hôtel La Cloche Dijon - MGallery Collection doesn't have any pool.
Yes, a spa is available at Grand Hôtel La Cloche Dijon - MGallery Collection.
No, Grand Hôtel La Cloche Dijon - MGallery Collection doesn't allow dogs.
Yes, parking facilities are available at Grand Hôtel La Cloche Dijon - MGallery Collection.
Yes, Grand Hôtel La Cloche Dijon - MGallery Collection has a gym.