Lake Arrowhead Resort & Spa is situated in a breathtaking and idyllic location on the shores of Lake Arrowhead, offering stunning views and convenient access to the village's shops, bars, and restaurants. Its beautiful surroundings allow for both relaxation and adventure, with kayaking, boating, and family-friendly activities readily available. The resort is notably dog-friendly, allowing pets to stay without extra charges. Cleanliness is generally appreciated, although there are sporadic issues with common areas and maintenance.
The resort's breakfast has mixed reviews, with guests praising the dining area's atmosphere and the delicious food served on the patio while noting that options can be pricey and limited. Conversely, dinner consistently receives high marks for its quality, particularly the steaks and buffet, though some desire more vegetarian options and better drink consistency.
Rooms are spacious and clean, offering impressive views of the lake, especially from balconies. Despite showing signs of aging, the peaceful atmosphere and amenities enhance the stay. The staff is lauded for their friendliness and professionalism, creating a welcoming environment, although minor organizational glitches occasionally arise.
The spa is well-received, providing varied services that include a fitness center, yoga classes, and popular sauna and hot tub features. The pool is a delightful highlight for many, providing heated waters and a relaxing setting, although it can become crowded and needs some maintenance.
Beds receive mixed reviews, with some guests finding them comfortable while others experience issues with firmness and outdated mattresses. Dog-friendliness is a significant draw, further complemented by family activities and the attentive service of staff members like Yesenia.
Overall, Lake Arrowhead Resort & Spa stands out as a scenic destination offering tranquility and excitement for families, couples, and solo travelers in a stunning lakeside setting. The combination of pleasant amenities and strategic location makes it an attractive choice for a relaxing getaway.
The Ontario Airport Hotel & Conference Center enjoys a prime location appreciated by guests for its convenience. Close to major attractions like the Ontario Mills Mall, Toyota Arena and just minutes from the airport, the hotel is ideal for both leisure and business travelers. The ease of access to freeways and local transit, combined with an efficient airport shuttle, enhances the travel experience. Despite its proximity to the airport, the hotel remains peaceful and quiet.
In terms of breakfast, the hotel offers a buffet that some guests enjoy, complimenting the staff, particularly Betty, for their kindness. However, the breakfast is not complimentary and some find it overpriced without delivering sufficient value. A variety of breakfast options or the availability of a buffet could be inconsistent, leading to mixed reviews.
Dinner options at the hotel include an on-site bar and a small restaurant, appreciated for their convenience and friendly service. The staff in food and beverage service receive high praise for their hospitality. However, limited restaurant hours and occasional issues with food quality, such as overcooked items, were noted by guests.
Rooms at the hotel are generally large, clean and comfortable with modern decor and a quiet atmosphere. Guests appreciate the spaciousness and cleanliness, though some mention the absence of basic amenities like refrigerators or microwaves. A few guests also noted outdated features such as old-smelling carpets and noisy air conditioning units. The staff is accommodating, often upgrading rooms when necessary.
Cleanliness throughout the hotel, including rooms and common areas, is frequently praised. However, there are occasional reports of lapses in housekeeping, such as insufficiently cleaned bathrooms and an old smell in certain rooms. Despite these issues, the overall clean appearance and sanitized atmosphere are often highlighted by guests.
The staff consistently garners high praise for their professionalism, helpfulness and friendliness. The front desk and housekeeping teams are particularly noted for their superb service, contributing significantly to positive guest experiences.
The pool area receives mixed reviews. Many guests appreciate the well-sized pool and pleasant temperature, along with convenient amenities like poolside towels. However, some note issues with cleanliness and maintenance, such as algae in the pool and insufficient towels.
Parking is another strong point for the hotel, offering free and ample spaces that are well-lit, providing a sense of security. Some guests mention closures of sections of the lot and areas that appear dirty or overgrown, but overall, the parking experience is considered convenient and secure.
Lastly, the comfort of the beds varies among guests. Many find the beds cozy and conducive to restful sleep, while others report issues with lumpy mattresses, visible springs and some instances of bed bugs. The size of the beds is also a point of contention for some guests.
In summary, the Ontario Airport Hotel & Conference Center is favored for its convenient location, spacious rooms and excellent staff. While breakfast and dinner options and pool maintenance have areas for improvement, the overall experience is positive with a particular emphasis on good service and comfortable accommodations.
The DoubleTree by Hilton Ontario Airport is celebrated for its prime location, offering guests convenient proximity to Ontario Airport, the convention center, and local amenities such as shopping and dining options. This makes it an attractive choice for both leisure and business travelers. The hotel provides a tranquil atmosphere paired with efficient services, ensuring a seamless stay complemented by facilities like a gym and dining establishments including Porter Steak House and Misty’s Lounge.
Guests frequently commend the hotel's breakfast, citing its quality and the variety offered, which contributes to a satisfying dining experience. The dinner options have also garnered praise, with patrons enjoying fabulous food and excellent service, particularly at Porter's, known for delivering a perfect dinner experience. The range of dining venues, despite some being on the pricier side, enhances the culinary appeal for guests.
Rooms at the hotel are spacious, modern, and clean, providing a comfortable home base for visitors. With thoughtful design and amenities, such as balconies, guests enjoy restful nights thanks to comfortable beds and a great pillow selection. The hotel's cleanliness across the property is upheld by a dedicated staff, fostering a welcoming and hygienic environment.
Exceptional service from the staff is a notable highlight, with team members consistently praised for their friendliness and helpfulness. Welcoming gestures like warm cookies upon arrival further enhance the hospitality experience, with guests often remembering the names of standout employees like Mr. Edwin and Ingrid.
The impressive pool area offers a serene escape, reminiscent of upscale resorts, complete with a jacuzzi and ample relaxation amenities. This feature appeals particularly to families and groups, enhancing the overall guest experience. Guests consistently express their intentions to return, citing the pool and common areas as standout aspects.
Overall, the DoubleTree by Hilton Ontario Airport delivers a well-rounded and enjoyable experience, combining comfort, convenience, and exceptional service that leaves a lasting impression on visitors.