InfoSummary of reviewsRustenburg Guesthouse receives high praise from guests for its exceptional location, situated in a peaceful and secure area that offers a sense of calmness. Its proximity to shops and a shopping complex enhances convenience, making it an appealing choice for visitors attending nearby events. The welcoming atmosphere is further enriched by the hospitable and accommodating staff, with reviewers frequently detailing their friendly and attentive service, particularly noting the warmth of the owner Teresa and her assistant Dora.
Guests find the breakfast at Rustenburg Guesthouse satisfactory, with many highlighting the delightful and filling selection. The restaurant area's peaceful ambiance contributes positively, enhancing the dining experience with a welcoming atmosphere. While some suggest improvements in variety and freshness, many guests describe the breakfast as lovely and palatable, complementing their overall stay.
The accommodations at the guesthouse impress visitors with their cleanliness and practicality. Spacious rooms with convenient amenities like coffee stations and mini-fridges cater well to families, providing a restful and comfortable atmosphere supported by high-quality linen and well-kept spaces. Despite minor suggestions for improvements in maintenance, such as bathroom updates and lighting enhancements, the guesthouse maintains its reputation for cleanliness and comfort.
Overall, Rustenburg Guesthouse offers a pleasant and affordable stay with its welcoming environment, clean facilities, and accommodating staff, making it a favored choice for guests seeking tranquility and practicality during their visit. Show more
InfoSummary of reviewsBON Hotel Rustenburg is situated in a tranquil and serene environment just outside the city, providing a perfect escape with its lush green landscapes, scenic views and multiple pools that contribute to a relaxing atmosphere. Despite its secluded feel, the hotel remains conveniently close to shopping malls and main routes, ensuring guests can easily navigate around town. Security is robust, although the gravelly approach road and bushy surroundings might initially seem overwhelming to newcomers.
The breakfast experience, although it sees a few minor drawbacks like overcooked items and slow service, is broadly appreciated for its quality and the attentiveness of the staff. The buffet offers a hearty and varied spread that sets a positive tone for the day. Similarly, the dinner service receives high praise for the exceptional taste and quality of the food with some guests describing it as exquisite. The dining atmosphere is enhanced by friendly and welcoming staff, despite occasional delays and some pricing concerns.
Rooms at BON Hotel Rustenburg are mostly described as clean, spacious and comfortable with many guests enjoying the serene ambiance and comfortable beds. Certain rooms offer superb private views, adding a special touch to the stay. There are, however, noted issues such as outdated furniture, broken air conditioning and minor maintenance inconsistencies that could be improved for a better overall experience.
While the cleanliness of the property is generally well-maintained, some areas such as the garden and outdoor spaces could benefit from more consistent attention. The pool areas, despite minor issues, are well-received for their tranquility and cleanliness, providing a pleasant retreat for families and individuals alike.
The hotel staff are a standout feature, frequently commended for their warmth, friendliness and professionalism. Specific staff members are often highlighted for their exceptional service, contributing significantly to the positive guest experience. However, there are occasional lapses in service efficiency that might need addressing.
The WiFi service at the hotel, however, requires significant improvement as many guests have consistently reported issues with connectivity and speed, affecting their online experience during their stay.
Parking facilities are generally secure and well-received, although the availability can be an issue during busy times, leading to some inconvenience. The hotel is considered family-friendly with ample activities for children, even though better communication regarding room allocations and more child-friendly dining options could further enhance the family experience.
Overall, BON Hotel Rustenburg offers a peaceful, nature-forward retreat with generally commendable services and amenities, promising a relaxing stay for its guests. With some refinements in maintenance, service efficiency and WiFi connectivity, guest satisfaction could be further elevated. Show more
