BON Hotel Rustenburg
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Summary of reviewsBON Hotel Rustenburg is situated in a tranquil and serene environment just outside the city, providing a perfect escape with its lush green landscapes, scenic views and multiple pools that contribute to a relaxing atmosphere. Despite its secluded feel, the hotel remains conveniently close to shopping malls and main routes, ensuring guests can easily navigate around town. Security is robust, although the gravelly approach road and bushy surroundings might initially seem overwhelming to newcomers.
The breakfast experience, although it sees a few minor drawbacks like overcooked items and slow service, is broadly appreciated for its quality and the attentiveness of the staff. The buffet offers a hearty and varied spread that sets a positive tone for the day. Similarly, the dinner service receives high praise for the exceptional taste and quality of the food with some guests describing it as exquisite. The dining atmosphere is enhanced by friendly and welcoming staff, despite occasional delays and some pricing concerns.
Rooms at BON Hotel Rustenburg are mostly described as clean, spacious and comfortable with many guests enjoying the serene ambiance and comfortable beds. Certain rooms offer superb private views, adding a special touch to the stay. There are, however, noted issues such as outdated furniture, broken air conditioning and minor maintenance inconsistencies that could be improved for a better overall experience.
While the cleanliness of the property is generally well-maintained, some areas such as the garden and outdoor spaces could benefit from more consistent attention. The pool areas, despite minor issues, are well-received for their tranquility and cleanliness, providing a pleasant retreat for families and individuals alike.
The hotel staff are a standout feature, frequently commended for their warmth, friendliness and professionalism. Specific staff members are often highlighted for their exceptional service, contributing significantly to the positive guest experience. However, there are occasional lapses in service efficiency that might need addressing.
The WiFi service at the hotel, however, requires significant improvement as many guests have consistently reported issues with connectivity and speed, affecting their online experience during their stay.
Parking facilities are generally secure and well-received, although the availability can be an issue during busy times, leading to some inconvenience. The hotel is considered family-friendly with ample activities for children, even though better communication regarding room allocations and more child-friendly dining options could further enhance the family experience.
Overall, BON Hotel Rustenburg offers a peaceful, nature-forward retreat with generally commendable services and amenities, promising a relaxing stay for its guests. With some refinements in maintenance, service efficiency and WiFi connectivity, guest satisfaction could be further elevated.
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The breakfast experience, although it sees a few minor drawbacks like overcooked items and slow service, is broadly appreciated for its quality and the attentiveness of the staff. The buffet offers a hearty and varied spread that sets a positive tone for the day. Similarly, the dinner service receives high praise for the exceptional taste and quality of the food with some guests describing it as exquisite. The dining atmosphere is enhanced by friendly and welcoming staff, despite occasional delays and some pricing concerns.
Rooms at BON Hotel Rustenburg are mostly described as clean, spacious and comfortable with many guests enjoying the serene ambiance and comfortable beds. Certain rooms offer superb private views, adding a special touch to the stay. There are, however, noted issues such as outdated furniture, broken air conditioning and minor maintenance inconsistencies that could be improved for a better overall experience.
While the cleanliness of the property is generally well-maintained, some areas such as the garden and outdoor spaces could benefit from more consistent attention. The pool areas, despite minor issues, are well-received for their tranquility and cleanliness, providing a pleasant retreat for families and individuals alike.
The hotel staff are a standout feature, frequently commended for their warmth, friendliness and professionalism. Specific staff members are often highlighted for their exceptional service, contributing significantly to the positive guest experience. However, there are occasional lapses in service efficiency that might need addressing.
The WiFi service at the hotel, however, requires significant improvement as many guests have consistently reported issues with connectivity and speed, affecting their online experience during their stay.
Parking facilities are generally secure and well-received, although the availability can be an issue during busy times, leading to some inconvenience. The hotel is considered family-friendly with ample activities for children, even though better communication regarding room allocations and more child-friendly dining options could further enhance the family experience.
Overall, BON Hotel Rustenburg offers a peaceful, nature-forward retreat with generally commendable services and amenities, promising a relaxing stay for its guests. With some refinements in maintenance, service efficiency and WiFi connectivity, guest satisfaction could be further elevated.
Family Friendly Hotel
This hotel is family-friendly, and features an outdoor pool, an indoor pool, and a hot tub. Recreational amenities and wedding services are available.
Hotel with Swimming Pool
This hotel features a swimming pool for guests. It's a good option for travelers seeking a comfortable stay with pool access.
Outdoor Pool
Hotel with Free Wi-Fi
This hotel features unlimited and complimentary Wi-Fi in all 68 spacious and comfortable rooms. It also offers well-equipped conference rooms with complimentary Wi-Fi, ideal for business travelers.
Business Hotel
Located in Rustenburg, BON Hotel Rustenburg is a good option for business travelers. The hotel is equipped with the necessary amenities for a comfortable and productive stay.
Hotel with Parking
Located in Rustenburg, this hotel offers on-site parking. The hotel provides essential amenities for a comfortable stay.
3-Star Hotel
This hotel features an outdoor pool, an indoor pool, and a hot tub. It offers complimentary wireless internet access, an arcade/game room, and wedding services. The hotel also includes a restaurant and two bars/lounges.
Hotel with Outdoor Pool
This hotel features a total of 5 swimming pools, offering ample options for guests. The selection includes both outdoor pools and an indoor heated pool for year-round enjoyment.
Hotel with Spa
Guest Reviews
Tucked away in a quiet and serene environment, BON Hotel Rustenburg offers guests a perfect escape from the hustle and bustle of the city. Situated just outside the town, it combines the convenience of being centrally located with the tranquility of nature. The hotel's grounds are scenic and feature lush green areas, multiple pools and superb picnic spots, creating a relaxing atmosphere for guests.
The surrounding natural beauty provides a calming and refreshing experience, complemented by breathtaking views of the hilly forest landscape. Visitors appreciate the peacefulness and fresh breeze that the hotel’s location offers. Despite its serene setting, the hotel is conveniently close to shopping malls and routes, making it easy to move around.
While the approach road to the hotel might be gravel and unlit, it contributes to the seclusion that guests value. Security is a noted feature with the hotel being located in a safe area. However, some guests did mention that for first-timers, the bushy location can be a bit overwhelming.
Overall, the location strikes a balance between accessibility and a retreat into nature, making it a favored choice for those looking to unwind in Rustenburg. Whether for work or leisure, the combination of serene surroundings and good service ensures a pleasant stay.
At BON Hotel Rustenburg, the breakfast experience has garnered a variety of responses from guests. Many visitors have praised the breakfast, describing it as very good, hearty, tasty and even excellent. Some have highlighted the buffet breakfast as enjoyable with a complete and fantastic spread. Positive remarks also extend to the quality of service with friendly and attentive staff enhancing the dining experience.
Despite these positive reviews, several guests pointed out areas for improvement. Some mentioned that certain breakfast items, like bacon and wors, were overcooked, while others found the variety limited and wished for a menu option instead of a buffet. Issues such as long waiting times for dishes like omelettes, cold food and slow service affected their enjoyment.
Overall, while the breakfast at BON Hotel Rustenburg often hits the mark for quality and taste, attention to detail and efficiency could elevate the experience further. The peaceful environment and good value for money are additional bonuses for guests looking to start their day off right.
Guests of BON Hotel Rustenburg frequently praised the dinner, describing the food as really nice, great and excellent. The exceptional quality and taste of the meals were particularly appreciated with some guests calling the food exquisite and out of this world. The restaurant's overall ambiance was also commended, contributing to fantastic evenings for diners.
Despite the positive feedback, there were some areas for improvement noted by guests. Several reviews mentioned delays in food service with some experiencing their meals taking up to 45 minutes to be prepared. Additionally, comments were made about cold food, oily and stale chips and some dishes being overdone. The dinner menu was also critiqued for being overpriced for the quality received.
Service at the restaurant received mixed reviews. While the staff, including members like Bucks and Sello, were highlighted for being friendly and welcoming, some guests felt completely ignored and experienced poor attention from the service staff.
Overall, the dinner experience at BON Hotel Rustenburg was largely positive with the quality and taste of the food standing out despite some service and preparation issues.
Nestled within picturesque surroundings, BON Hotel Rustenburg offers a mix of experiences for its guests with clean and spacious rooms being a consistent highlight. Many guests have found the rooms comfortable and well-equipped, providing a serene atmosphere that often exceeds expectations. The beds are particularly noted for being comfortable, ensuring a good night's rest and some rooms boast superb private views that enhance the stay.
However, the hotel does have areas needing improvement. Notably, some rooms require updates to their furniture and decor with certain amenities not matching the descriptions or photos advertised online. Issues such as broken air conditioning, limited TV channels and minor maintenance problems like leaking showers and doors not locking properly have been mentioned.
While cleanliness is generally well-maintained, there have been instances where rooms were not as clean upon check-in, including reports of spider webs and the occasional bad smell. Some guests have experienced issues with amenities such as fridges, microwaves and safes not being provided in their rooms.
The hotel’s atmosphere is tranquil and the surrounding grounds add to the aesthetic appeal, although more lighting around the pool area has been suggested for better safety during evening strolls. Despite minor setbacks like delays in dinner service or occasional noise from other guests, the overall environment of BON Hotel Rustenburg offers a comfortable and enjoyable retreat, especially for those valuing clean, spacious accommodations with scenic views.
Guests at BON Hotel Rustenburg consistently highlighted the comfort of the beds as one of the standout features with many describing them as comfortable and clean. The superior rooms were noted to have notably comfortable beddings and some guests appreciated large and extremely comfortable beds.
However, opinions about the beds were mixed. While several guests were satisfied, others reported discomfort, citing issues like hardness, size (such as a three-quarter bed for two people) and noise from the beds. There were also comments about the need for some beds to be replaced and inconsistencies in the quality of mattresses, including mentions of uncomfortable and not serviceable beds.
Issues beyond the bed comfort were pointed out as well. Many guests felt the rooms required upgrades and better maintenance, mentioning broken air conditioning, inconsistent wireless and cleanliness problems. Some rooms had curtains that didn't fit properly, dirty walls, small and dirty bathrooms and additional inconveniences such as limited TV channels and delayed breakfast service.
Overall, while the comfort of the beds met the expectations of many, the overall experience at the hotel was marred by maintenance and cleanliness issues that require attention.
BON Hotel Rustenburg receives mixed reviews regarding cleanliness in guest feedback. Many guests note that rooms are clean, well-maintained and comfortable with frequent remarks highlighting clean linen and daily cleaning services. The overall property is appreciated for its cleanliness and several reviews specifically mention the pool area and the general atmosphere as being clean and well-kept.
However, some reviews indicate that the cleanliness is not consistent throughout the hotel. Issues such as dirty walls, uncleaned showers and neglected bathroom areas have been raised. Certain outdoor areas and garden spaces have also been noted as needing more attention, despite the property's beauty. Problems with ants, noise and occasional lapses in cleaning services were mentioned, including missing towels and shower gels.
The hotel's garden and sitting areas are described as beautiful, albeit a bit neglected. Despite its potential and aesthetically pleasing design, there seems to be a need for more consistent and thorough cleaning practices to maintain the high standard guests expect. Overall, while many guests had a clean and pleasant stay, the hotel could benefit from addressing these discrepancies to ensure a uniformly clean environment.
The reviews of BON Hotel Rustenburg highlight an overwhelmingly positive experience with the hotel staff. Guests frequently mention the warm and welcoming nature of the staff with special praise for the attentiveness and helpfulness extended by various employees. Receptionists like Lesego, Florence and Mpho stand out for their professionalism and friendliness, often going above and beyond to make guests feel at home.
The restaurant staff, including managers like Enoch and friendly waiters such as Obakeng and Thabelo, receive significant commendations for their excellent service and for enhancing the dining experience. Efforts made by staff members to assist with activities and attend to guests' needs are particularly appreciated, creating a comfortable and accommodating atmosphere.
However, not all feedback is wholly positive. Some guests encountered issues with housekeeping and noted lapses in service, such as delays in addressing problems or rudeness from certain staff members. Despite these occasional shortcomings, the majority of guests felt that the positives significantly outweighed the negatives.
In summary, the exceptional hospitality, friendliness and considerable efforts of the staff at BON Hotel Rustenburg contribute significantly to a pleasant and memorable stay for most guests.
Guests at BON Hotel Rustenburg have consistently faced challenges with the hotel's WiFi service. Many reviews point out that the internet connection was either unavailable or extremely slow. Multiple guests experienced intermittent connectivity with some unable to access WiFi in their rooms. There were also comments highlighting the unreliability and weakness of the WiFi signal, making it difficult for guests to use the internet efficiently during their stay. Despite these numerous challenges, one review noted that the WiFi was perfect, suggesting that there might be occasional instances of reliable connectivity. Overall, the hotel's WiFi service appears to need significant improvements to meet guest expectations.
The pool facilities at BON Hotel Rustenburg receive mixed, yet generally commendable feedback from guests. With multiple pools available, many highlight the clean and peaceful environment surrounding these areas. The presence of both outdoor and closed-off private pools offers a variety of options for guests to enjoy. Families, in particular, have noted that their kids thoroughly enjoyed spending time at the pools, underscoring the suitability of the amenities for all ages.
Several reviews commend the effort put into maintaining the pool areas with specific mentions of staff, such as Thabelo, who provide exemplary service. The poolside ambiance is appreciated for its tranquility and cleanliness, appealing to those seeking relaxation.
However, there are mentions of some inconsistencies, such as the heated pool and jacuzzi being out of service and occasional issues with cleanliness, notably the presence of bugs and a lack of routine maintenance for one of the larger pools. Additionally, the absence of poolside amenities like chairs and shades is noted, which can detract from the overall comfort and convenience.
While some guests suggest there could be more activities available, the positive remarks about the pools' cleanliness, beauty and the lush garden settings make them a prominent feature of BON Hotel Rustenburg, promising a generally enjoyable experience for visitors.
BON Hotel Rustenburg provides a commendable stay experience with notable features such as numerous pools, secluded areas and well-maintained outdoor spaces. Guests particularly appreciated the safe and secure parking facilities, which were described as good and generally available. However, some guests noted that parking spaces can sometimes be fully booked, leading to the inconvenience of having to park outside or at a distance from their rooms. A few expressed hopes for closer parking arrangements in future visits. Overall, while the parking situation occasionally presented challenges, it did not significantly detract from the positive aspects of the stay.
BON Hotel Rustenburg offers a peaceful and secluded environment, ideal for a family getaway and is considered good for families. The hotel grounds are appreciated for providing enjoyable activities for kids, making it a perfect place for family stays. However, some guests experienced issues with room assignments, such as not getting family rooms or rooms being ill-prepared for the number of guests. Improvements around better communication about room availability and more child-friendly options at the restaurant would enhance the overall experience. Despite these challenges, families generally find the hotel conducive for quality time together.
The outdoor area at BON Hotel Rustenburg includes two nice and big outdoor pools, surrounded by serene gardens. Many guests appreciated the peaceful and quiet atmosphere. The pools are generally clean and well-maintained with some reviewers specifically highlighting the amazing pool services. Guests enjoyed the nature around the pools and found the overall view from their rooms to be great. However, a few reviews mentioned issues with the pool cleanliness and maintenance of the lawn and the absence of heating in the pools. Despite these minor drawbacks, the outdoor pools and surrounding areas received positive feedback for their neat appearance and tranquil setting.
Location Show Map
Location
The surrounding natural beauty provides a calming and refreshing experience, complemented by breathtaking views of the hilly forest landscape. Visitors appreciate the peacefulness and fresh breeze that the hotel’s location offers. Despite its serene setting, the hotel is conveniently close to shopping malls and routes, making it easy to move around.
While the approach road to the hotel might be gravel and unlit, it contributes to the seclusion that guests value. Security is a noted feature with the hotel being located in a safe area. However, some guests did mention that for first-timers, the bushy location can be a bit overwhelming.
Overall, the location strikes a balance between accessibility and a retreat into nature, making it a favored choice for those looking to unwind in Rustenburg. Whether for work or leisure, the combination of serene surroundings and good service ensures a pleasant stay.
Breakfast
Despite these positive reviews, several guests pointed out areas for improvement. Some mentioned that certain breakfast items, like bacon and wors, were overcooked, while others found the variety limited and wished for a menu option instead of a buffet. Issues such as long waiting times for dishes like omelettes, cold food and slow service affected their enjoyment.
Overall, while the breakfast at BON Hotel Rustenburg often hits the mark for quality and taste, attention to detail and efficiency could elevate the experience further. The peaceful environment and good value for money are additional bonuses for guests looking to start their day off right.
Dinner
Despite the positive feedback, there were some areas for improvement noted by guests. Several reviews mentioned delays in food service with some experiencing their meals taking up to 45 minutes to be prepared. Additionally, comments were made about cold food, oily and stale chips and some dishes being overdone. The dinner menu was also critiqued for being overpriced for the quality received.
Service at the restaurant received mixed reviews. While the staff, including members like Bucks and Sello, were highlighted for being friendly and welcoming, some guests felt completely ignored and experienced poor attention from the service staff.
Overall, the dinner experience at BON Hotel Rustenburg was largely positive with the quality and taste of the food standing out despite some service and preparation issues.
Rooms
However, the hotel does have areas needing improvement. Notably, some rooms require updates to their furniture and decor with certain amenities not matching the descriptions or photos advertised online. Issues such as broken air conditioning, limited TV channels and minor maintenance problems like leaking showers and doors not locking properly have been mentioned.
While cleanliness is generally well-maintained, there have been instances where rooms were not as clean upon check-in, including reports of spider webs and the occasional bad smell. Some guests have experienced issues with amenities such as fridges, microwaves and safes not being provided in their rooms.
The hotel’s atmosphere is tranquil and the surrounding grounds add to the aesthetic appeal, although more lighting around the pool area has been suggested for better safety during evening strolls. Despite minor setbacks like delays in dinner service or occasional noise from other guests, the overall environment of BON Hotel Rustenburg offers a comfortable and enjoyable retreat, especially for those valuing clean, spacious accommodations with scenic views.
Beds
However, opinions about the beds were mixed. While several guests were satisfied, others reported discomfort, citing issues like hardness, size (such as a three-quarter bed for two people) and noise from the beds. There were also comments about the need for some beds to be replaced and inconsistencies in the quality of mattresses, including mentions of uncomfortable and not serviceable beds.
Issues beyond the bed comfort were pointed out as well. Many guests felt the rooms required upgrades and better maintenance, mentioning broken air conditioning, inconsistent wireless and cleanliness problems. Some rooms had curtains that didn't fit properly, dirty walls, small and dirty bathrooms and additional inconveniences such as limited TV channels and delayed breakfast service.
Overall, while the comfort of the beds met the expectations of many, the overall experience at the hotel was marred by maintenance and cleanliness issues that require attention.
Cleanliness
However, some reviews indicate that the cleanliness is not consistent throughout the hotel. Issues such as dirty walls, uncleaned showers and neglected bathroom areas have been raised. Certain outdoor areas and garden spaces have also been noted as needing more attention, despite the property's beauty. Problems with ants, noise and occasional lapses in cleaning services were mentioned, including missing towels and shower gels.
The hotel's garden and sitting areas are described as beautiful, albeit a bit neglected. Despite its potential and aesthetically pleasing design, there seems to be a need for more consistent and thorough cleaning practices to maintain the high standard guests expect. Overall, while many guests had a clean and pleasant stay, the hotel could benefit from addressing these discrepancies to ensure a uniformly clean environment.
Staff
The restaurant staff, including managers like Enoch and friendly waiters such as Obakeng and Thabelo, receive significant commendations for their excellent service and for enhancing the dining experience. Efforts made by staff members to assist with activities and attend to guests' needs are particularly appreciated, creating a comfortable and accommodating atmosphere.
However, not all feedback is wholly positive. Some guests encountered issues with housekeeping and noted lapses in service, such as delays in addressing problems or rudeness from certain staff members. Despite these occasional shortcomings, the majority of guests felt that the positives significantly outweighed the negatives.
In summary, the exceptional hospitality, friendliness and considerable efforts of the staff at BON Hotel Rustenburg contribute significantly to a pleasant and memorable stay for most guests.
Wi-Fi
Pool
Several reviews commend the effort put into maintaining the pool areas with specific mentions of staff, such as Thabelo, who provide exemplary service. The poolside ambiance is appreciated for its tranquility and cleanliness, appealing to those seeking relaxation.
However, there are mentions of some inconsistencies, such as the heated pool and jacuzzi being out of service and occasional issues with cleanliness, notably the presence of bugs and a lack of routine maintenance for one of the larger pools. Additionally, the absence of poolside amenities like chairs and shades is noted, which can detract from the overall comfort and convenience.
While some guests suggest there could be more activities available, the positive remarks about the pools' cleanliness, beauty and the lush garden settings make them a prominent feature of BON Hotel Rustenburg, promising a generally enjoyable experience for visitors.
Parking
Family
Outdoor Pool
Yes, BON Hotel Rustenburg has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at BON Hotel Rustenburg.
No, BON Hotel Rustenburg doesn't allow dogs.
Yes, parking facilities are available at BON Hotel Rustenburg.
No, BON Hotel Rustenburg doesn't have a gym.
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