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Sonesta Denver Downtown

Denver , 1450 Glenarm Place (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGuests of Sonesta Denver Downtown have consistently praised the hotel for its excellent location in the heart of the city, which offers easy access to top attractions and restaurants. The renovated rooms have also received positive feedback for their modern decor and comfortable amenities. The staff members have been described as friendly, accommodating and helpful with many guests noting exceptional customer service throughout their stay. While some reviewers have found fault with aspects such as breakfast options, cleanliness and parking rates, these comments are generally outweighed by the majority of positive reviews. Overall, Sonesta Denver Downtown provides a high-quality hotel experience that offers good value for its location and renovated facilities.
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Categories

Hotel with Rooftop Pool

Located at the rooftop, the heated pool of the 4-star hotel serves stunning views and relaxing moments to its guests. With the beautiful Denver city right under your feet you will feel like you are on top of the world.

Luxury Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Rooftop Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

Preferred View King This room is equipped with cable TV, a desk and an en suite bathroom. Tea and coffee-making facilities are also provided.

Deluxe Two Queen Bed with Bathtub - Mobility Accessible The quadruple room features a tea and coffee maker and a safe deposit box. The unit has 2 beds.

Preferred Two Queen Beds The quadruple room features a tea and coffee maker and a safe deposit box. The unit has 2 beds.

Deluxe Two Queen Beds The quadruple room features a tea and coffee maker and a safe deposit box. The unit has 2 beds.

Deluxe King Room with Tub - Mobility Accessible The double room offers a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Deluxe King with Roll-In Shower - Mobility Accessible The double room offers a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Deluxe King Room The double room offers a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Deluxe Queen Room The double room features a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Deluxe King Room with Tub - Hearing Accessible The double room offers a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Deluxe Two Queen Beds w/ Roll-In Shower - Mobility Accessible The quadruple room offers a tea and coffee maker and a safe deposit box. The unit has 2 beds.

One-Bedroom King Suite - Mobility Access/Roll-In Shower The triple room offers a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

One Bedroom King Suite with View The suite provides a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

About Sonesta Denver Downtown

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Guest Reviews

7.2

Good

Location

Sonesta Denver Downtown hotel is a perfect place to stay for guests who want to be in the heart of Denver. Guests loved the proximity to restaurants, shops, museums and the 16th Street Mall which is just a block away. The hotel is conveniently located to explore the city and attractions - easy access to public transit, Union Station and highways. The staff was praised for their accommodating and helpful services. Overall, the location of the hotel was considered excellent and convenient for both business and pleasure.

Breakfast

While some guests were disappointed by the small room size and lack of included breakfast at Sonesta Denver Downtown, others were pleasantly surprised by the quality of the breakfast available. Options varied with some guests enjoying a nice buffet while others found the offerings limited and not worth the high price of $22 per person. However, those who did opt to pay for breakfast found it to be exceptional for the price. Some guests were glad to find a free breakfast available, while others appreciated the great food and drinks at the hotel bar. Overall, the quality of the breakfast seemed to vary greatly among guests.

Rooms

If you're looking for a comfortable stay in the heart of Denver, consider the Sonesta Denver Downtown. Although the hotel is currently undergoing renovations, many guests have praised the comfortable rooms with fantastic beds and clean amenities. Some of the larger rooms even offer great views of the Rockies and Broncos stadium. However, be aware that some rooms may be small and outdated and there have been some reports of maintenance issues like broken bathroom doors and slow drains. With that said, many guests appreciate the modern decor and clean facilities. The hotel's location is also a standout feature with many guests noting its great proximity to Denver's top attractions. While some guests have noted that the hotel could use some touch-ups, most agree that the Sonesta Denver Downtown remains a solid choice for a stay in Denver.

Beds

If you're looking for a comfortable stay in Denver, look no further than Sonesta Denver Downtown! Multiple guests have raved about the fantastic beds with one describing it as "one of the most comfortable hotel beds I've ever slept in." The bedding is also praised, as well as the pillows. Despite a few negative comments about uncomfortable beds and pillows, the majority of guests found the beds to be satisfyingly comfortable. The location is also a standout feature of the hotel and with comfy rooms and beds, you'll be well-rested for exploring all that Denver has to offer.

Cleanliness

Sonesta Denver Downtown has mixed reviews regarding their cleanliness, but the overall feedback is positive. Some guests complained about certain rooms being dirty with issues such as wet carpets, musty odors and bathroom cleanliness. However, most guests praised the hotel's cleanness and the tidiness of its lobby area and facilities. The staff received mixed reviews with some guests reporting horrible engagement from the staff, while others gave credit to the friendly and helpful team. The hotel's location was appreciated as well since it provided easy access to downtown amenities. Overall, guests vouched for the hotel's cleanliness, freshness and comfortable rooms, making it a recommended stay in Denver.

Staff

Sonesta Denver Downtown is an amazing stop on your travels with fantastic location and even better staff. From the helpful and welcoming front desk staff to the great bartenders, you'll find warmth and friendliness at every turn. Most guests note very positive interactions with staff who go above and beyond to accommodate guests' needs. Andrew in particular is singled out as an amazing member of the team. While there are a few exceptions, most reviews note friendly and accommodating service with many mentioning the helpfulness of staff. Maintenance staff also receive high praise for their quick and helpful work. The bar is a highlight for many with great bartenders like Rick providing excellent service. COVID-19 protocols are also followed with employees wearing masks. Overall, Sonesta Denver Downtown staff are a breath of fresh air, providing a warm and welcoming experience to all guests.

Wi-Fi

Sonesta Denver Downtown hotel provides good wifi service to its guests. Although some guests had issues with the wifi, such as dropping out, being spotty or not working at all, most reviewers had a positive experience connecting to the network. Additionally, some guests were given a wifi code for secure access. However, a few guests complained about the unsecured wifi and a handful of guests were never able to connect to the free Wifi. Despite these minor issues, the hotel's wifi service generally received favorable reviews.

Pool

The pool at Sonesta Denver Downtown proves to be an ideal spot for guests to unwind after a day of exploring the city. The rooftop pool, while not heated, is a great place to relax with a beautiful view. However, some guests found the pool hours to be limiting. On the other hand, the outdoor pool is heated and perfect according to some guests. Unfortunately, a few reviews mentioned that the pool furniture needs to be replaced and that none of the ice machines were working. Overall though, the majority of comments were positive and the pool seems to be a good spot to unwind.

Parking

The parking situation at Sonesta Denver Downtown seems to be a topic on both ends of the spectrum. On one hand, there are guests who found the parking to be pricey, expensive and even extortionate. However, others appreciated the convenience of having a self-parking garage that is accessible with your room key. Some guests were lucky enough to be upgraded for free, which included complimentary parking. While others found it difficult to navigate the garage and the costs with some guests opting to park elsewhere due to the high fees. Nevertheless, it's worth noting that there is an off-street parking option around the corner for a fraction of the price. Despite the parking drama, guests did appreciate the hotel's sanitizing stations and the helpful staff who made check-in and upgrading a breeze.

4 Star

The Sonesta Denver Downtown has received mixed reviews from guests, but overall many have enjoyed their stay. The hotel is conveniently located in the heart of the city and offers comfortable accommodations at a fair price. The recently renovated facilities have left guests feeling satisfied with their stay. While some reviewers have noted disappointment with certain aspects and consider the hotel overpriced, most have had a positive experience and would recommend the hotel to others.

Yes, Sonesta Denver Downtown has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Outdoor Pool.

No, a spa isn't available at Sonesta Denver Downtown.

Yes, Sonesta Denver Downtown welcomes dogs.

Yes, parking facilities are available at Sonesta Denver Downtown.

Yes, Sonesta Denver Downtown has a gym.

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