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Summary of reviewsThe Renaissance Denver Hotel & Conference Center generally receives positive reviews across multiple aspects, making it a favored choice for many travelers. The hotel's location is convenient, providing easy access to essential services and key areas like the airport, downtown Denver and the stadium, though some guests noted safety concerns at night and the necessity of having a car for optimal convenience.
Breakfast at the hotel is well-received for its delicious variety and quality with specific praise for items like the smoked salmon avocado toast and the friendly staff. However, the high cost of breakfast and additional charges did disappoint some guests. Dinner experiences varied with many appreciating the delicious food and commendable service at the restaurant/bar, although there were complaints about high prices, limited choices and operational issues like cold food and room service mishaps.
The rooms are often praised for their cleanliness, comfort, spaciousness and modern ambiance with many enjoying the picturesque mountain views and comprehensive amenities. However, there are noted issues with room maintenance including HVAC failures, outdated decor and inconsistencies in cleanliness which affected the overall experience for some guests.
Cleanliness is frequently spotlighted positively with many guests appreciating the clean rooms, attractive decor and well-maintained public areas. Minor cleanliness issues such as dirty towels and occasional lapses in room service were reported but generally did not overshadow the positive feedback.
Staff at the Renaissance Denver Hotel & Conference Center are highly praised, described as friendly, helpful and professional, enhancing the overall guest experience. The front desk and housekeeping staff, in particular, received commendations for their warm and efficient service.
Regarding free Wi-Fi, most guests found it reliable and satisfactory, despite occasional connectivity issues. The gym is appreciated for its modern equipment and cleanliness, although it is seen as small by some. The pool area receives mixed reviews: it is aesthetically pleasing and well-maintained, but operational issues with the hot tub and availability of pools were frequent concerns.
Parking options are secure but come with challenges such as high fees, confusing navigation and limited free spaces. The hotel does not offer valet services, which may be inconvenient for some guests.
The family-friendly environment of the hotel is praised, thanks to its dedicated pool area, overall safe setting and helpful staff, making it an excellent choice for those traveling with children.
Finally, beds at the hotel receive positive feedback for their comfort, although there are occasional mentions of inconsistency in mattress firmness.
Overall, the Renaissance Denver Hotel & Conference Center provides a pleasant stay with notable positives in location, staff, comfort and cleanliness but does have areas requiring improvement such as dining costs, room maintenance and parking logistics. Show more
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Categories
Business Hotel
As a hotel and conference center, this location provides extensive meeting and event spaces. It offers full-service amenities and is designed to accommodate large business gatherings.
Hotel with Outdoor Pool
This hotel is listed as having an outdoor pool facility.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
4-Star Hotel
Hotel with Indoor Pool
Room Types
King RoomFeaturing a balcony, this room provides a flat-screen TV, iPod docking station and an en suite bathroom.
King or Queen with Mountain ViewOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit offers 2 beds.
King or Queen with City ViewProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Queen Room with Two Queen BedsFeaturing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious family room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit has 2 beds.
Balcony, Guest room, 2 Queen (Hearing Accessible)Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.
King Room with Sofa Bed - Hearing AccessibleOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit has 2 beds.
King Room with Sofa Bed and Transfer Shower - Mobility AccessibleOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 2 beds.
Junior Suite - Club Lounge AccessThe spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as executive lounge access. The unit offers 2 beds.
King Room with Sofa Bed - Hearing AccessibleOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit has 2 beds.
King Room with Sofa Bed and Transfer Shower - Mobility AccessibleFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit has 2 beds.
Queen Room with City View - High Floor/Club LevelOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, executive lounge access, a wardrobe as well as city views. The unit has 2 beds.
Queen Room with Mountain View - High Floor/Club LevelOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, executive lounge access, a wardrobe as well as mountain views. The unit has 2 beds.
Hospitality Suite - Club Lounge AccessThe spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as executive lounge access. The unit has 1 bed.
Queen Room with Balcony - Hearing AccessibleOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit has 2 beds.
Guest Reviews
7.6
Good
Location
The Renaissance Denver Hotel & Conference Center offers a location that is both convenient and practical for various needs, though it comes with some caveats. The hotel is situated close to a wide array of amenities such as Walmart, gas stations, dispensaries, liquor stores and numerous food and shopping options. Many guests appreciated its proximity to key areas including the airport, downtown Denver, the stadium and the Red Rocks Amphitheater. Those traveling for business or attending activities found the location particularly suitable due to its easy access to highways and public transportation.
However, the location is not without its drawbacks. The area was described by some guests as unsafe and slightly isolated with warnings to exercise caution while walking around, particularly at night. Despite this, the hotel staff reportedly took proper precautions to enhance security. Guests also noted that while the location is convenient for driving to various points of interest, it may not be the best for those without a car.
Overall, the Renaissance Denver Hotel offers a good location for those looking to balance accessibility to different parts of Denver while finding comfort in a host of nearby essential services. The convenience of getting to the airport, downtown Denver and other points of interest, combined with the hotel's clean facilities and friendly staff, makes it a practical choice for many travelers.
Breakfast
The Renaissance Denver Hotel & Conference Center offers a mixed experience when it comes to breakfast. Many guests praised the breakfast, describing it as amazing, delicious and featuring plenty of options. The positive reviews highlight the fresh and clean quality of the buffet, the delicious smoked salmon avocado toast and the friendly and welcoming breakfast staff.
However, some guests found the breakfast to be overly expensive with several mentioning the price of $22 per person as not justified by the quality or variety offered. Issues such as limited options, lack of complimentary breakfast and additional charges for items like juice and yogurt were frequently mentioned. Some guests were disappointed by the lack of communication regarding breakfast charges and the overall expense.
Overall, while the quality and service during breakfast at the Renaissance Denver Hotel & Conference Center can be very good, the cost and limited inclusivity are significant drawbacks for several guests.
Dinner
The Renaissance Denver Hotel & Conference Center has received mixed reviews regarding its dining options. On the positive side, many guests found the food to be terrific, wonderful and delicious, especially praising the sublime experience at the restaurant/bar downstairs. Service, particularly from staff like Ryan, was noted to be welcoming and polite, enhancing the dining experience for visitors.
However, there were notable drawbacks. Guests frequently mentioned that the hotel’s restaurant choices were limited and the bar’s open hours were not convenient. Issues with waiting times, cold food and high prices were common with several reviews indicating that dinner was often considered overpriced.
There were also operational challenges, such as room service issues where attempts were made to charge twice and a lack of comprehensive dining options, including no meals or room dining services on some occasions. Despite these challenges, the hotel’s rooftop restaurant, though not experienced by all and the small shop on site were mentioned as helpful amenities. The overall dining experience at the Renaissance Denver Hotel & Conference Center seemed to offer moments of great satisfaction interspersed with sporadic inconveniences that some guests found disappointing.
Rooms
The Renaissance Denver Hotel & Conference Center offers a mixed experience with its rooms. Many guests praised the rooms for being clean, comfortable and spacious, often highlighting the modern and welcoming ambiance. The views from rooms with balconies, including a picturesque mountain backdrop, were appreciated, as were amenities like refrigerators and coffee makers. The lobby received positive comments for its beauty and modernity.
Despite these positives, several guests noted issues with room maintenance and cleanliness. Problems such as heating and air conditioning failures, broken toilets, worn-out furniture and dusty conditions were commonly reported. The decor in some rooms appeared outdated with carpets and couches showing stains and wear. Many guests were also disappointed with the absence of microwaves and the initially assigned rooms not matching their bookings.
Room service was a mixed bag; while deemed a bonus by some, others mentioned its unavailability at certain times and overlooked housekeeping during extended stays. For those needing clean towels, staff assistance was required.
Overall, while the property and rooms often received favorable comments for their size and comfort, consistent issues with maintenance and cleaning diminished the experience for some guests.
Beds
Guests have mixed opinions about the beds at the Renaissance Denver Hotel & Conference Center, albeit with a notable inclination toward positive experiences. Many reviews highlight that the beds are generally comfortable, describing them as comfy, clean and decent. Some guests found the beddings, including pillows and blankets, to be very satisfactory, often mentioning their excellent comfort.
However, there are mentions of inconsistencies in bed comfort with a few guests finding the mattresses either too firm, too soft or even worn out. A handful of reviews indicated issues with bed firmness and spring quality. Nonetheless, many praised the overall quality, calling the beds incredibly comfy with some even referring to them as top-quality and ‘always a joy to sleep on.’
Despite isolated complaints about discomfort, the prevailing sentiment points to a generally comfortable sleeping experience, supported by positive remarks about well-maintained rooms and good bedding.
Cleanliness
Renaissance Denver Hotel & Conference Center showcases a consistently positive trend in cleanliness with many guests highlighting the clean and comfortable rooms as major strengths. The room decor is also praised for being both attractive and clean, adding to the overall pleasant ambiance. Friendly and attentive staff further ensure that public areas and common spaces within the hotel are well-maintained and aesthetically pleasing. Multiple reviews mention that beds are comfortable and rooms are easy to access, making for a relaxing stay.
However, some guests have reported issues with certain aspects of cleanliness and upkeep. Common complaints include dirty towels, full trash cans and occasional problems with room service not cleaning the rooms as expected. Some areas like the ice maker rooms, vending spaces and certain exterior parts of the property were noted to be dirty. There were also mentions of specific cleanliness issues, such as mold in bathrooms, stained furniture and dirty shower handles.
Despite these drawbacks, positive feedback about the hotel's cleanliness outnumbers the negative remarks. The majority of shared experiences suggest that while there are areas for improvement, the Renaissance Denver Hotel & Conference Center provides a generally clean and comfortable stay.
Staff
The Renaissance Denver Hotel & Conference Center has garnered a wealth of praise for its staff, who are generally described as wonderful, friendly and exceptionally helpful. Guests frequently noted that staff members were not only polite and professional but also consistently approachable and accommodating. Housekeeping, in particular, stood out for always smiling and maintaining thoroughness, enhancing the overall experience for visitors.
The front desk staff received commendations for being efficient, informative and welcoming with specific mentions of how they provided top-notch check-in experiences. Many guests appreciated the warm and friendly reception upon arrival, describing the front desk team as helpful and understanding.
Management and other staff members at the hotel were highlighted for their amiability and efforts, often going the extra mile to ensure a pleasant stay. The bar staff, housekeeping and overall customer service were noted for being exceptionally friendly, contributing to a highly positive atmosphere.
While the majority of reviews were positive, there were instances where communication from staff was lacking, particularly during emergencies like fire alarms. A few reviews pointed out issues with room service and instances of unprofessional or rude behavior. However, these were overshadowed by the numerous accolades for the personable and competent staff.
In summary, the Renaissance Denver Hotel & Conference Center boasts an all-around great and friendly staff, making it a memorable destination for visitors seeking attentive and welcoming service.
Wi-Fi
Guests at the Renaissance Denver Hotel & Conference Center have generally reported positive experiences with the wifi service. Many confirmed that the wifi was available, good and consistent throughout their stay. The internet connection was mentioned as good and reliable by several guests with some specifically noting that the wifi worked well and had a good speed. Complimentary wifi was also a highlight for many.
However, there were mentions of occasional issues, such as difficulty staying connected and instances where the wifi did not work or was slow. Despite these few drawbacks, the overall feedback indicates that the hotel's wifi service performs well, even considering the hotel’s size and occupancy.
Gym
Renaissance Denver Hotel & Conference Center boasts a well-kept and modern fitness center that has left many guests satisfied. The gym is noted for its cleanliness and well-maintained equipment, providing a pleasant environment for workouts. Visitors appreciated the modernity and quality of the gym equipment and the fitness center is described as spacious with plentiful towels available for use. Despite some reviews mentioning a small size for the gym and limited options, the overall sentiment is positive, highlighting the gym as a good facility within the hotel. Some minor issues such as a musty smell and difficulty in locating the gym were noted, but are far outweighed by the positive aspects like cleanliness, modernity and good maintenance standards.
Pool
The pool area at the Renaissance Denver Hotel & Conference Center has received mixed reviews. Guests have described the pools as nice, clean and beautiful with an enjoyable atmosphere. The highlight for many was the purple LED lights that illuminate the pool at night and the warmly heated water during colder months. Despite the positive feedback, there have been notable issues, particularly with the hot tub, which was frequently out of order or not warm enough and struggled to receive adequate assistance from the staff.
The hotel features both indoor and outdoor pools, although some reviews noted a lack of operational pools during their stay, particularly the outdoor one. The indoor pool drew some negative comparisons with one guest likening it to a "prison yard." Cleanliness was generally praised, though inconsistencies were reported, such as occasional dirtiness and a shortage of towels. Despite these occasional lapses, the pool staff was often highlighted for being friendly.
Overall, while the pool area offers pleasant aesthetics and enjoyable experiences for many, it also has areas requiring maintenance and improvement to meet all guest expectations fully.
Parking
The Renaissance Denver Hotel & Conference Center offers multiple parking options, but it's important to be aware of the associated costs and potential inconveniences. On-site parking is available, including a covered garage which many find secure and convenient. However, there is a fee of approximately $19-$20 per night, which some guests found to be excessive. There is also the possibility of finding free parking spaces, although these are limited and sometimes difficult to secure.
The garage itself is seen as a positive aspect due to its security, though navigating it can be confusing due to unclear signage. For those looking to avoid parking fees, street parking is available but can be uncertain and potentially less safe. Moreover, the hotel does not offer valet services, so guests must self-park.
Overall, while parking at the Renaissance Denver Hotel & Conference Center is secure and on-site, the cost and challenges with navigation and availability may require guests to weigh these factors when planning their stay.
Family
The Renaissance Denver Hotel & Conference Center is praised for being an excellent choice for family vacations. The hotel offers a family-friendly atmosphere that ensures both kids and parents feel welcomed and secure. With a dedicated pool area, the hotel fosters a family resort style that's perfect for playful kids to enjoy throughout their stay. The property is described as a great place for kids, providing numerous opportunities for family time in a setting that feels safe. Guests also appreciate the helpful and friendly staff who contribute to the overall kid-friendly environment. Additionally, its proximity to family and friends makes it a convenient choice for those visiting with children.
Business
Renaissance Denver Hotel & Conference Center offers a variety of amenities tailored specifically for business travelers. The hotel features an open business center, which provides essential business amenities and facilities. It is described as a suitable environment for business activities with spacious meeting rooms that are advantageous for holding conferences. The availability of great WiFi and quality meeting equipment ensures smooth business operations. Additionally, there is an ample supply of water bottles, which is particularly appreciated during extremely hot periods. Overall, the hotel is considered a convenient and useful venue for business contacts, meetings and conferences in the Denver area.
Accessible
Renaissance Denver Hotel & Conference Center generally receives positive feedback regarding its accessibility for guests with disabilities. Guests have highlighted that the hotel offers accessible rooms and accessible parking spaces. The common areas are noted to be great for both handicapped and elderly guests and the hotel's location is well-regarded. Accessibility to the bathroom is specifically mentioned as a positive aspect. However, some areas for improvement include the steep ramp to the entrance, the small size of the elevators and occasional issues such as not enough towels provided for the number of guests. Overall, the hotel is considered accessible, but there are a few points that could be enhanced for a more comfortable stay.
Outdoor Pool
The Renaissance Denver Hotel & Conference Center features an outdoor pool that is favorably listed among its amenities. Guests have mentioned that the outdoor pool is nice, though there have been recurring comments about it frequently being closed, which has led to some disappointment. Additionally, the area around the outdoor pool can get crowded and there was a mention of the hot tub in the outdoor pool vicinity not functioning. Despite the closures, the pool area is noted as a pleasant aspect of the hotel when operational.
Indoor Pool
The Renaissance Denver Hotel & Conference Center's indoor pool, listed as one of its amenities, generally receives positive feedback from guests. Descriptions highlight that the indoor pool is nice, heated and offers an abundance of natural light, enhancing the swimming experience. Guests particularly appreciate the spaciousness and fabulous size of the facility. While some have noted that the pool is small and occasionally has a peculiar smell, the overall sentiment remains favorable with the indoor setting being a significant attraction for visitors.
Luxury
The Renaissance Denver Hotel & Conference Center offers a luxurious and spacious experience despite some mixed reviews about its overall luxury status. Many guests appreciated the luxurious feel, describing the decor as upscale, classy and elegant. The hotel’s interior is noted as being beautiful and trendy, contributing to a resort-like atmosphere. Guests were pleased with the high level of cleanliness and the lovely vibe throughout the property. Although some felt that the amenities did not entirely match the luxury label, the decor and setting were often praised for creating a high-end ambiance. While the cost was sometimes viewed as expensive or even overpriced, many still considered the luxurious feel to be worth the price. Despite its less-than-ideal location, the hotel successfully provided a sense of luxury and sophistication for its guests.
Dog Friendly
The Renaissance Denver Hotel & Conference Center offers a pet-friendly environment, making it a great place to bring your dog. Guests appreciate the welcoming policy towards pets, including service dogs and enjoy the beautiful lobby upon arrival. However, some challenges exist, such as the inconvenience of having to walk dogs through the lobby and the lack of designated areas for pet waste. Additionally, the pet fee is notably high at $100 for even small dogs like Chihuahuas and there have been issues with pet pricing discrepancies. Despite these drawbacks, the hotel remains a popular choice for travelers with pets.
Yes, Renaissance Denver Hotel & Conference Center has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Renaissance Denver Hotel & Conference Center.
Yes, Renaissance Denver Hotel & Conference Center welcomes dogs.
Yes, parking facilities are available at Renaissance Denver Hotel & Conference Center.
Yes, Renaissance Denver Hotel & Conference Center has a gym.