The Atlanta Marriott Marquis is a luxurious hotel located in the heart of downtown Atlanta, offering guests a fantastic location within walking distance of major attractions, restaurants and shopping options. The rooms are spacious and clean with exceptional views of the cityscape, plush beds and comfortable pillows. While some guests noted minor issues with missing or faulty amenities, the accommodating staff and exceptional views made for a great stay. The hotel staff is friendly and welcoming with excellent customer service and attention to detail. The hotel provides complimentary perks for special occasions, such as free valet parking and wifi. The cleanliness of the hotel is generally praised, although some guests noted minor cleaning issues. The beds received mixed reviews with some guests finding them uncomfortable, but many others found them comfortable and enjoyable. The only downside is the expensive and limited parking options with most guests recommending parking at public lots nearby. Overall, the Atlanta Marriott Marquis is a beautiful and very good hotel, offering excellent amenities and a lovely atmosphere, making for an unforgettable experience.
Nestled in the heart of Downtown Atlanta, the Hyatt Regency Atlanta is celebrated for its prime location, offering easy access to major attractions like State Farm Arena, Mercedes-Benz Stadium, Centennial Park and the Georgia Aquarium. Guests particularly appreciate its proximity to Peachtree Center's restaurants and stores, as well as convenient connections to public transportation like the Marta train station.
The breakfast experience garners mixed reviews. Guests applaud the wide selection and quality at the buffet and the exceptional service, especially at the on-site restaurant Sway. However, many find the breakfast overpriced with charges around $30 per person and lament the lack of complimentary options.
Dining experiences at the hotel are generally positive with praise for the variety and quality of food, particularly at the renowned Polaris rooftop restaurant. Diners highlight the local meats and cheeses, along with standout dishes like shrimp and grits. While the food and service are commendable, some guests find the pricing high and suggest that occasional inconsistencies in service need addressing.
Rooms at the Hyatt Regency Atlanta receive praise for being clean, spacious and comfortable with modern amenities and impressive views. However, some guests mention issues with room size, cleanliness and outdated furnishings in certain areas. Despite these critiques, many still find the rooms conducive to a restful stay.
Cleanliness is frequently highlighted with commendations for the spotless rooms, well-maintained common areas and overall cleanliness of the facility. While most guests report positive experiences, some note a lack of consistency in housekeeping services.
The staff at the Hyatt Regency Atlanta are widely praised for their friendliness and helpfulness, significantly enhancing the guest experience. The front desk and restaurant staff receive particular accolades for their professionalism and attentive service. Some reviews do note occasional lapses in service quality among valet and front desk staff, but these instances are relatively rare.
Wi-Fi experiences vary with many guests reporting reliable and fast connections, while others face issues with stability and insufficient connectivity. The inconsistent experiences suggest room for improvement in their tech services.
The gym stands out as a highlight for many guests, who appreciate its modern equipment, spacious layout and cleanliness. Although it can get crowded at times, the overall sentiment towards the gym is very positive.
The pool receives mixed feedback; it is often described as nice and clean, but guests express frustration about its frequent unavailability and occasional over-crowding. Some also note a lack of adequate seating and the absence of a hot tub.
Parking is another area with mixed reviews. While some find the valet service convenient and appreciate the in-and-out privileges, many criticize the high costs associated with parking, both valet and self-parking. The confusion and inconvenience caused by insufficient parking spaces and the need to use offsite lots further detract from the experience.
Overall, the Hyatt Regency Atlanta is highly regarded for its strategic location, excellent facilities and friendly staff, though certain areas like breakfast pricing, Wi-Fi reliability and parking costs could benefit from improvement.
Twelve Downtown, Autograph Collection, located in the vibrant heart of downtown Atlanta, is celebrated for offering guests an exceptional blend of convenience, comfort, and luxury. Its prime location provides easy access to Atlanta’s major attractions, such as the Georgia Aquarium and Centennial Park, and its adjacency to the Civic Center MARTA station adds seamless transportation options, making it ideal for tourists and families.
Guests enjoy a delightful dining experience at Twelve Downtown, particularly highlighting the quality of breakfast and dinner offerings. The breakfast is noted for its freshness and inviting atmosphere, while the dinner menu, with standout dishes like Shrimp Fettuccine and seafood pasta, is lauded for both flavor and attentive service. Many visitors appreciate the option of room service, which meets and often exceeds expectations.
The rooms at Twelve Downtown impress with their spacious, modern design, reminiscent of upscale apartments. Equipped with full kitchens, separate bedrooms, and luxurious bathrooms, they offer a comfortable retreat with homely touches. The breathtaking city views from the balconies enhance the overall experience, and the hotel's meticulous attention to cleanliness further elevates guests' stays.
Integral to the hotel's charm is its exceptional staff, known for their friendliness and professionalism. From check-in to room service, the team ensures a welcoming atmosphere, with specific mentions of staff members who go beyond expectations. The impressive pool area, though sometimes chilly, provides a relaxing escape complete with ample sun lounge options.
Parking convenience is offered through a valet service, which, despite mixed reviews on cost, is appreciated for its promptness and efficiency. Moreover, the hotel caters exceptionally well to families, with spacious suites and child-friendly amenities, creating a home-like environment that balances communal family time and individual comfort.
Business travelers also find Twelve Downtown appealing due to its spacious rooms, equipped with all necessary amenities for a productive stay. Proximity to the convention center further adds to its allure, offering a restful sanctuary after a busy day.
In summary, Twelve Downtown, Autograph Collection offers a refined blend of luxury and practicality, making it an alluring choice for anyone visiting Atlanta. With its focus on quality service, excellent amenities, and prime location, it promises a memorable stay that combines the best of urban exploration and comfort.
Aloft by Marriott Atlanta Downtown receives high praise from guests for its prime location and excellent service. Nestled in the heart of the city, it provides easy access to popular attractions like Centennial Olympic Park, the Georgia Aquarium, and the World of Coca-Cola, which makes it ideal for tourists and those attending events at nearby venues such as Mercedes Benz Stadium and State Farm Arena. The hotel's surroundings offer a variety of dining and nightlife options, and the area's safety and walkability are appreciated by guests.
The hotel is celebrated for its modern, clean, and stylish accommodations. Rooms, while sometimes noted as small, are well-decorated, feature cozy beds with high-quality linens, and are maintained to a high standard of cleanliness. Guests also appreciate the functional rooms, despite minor issues like an outdated TV or inconsistent air conditioning.
Staff at Aloft by Marriott Atlanta Downtown are frequently commended for their professionalism and friendliness, significantly enhancing the guest experience. Specific team members often receive praise for their exceptional service, contributing to an atmosphere of warmth and attentiveness, likened to high-end hospitality standards.
Though breakfast offerings are limited, the 24/7 snack availability in the lobby is a useful alternative for guests. The hotel lacks an on-site restaurant, but this is mitigated by the nearby selection of eateries within walking distance.
Parking options, while secure and plentiful, come with additional fees that some guests find prohibitive. The spacious and comfortable beds are a notable highlight, ensuring guests enjoy restful nights.
Overall, Aloft by Marriott Atlanta Downtown is a desirable choice for travelers seeking a clean, convenient, and welcoming atmosphere with outstanding service at the core of their stay.
Staybridge Suites Atlanta - Midtown by IHG is prominently praised for its exceptional location, nestled between Midtown and Downtown Atlanta. Guests frequently commend its proximity to notable attractions such as The Fox Theatre, Georgia Tech, and Peachtree Street, as well as its convenient access to the Emory Midtown Hospital and the MARTA train station, making it an ideal choice for both leisure and business travelers. The hotel also offers stunning views of the city skyline, which enhances its appeal.
Guests appreciate the spacious and comfortable rooms, often comparing them to a home away from home, thanks to the inclusion of kitchens and modern amenities. The cleanliness and spaciousness of the accommodations are frequently highlighted, alongside the comfort of the beds which are renowned for their softness and relaxation. Despite minor mentions of dated decor and occasional maintenance issues, the overall guest experience in these rooms is positive.
The breakfast offerings receive a somewhat mixed but generally favorable response, with many guests praising the variety and quality of hot items and acknowledging the friendly service staff who contribute to a welcoming breakfast atmosphere. While there are occasional concerns about cleanliness and food quality, the breakfast generally offers a pleasant start to the day.
The staff at Staybridge Suites are consistently recognized for their warmth, professionalism, and willingness to assist guests. Standout team members such as Ellis, Keem, Rakeeta, and Tami receive particular praise for their exceptional customer service, which significantly enhances the guest experience.
Parking at the hotel presents varying perspectives; however, the valet service is often lauded for its friendliness and professionalism, providing ease of access in the bustling city environment. The availability of self-parking options also caters to guests who prefer flexibility, albeit with some mention of cost variability.
Families find the hotel well-suited to their needs, with spacious accommodations that comfortably host various family sizes and amenities like a pool that delights children and teenagers. While some note occasional inconveniences like construction and limited restaurant options, the overall environment is conducive to a family-friendly stay.
In summary, Staybridge Suites Atlanta - Midtown by IHG offers a harmonious blend of convenience, comfort, and excellent service, making it a compelling choice for both individual and family travelers looking to explore Atlanta in a welcoming and accommodating setting.
Positive: The JW Marriott Atlanta Downtown offers a wonderful stay with great facilities and services. The location is beautiful and convenient and the hotel itself is comfortable with some average amenities. Guests found their stay to be lovely and very good, despite the slightly higher prices. Overall, the majority of guests had positive experiences and would recommend the hotel as a solid 4-star option.
The AC Hotel Atlanta Downtown, located in the heart of Atlanta, is highly praised for its prime location, making it a favored choice for visitors eager to explore the city's landmarks such as the Mercedes Benz Stadium, State Farm Arena, Centennial Park and the Georgia Aquarium. The central positioning allows guests to easily walk to major attractions and dining spots, creating a sense of security and convenience.
Guest feedback about the hotel’s cleanliness is overwhelmingly positive with many describing the property as super clean and well-maintained, from the rooms and bathrooms to the lobby and common areas. This commitment to hygiene greatly enhances the overall guest experience. Rooms are appreciated for their modern design, comfortable beds and useful amenities despite some concerns about smaller-than-expected sizes and occasional lighting issues.
The hotel staff consistently earns accolades for their friendliness and helpfulness with specific employees frequently being singled out for their exceptional service. This supportive and accommodating staff significantly contributes to the welcoming atmosphere of the hotel.
The breakfast offerings receive mixed reviews. While many enjoyed the European-style breakfast for its taste and quality, others felt it was limited and overpriced. Despite these varied opinions, staff handling breakfast were commended for their helpfulness and service.
Amenities such as the fantastic gym and the beautiful, well-maintained outdoor pool are standout features. Guests particularly enjoyed the cleanliness and relaxing nature of the pool area, describing it as a major highlight of their stay.
For business travelers, the hotel offers excellent conference facilities and a business-friendly environment, making it a practical choice for work-related trips. The hotel’s luxurious atmosphere and convenient location near dining options further enhance its appeal.
Parking, on the other hand, receives mixed reviews primarily due to the mandatory valet service and its associated costs, though the efficiency and helpfulness of the valet staff were positively noted.
Family travelers appreciate the hotel’s welcoming atmosphere and convenient double queen rooms, although more space was sometimes desired. The proximity to attractions makes it a popular choice for family vacations despite the added cost of parking.
The hotel's location is also ideal for those seeking nightlife with many guests enjoying the nearby entertainment options and the in-house bar.
Overall, the AC Hotel Atlanta Downtown provides a modern, clean and comfortable environment with exceptional staff service and a prime location, making it a highly recommended option for a variety of travelers.
Located in the bustling heart of the city, Crowne Plaza Atlanta Midtown provides a warm and welcoming environment for guests while prioritizing their safety and well-being through strict adherence to social distancing and cleaning protocols. The attentive staff is always ready to assist with any concerns. The hotel offers outstanding service, a variety of amenities, and six room options boasting breathtaking skyline views. The renowned SKY Room event space is especially popular for its stunning downtown Atlanta backdrop. Complimentary Wi-Fi is available for all guests, who are encouraged to share their experiences on social media. The hotel features a seasonal outdoor pool, year-round rooftop living space, a 24-hour fitness center, a business center, an on-site coffee shop, a bar and restaurant, and a gift store. The spacious guest rooms offer unbeatable skyline views, efficient workspaces and free Wi-Fi. The innovative WorkLife Room caters to modern travelers, providing ample charging stations and a flexible workspace for a seamless business travel experience.
Summary of reviews
The Crowne Plaza Atlanta Midtown, an IHG Hotel, is a great choice for those looking for a hotel in the heart of Atlanta's Midtown. The hotel's amazing location, just steps away from a tube station, makes it convenient for exploring the city. Guests love being able to walk everywhere, whether it's to bars, markets or local shops. The hotel's staff is highly praised for their exceptional customer service with special shoutouts given to Abdul, Rory, Daniel, Fiona and Marshall. The hotel's rooftop pool is a highlight of guests' stays with many describing it as "amazing." The beds are comfortable and clean with exceptional bedding quality. While some guests have faced issues such as outdated and dirty rooms, poor housekeeping and high parking costs, the majority have had a positive experience with the cleanliness of the hotel and the valet service. Overall, the Crowne Plaza Atlanta Midtown is a great choice for those looking for a clean, friendly and convenient hotel in Atlanta's Midtown.
The Omni Atlanta Hotel at Centennial Park stands out primarily for its exceptional downtown location, praised for its proximity to major attractions like the State Farm Arena, Mercedes-Benz Stadium and Georgia World Congress Center. This central positioning makes it a top choice for both leisure and business travelers, providing stunning room views and easy access to dining and entertainment.
Breakfast at the hotel receives mixed reviews; while the buffet and morning coffee are well-regarded, guests often find the prices high and the food quality inconsistent. Dinner experiences vary significantly with guests appreciating the delicious food and commendable service at certain hotel restaurants, but criticizing limited hours, staff shortages and occasional cold or undercooked dishes.
Rooms are generally applauded for their cleanliness, spaciousness and comfort, often featuring modern furnishings and remarkable views. However, some rooms are noted as outdated and in need of maintenance, which detracts slightly from the overall positive experience. Cleanliness is commonly seen as a strong point with most areas meeting guest expectations, though a few isolated issues were reported.
The staff at the hotel receives high praise for their friendliness and professionalism, contributing significantly to the guests' positive experiences. Noteworthy mentions of individual staff members who went above and beyond reflect the hotel's commitment to exceptional service, although there are occasional comments on inconsistent service levels.
The hotel’s wifi service, however, falls short of expectations with many guests finding the free option unreliable and limited. The pool area has been another frequent point of contention, often closed due to renovations or maintenance issues, which disappoints many guests.
Parking is another challenge with no self-parking options and high valet fees stirring dissatisfaction among visitors. Long wait times for car retrieval further exacerbate the issue, making it a palpable inconvenience.
For families, the hotel offers a favorable experience with its great location near key attractions and the friendly atmosphere is often enhanced by thoughtful staff gestures. Beds at the hotel receive mixed feedback; while some guests find them exceptionally comfortable, others criticize them for being too firm or in poor condition.
Overall, the Omni Atlanta Hotel at Centennial Park provides a largely positive guest experience, marked by an unbeatable location, stunning views and commendable service, though there are areas such as wifi, pool amenities and parking that could benefit from improvements.
Embassy Suites by Hilton Atlanta at Centennial Olympic Park consistently receives high praise for its ideal downtown location. Guests appreciate its proximity to key attractions such as the Georgia Aquarium, World of Coca-Cola, Centennial Olympic Park and the Mercedes Benz Stadium. The convenience of walking to nearby venues like the College Football Hall of Fame, CNN Center and various dining options is particularly noted with the safe and beautiful environment making it perfect for tourists. The hotel's cleanliness, friendly staff and enjoyable breakfast further enhance guest experiences. Overall, the location is deemed perfect and central, making it an excellent base for exploring downtown Atlanta.
The breakfast offered at the hotel has received mostly positive reviews with guests using terms like "great," "phenomenal," and "wonderful." The variety, particularly the hot and cold options and the made-to-order omelet station, is frequently praised. However, some guests noted issues such as crowded conditions, limited seating and food running out or being served cold. Despite a few critiques, the general sentiment leans towards satisfaction with the breakfast experience.
The dining experience highlights the adjoining Ruth's Chris Steakhouse, which is consistently praised for its quality. Guests enjoyed the complimentary happy hour with free cocktails, although opinions about the quality of snacks and drinks varied. While Ruth's Chris stood out as a high-end option, some guests sought more varied or budget-friendly choices within the hotel.
Rooms at the hotel are generally praised for their spaciousness and comfort, making them suitable for families and larger groups. Many guests appreciated the clean, cozy and modern design, along with the excellent city views. However, some experienced issues with cleanliness, outdated décor and the need for repairs. Despite these occasional shortcomings, the comfortable beds and soundproofing contributed to a restful stay.
Traveler reviews on cleanliness are mixed. While many guests commend the hotel for its well-maintained and clean rooms and common areas, some reported issues such as dirty carpets, stained furniture and poorly cleaned bathrooms. Sporadic housekeeping service and unresponsive requests were also mentioned. Nonetheless, many guests were satisfied when thorough cleaning was provided.
Staff at Embassy Suites by Hilton Atlanta at Centennial Olympic Park are frequently praised for their professionalism, friendliness and helpful nature. The front desk team, valet service and bartenders receive high marks for their courteous and efficient service. Despite occasional reports of rudeness or unhelpfulness, the staff generally contribute significantly to a positive guest experience.
The WiFi service receives mixed feedback with some guests finding it reliable and easy to connect to, while others reported slow speeds and frequent sign-outs. Guest experiences with gym facilities are generally positive with many finding the gym well-equipped. The pool facilities, however, have garnered mixed reviews with issues regarding cleanliness, maintenance and cold water, despite the rooftop pool being a highlight for some.
Parking at the hotel, primarily valet with a high daily fee, receives criticism for being expensive and sometimes inefficient, although the valet staff often receive praise for their friendly service.
Lastly, the hotel is recognized as a great choice for families due to its spacious accommodations and family-friendly atmosphere, adding to its appeal for those traveling with children.
Overall, while there are areas for improvement, Embassy Suites by Hilton Atlanta at Centennial Olympic Park offers a convenient location, spacious rooms and a generally positive experience supported by friendly staff and a variety of amenities.
Hyatt House Atlanta Downtown is highly regarded for its prime location, nestled near many major city attractions such as the Georgia Aquarium, World of Coca-Cola and Centennial Olympic Park. This central positioning allows guests to easily walk to numerous sights and dining options, enhancing the convenience for tourists.
The breakfast experience at the hotel is generally enjoyed by many guests, featuring a variety of hot and fresh options along with friendly and helpful breakfast staff. However, guests have noted that the menu can become repetitive and that some items may run out towards the end of service.
Dining options at the hotel are limited due to the indefinite closure of the on-site restaurant. Nevertheless, guests praise the exceptional bar service and benefit from the abundance of nearby eateries.
Rooms at the Hyatt House are frequently praised for their spaciousness, cleanliness and comfort. The suites, equipped with kitchen facilities, are a standout feature, providing a home-like atmosphere. While there are occasional maintenance and cleanliness issues, the overall experience remains positive.
Cleanliness is highlighted as a strong point for the hotel with thorough housekeeping ensuring well-maintained quarters and common areas. Despite some reports of inconsistent cleaning services, the majority of guests find the hotel to be very clean.
The hotel staff receive high commendation for their friendliness and helpfulness. The front desk, valet and housekeeping teams are notably attentive and efficient, contributing to a welcoming environment.
Wi-Fi service, although available for an extra cost, has received mixed feedback. While some guests enjoy a quality connection, others face intermittent connectivity issues.
The fitness center is appreciated for its cleanliness and adequate equipment, despite being perceived as small by some guests. The pool area is well-liked, especially by families, although occasional cleanliness and operational issues are reported.
Parking is facilitated through a paid valet service, which, though efficient and managed by friendly staff, is seen as costly by many guests.
Families find Hyatt House Atlanta Downtown very accommodating with spacious suites suitable for larger groups and providing an enjoyable experience for children.
Guests frequently praise the comfortable bedding, which largely contributes to a restful stay. Despite minor complaints regarding bed firmness or occasional issues with cleanliness, the general consensus is positive.
For business travelers, the hotel offers a conducive environment with efficient services and smooth check-in processes, making it a solid choice for professional stays.
Overall, while there are areas for improvement, particularly in dining options and occasional maintenance, Hyatt House Atlanta Downtown stands out for its prime location, comfortable accommodations and exceptional staff service.
Hampton Inn Atlanta-Northlake stands out with its commendable location on the outskirts of Atlanta, providing easy access to major highways, downtown attractions, Stone Mountain and a range of restaurants and shopping centers. The hotel offers a peaceful and secure ambiance without compromising accessibility, making it a convenient choice for travelers.
The breakfast experience is highly praised for its variety and quality. Guests enjoy options like scrambled eggs, sausages, waffles, fresh pastries, fruit, yogurt and various beverages. The friendly kitchen staff and clean dining area enhance the positive morning experience. However, some guests suggest expanding the selection, especially on weekends and providing additional seating during peak times.
Rooms at the property are generally spacious, comfortable and clean, featuring amenities such as mini-fridges and microwaves. Recent refurbishments have made some rooms feel fresh and updated. Despite these positives, some rooms suffer from maintenance issues, unpleasant odors and noise transfer, indicating areas for improvement in overall upkeep.
Cleanliness, while generally good in individual rooms, does need attention in certain common areas. Hallway carpets, for instance, are often described as dirty and smelly. Still, the majority of guests find the accommodations clean and well-kept with the exterior and parking lot contributing positively to the experience.
The staff at Hampton Inn Atlanta-Northlake receive high marks for their friendliness, helpfulness and professionalism. Guests appreciate the warm service from housekeepers to front desk employees, which significantly enhances their stay. Although a few instances of unprofessional behavior were mentioned, the overall guest sentiment towards the staff remains highly favorable.
Modern conveniences such as mobile check-in and room key access via a dedicated app are well-received. However, the Wi-Fi quality varies with some guests finding it unreliable or slow.
The fitness center appears underwhelming with frequent reports of broken equipment and limited space impacting its usability. Meanwhile, the hotel is noted for being family-friendly, offering a safe and comfortable environment for children with attentive staff ensuring family needs are met.
Beds receive mixed reviews—many guests find them comfortable with soft pillows, while others report issues like hard mattresses or stained linens. Concerningly, a few mentions of bed bugs highlight the need for more stringent quality checks.
While undergoing renovations, the property still provides a decent experience consistent with typical three-star expectations. The location, affordability and friendly staff together make it a reasonable choice for a weekend stay, despite some dissatisfaction among business travelers regarding noise, room pricing and the impact of renovations.
Accessibility is another strong point with numerous features designed for guests with disabilities, including convenient parking and overall accommodating facilities. Minor issues like treadmill access in the gym are noted, but the hotel generally provides a comfortable and inclusive environment.
In conclusion, Hampton Inn Atlanta-Northlake offers a blend of strong location advantages, friendly service and family-friendly accommodations, making it a solid option for many travelers, although some areas, including room maintenance and fitness facilities, require attention to improve the overall guest experience.
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