Hyatt Regency Atlanta
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Summary of reviewsNestled in the heart of Downtown Atlanta, the Hyatt Regency Atlanta is celebrated for its prime location, offering easy access to major attractions like State Farm Arena, Mercedes-Benz Stadium, Centennial Park and the Georgia Aquarium. Guests particularly appreciate its proximity to Peachtree Center's restaurants and stores, as well as convenient connections to public transportation like the Marta train station.
The breakfast experience garners mixed reviews. Guests applaud the wide selection and quality at the buffet and the exceptional service, especially at the on-site restaurant Sway. However, many find the breakfast overpriced with charges around $30 per person and lament the lack of complimentary options.
Dining experiences at the hotel are generally positive with praise for the variety and quality of food, particularly at the renowned Polaris rooftop restaurant. Diners highlight the local meats and cheeses, along with standout dishes like shrimp and grits. While the food and service are commendable, some guests find the pricing high and suggest that occasional inconsistencies in service need addressing.
Rooms at the Hyatt Regency Atlanta receive praise for being clean, spacious and comfortable with modern amenities and impressive views. However, some guests mention issues with room size, cleanliness and outdated furnishings in certain areas. Despite these critiques, many still find the rooms conducive to a restful stay.
Cleanliness is frequently highlighted with commendations for the spotless rooms, well-maintained common areas and overall cleanliness of the facility. While most guests report positive experiences, some note a lack of consistency in housekeeping services.
The staff at the Hyatt Regency Atlanta are widely praised for their friendliness and helpfulness, significantly enhancing the guest experience. The front desk and restaurant staff receive particular accolades for their professionalism and attentive service. Some reviews do note occasional lapses in service quality among valet and front desk staff, but these instances are relatively rare.
Wi-Fi experiences vary with many guests reporting reliable and fast connections, while others face issues with stability and insufficient connectivity. The inconsistent experiences suggest room for improvement in their tech services.
The gym stands out as a highlight for many guests, who appreciate its modern equipment, spacious layout and cleanliness. Although it can get crowded at times, the overall sentiment towards the gym is very positive.
The pool receives mixed feedback; it is often described as nice and clean, but guests express frustration about its frequent unavailability and occasional over-crowding. Some also note a lack of adequate seating and the absence of a hot tub.
Parking is another area with mixed reviews. While some find the valet service convenient and appreciate the in-and-out privileges, many criticize the high costs associated with parking, both valet and self-parking. The confusion and inconvenience caused by insufficient parking spaces and the need to use offsite lots further detract from the experience.
Overall, the Hyatt Regency Atlanta is highly regarded for its strategic location, excellent facilities and friendly staff, though certain areas like breakfast pricing, Wi-Fi reliability and parking costs could benefit from improvement.
Categories
The breakfast experience garners mixed reviews. Guests applaud the wide selection and quality at the buffet and the exceptional service, especially at the on-site restaurant Sway. However, many find the breakfast overpriced with charges around $30 per person and lament the lack of complimentary options.
Dining experiences at the hotel are generally positive with praise for the variety and quality of food, particularly at the renowned Polaris rooftop restaurant. Diners highlight the local meats and cheeses, along with standout dishes like shrimp and grits. While the food and service are commendable, some guests find the pricing high and suggest that occasional inconsistencies in service need addressing.
Rooms at the Hyatt Regency Atlanta receive praise for being clean, spacious and comfortable with modern amenities and impressive views. However, some guests mention issues with room size, cleanliness and outdated furnishings in certain areas. Despite these critiques, many still find the rooms conducive to a restful stay.
Cleanliness is frequently highlighted with commendations for the spotless rooms, well-maintained common areas and overall cleanliness of the facility. While most guests report positive experiences, some note a lack of consistency in housekeeping services.
The staff at the Hyatt Regency Atlanta are widely praised for their friendliness and helpfulness, significantly enhancing the guest experience. The front desk and restaurant staff receive particular accolades for their professionalism and attentive service. Some reviews do note occasional lapses in service quality among valet and front desk staff, but these instances are relatively rare.
Wi-Fi experiences vary with many guests reporting reliable and fast connections, while others face issues with stability and insufficient connectivity. The inconsistent experiences suggest room for improvement in their tech services.
The gym stands out as a highlight for many guests, who appreciate its modern equipment, spacious layout and cleanliness. Although it can get crowded at times, the overall sentiment towards the gym is very positive.
The pool receives mixed feedback; it is often described as nice and clean, but guests express frustration about its frequent unavailability and occasional over-crowding. Some also note a lack of adequate seating and the absence of a hot tub.
Parking is another area with mixed reviews. While some find the valet service convenient and appreciate the in-and-out privileges, many criticize the high costs associated with parking, both valet and self-parking. The confusion and inconvenience caused by insufficient parking spaces and the need to use offsite lots further detract from the experience.
Overall, the Hyatt Regency Atlanta is highly regarded for its strategic location, excellent facilities and friendly staff, though certain areas like breakfast pricing, Wi-Fi reliability and parking costs could benefit from improvement.
Hotel Taking Steps Towards Sustainability
This hotel holds TripAdvisor's GreenLeaders Platinum Level and is recognized by the City of Atlanta for reducing water usage by over 20%. It has reduced energy consumption by 34% and CO2 emissions by 19% since 2006 through high-efficiency HVAC, LED lighting, and an Energy Management System. The hotel features low-flow fixtures, waterless urinals, a rooftop vegetable garden irrigated by collected rainwater, and recycles over 1 million pounds of material annually, including composting food waste and recycling cooking oils into bio-diesel.
Family Friendly Hotel
This hotel provides spacious rooms and suites suitable for families. It has on-site dining options and is centrally located, providing easy access to family-friendly attractions such as the Georgia Aquarium and World of Coca-Cola.
Hotel near Nightlife Spots
Hyatt Regency Atlanta is in downtown Atlanta, close to many nightlife venues. The hotel itself has several restaurants and bars, providing options for evening entertainment.
Business Hotel
Hyatt Regency Atlanta is a large convention hotel with substantial meeting and event facilities, ideal for major conferences and business functions. The hotel provides comprehensive services and modern amenities for business travelers.
Hotel with Parking
The hotel offers both self-parking and valet options. It is located in downtown Atlanta and provides easy access to the city's attractions.
EV charging stations
Accessible Hotel
This hotel is located in downtown Atlanta and features a fitness center. It offers accessible rooms and public areas and is known for being an accessible hotel in Atlanta.
Hotel with Gym
The hotel features a fitness center with cardio machines and free weights. Its downtown location offers access to major attractions.
Hotel with EV Charging Stations
This hotel offers EV charging facilities, catering to guests with electric vehicles.
4-Star Hotel
The Hyatt Regency Atlanta features a central downtown location and a distinctive rotating restaurant. It offers comfortable accommodations and a range of amenities suitable for both business and leisure travelers.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Guest Reviews
Nestled in the heart of Downtown Atlanta, the Hyatt Regency Atlanta boasts an undeniably prime location that visitors consistently praise. Its central position places guests within convenient walking distance to a myriad of attractions such as State Farm Arena, Mercedes-Benz Stadium, Centennial Park, the World of Coca-Cola and the Georgia Aquarium.
Peachtree Center, a bustling hub of activity with numerous restaurants and stores, is just a stone's throw away, enhancing the ease of exploring the city. With immediate access to public transport like the Marta train station, navigating Atlanta's vibrant streets becomes a breeze.
Guests particularly highlight the hotel's proximity to major venues, making it an ideal choice for those attending events at the State Farm Arena and the Children's Museum, among others. For those driving into the city, the hotel offers easy accessibility from the highway, further adding to its convenience.
Overall, the Hyatt Regency Atlanta combines strategic location with unmatched access to the city's top attractions, making it a consistently favored choice among travelers. The excellent on-site facilities and friendly staff only enhance its appeal, assuring guests a pleasant and memorable stay.
The breakfast experience at the Hyatt Regency Atlanta receives mixed reviews with several guests highlighting its positive aspects. Many reviewers appreciate the wide selection and variety offered at the breakfast buffet, praising it as delicious, extensive and tasty. The breakfast service, particularly at the on-site restaurant Sway, is often described as excellent with staff being courteous and providing great attention. Guests also find the food options at the hotel's Marketplace corner suitable for a quick bite and mention that the breakfast corner provides a limited but acceptable selection.
However, the high price of breakfast is a consistent concern for many guests. Numerous reviews point out that the breakfast is perceived as overpriced with costs frequently cited as being about $30 per person and not always included in the stay. Complaints about the value for money are common with some guests expressing that breakfast could use improvements, such as fresh eggs and menu updates.
A few reviews mention the lack of complimentary breakfast, which some guests find disappointing given the cost of their stay. There are also occasional remarks about the quality of certain items, such as the oatmeal bar drinks not being included and some complaints about the continental breakfast being expensive for the options provided.
Overall, while the breakfast at Hyatt Regency Atlanta is praised for its quality, selection and service, the cost is a significant downside for many guests, affecting their overall perception of the breakfast experience.
Dining at the Hyatt Regency Atlanta offers a mix of experiences with several highlights that tend to stand out. Many guests relished their meals, especially praising the local meats and cheeses, the delicious shrimp and grits and standout dishes at various restaurants, particularly at the renowned Polaris rooftop restaurant, which is perfect for a romantic dinner with impressive views.
The convenience of having multiple dining options within the hotel itself is often noted, including the well-frequented Sway Restaurant and the Twenty-Two Stories bar. These venues are acknowledged for having good food and great service from staff members like Hanna and Jackie. However, some guests did find the food at these establishments to be on the pricier side with occasional remarks about the cost not matching the quality, especially at the Sway buffet dinner.
Service quality appears varied with some diners experiencing slow service at times but others benefitting from helpful and attentive servers. Despite the occasional hiccup, the general consensus is positive, particularly highlighting the good food and drinks at the bars within the hotel, which many found to be a delightful way to spend the evening.
Although room service had mixed reviews with a few noting it was slow or mediocre, the overall dining landscape at the Hyatt Regency Atlanta is marked by strong points of delicious food, convenient eateries and standout service in a few key areas. Guests generally found themselves satisfied with the food offerings, despite a few inconsistencies and the notable expense.
Hyatt Regency Atlanta's rooms have received mixed feedback from guests with numerous commendations highlighting the positive aspects. The rooms are generally described as clean, spacious and comfortable with modern furnishings. Many guests appreciated the impressive views from the balconies, particularly enjoying the quiet and serene atmosphere in their rooms, which are equipped with amenities like refrigerators and coffee makers. Additionally, the beds were frequently noted for their comfort, contributing to a restful stay.
Guests particularly enjoyed rooms in the International Tower for their ample space and great views and many mentioned specific design features like practical room layouts and large, flat-screen TVs. The location of the hotel also received praise with its prime downtown position being an added benefit.
Despite these positives, some reviews pointed out issues with room size, particularly in certain areas of the hotel where rooms were found to be extremely small, dark and not as clean as expected. Problems with outdated furniture, non-functional amenities and occasional maintenance issues like leaking toilets and broken showerheads were also mentioned. Moreover, there were complaints about inconsistent room service and sometimes unreliable cleaning schedules.
In summary, while the Hyatt Regency Atlanta offers many well-appointed, spacious and comfortable rooms with attractive views and modern amenities, guests may encounter some variability in room size and cleanliness.
The beds at the Hyatt Regency Atlanta have garnered a mix of reactions from guests, but most highlight a positive sleeping experience. Multiple reviews emphasize the comfort of the beds with several guests describing them as very comfortable, extremely comfortable or even super comfortable. Descriptions such as the bed was very comfortable, the bed was awesome and the bed was like a cloud appear frequently, indicating that many guests had a satisfying rest. Additionally, terms like king size bed and large double room with a balcony add to the appeal.
However, there are mentions of discomfort with a few guests finding the beds hard, rock solid or even comparing them to brick beds. Complaints about the beds being small or not queen-sized also surfaced, alongside issues with pillows being the worst or unusually small. Despite these negative remarks, the overall sentiment leans towards the beds providing a pleasant and comfortable sleep experience.
In summary, while there are some mixed reviews, the majority of guests find the beds at Hyatt Regency Atlanta to be clean, comfortable and conducive to a good night's rest.
Nestled in a prime location, the Hyatt Regency Atlanta has received extensive feedback from guests, primarily highlighting the remarkable cleanliness standards across the property. Most of the comments underscore rooms being very clean with a significant number of guests appreciating the comfortable and organized ambiance. Numerous reviews consistently mentioned that the rooms were not only clean but also well-equipped, modern and spacious, adding to an overall sense of comfort and satisfaction.
Visitors found the hotel's overall cleanliness to be impressive with mentions of the spotless condition of the facility, clean hallways and a well-maintained property. The lobby also received positive remarks for its cleanliness, contributing to a welcoming environment. Guestrooms, bathrooms and common areas were frequently described as very clean, super clean and well-maintained with phrases like top shelf cleanliness and amazing cleanliness reinforcing the hotel's commitment to hygiene.
However, some guests reported concerns regarding consistency in room cleaning, noting that daily cleaning services were not always provided unless specifically requested. There were isolated comments about areas that needed more attention, such as stained carpets, smears on glass and occasional lapses in thorough cleaning of bathrooms and showers. Specific critiques mentioned the need for a deeper clean in some parts of the hotel and more regular housekeeping services during extended stays.
Overall, while a few reviews pointed out areas for improvement, particularly relating to housekeeping routines and minor maintenance issues, the majority of feedback portrayed the Hyatt Regency Atlanta as a clean, comfortable and well-maintained establishment, living up to high cleanliness standards that many guests would appreciate.
The Hyatt Regency Atlanta boasts an exceptional team that has received widespread praise for their friendliness and helpfulness. Reviewers frequently highlight the staff's dedication to making guests feel welcome and cared for. The front desk staff, in particular, stands out for their professionalism and extra kind demeanor, often going above and beyond to assist guests and address their needs. The restaurant and breakfast staff have also been commended for their friendliness and excellent service.
While the majority of the reviews emphasize the positive interactions with staff, a few noted inconsistencies with some personnel not meeting expectations and occasional issues with unresponsiveness or rudeness, particularly among the valet and front desk staff. Despite these occasional lapses, the overall sentiment reflects a high level of satisfaction with the hotel's personnel, who are generally described as polite, accommodating and exceptionally helpful.
The valet service earns mixed feedback with some guests finding it very helpful and courteous, while others experienced rudeness. However, the security and other hotel staff, including bartenders and housekeeping, contribute to a sense of safety and comfort for the guests.
In summary, the impressive friendliness and dedication of the Hyatt Regency Atlanta’s staff significantly enhance the guest experience, even though there are a few areas that could use improvement. The overwhelmingly positive feedback points to a team that is largely professional, courteous and effective in making guests feel welcomed and well-supported.
Guests have mixed experiences regarding the WiFi at Hyatt Regency Atlanta. Many highlight that the WiFi works well, is convenient and even fast in some cases. Positive reviews reassure that the WiFi can be great, allowing for seamless streaming from personal devices via Chromecast on the TV.
However, there are several criticisms. Some guests report unstable and insufficient WiFi connections, which can be especially problematic for business travelers. Issues range from intermittent connectivity to the WiFi not working at all in certain rooms, hampering their ability to maintain stable connections for work or leisure.
Additionally, some guests find the WiFi charges to be excessive and others note that the high-speed WiFi, while advertised, sometimes doesn't live up to expectations. A few guests also mention challenges with the TV connection and an unresponsive phone room key option, suggesting there may be broader tech issues that need addressing.
Overall, while many guests enjoy good WiFi at the hotel, experiences can vary greatly, indicating room for improvement in their tech services.
The gym at Hyatt Regency Atlanta receives high marks from guests, who describe it as a standout feature of the hotel. The gym is consistently praised for its excellent facilities, modern equipment and cleanliness. Clean towels are readily available, adding to the convenience. Reviewers repeatedly highlight the gym's spacious layout and the vast array of equipment available, making it suitable for a wide range of workouts. Guests also appreciate the gym's modern aesthetic and well-maintained condition. While there were occasional mentions of the gym being crowded, the overall sentiment is very positive with many guests expressing that they particularly enjoyed their gym experience.
The pool at the Hyatt Regency Atlanta receives mixed feedback from guests. On a positive note, many describe the pool as nice, clean and well-maintained with some appreciating its large size and outdoor setting. It’s been noted as an ideal place to relax with families enjoying the space, especially the children. Additionally, recent renovations have been mentioned, enhancing the pool’s appeal.
However, several guests complained about the pool frequently being closed, often without prior notice, which led to disappointment, especially for those who selected the hotel specifically for its swimming amenities. Some mentioned that the pool seemed smaller than expected and could get crowded, while others noted instances where the cleanliness was an issue or there were no chairs available. The lack of a hot tub was also a minor drawback for some guests.
Overall, while the Hyatt Regency Atlanta’s pool has been praised for its design and ambiance, the inconsistent availability and occasional cleanliness issues detract from the experience for some visitors.
The parking experience at the Hyatt Regency Atlanta appears to be a mixed bag for guests, based on their reviews. On the positive side, several guests found the valet service to be convenient and the valet staff lovely and helpful. The parking was considered easy for some and the valet option included unlimited in-and-out privileges, which was greatly appreciated by certain travelers.
However, many guests highlighted the high costs associated with parking with valet fees ranging from $50 to $60 per night and self-parking also proving to be expensive and sometimes confusing. Overflow and offsite parking lots costing around $30 per night were mentioned several times, but these options often led to guests parking far from the hotel, sometimes even several blocks away, which added to the inconvenience, especially when the main parking facilities were full.
Issues such as insufficient parking spaces, full parking garages and the need to park down the street were recurring themes. The experience was made even worse for some by unclear valet parking procedures and the occasional rudeness or inefficiency of the valet staff. Safety concerns were raised about certain offsite parking options not appearing secure enough.
In summary, while the valet service can be convenient and the staff generally pleasant, the high costs and frequent unavailability of both valet and self-parking options can pose significant challenges for guests at the Hyatt Regency Atlanta.
The Hyatt Regency Atlanta is widely praised as a family-friendly destination, ideal for family outings and reunions. Guests frequently mentioned that their stay was comfortable and safe for both adults and children. The hotel offers numerous activities catering specifically to kids and children particularly enjoyed the views and had fun with the elevators and escalators. The staff, including valet services and housekeepers, received high marks for their helpfulness and kindness towards families, enhancing the overall experience.
The hotel's family-oriented facilities and great service made it a hit for family gatherings with some travelers appreciating its suitability for special occasions like birthdays. However, there were occasional concerns, such as changes in family policies, the lack of a free breakfast and the pool closure which disappointed those looking forward to swimming.
Despite some minor inconveniences, the Hyatt Regency Atlanta remains a strong choice for families due to its convenient, safe and kid-friendly environment, making it perfect for those traveling with children.
Downtown Atlanta, where Hyatt Regency Atlanta is located, offers a vibrant nightlife experience. The hotel itself features a good bar in the lobby, often praised as fun and worth visiting. Polaris, another venue within the hotel, is noted primarily for its drinking scene. Guests will find the hotel conveniently close to a variety of bars, restaurants and entertainment options, all within walking distance. The nightlife in the area is described as active and great for those looking to enjoy the evening hours.
However, potential visitors should be aware that the lively nightlife can sometimes be loud with noise permeating from the street and surrounding clubs. Additionally, the downtown area can appear sketchy at night with a notable presence of homeless individuals, making some guests hesitant to walk around after dark. While the proximity to main attractions is a benefit, caution is advised. Some reviews also mention random fees and occasional cleanliness issues, such as tobacco products being left in rooms, which might detract from the overall experience.
In summary, Hyatt Regency Atlanta offers an advantageous location for those keen on exploring the city's nightlife with a robust variety of close-by options, but it comes with some drawbacks related to noise and the immediate downtown area.
Hyatt Regency Atlanta lives up to its four-star rating with well-equipped, clean and organized rooms that offer a high standard of comfort. The hotel's amenities and services are characteristic of a four-star experience, providing good value for the cost. Guests appreciate the significant improvements in the surrounding area, making it safer and more appealing for visitors. The hotel's central location makes it ideal for walking and exploring the city.
The upscale services available and the relaxing pool area contribute to the overall great experience at the hotel. Many guests enjoyed rooms on higher floors, such as the 17th or the 22nd, which offer impressive views of the street and cityscape. Despite the high food prices and the lack of an indoor pool, the quality of the stay generally aligns with the expectations of a four-star hotel.
However, some guests mentioned that the service occasionally fell short of its four-star ranking. Moreover, some felt that the quality of food options and the price-quality ratio were not entirely satisfactory. Parking was also noted as an inconvenience with guests having to walk a block to another parking deck. Despite these few concerns, the majority of reviews indicate a satisfying experience worth a repeat visit.
The Hyatt Regency Atlanta is highly recommended for business travelers, offering a fantastic blend of convenience and professional services. Ideal for those attending conferences or meetings, the hotel boasts a well-equipped business center, essential for printing and other business needs. Guests appreciate the excellent concierge service and easy access to the nearby Hilton via a sky bridge.
The hotel's downtown location is perfect for events with the added benefit of a pleasant natural ambiance. Staff from valet to housekeeping receive praise for their professionalism and friendly demeanor, ensuring a smooth experience from check-in to checkout. The facility's proximity to conference venues and the presence of in-room working desks underscore its business-friendly reputation.
However, some guests mentioned concerns like the need to walk a block for additional parking and the overpriced food. Despite these minor drawbacks, the overall professional environment and services make the Hyatt Regency Atlanta a top choice for business stays in the city.
The Hyatt Regency Atlanta received positive feedback for its accessibility features tailored to guests with disabilities. Guests noted that the staff provided excellent assistance, even managing payments with debit cards and offering help at the front desk despite appearing tired. The clean and comfortable beds enhanced the stay and thoughtful details like grab bars in the bathrooms made it easier for older guests to navigate. The presence of outdoor heaters added comfort during colder weather.
The hotel's convenient layout includes connecting malls and walkways, enhancing mobility for guests. The valet service received praise for its helpfulness. Safety measures like needing a room key to access higher floors contributed to a secure environment. Locations and rooms were considered easily accessible with specific rooms for disabled guests available on the 23rd floor of a tower. Although some guests mentioned difficult access to certain floors, the overall feedback underscored the good accessibility and convenient location of the hotel, which made exploring nearby attractions more manageable for guests with disabilities.
The outdoor pool at the Hyatt Regency Atlanta is a notable feature appreciated by guests for its relaxing atmosphere and accessibility, particularly during the summer months. Recent renovations have enhanced the appeal of the outdoor setting, making it a pleasant facility for both kids and adults to enjoy. Although some guests have expressed a desire for the pool to be open more frequently, its design and ambiance generally receive positive remarks for creating a serene environment.
The Hyatt Regency Atlanta offers an experience that exudes luxury and sophistication, making it a standout choice for discerning travelers. The hotel boasts exceptional interior architecture and an impressive structure that noticeably reflects a high standard. Guests are often greeted by a beautiful entryway and a stylish, modern design throughout the property, including its iconic and luxurious lobby. The rooms are spacious and come with fancy decor and luxury amenities, providing an upscale and high-end atmosphere.
Visitors to the Hyatt Regency Atlanta frequently comment on the overall cleanliness and the well-maintained nature of the hotel, enhancing the experience of comfort and luxury. The property offers beautiful views and a luxurious ambiance that elevates one’s stay, making guests feel they are truly in an upscale facility.
Additionally, guests have pointed out the advantageous location of the hotel, situated within walking distance of many attractions and dining options. This convenience allows for an enjoyable and accessible stay. The high-end services, including attentive staff who go above and beyond in providing excellent service, complement the luxurious physical environment.
Despite these overwhelming positives, a few guests have noted that they've stayed in cheaper hotels that offered similar or greater luxury and some were made aware of a $50 per day hold for potential damages at check-in. Nonetheless, the consensus remains that the Hyatt Regency Atlanta is a beautiful, classic Atlanta hotel offering luxurious accommodations at a competitive price point.
The Hyatt Regency Atlanta offers a romantic atmosphere, perfect for couples seeking a memorable stay. Guests have particularly enjoyed the high-rise views and the private balcony, which provide intimate and scenic moments. The rooftop Polaris restaurant adds to the allure, making it a favorite for romantic dinners. The hotel's lobby and general atmosphere are frequently described as romantic with quiet areas contributing to the overall serene experience. Stylish and private entrances enhance the secluded feel, making it an ideal choice for a getaway with a significant other. The exceptional service, exemplified by the attentive bartender, further enhances the romantic experience and sharing a bottle of wine only adds to the charm.
Location Show Map
Location
Peachtree Center, a bustling hub of activity with numerous restaurants and stores, is just a stone's throw away, enhancing the ease of exploring the city. With immediate access to public transport like the Marta train station, navigating Atlanta's vibrant streets becomes a breeze.
Guests particularly highlight the hotel's proximity to major venues, making it an ideal choice for those attending events at the State Farm Arena and the Children's Museum, among others. For those driving into the city, the hotel offers easy accessibility from the highway, further adding to its convenience.
Overall, the Hyatt Regency Atlanta combines strategic location with unmatched access to the city's top attractions, making it a consistently favored choice among travelers. The excellent on-site facilities and friendly staff only enhance its appeal, assuring guests a pleasant and memorable stay.
Breakfast
However, the high price of breakfast is a consistent concern for many guests. Numerous reviews point out that the breakfast is perceived as overpriced with costs frequently cited as being about $30 per person and not always included in the stay. Complaints about the value for money are common with some guests expressing that breakfast could use improvements, such as fresh eggs and menu updates.
A few reviews mention the lack of complimentary breakfast, which some guests find disappointing given the cost of their stay. There are also occasional remarks about the quality of certain items, such as the oatmeal bar drinks not being included and some complaints about the continental breakfast being expensive for the options provided.
Overall, while the breakfast at Hyatt Regency Atlanta is praised for its quality, selection and service, the cost is a significant downside for many guests, affecting their overall perception of the breakfast experience.
Dinner
The convenience of having multiple dining options within the hotel itself is often noted, including the well-frequented Sway Restaurant and the Twenty-Two Stories bar. These venues are acknowledged for having good food and great service from staff members like Hanna and Jackie. However, some guests did find the food at these establishments to be on the pricier side with occasional remarks about the cost not matching the quality, especially at the Sway buffet dinner.
Service quality appears varied with some diners experiencing slow service at times but others benefitting from helpful and attentive servers. Despite the occasional hiccup, the general consensus is positive, particularly highlighting the good food and drinks at the bars within the hotel, which many found to be a delightful way to spend the evening.
Although room service had mixed reviews with a few noting it was slow or mediocre, the overall dining landscape at the Hyatt Regency Atlanta is marked by strong points of delicious food, convenient eateries and standout service in a few key areas. Guests generally found themselves satisfied with the food offerings, despite a few inconsistencies and the notable expense.
Rooms
Guests particularly enjoyed rooms in the International Tower for their ample space and great views and many mentioned specific design features like practical room layouts and large, flat-screen TVs. The location of the hotel also received praise with its prime downtown position being an added benefit.
Despite these positives, some reviews pointed out issues with room size, particularly in certain areas of the hotel where rooms were found to be extremely small, dark and not as clean as expected. Problems with outdated furniture, non-functional amenities and occasional maintenance issues like leaking toilets and broken showerheads were also mentioned. Moreover, there were complaints about inconsistent room service and sometimes unreliable cleaning schedules.
In summary, while the Hyatt Regency Atlanta offers many well-appointed, spacious and comfortable rooms with attractive views and modern amenities, guests may encounter some variability in room size and cleanliness.
Beds
However, there are mentions of discomfort with a few guests finding the beds hard, rock solid or even comparing them to brick beds. Complaints about the beds being small or not queen-sized also surfaced, alongside issues with pillows being the worst or unusually small. Despite these negative remarks, the overall sentiment leans towards the beds providing a pleasant and comfortable sleep experience.
In summary, while there are some mixed reviews, the majority of guests find the beds at Hyatt Regency Atlanta to be clean, comfortable and conducive to a good night's rest.
Cleanliness
Visitors found the hotel's overall cleanliness to be impressive with mentions of the spotless condition of the facility, clean hallways and a well-maintained property. The lobby also received positive remarks for its cleanliness, contributing to a welcoming environment. Guestrooms, bathrooms and common areas were frequently described as very clean, super clean and well-maintained with phrases like top shelf cleanliness and amazing cleanliness reinforcing the hotel's commitment to hygiene.
However, some guests reported concerns regarding consistency in room cleaning, noting that daily cleaning services were not always provided unless specifically requested. There were isolated comments about areas that needed more attention, such as stained carpets, smears on glass and occasional lapses in thorough cleaning of bathrooms and showers. Specific critiques mentioned the need for a deeper clean in some parts of the hotel and more regular housekeeping services during extended stays.
Overall, while a few reviews pointed out areas for improvement, particularly relating to housekeeping routines and minor maintenance issues, the majority of feedback portrayed the Hyatt Regency Atlanta as a clean, comfortable and well-maintained establishment, living up to high cleanliness standards that many guests would appreciate.
Staff
While the majority of the reviews emphasize the positive interactions with staff, a few noted inconsistencies with some personnel not meeting expectations and occasional issues with unresponsiveness or rudeness, particularly among the valet and front desk staff. Despite these occasional lapses, the overall sentiment reflects a high level of satisfaction with the hotel's personnel, who are generally described as polite, accommodating and exceptionally helpful.
The valet service earns mixed feedback with some guests finding it very helpful and courteous, while others experienced rudeness. However, the security and other hotel staff, including bartenders and housekeeping, contribute to a sense of safety and comfort for the guests.
In summary, the impressive friendliness and dedication of the Hyatt Regency Atlanta’s staff significantly enhance the guest experience, even though there are a few areas that could use improvement. The overwhelmingly positive feedback points to a team that is largely professional, courteous and effective in making guests feel welcomed and well-supported.
Wi-Fi
However, there are several criticisms. Some guests report unstable and insufficient WiFi connections, which can be especially problematic for business travelers. Issues range from intermittent connectivity to the WiFi not working at all in certain rooms, hampering their ability to maintain stable connections for work or leisure.
Additionally, some guests find the WiFi charges to be excessive and others note that the high-speed WiFi, while advertised, sometimes doesn't live up to expectations. A few guests also mention challenges with the TV connection and an unresponsive phone room key option, suggesting there may be broader tech issues that need addressing.
Overall, while many guests enjoy good WiFi at the hotel, experiences can vary greatly, indicating room for improvement in their tech services.
Gym
Pool
However, several guests complained about the pool frequently being closed, often without prior notice, which led to disappointment, especially for those who selected the hotel specifically for its swimming amenities. Some mentioned that the pool seemed smaller than expected and could get crowded, while others noted instances where the cleanliness was an issue or there were no chairs available. The lack of a hot tub was also a minor drawback for some guests.
Overall, while the Hyatt Regency Atlanta’s pool has been praised for its design and ambiance, the inconsistent availability and occasional cleanliness issues detract from the experience for some visitors.
Parking
However, many guests highlighted the high costs associated with parking with valet fees ranging from $50 to $60 per night and self-parking also proving to be expensive and sometimes confusing. Overflow and offsite parking lots costing around $30 per night were mentioned several times, but these options often led to guests parking far from the hotel, sometimes even several blocks away, which added to the inconvenience, especially when the main parking facilities were full.
Issues such as insufficient parking spaces, full parking garages and the need to park down the street were recurring themes. The experience was made even worse for some by unclear valet parking procedures and the occasional rudeness or inefficiency of the valet staff. Safety concerns were raised about certain offsite parking options not appearing secure enough.
In summary, while the valet service can be convenient and the staff generally pleasant, the high costs and frequent unavailability of both valet and self-parking options can pose significant challenges for guests at the Hyatt Regency Atlanta.
Family
The hotel's family-oriented facilities and great service made it a hit for family gatherings with some travelers appreciating its suitability for special occasions like birthdays. However, there were occasional concerns, such as changes in family policies, the lack of a free breakfast and the pool closure which disappointed those looking forward to swimming.
Despite some minor inconveniences, the Hyatt Regency Atlanta remains a strong choice for families due to its convenient, safe and kid-friendly environment, making it perfect for those traveling with children.
Nightlife
However, potential visitors should be aware that the lively nightlife can sometimes be loud with noise permeating from the street and surrounding clubs. Additionally, the downtown area can appear sketchy at night with a notable presence of homeless individuals, making some guests hesitant to walk around after dark. While the proximity to main attractions is a benefit, caution is advised. Some reviews also mention random fees and occasional cleanliness issues, such as tobacco products being left in rooms, which might detract from the overall experience.
In summary, Hyatt Regency Atlanta offers an advantageous location for those keen on exploring the city's nightlife with a robust variety of close-by options, but it comes with some drawbacks related to noise and the immediate downtown area.
4 Star
The upscale services available and the relaxing pool area contribute to the overall great experience at the hotel. Many guests enjoyed rooms on higher floors, such as the 17th or the 22nd, which offer impressive views of the street and cityscape. Despite the high food prices and the lack of an indoor pool, the quality of the stay generally aligns with the expectations of a four-star hotel.
However, some guests mentioned that the service occasionally fell short of its four-star ranking. Moreover, some felt that the quality of food options and the price-quality ratio were not entirely satisfactory. Parking was also noted as an inconvenience with guests having to walk a block to another parking deck. Despite these few concerns, the majority of reviews indicate a satisfying experience worth a repeat visit.
Business
The hotel's downtown location is perfect for events with the added benefit of a pleasant natural ambiance. Staff from valet to housekeeping receive praise for their professionalism and friendly demeanor, ensuring a smooth experience from check-in to checkout. The facility's proximity to conference venues and the presence of in-room working desks underscore its business-friendly reputation.
However, some guests mentioned concerns like the need to walk a block for additional parking and the overpriced food. Despite these minor drawbacks, the overall professional environment and services make the Hyatt Regency Atlanta a top choice for business stays in the city.
Accessible
The hotel's convenient layout includes connecting malls and walkways, enhancing mobility for guests. The valet service received praise for its helpfulness. Safety measures like needing a room key to access higher floors contributed to a secure environment. Locations and rooms were considered easily accessible with specific rooms for disabled guests available on the 23rd floor of a tower. Although some guests mentioned difficult access to certain floors, the overall feedback underscored the good accessibility and convenient location of the hotel, which made exploring nearby attractions more manageable for guests with disabilities.
Outdoor Pool
Luxury
Visitors to the Hyatt Regency Atlanta frequently comment on the overall cleanliness and the well-maintained nature of the hotel, enhancing the experience of comfort and luxury. The property offers beautiful views and a luxurious ambiance that elevates one’s stay, making guests feel they are truly in an upscale facility.
Additionally, guests have pointed out the advantageous location of the hotel, situated within walking distance of many attractions and dining options. This convenience allows for an enjoyable and accessible stay. The high-end services, including attentive staff who go above and beyond in providing excellent service, complement the luxurious physical environment.
Despite these overwhelming positives, a few guests have noted that they've stayed in cheaper hotels that offered similar or greater luxury and some were made aware of a $50 per day hold for potential damages at check-in. Nonetheless, the consensus remains that the Hyatt Regency Atlanta is a beautiful, classic Atlanta hotel offering luxurious accommodations at a competitive price point.
Romantic
Yes, Hyatt Regency Atlanta has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hyatt Regency Atlanta.
No, Hyatt Regency Atlanta doesn't allow dogs.
Yes, parking facilities are available at Hyatt Regency Atlanta.
Yes, Hyatt Regency Atlanta has a gym.
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