5-Star HotelSummary of reviews related to the '5 Star' categoryThe Grand Kandyan is a five star hotel providing everything you would expect from such a luxurious stay. Guests have rated it 10 out of 10 and describe it as an exceptional experience, highly recommended and the overall best hotel experience they've had out of 100+ hotel stays. The service from everyone is amazing and the hospitality is truly five star. The spacious rooms offer beautiful views and guests have described their stay as superb and a perfect short break. However, some guests have expressed disappointment with the food not being up to five star standards and one unfortunate guest faced issues with the card machine not working due to the country's economic crisis, which was unexpected from a five star hotel. Overall, The Grand Kandyan exceeds expectations, providing a royal hotel experience with all the attributes of a five star hotel.
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