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Summary of reviewsDCH on Mitchell is ideally located in the heart of Darwin, offering guests convenient access to local attractions and amenities. Its central placement is a significant advantage, with many attractions and centers within walking distance. This, coupled with practical amenities like parking and a 24-hour reception, makes it a practical choice for travelers. The hotel stands out for its affordability and essential comforts, such as good showers and comfortable beds. Despite some noise issues, the location remains a key highlight for visitors.
The hotel's staff receive high praise for their friendliness and helpfulness, contributing positively to the overall experience. The 24-hour check-in service adds convenience for guests arriving on late flights. Although there are occasional challenges with locating the reception, the staff's willingness to assist overcomes any initial confusion, enhancing the guest experience with their supportive demeanor.
While cleanliness is commended in certain areas, such as the bathrooms, there are notable concerns that need attention. Some guests report issues like hair and stains in rooms, as well as insects and unpleasant odors. Linens and room amenities also suffer from cleanliness issues, suggesting a need for improvement in housekeeping standards.
The rooms, although praised for their cleanliness and comfort, face criticism regarding their size and maintenance. Some issues include lack of hot water, broken amenities, and reports of a flea infestation. These factors may impact the overall guest experience. The beds receive mixed feedback, with comfort levels varying among guests. Some note discomfort related to mattress quality and insufficient blankets, but overall, the beds are considered adequate by many, especially in terms of the accommodation's pricing.
In summary, DCH on Mitchell excels with its prime location, friendly staff, and affordability, making it a convenient option for travelers. However, improvements in cleanliness and room maintenance would enhance the overall guest experience. Show more
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Categories
Cheap Hotel
This hotel offers affordable accommodation in a central location on Mitchell Street. It is a convenient option for travelers looking to explore Darwin.
Hotel near The Beach
Hotel with Spa
Romantic Hotel
Hotel with Swimming Pool
Hotel with Parking
Hotel with Gym
Small Hotel
3-Star Hotel
Room Types
Standard Queen RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features air conditioning, an electric kettle and a flat-screen TV. The unit offers 1 bed.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. This twin room has air conditioning, an electric kettle and a flat-screen TV. The unit has 2 beds.
Guest Reviews
Location
DCH on Mitchell is ideally situated in the heart of the city, making it a perfect choice for those looking to explore Darwin with ease. Its central location offers convenient access to local attractions, amenities, and city centers, all within walking distance. Guests appreciate the strategic placement, allowing for quick and hassle-free navigation around this vibrant city. The hotel also benefits from practical amenities such as parking facilities and a 24-hour reception, crucial for late-night arrivals common with Darwin flights. Alongside the favorable pricing, the hotel stands out for its cleanliness and essential comforts like a good shower and a comfortable bed. The staff receive compliments for their friendliness, adding a positive touch to the overall experience. Despite some noise issues noted by guests, the excellent location remains a major highlight for those visiting the city.
Rooms
The rooms at DCH on Mitchell receive commendable praise for their cleanliness and comfort, with guests noting that the accommodations were clean upon arrival. However, several guests have pointed out the small size of the rooms, which might not meet expectations considering the price paid. In addition to the size, there have been multiple instances where hot water was either unavailable or took an excessive amount of time to become warm, causing inconvenience during the stay. While some rooms were described as amazing in terms of cleanliness and comfort, others had maintenance issues such as broken fridge doors or lacked proper housekeeping, as evidenced by cigarette butts found under the bed. Further concerns about the condition of the rooms include reports of a flea infestation. Overall, while guests appreciate the thorough cleanliness of parts of the accommodation, there are recurring issues with room size, hot water availability, and maintenance that could impact the overall experience.
Beds
The beds at DCH on Mitchell receive mixed feedback from guests. Many found the beds to be comfortable, contributing positively to their stay. However, several reviews also highlight discomfort, with some guests mentioning issues with the mattress quality and bed frame. Bedding amenities fall short for some, with guests noting the need for more blankets to ensure warmth. While cleanliness is generally praised, there are concerns about stained mattress protectors. Overall, despite some areas for improvement, the beds are considered adequate by some guests, especially in relation to the pricing of the accommodation.
Cleanliness
DCH on Mitchell appears to struggle with maintaining cleanliness to a satisfactory level based on guest reviews. While some guests noted that the bathrooms were very clean with ample soap provided, others encountered significant issues that detracted from their experience. Common complaints centered around rooms and bathrooms not being thoroughly cleaned, with instances of hair and stains present. Some guests also reported encountering insects and an unpleasant odor in their accommodations. The cleanliness issues extended to linens and room amenities, with remarks about smelly pillows and cigarette odors. Overall, the reviews suggest that attention to cleanliness is required to improve the guest experience at DCH on Mitchell.
Staff
DCH on Mitchell stands out for its commendable staff, who are consistently praised for being friendly, accommodating, and helpful. Guests frequently note the convenience of a 24-hour check-in, adding an extra layer of ease for travelers. Despite some challenges in locating the reception, with check-in situated in another building across the road, the majority of guests find that the staff’s willingness to assist compensates for any initial confusion. Whether it’s offering assistance with room locations or simply providing a warm welcome, the personnel strive to enhance the guest experience with their supportive and approachable demeanor.
Yes, DCH on Mitchell has pool(s) that belong to one or more of the following categories: .
Yes, a spa is available at DCH on Mitchell.
No, DCH on Mitchell doesn't allow dogs.
Yes, parking facilities are available at DCH on Mitchell.