InfoSummary of reviewsKempinski Hotel Khan Palace is a great choice for those looking for a luxurious and comfortable stay. The breakfast is highly praised by guests for its variety and taste, although some have mentioned a lack of variety over a longer stay. The rooms are spacious, clean and well-equipped with luxurious beds and linens, as well as relaxing amenities. The staff at the hotel are exceptional with guests praising their kindness and attentiveness. Despite some minor issues, such as language barriers, the staff's exceptional service makes up for any shortcomings in the hotel itself. Overall, guests highly recommend Kempinski Hotel Khan Palace for a pleasant and comfortable stay. Show more
InfoSummary of reviewsNovotel Ulaanbaatar is highly regarded for its excellent central location, which offers convenient access to key attractions in the city, including the national museum, local shops, restaurants, and the main square. Despite minor mentions of the surrounding area being somewhat rough, guests find it easy to explore the city's vibrant heart without relying on taxis, allowing them to bypass traffic congestion and enjoy cultural landmarks and shopping venues. The hotel's proximity to these sites makes it an attractive choice for travelers eager to immerse themselves in local life.
The breakfast receives mixed feedback, with guests enjoying the extensive and varied selection, noting the buffet as great and highly recommended. While some guests express a desire for more variety, especially in terms of fruits and meats, the general impression of the breakfast offerings is positive. The hotel's spacious and clean rooms contribute to a restful and comfortable stay, with guests praising the comfortable beds and the immaculate environment. There are minor concerns about particular aspects, such as room carpeting and occasional temperature issues, but these do not diminish the overall satisfaction with cleanliness and comfort.
Guests consistently commend the hotel staff for their professionalism and friendliness, highlighting their excellent communication skills and helpfulness in ensuring that all guest needs are met efficiently. The staff's positive demeanor, particularly those who speak English well, facilitates pleasant interactions and enhances the overall experience. Novotel Ulaanbaatar stands out as a reliable and appealing option for a pleasant stay, distinguished by its strategic location, cleanliness, comfort, and welcoming staff. Show more
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Hotel with Swimming Pool
Heated Pool Indoor Pool
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Hotel Taking Steps Towards Sustainability
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