Wyndham Costa del Sol Cusco

Cusco -13.51642700, -71.98089300 , Calle Santa Teresa, 344 (Show on Map)
8.9
Excellent


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Summary of reviewsWyndham Costa del Sol Cusco is highly regarded for its central location, making it an ideal base for exploring the historical and cultural attractions of Cusco. Nestled just steps from the Plaza de Armas, museums, vibrant markets and a multitude of dining options, the hotel allows guests to navigate easily on foot. Its peaceful surroundings and beautiful colonial-style building further enhance the guest experience, combining historical charm with modern convenience.

The breakfast experience at the hotel is frequently praised for its extensive selection and quality, catering to various tastes and dietary needs, including gluten-free options. Early breakfast hours cater to those embarking on early excursions with the live soft music adding to the pleasant ambiance. The dining experience is similarly commendable: guests appreciate the delicious food, substantial portions and reasonable prices, despite occasional slow service.

Accommodations at Wyndham Costa del Sol Cusco are noted for their comfort, cleanliness and spaciousness. Guests often highlight the comfortable beds with various pillow options, large and well-maintained rooms and the colonial-style decor. While there are minor issues such as poor ventilation or low water pressure, the overall feedback is positive with clean, cozy and warm rooms, especially appreciated during Cusco's cold nights.

The hotel also stands out for its impeccable cleanliness and well-maintained property, receiving high praise for the spotless condition of both rooms and common areas. The staff consistently earn accolades for their friendliness, professionalism and attentiveness, ensuring a welcoming and comfortable stay for all guests.

Family travelers commend the hotel's spacious and comfortable family rooms and child-friendly environment. While there are some mentions of limited child-specific menu options, the overall atmosphere and room standards are ideal for families. The hotel's accommodations for children in need, such as those requiring an oxygen tank due to altitude sickness, underline its attentiveness to guests' needs.

The beds are particularly celebrated for their comfort, contributing to the restful sleep and overall positive experience of the guests. High-quality bedding and towel also add to the satisfaction.

As the best four-star hotel in its category, Wyndham Costa del Sol Cusco is appreciated for its high standards of service and amenities, often exceeding expectations. The establishment is recommended for its superb service, pleasant atmosphere and fair pricing, making it an excellent choice for travelers. Business travelers also find the hotel suitable, albeit with some reservations about the unreliable internet connectivity.

In summary, Wyndham Costa del Sol Cusco offers an exceptional lodging experience, combining a prime location, comfort, cleanliness and excellent service, making it a superb choice for exploring the rich cultural and historical offerings of Cusco.
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Hotel for Honeymoon
This hotel offers comfortable accommodations and a convenient location on Calle Santa Teresa. The hotel's amenities and services cater to couples looking for a relaxing stay. Its central location allows easy access to Cusco's attractions and cultural sites.

Family Friendly Hotel
This hotel is located in the center of Cusco, offering easy access to cultural sites. The comfortable accommodations and amenities cater to families seeking convenience and relaxation.

Dog Friendly Hotel
This hotel is dog-friendly with a charge and provides amenities like food and water bowls. It features a restaurant, bar, room service, and a fitness center. Guests can enjoy free Wi-Fi and a complimentary buffet breakfast.

Hotel near Nightlife Spots
Located on Calle Santa Teresa, this hotel is within walking distance of Plaza de Armas, placing guests near the heart of Cusco's nightlife. Its proximity to bars and restaurants makes it ideal for those seeking evening entertainment.

Business Hotel
While the provided data lacks specific details on business amenities, Wyndham hotels often cater to business travelers with services such as meeting rooms and business centers. Given its international chain affiliation, it is a likely option for business travelers.

Accessible Hotel
Located in a converted 17th-century mansion, this hotel offers wheelchair accessible rooms and facilities. It provides wheelchair access to common and public areas.

4-Star Hotel
Located on Calle Santa Teresa, this hotel provides comfortable and well-equipped rooms. It offers a blend of modern amenities and traditional Peruvian hospitality, making it an excellent base for exploring Cusco.

Historic Hotel

Romantic Hotel

Room Types
Standard Matrimonial Room This air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.

Standard Room This air-conditioned single room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.

Standard Triple Room This air-conditioned triple room is comprised of a TV with cable channels and a private bathroom. The unit has 3 beds.

Standard Twin Room This air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

Colonial Matrimonial Room The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a hairdryer. The double room provides a wardrobe, a safe deposit box, an electric kettle and a TV with cable channels. The unit has 1 bed.

Superior Twin Room This air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

Colonial Twin Room The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a hairdryer. The double room provides a wardrobe, a safe deposit box, an electric kettle, as well as a TV with cable channels. The unit has 2 beds.

Deluxe Colonial Room The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit has 1 bed.

Superior Matrimonial Room This air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.

Superior Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite provides a minibar, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit offers 1 bed.

Colonial Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite offers a minibar, a tea and coffee maker, a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 1 bed.

Family Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite offers a minibar, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit has 3 beds.

Accessible Room This air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

Guest Reviews
8.9
Excellent
Location
Situated in the heart of Cusco, the Costa del Sol Wyndham offers an unbeatable location for travelers looking to explore the historical city. The hotel is conveniently placed just steps away from the main attractions, including the Plaza de Armas, numerous museums, vibrant markets and a myriad of dining options. Its central positioning in the historic district allows guests to easily navigate the city on foot, making it an ideal base for both exploration and relaxation.

The surrounding area is noted for being both safe and peaceful, providing a tranquil retreat within the bustling city center. Guests appreciate the close proximity to key tourist sites, restaurants, cafes and shops, all just a short walk away. This exceptional location also ensures easy access to public transportation and tour drop-off points, enhancing the convenience for sight-seers.

In addition to its prime location, the hotel boasts a beautiful colonial-style building, adding to its charm and appeal. Visitors commend the hotel's blend of historical ambiance with modern amenities, ensuring a comfortable and memorable stay. The attentive and friendly staff, combined with the clean and well-maintained facilities, contribute to the consistently positive guest experience.

Overall, Wyndham Costa del Sol Cusco offers a perfect lodging option for those looking to immerse themselves in the cultural and historical richness of Cusco with the convenience of being right in the center of all the action.

Breakfast
The breakfast experience at Wyndham Costa del Sol Cusco is notably positive and has received glowing reviews from guests. Many have praised the variety and quality of the food, referring to it as excellent, delicious and very tasty. The breakfast buffet is highlighted for its extensive selection, which changes daily, catering to various tastes and dietary needs, including gluten-free options. Guests appreciate the early breakfast hours starting at 4:30 AM, which is particularly convenient for those heading out on excursions. The inclusion of live soft music, featuring instruments like a harp, adds a unique and pleasant touch to the dining experience.

The service provided by the staff during breakfast has generally been commended, contributing to a welcoming atmosphere. Additionally, fresh options such as squeezed orange juice, natural fruits, yogurts, cereals, cheeses, cold cuts and eggs are frequently mentioned, emphasizing the freshness and healthiness of the offerings.

Despite the overwhelmingly positive feedback, there are some mentions of areas for improvement. A few guests noted that the breakfast could benefit from more variety and better organization. Instances of delay in service and occasional limitations in the buffet selection, particularly for those with specific dietary restrictions, have been mentioned. Nevertheless, these critiques are outweigh by the positive comments about the taste, variety and overall experience of the breakfast at Wyndham Costa del Sol Cusco.

Dinner
The dining experience at Wyndham Costa del Sol Cusco consistently receives high praise from guests, especially for its quality and taste. The on-site restaurant is often described as excellent, fantastic and very good, featuring a diverse à la carte menu with a good selection of dishes. Despite the general lack of vegan or vegetarian options on the menu, the attentive staff is known to prepare special vegetarian dishes upon request, like a special vegetarian pasta, ensuring all dietary needs are met.

Guests often highlight the delicious food and substantial portions available at reasonable prices, contributing positively to their overall stay. The restaurant offers specials, such as an executive lunch menu, which comes highly recommended. Some reviews do mention slow service and a need for better organization during breakfast and prices for special occasions like Christmas Eve dinner are described as excessive.

The ambiance of the restaurant, including the option to dine by the fireplace, adds to the enjoyable dining experience. There are suggestions for adding live music or pisco sour tastings on weekends to further enhance the atmosphere. Despite minor service hiccups, the combination of exquisite food, good portions and the excellent attention from staff makes dining at Wyndham Costa del Sol Cusco a memorable part of the stay.

Rooms
The rooms at Wyndham Costa del Sol Cusco are frequently praised for their comfort, cleanliness and spaciousness. Guests often highlight the large and super comfortable beds, complete with a variety of pillows, which contribute to a restful stay. The rooms are described as well-equipped, providing all the necessary amenities for a comfortable experience. Many visitors appreciated the colonial-style decor, which adds a unique charm to the spacious, well-lit rooms.

The cleanliness of both rooms and bathrooms receives high marks and the bathrooms are noted for being sizable and well-maintained, though a few reviews mentioned low water pressure and small bathroom sinks. Despite some minor issues such as occasional poor ventilation and insufficient room lighting, most guests found their accommodations to be cozy and warm, especially during Cusco's cold nights.

Family rooms and suites are particularly spacious and several guests mentioned enjoying beautiful views from their rooms. However, not all experiences were perfect; some found their initial rooms small or noisy, but appreciated upgrades to more pleasant accommodations.

Overall, the rooms at Wyndham Costa del Sol Cusco provide a high level of comfort and cleanliness, making for a pleasant stay in this beautiful, historic city.

Beds
The beds at Wyndham Costa del Sol Cusco largely receive praise for their comfort and spaciousness. Guests frequently describe the beds as super comfortable with some highlighting the availability of various types of pillows. High-quality bedding and towels contribute to a high standard of accommodation with many visitors mentioning the comfort and cleanliness of both the beds and the rooms. The hotel provides cozy and spacious beds, including king-sized options that enhance the overall appeal of the rooms.

However, there are occasional mentions of beds being either too firm or too soft, indicating a variation in mattress preferences among guests. Some reviews noted that beds in certain rooms felt too hard or too small for two people. Despite these few complaints, the majority of feedback highlights the excellent quality of the beds and linens with many visitors enjoying restful sleep during their stay.

In summary, Wyndham Costa del Sol Cusco is celebrated for its exceptionally comfortable beds, making it a strong choice for travelers seeking a restful and cozy hotel experience.

Cleanliness
Located in the historically rich city of Cusco, Costa del Sol Wyndham stands out as a beacon of cleanliness and comfort. This hotel consistently receives high praise for its pristine conditions with guests frequently highlighting the meticulous housekeeping efforts. Rooms are described as being spotless, spacious and beautifully maintained. The property itself exudes an immaculate ambiance with impeccable hygiene standards upheld throughout every corner—from the cozy and comfortable rooms to the well-maintained open areas.

Attention to detail is evident in the availability of amenities and the efficient cleaning services, ensuring a welcoming and comfortable environment. Guests appreciate the fragrant, well-kept spaces, which contribute to the overall experience of staying in such a clean and pleasant place. The bathrooms are particularly noted for their cleanliness and the thoughtful provision of necessary amenities.

The hotel's dedication to cleanliness extends beyond the rooms to the entire building, which is well-maintained and free of unpleasant odors. Furthermore, the organized and tidy nature of the property adds to the convenience and positive guest experience. Overall, Wyndham Costa del Sol Cusco offers a hygienic, comfortable and pleasant stay, making it an excellent choice for travelers seeking a clean and welcoming accommodation.

Staff
The Wyndham Costa del Sol Cusco stands out for its exceptional staff, consistently praised for their friendliness, professionalism and attentiveness. Guests commend the staff for being not only polite and courteous but also highly effective and ready to help with any issues, such as booking errors. The warmth and dedication of the team, from receptionists to waiters and doormen, significantly enhance the hotel experience. Specific personnel, including Ms. Llivia and Dennis, were frequently recognized for their exemplary service and kindness. The reception and breakfast staff, in particular, earn high marks for their helpfulness and friendly demeanor. Overall, the staff's commitment to providing top-notch service and maintaining a welcoming atmosphere sets this hotel apart, ensuring that guests feel well-attended to and comfortable throughout their stay.

Wi-Fi
The reviews for the WiFi at Wyndham Costa del Sol Cusco indicate a mixed experience regarding internet connectivity. On the positive side, phrases like reliable WiFi, good WiFi and functioning WiFi do appear with some guests noting that the WiFi worked pretty well. However, a significant number of reviews highlight issues such as unstable and poor internet connections, especially in the rooms. Guests frequently mentioned weak or non-existent WiFi signals and difficulties with internet service, indicating that the WiFi signal in the rooms is not consistently reliable. Some reviews pointed out that the internet was slow and did not work well for long video calls or more demanding online tasks. The overall feedback suggests that while some aspects of the WiFi service are satisfactory, improvements are needed to achieve a more stable and faster internet connection throughout the hotel.

Family
Wyndham Costa del Sol Cusco has received several positive reviews highlighting its family-friendly environment and facilities suitable for children. Many guests appreciated the spacious and comfortable family rooms, which provided ample space for large families and children to feel at ease. The hotel offers very large family rooms with one family room specifically noted for being exceptionally spacious and comfortable.

Guests also mentioned a sense of feeling at ease and attended to with the hotel exemplifying a strong sense of hospitality and willingness to provide memorable experiences. For those traveling with young children, the accommodations included practical amenities such as baby strollers and sufficient space to store them. Additionally, a specific instance was noted where a child in need of an oxygen tank due to altitude sickness was comfortably accommodated, attesting to the hotel's attentiveness.

The hotel’s overall environment was described as quiet and conducive to family activities with spaces available for reading, socializing or enjoying a quiet cup of tea. While some guests mentioned a lack of variety in the menu, particularly concerning options suitable for children, the overall atmosphere and room standards were highlighted as excellent for family trips. This makes Wyndham Costa del Sol Cusco a recommended choice for families looking to explore Cusco while ensuring a comfortable stay for both adults and children.

4 Star
The Wyndham Costa del Sol Cusco has been lauded for its high standards, often considered the best four-star hotel in its location. The service and amenities are noted to be of excellent quality, living up to and at times even exceeding 4-star expectations. Guests frequently describe their experiences as superb, fabulous and wonderful, highlighting the hotel’s comfort and amenities. There are recurring commendations for the hotel’s fair pricing relative to the quality offered. The overall sentiment portrays the establishment as fantastic and very good, providing a perfect stay from start to finish. Despite a few critiques suggesting it may not fully meet the 4-star rating or justify its cost, the majority of reviews reflect its superb service and pleasant atmosphere, making it a highly recommended choice for travelers.

Business
Wyndham Costa del Sol Cusco is a well-regarded option for business travelers, offering facilities such as conference rooms aimed at business needs. Guests appreciate the hotel's professionalism and great facilities, making it a good choice for business stays. Efficient service, friendly and organized staff and the good price-performance ratio are notable highlights, contributing to its good value for money. Despite these positives, the unreliable internet connection makes it less suitable for remote work. However, its convenient location for trips to Machu Picchu adds to its appeal for those seeking both business and sight-seeing opportunities.

Accessible
Costa del Sol Wyndham Cusco offers noteworthy facilities that are handicap accessible with good amenities to enhance the comfort of guests with disabilities. Elevators are available for room access, ensuring convenience for many visitors. The hotel is situated close to the main square, providing easy access without the noise and chaos of bustling city life. However, there are areas that may require accessibility improvements, such as the need to ascend stairs to access the bathroom and certain areas from the patio lacking adequate wheelchair access. Overall, while some enhancements could be made, the hotel's accessibility is in line with its descriptions and provides a generally accommodating experience.

Historic
Nestled in the heart of Cusco's historic district, the Wyndham Costa del Sol Cusco stands as a testament to the city's rich history. This hotel is set in a classic Spanish palace, a colonial mansion that dates back to the 17th century, providing a unique blend of old-world charm and modern comfort. The property is celebrated for its beautiful colonial courtyard, inviting guests to unwind and soak in the serene atmosphere.

The hotel's interior and exterior reflect its colonial style architecture with rooms and common areas echoing the elegance of a bygone era. Guests appreciate the impressive colonial atmosphere, where one can truly feel the history embedded in the walls of this 300-year-old mansion. Its location is another highlight, being conveniently close to the Cusco Historic Square, making it easy to explore the historic center and return for a refreshing break.

The amalgamation of the Marquise’s castle with modern amenities ensures a comfortable stay while preserving the historical essence of the place. Whether lounging in the colonial-style rooms or dining in classic style restaurants, visitors are enveloped in the historical significance of the building. Walking through the hotel's corridors and its historic courtyard offers a unique experience that transports guests back in time, making it a perfect base for exploring the rich cultural tapestry of Cusco.


No, Wyndham Costa del Sol Cusco doesn't have any pool.

No, a spa isn't available at Wyndham Costa del Sol Cusco.

Yes, Wyndham Costa del Sol Cusco welcomes dogs.

No, parking facilities aren't available at Wyndham Costa del Sol Cusco.

No, Wyndham Costa del Sol Cusco doesn't have a gym.

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