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Summary of reviewsTierra Viva Cusco Centro consistently receives high praise from guests, establishing itself as a top choice for travelers seeking comfort and convenience in the heart of Cusco. Ideally situated just a few blocks from the iconic Plaza de Armas, San Pedro market, and key transport links, this hotel offers easy access to the city's attractions while maintaining a serene and peaceful atmosphere. Surrounded by a vibrant neighborhood, it provides an authentic taste of the city's charming ambiance.
The hotel’s breakfast is frequently highlighted as an outstanding feature, with a diverse buffet that includes a variety of both hot and cold options, catering to early risers and health-conscious guests alike. The early breakfast service is particularly appreciated by those embarking on early excursions.
Guests consistently commend the spacious, clean, and modern rooms, which offer a comfortable retreat with stylish decor that reflects both modern and local elements. The rooms are noted for their quiet and private ambiance, further enhanced by luxurious and exceptionally comfortable beds that guarantee restful sleep. The bathrooms feature modern amenities with excellent facilities, such as powerful showers with hot water, meeting guests' expectations for comfort and convenience.
The staff at Tierra Viva Cusco Centro receive universal acclaim for their friendliness, professionalism, and dedication to providing exceptional service. They are frequently acknowledged for their helpfulness, multilingual capabilities, and ability to offer insightful tips about local attractions, contributing to an overall warm and welcoming experience.
While the Wi-Fi experience is mixed, with some guests reporting strong and reliable connections and others facing inconsistency, overall connectivity is appreciated when performing well, particularly in common areas.
Despite being categorized as a three-star hotel, Tierra Viva Cusco Centro delivers services and amenities that rival those found in higher-rated establishments, offering excellent value for money. The beautifully designed decor and well-maintained facilities elevate the guest experience, reinforcing its appeal as a stylish yet affordable option.
Overall, with its strategic location, outstanding service, and comfortable accommodations, Tierra Viva Cusco Centro stands out as a prime choice for travelers visiting Cusco, delivering a memorable and value-rich stay. Show more
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Hotel Taking Steps Towards Sustainability
Tierra Viva Hotels is a Peruvian company committed to promoting sustainable practices in the communities where they operate. Tierra Viva Cusco Centro maintains the feel of an antique residence built with local materials and focuses on providing comfortable rooms with natural light.
Family Friendly Hotel
This hotel offers a comfortable and convenient base for families exploring Cusco. Its central location and modern amenities ensure a pleasant stay.
Hotel near Nightlife Spots
Located close to Plaza de Armas, it provides easy access to the main nightlife hub. The area is filled with bars and clubs.
Hotel with Free Wi-Fi
This hotel offers complimentary Wi-Fi, ensuring guests stay connected. The location is central, allowing easy access to Cusco's attractions, enhancing convenience for travelers needing reliable internet for planning and communication.
3-Star Hotel
This hotel offers a strategic location in Cusco. Known for its comfortable rooms and essential amenities, it provides a convenient base for exploring the city's historical sites and cultural attractions.
Hotel where Extra Health & Safety Measures Have Been Taken
As part of the Tierra Viva chain, this hotel probably adheres to group-wide health and safety standards. Chain hotels often implement consistent safety measures across all locations.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Single RoomThis room features a private bathroom, flat-screen cable TV and a safety deposit box.
Standard Double or Twin RoomThis room features a private bathroom, flat-screen cable TV and a safety deposit box.
Superior Double or Twin RoomThis room features a private bathroom, seating area, flat-screen cable TV and a safety deposit box.
Guest Reviews
9.0
Excellent
Location
Tierra Viva Cusco Centro is strategically nestled in the heart of Cusco, making it an ideal base for visitors eager to explore the city's charm. The hotel is conveniently located just a few blocks from the iconic Plaza de Armas, the bustling San Pedro market, and various other local attractions, ensuring that guests can easily reach key sites by foot. Surrounded by a vibrant neighborhood replete with shops, restaurants, and cultural landmarks, it offers a true sense of the city's atmosphere. Despite its central location, the hotel maintains a quiet ambiance, permitting guests to relax and rest peacefully after a day of adventure. The proximity to transport options, such as the train station to Machu Picchu, further adds to the convenience for travelers. Friendly and attentive staff enhance the guest experience at this centrally positioned hotel, making it a popular choice for those wishing to have all of Cusco's sights within easy reach.
Breakfast
Tierra Viva Cusco Centro offers an impressive breakfast experience that has consistently earned high praise from guests. The breakfast buffet is highly regarded for its variety, featuring a range of both hot and cold options such as eggs made to order, waffles, and healthy choices like fruits, yogurts, cereals, and whole grains. Artisanal breads and local specialties also make appearances, contributing to a satisfying start to the day. Guests have noted the availability of breakfast starting early, as early as 5 am, which is particularly beneficial for those with early excursions. While there have been occasional remarks about limited variety on certain days, the quality of the offerings generally receives positive feedback, with many considering it a highlight of their stay. The staff's attentiveness and friendliness further enhance the breakfast experience, as does the sumptuous and plentiful nature of the buffet. Overall, the breakfast at Tierra Viva Cusco Centro is considered a standout feature, contributing significant value to guests' overall experience at the hotel.
Rooms
Tierra Viva Cusco Centro receives high praise for its rooms, offering a comfortable and relaxing retreat for travelers. Many guests consistently highlight the spaciousness of the rooms, which provide ample space to move around and unwind. The cozy feel of the accommodations is complemented by the cleanliness and modern decor, contributing to a pleasant and restful ambiance. The beds are described as highly comfortable, often king-sized, ensuring that guests enjoy a restful sleep.
Not only are the rooms functional with good amenities and often preheated for guests' arrival, but they also feature stylish decor that blends modern elements with local charm. Many of the rooms are quiet, insulated from outside noise, and situated for privacy and relaxation. The bathrooms are modern with excellent facilities, including showers with good pressure and hot water.
The hotel is conveniently located in the center of Cusco, serving as an ideal base for exploring this historic city. Guests appreciate the warm and attentive staff who enhance the experience with thoughtful service. Overall, Tierra Viva Cusco Centro is an excellent choice for travelers looking for spacious, clean, and comfortable accommodations with an authentic local atmosphere.
Beds
Tierra Viva Cusco Centro consistently impresses guests with its beds, which are a highlight of the stay. Guests frequently mention the comfort and size, with many describing the beds as huge, super king-sized, and very comfortable. Reviews often note the quality of bedding as excellent, contributing to restful nights where guests sleep like a baby. Despite a few mentions of firmness being too much for some, the overall consensus is that the bedding provides an exceptional sleeping experience. Visitors appreciate the clean and spacious rooms, which complement the inviting beds. For those prioritizing sleep quality during travel, this hotel seems to offer assurance of a comfortable and restful stay.
Cleanliness
Tierra Viva Cusco Centro earns high acclaim from its guests for its exceptional cleanliness and comfortable accommodations. Numerous reviews praise the hotel for its meticulous attention to detail, ensuring rooms and common areas are spotlessly clean and well-sanitized. The rooms are described as comfortable, cozy, and equipped with all necessary amenities, including high-quality linens, towels, and modern finishes.
Guests also highlight the excellent and attentive service provided by the friendly hotel staff, contributing to a welcoming and pleasant atmosphere. The establishment's beautiful design and well-maintained facilities further enhance the experience, creating a peaceful and inviting environment for visitors. Overall, Tierra Viva Cusco Centro stands out as a prime choice for travelers seeking a clean and comfortable stay in a convenient location, complete with thoughtful service and all the essentials for a relaxing visit.
Staff
At Tierra Viva Cusco Centro, the standout feature is the remarkable staff who consistently leave a positive impression on guests with their professionalism and dedicated service. The hotel staff are known for being friendly, welcoming, and always eager to assist with any needs or requests. Many reviews highlight that team members go above and beyond, offering attentive, efficient service and providing great tips for local attractions. Guests appreciate gestures such as helping to arrange transportation, offering complimentary refreshments, and providing early breakfasts to accommodate travel schedules. The multilingual abilities of the staff, particularly their proficiency in English, also receive commendation, ensuring smooth communication and a comfortable stay for international visitors. The atmosphere of warmth and hospitality, coupled with the staff’s attentiveness and kindness, contributes greatly to a memorable experience at the hotel, making guests feel truly valued and cared for throughout their stay.
Wi-Fi
Tierra Viva Cusco Centro offers a mixed experience when it comes to Wi-Fi connectivity. Many guests report that while Wi-Fi is included in the room rate and can be fast and reliable, its performance is highly variable. Some find the connection strong and dependable in their rooms, and praise the high-quality Wi-Fi as among the best in Peru, even allowing them to work without issue. Others appreciate the good signal in all areas of the hotel, particularly in the central and outdoor spaces. However, some guests experience weak or inconsistent Wi-Fi, particularly in their rooms, prompting trips to stronger signal areas such as the reception or central parts of the hotel. Improvements seem variable depending on location within the hotel, with some guests even being moved to different rooms for a better connection. Despite these fluctuations, when the Wi-Fi works well, it is praised for its reliability and speed, making it a crucial amenity for travelers.
3 Star
Tierra Viva Cusco Centro emerges as a gem for travelers seeking a memorable stay in the heart of Cusco. The hotel's beautifully designed decor and style offer an enjoyable visual experience, contributing to its pleasant ambiance. Despite being categorized as a three-star establishment, its services and facilities align closely with those typically found in four-star hotels, providing excellent value for money. This remarkable cost-benefit ratio is a recurring positive theme among guests, making it a top choice for budget-conscious travelers without sacrificing quality.
Well-located, Tierra Viva Cusco Centro offers convenient access to the city's attractions, although guests should be mindful of potential noise due to its central setting. The hotel, part of a well-regarded Peruvian chain, has been stylishly renovated, suggesting modern touches and comfort for visitors. Guests frequently commend the helpful and attentive staff, who ensure a smooth and pleasant experience throughout the stay.
Despite the aforementioned downside regarding street-facing windows and occasional external noise, the overall consensus is overwhelmingly positive. Guests consistently recognize this establishment as an elevated option within its star rating, offering a level of service and accommodation that surpasses typical three-star expectations. Such strong endorsements affirm Tierra Viva Cusco Centro's position as an excellent choice for travelers navigating Cusco, providing both charm and practicality.
No, Tierra Viva Cusco Centro doesn't have any pool.
No, a spa isn't available at Tierra Viva Cusco Centro.
No, Tierra Viva Cusco Centro doesn't allow dogs.
No, parking facilities aren't available at Tierra Viva Cusco Centro.