LP Los Portales Hotel Cusco

Cusco -13.52237300, -71.97506500 , Av. El Sol 602 (Show on Map)
8.9
Excellent


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Summary of reviewsLP Los Portales Hotel Cusco stands out as a preferred accommodation choice for travelers heading to the vibrant city of Cusco. Its prime location offers unparalleled access to the city's attractions, including the historic Plaza de Armas and the renowned Qorikancha, making it convenient for guests to explore the rich cultural heritage and enjoy shopping and dining experiences. The close proximity to the Inca Rail station adds further convenience for those planning excursions to Machu Picchu.

Guests consistently praise the hotel for its beautiful architecture, cleanliness, and comfort. The rooms are spacious, modern, and well-maintained, offering a peaceful retreat after a busy day of exploration. Visitors have highlighted the hotel's strategic position as a significant advantage, emphasizing the ease of access to local attractions and amenities. The hotel's facilities are immaculate and extend to both guest rooms and common areas.

The staff at LP Los Portales Hotel Cusco receives high commendation for their friendliness and attentiveness. They are described as courteous and efficient, providing personalized service that enhances the guest experience. The ability of the staff to assist with various needs, from organizing transport to providing insightful information about the local area, adds value to the stay.

The breakfast experience at the hotel is generally well-regarded, with guests appreciating the variety and quality of the buffet offerings. The early morning coffee and breakfast station cater to early risers preparing for treks, while the attentive service from the staff adds to the pleasant dining atmosphere.

Guests also note the comfort of the beds and bedding, with most finding them very comfortable. Although there are occasional remarks about the firmness of mattresses, the overall comfort level contributes positively to guest satisfaction.

While the Wi-Fi connectivity receives mixed reviews, with some reporting reliable service and others noting challenges, the complimentary internet access nonetheless adds utility to the stay.

LP Los Portales Hotel Cusco consistently meets guest expectations as a three-star establishment, providing an excellent balance of quality, comfort, and reasonable pricing. The combination of its prime location, commendable service, and well-maintained facilities make it a highly recommended option for travelers seeking an enjoyable and convenient stay in Cusco.
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Business Hotel
This hotel is well-situated and offers a luxury experience. It caters to business travelers with essential facilities and services for a comfortable and efficient stay.

3-Star Hotel
This hotel is well-regarded for its comfortable accommodations and central location. It provides easy access to Cusco's attractions and offers a range of amenities suitable for both leisure and business travelers.

Hotel for Honeymoon

Room Types
Standard Double Room Superior double room fitted with a safety-deposit box, a private bathroom with a shower and hair dryer, a desk, a flat-screen TV with cable channels, a minibar, free WiFi access and wake-up service.

Standard Twin Room Renovated room with 2 double beds with feathered covers and pillows. It features a flat-screen TV. An extra bed can be requested for an extra fee for this room-type

Junior Suite This spacious suite features a king-size bed.

Small Double Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides soundproof walls, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Superior Double Room with Two Double Beds Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides soundproof walls, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

Guest Reviews
8.9
Excellent
Location
Nestled in the heart of Cusco, LP Los Portales Hotel Cusco offers a prime location that has delighted its guests time and time again. Positioned just a short walk away from the historic Plaza de Armas and directly across from the iconic Qorikancha, the hotel provides convenient access to the city's main attractions, shopping areas, and a variety of restaurants.

The hotel's central setting makes it exceptionally easy for visitors to explore Cusco's rich cultural heritage on foot. Whether guests are planning sightseeing tours, shopping excursions, or dining experiences, everything is within walking distance. For those embarking on journeys to Machu Picchu, the proximity to the Inca Rail station is another significant advantage, simplifying travel logistics.

Beyond its excellent location, the hotel boasts beautiful architecture and comfortable, well-maintained rooms, offering a peaceful retreat after a day of exploration. The warm and accommodating staff further enhance the guest experience, consistently praised for their friendliness and attentiveness. Visitors will also find value in the on-site amenities, such as the restaurant serving early breakfast, perfect for early risers preparing for their adventures.

Overall, the strategic position of LP Los Portales Hotel Cusco makes it a favorite among travelers seeking a combination of convenience and comfort, making it a standout choice for those wishing to delve into the wonders of Cusco with ease.

Breakfast
Nestled in the vibrant city of Cusco, LP Los Portales Hotel offers a breakfast experience that is generally favorable among its guests. The breakfast buffet is widely appreciated for its abundant and varied offerings, including a selection of fresh juices, bread, and hot dishes. Reviewers often describe the breakfast as delicious and satisfying, with some considering it top-notch and wonderful. The hotel also caters to early risers with its early morning coffee and breakfast station, perfect for those embarking on treks to Machu Picchu.

Guests highlight the excellent service from the attentive and friendly staff, which contributes to a pleasant dining experience. While some note the availability of chef-made eggs and the inclusion of fresh fruits, others mention that the breakfast is often replenished without issue, maintaining its appeal throughout the dining hours.

Despite these positive notes, there are suggestions for improvement regarding the variety of breakfast options. Some guests express a desire for a broader selection, including better quality bread and sweet choices. Occasionally, items like scrambled eggs and toasters are missed or not ready on time.

Overall, LP Los Portales Hotel provides a good breakfast experience complemented by a welcoming staff, making it a notable aspect of the stay for many travelers visiting Cusco.

Rooms
The LP Los Portales Hotel Cusco receives high praise for its comfortable and spacious rooms, which guests have consistently noted as clean and well-maintained. Many reviews highlight the elegance of the room design, modern amenities, and comfortable bedding, ensuring a restful experience. While most rooms are equipped with conveniences like a mini fridge and kettle, some guests mention the absence of air conditioning, which can make the environment warm at times, particularly in rooms overlooking the internal courtyard. Despite the occasional issue with ventilation, guests appreciate the quiet and peaceful atmosphere. The hotel staff is commended for their attentiveness, and the hotel's cleanliness and upkeep are frequently highlighted. The junior suite, with its spacious bathtub, earns particular commendation, adding a touch of luxury. Overall, the hotel is regarded as a clean, cozy, and comfortable option in Cusco with well-equipped rooms that cater to a relaxing and pleasant stay.

Beds
At LP Los Portales Hotel Cusco, guests frequently praise the comfort of the beds. Many reviewers highlight the beds and pillows as very comfortable, with descriptions ranging from "comfy" to "extremely comfortable." The queen and king-size beds are noted for their generous size and firmness, often paired with warm blankets that enhance the sleeping experience. While a few guests found the mattresses too hard and in need of improvement, the majority describe the bedding as comfortable, contributing positively to their stay. The rooms overall are appreciated for being clean and modern, complementing the cozy beds. Despite occasional feedback on mattress firmness, the overall consensus reflects well on the hotel’s commitment to guest comfort.

Cleanliness
LP Los Portales Hotel Cusco emerges as a top choice for travelers seeking a clean and comfortable stay in the heart of Cusco. The reviews overwhelmingly highlight the hotel's immaculate cleanliness, with guests consistently praising the spotless rooms and bathrooms. Many describe the accommodations as spacious, modern, and comfortable, which enhances the overall stay experience. The facilities are well-maintained, and the cleanliness extends to the common areas as well.

The hotel's staff receives high marks for their excellent service and attentiveness, contributing to a warm and welcoming atmosphere. Guests frequently mention the kindness and helpfulness of the team, noting their readiness to assist and provide a positive experience. Additionally, the hotel stands out for its convenient location, being close to the Inka Rail station and offering easy access to local attractions, restaurants, and shops.

Moreover, visitors appreciate the good breakfast options and the overall comfort of the property. The combination of high standards in cleanliness, service, and location makes LP Los Portales Hotel Cusco a highly recommended stay in the city.

Staff
At LP Los Portales Hotel Cusco, guests consistently praise the exceptional staff for their friendliness and helpfulness. The hotel's team, spanning from the bellboys to the receptionists and restaurant staff, are described as attentive, courteous, and diligent in making visitors feel welcome. Guests commend the night-shift staff for their attentive service and note the overall superb professionalism and kindness exhibited by the team members, including individuals like Brian, Julio, and Jimena, who are recognized for going above and beyond to meet guests' needs.

The staff's attentiveness stands out, with many reviews highlighting their readiness to assist, whether in organizing transport or responding swiftly to emergencies. The receptionists are available around the clock, and employees are consistently polite and accommodating. The service offered is seen as impeccable, with staff frequently described as super efficient, friendly, and eager to help.

Guests appreciate the personalized service and knowledgeable insights staff provide about the local area, adding value to their stay. The warmth and efficiency of the team contribute significantly to guests enjoying their time at the hotel, making their experience unforgettable. The staff's commitment to the comfort and satisfaction of guests truly sets LP Los Portales Hotel apart as a hospitality leader in Cusco, providing some of the finest service experienced by many visitors.

Wi-Fi
LP Los Portales Hotel Cusco offers a mixed experience when it comes to Wi-Fi connectivity. While some guests have praised the hotel for its reliable and stable internet, even allowing for video calls, others have noted challenges such as weak signals and slow speeds. The service is complimentary, which is a plus, yet connection issues in rooms have been reported, sometimes due to external provider problems or configuration errors. Despite these hiccups, the overall environment of the hotel is well-regarded, featuring spacious and modern rooms that are clean and comfortable, complemented by a courteous and responsive staff. For travelers relying heavily on internet access, some precautions or adjustments might be necessary, but the hotel manages to provide a pleasant stay with its other amenities.

3 Star
LP Los Portales Hotel in Cusco consistently meets the expectations of a three-star establishment, providing excellent value for money. Many guests are pleased with the reasonable pricing, finding the hotel to offer a good price-to-quality ratio. The hotel seems to be ideally suited for travelers embarking on early morning excursions, adding convenience to their stay. The strategic location, just a ten-minute walk from Cusco's main square, allows easy exploration of the city. Guests appreciate the friendly and attentive service, alongside satisfactory room quality. Overall, LP Los Portales Hotel is highly recommended, offering great value and comfort for those visiting Cusco without exceeding budget expectations.


No, LP Los Portales Hotel Cusco doesn't have any pool.

No, a spa isn't available at LP Los Portales Hotel Cusco.

No, LP Los Portales Hotel Cusco doesn't allow dogs.

No, parking facilities aren't available at LP Los Portales Hotel Cusco.

No, LP Los Portales Hotel Cusco doesn't have a gym.

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